2016 RAM 2500 Complaints

INTERMITTENT DIESEL EXHAUST ENTERS VEHICLE WHEN USING HEATER. THIS OCCURS WHEN DRIVING, ENGINE TEMPERATURE NORMAL, DIESEL EXHAUST WILL ENTER THROUGH HEATER VENTS. IT STOPS IF THE HEATER IS TURNED OFF AND DOES NOT OCCUR WHEN HEATER IS TURNED IN A FEW MINUTES NOR MAY IT REOCCUR FOR AN EXTENDED LENGTH OF TIME. IT IS BAD ENOUGH TO CAUSE A HEADACHE. I HAVE TO OPEN THE WINDOWS TO CLEAR THE FUMES. AS IT IS INTERMITTENT I HAVE NOT BEEN ABLE TO REPRODUCE FOR THE RAM DEALER.

I WOULD LIKE TO ADD MY VEHICLE TO THE LIST OF ONES WITH THE STEERING LINKAGE ISSUE. I HAVE A 2016 RAM 2500 DIESEL AND AFTER I PURCHASED THE TRUCK USED WITH 34000 MILES THE STEERING FELT LOOSE SO I CRAWLED UNDER IT AND QUICKLY FOUND THE. COUPLING FOR STRAIGHTENING THE STEERING WHEEL WAS LOOSE AND THE BACK UP NUTS WAS NOT TIGHT. I THOUGHT IT WAS A FLUKE SO I TIGHTENED IT. I HAD IT ALIGNED AT THE LOCAL RAM DEALERSHIP AND ABOUT TWO WEEKS AFTER THAT IT WAS LOOSE AGAIN. I HAD MARKED IT AFTER THE ALIGNMENT SO I WAS ABLE TO REALIGN IT AND I COATED IT IN OIL BASE PAINT AND CRANKED IT TOGETHER WITH TWO 24' PIPE WRENCH'S. I KNOW MY VEHICLE VERY WELL AND IF I HAD NOT NOTICED THIS IT COULD HAVE EASILY BEEN A DIFFERENT OUTCOME. OF COURSE NOW IT WILL PROBABLY NEVER COME APART BUT I WANTED TO BE ABLE TO TRUST IT. THIS IS A PROBLEM THAT YOU REALLY NEED TO ADDRESS.

ON 6/22/18, THE OPERATOR NOTICED A KNOCKING OR CLUNKING SOUND COMING FROM THE FRONT END. VEHICLE WAS BROUGHT TO THE WOODSTOCK GARAGE WITH 23358 MILES. REPAIR ORDER 17572 WAS COMPLETED AND IT WAS FOUND TO HAVE A LOOSE LEFT INNER TIE ROD LOCK NUT LOOSE. IT WAS INSPECTED, REPAIRED AND ALIGNED. INITIALLY WE WERE CHARGED FOR THE REPAIR, BUT LATTER RECEIVED CREDIT, ON 13 SEP 18 IT WAS AGAIN FOUND TO HAVE A LOOSE LOCK NUT, IT WAS REPAIRED UNDER WARRANTY WITH 26498 MILES. AS A PRECAUTION IT WAS BROUGHT BACK TO WOODSTOCK GARAGE TO HAVE THE FRONT END INSPECTED UNDER RO 19288 MILES 28224. RO INDICATES ALL STEERING COMPONENTS WERE TIGHT.

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE THE VEHICLE WAS STATIONARY, THE TRANSMISSION FAILED TO OPERATE PROPERLY. UPON PLACING THE VEHICLE IN PARK, THE GEAR SHIFT SLIPPED OUT OF GEAR ON SEVERAL OCCASIONS OVER THE PAST FIVE MONTHS. ON ONE OCCASION, THE VEHICLE SLIPPED INTO REVERSE AND INDEPENDENTLY ACCELERATED BACKWARDS RAPIDLY. THE CONTACT STATED THAT THE VEHICLE WAS PLACED IN PARK, BUT THE GEAR SHIFT INDICATOR ERRONEOUSLY DISPLAYED ANOTHER GEAR. CLASSIC CHRYSLER DODGE JEEP RAM (1102 WALTON DRIVE, TEXARKANA, TEXAS 75503, (903) 716-0600) WAS MADE AWARE OF THE FAILURES, BUT COULD NOT DUPLICATE THEM OR LOCATE THE SOURCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

I DON'T KNOW WHAT HAPPEN TO MY INTERIOR DOOR HANDLE BUT THE PLASTIC SCREWS BROKE AND THE DOOR ISN'T STURDY ANY MORE. I CALLED CUSTOMER CARE FOR RAM IF THIS CAN BE REPAIRED BUT THEY DIDN'T CARE. I SECOND GUESS USING THE HANDLE AND THEREFORE ALMOST FALL OUT OF MY TRUCK TO CLOSE MY DOOR BECAUSE I DON'T KNOW WHAT TO USE TO CLOSE THE DRIVERS DOOR. ANOTHER ISSUE WITH THIS TRUCK IS THE BRAKES. IF YOU COME TO AN ABRUPT STOP YOU CAN FEEL THE TRUCK TRYING TO STOP AND YOU FEEL A WEIRD MOVEMENT ON THE BREAK PEDAL AND A FEW SECONDS LATER THE TRUCK STOPS. LASTLY THERE IS AN ELECTRICAL GLITCH IN MY TRUCK. THE NAV/ RADIO DISPLAY SOMETIMES BLACKS OUT DURING STARTING MY TRUCK. SOME TIMES ALSO AFTER STARTING MY TRUCK THE BACKUP CAMERA DISPLAY IS SCRAMBLED IN REVERSE GEAR.

WHEN DRIVING BETWEEN 62AND 80MPH THE TRUCK DEVELOPS A SHACK THROUGH THE WHOLE TRUCK THAT MAKE IT HARD TO SEE OUT OF MIRRORS AND IS UNCOMFORTABLE TO DRIVE NOT FEELING VERY SAFE

DRIVING 73 MPH AND LOUD 'EXPLOSION' AND VIOLENT SHAKE CAME FROM CENTER OF TRUCK. CLOSE TO LITHIA DODGE IN BRYAN TX. PULLED IN TO SEE TRANSMISSION FLUID POURING FROM TRANSMISSION. TRUCK HAS BEEN IN THE SHOP FOR TWO WEEKS. SERVICE ADVISOR INDICATED THAT U JOINT FAILED AND CRACKED THE TRANSMISSION. REQUIRING THE REPLACEMENT OF TRANSMISSION AND DRIVE SHAFT. DANGEROUS SITUATION. CHRYSTLER SHOULD BE HELD ACCOUNTABLE. VERY CONCERNED THAT TRUCK COULD HAVE BE SENT VIOLENTLY ACROSS THE ROAD.

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING 55 MPH, THE REGENERATION PROCESS WARNING INDICATOR ILLUMINATED. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED EXTREME HEAT COMING FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO MCSWEENEY CHRYSLER DODGE JEEP RAM (2605 DR JOHN HAYNES DR, PELL CITY, AL 35125, (205) 814-7300) WHERE THE CONTACT WAS INFORMED THAT THEY WERE AWARE OF THE FAILURE. AT NIGHT, BLUE FLAMES CAME OUT OF THE EXHAUST PIPE WHEN THE REGENERATION PROCESS BEGAN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,775. *TT CONSUMER STATED IT IS NOT A FAILURE BUT A DESIGN OVERSIGHT. UPDATED 11/27/18*JB

TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V5612000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN SEPTEMBER OF 2017. THE DEALER (RALPH SELLERS CHRYSLER DODGE JEEP RAM, 14215 AIRLINE HWY, GONZALES, LA 70737) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. **TR THE CONSUMER STATED ALL REPAIRS COMPLETED ON 09/19/18. *TR

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING 55 MPH, THE TAILGATE UNLATCHED AND OPENED INDEPENDENTLY, WHICH CAUSED THE ITEMS ON THE BED OF THE VEHICLE TO FALL ONTO THE HIGHWAY. THE VEHICLE WAS TAKEN TO URSE DODGE CHRYSLER JEEP RAM (14 TYGART VALLEY MALL, WHITE HALL, WV 26554, (304) 363-9300), BUT THEY CLAIMED TO KNOW NOTHING ABOUT THE TAILGATE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 9,800. **TR *JB