2019 RAM 2500 Complaints

LEFT SIDE FRONT BRAKE FELL OFF WHEN I STOPPED TO PARK. FRONT SIDE PAD. LIKE IT WAS EJECTED. *TR

THIS SAFETY RECALL OCCURRED IN JANUARY 2020 AND I RECEIVED NOTICE FROM DODGE RAM (CHRYSLER). I HAVE CALLED DEALERS IN ST GEORGE AND LAS VEGAS WHO HAVE TOLD ME THE SAME: THEY ONLY GET A FEW PARTS PER WEEK OR TWO TO FIX THE PROBLEM AND PLACED ME ON THE DEALERS "WAITING LIST." I HAVE BEEN ON THE WAITING LIST FOR FOUR MONTHS! THIS IS A SAFETY WARNING REGARDING POSSIBLE FIRE ON MY NEW VEHICLE. FURTHER INQUIRY BY MYSELF HAS REVEALED THE FOLLOWING: 1. CHRYSLER DODGE RAM IS NOT PRODUCING ADEQUATE NUMBERS OF THE SIMPLE PART THEREBY JEOPARDIZING SAFETY OF PURCHASERS AND THEIR FAMILY/FRIENDS. 2. THE FEW PARTS THAT CHRYSLER DODGE DOES PRODUCE GOES TO VEHICLES ON THE LOT SO THAT THEY CAN SELL THESE VEHICLES ASAP. THIS SHOWS NO REGARD FOR THE SAFETY OF PRIOR PURCHASERS. TO THINK THAT CHRYSLER DODGE CANNOT ORDER / PRODUCE THE PART IN MASS QUANTITIES WHEN THEY KNEW THE RECALL WAS COMING IS NONSENSE. BY THE WAY, THIS IS IN REGARDS TO THE W03 2019-2020 SAFETY RECALL. *TR

WHILE DRIVING IN A 40MPH ZONE, THE ELECTRONIC THROTTLE CONTROL (ETC)LIGHT CAME ON AND THE TRUCK ACCELERATED UNCONTROLLABLY. AFTER BRAKING AND GETTING THE VEHICLE STOPPED, IT WAS SHUT OFF AND RESTARTED. THE ETC LIGHT WENT OUT BUT THE CHECK ENGINE LIGHT CAME ON. MADE AN APPOINTMENT WITH THE DEALER THE NEXT DAY AND WHILE EN ROUTE TO THE DEALER, THE ETC LIGHT CAME ON, THIS TIME RESULTING IN A POWER LOSS. IT HAPPENED WHILE ENTERING A HIGHWAY RAMP, AND COULD ONLY GET THE VEHICLE SPEED GRADUALLY UP TO 40. DEALER ATTEMPTED TO CLEAR CODES AND REPAIR, BUT KEPT VEHICLE OVERNIGHT FOR A TEST DRIVE. DURING THE DEALER TEST DRIVE, THE ETC LIGHT CAME ON AND THE PROBLEM OCCURRED AGAIN. SO FAR THERE HASN'T BEEN A RESOLUTION, BUT THE VEHICLE IS UNSAFE TO DRIVE. IT IS A BRAND NEW 2019, WITH ONLY APPROXIMATELY 400 MILES ON IT, OWNED LESS THAN A WEEK. *TR

TL* THE CONTACT OWNED A 2019 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING SMOKE SUDDENLY CAME FROM UNDER THE HOOD AND THE VEHICLE IMMEDIATELY STOPPED ACCELERATING. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER AND WATER. THE CONTACT STATED THAT HER AND HER SPOUSE WAS BURNT ON THEIR HANDS AND LATER SEEKED MEDICAL ATTENTION FOR SMOKE INHALATION. THE FIRE DEPARTMENT ALONG WITH THE POLICE DEPARTMENT CONTACTED HOWEVER, THE FIRE WAS ALREADY EXTINGUISHED BY TIME THEY REACHED THE SCENE. THE CONTACT DOES NOT KNOW IF A POLICE OR FIRE REPORT WAS FILED. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SHE RECEIVED AN EMAIL STATING THAT THE MANUFACTURER WOULD BUYBACK THE VEHICLE. HOWEVER, THE MANUFACTURER HAS BEEN UNRESPONSIVE TO THE CONTACT'S ATTEMPTS TO PROCESS THE BUYBACK PROGRAM. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN). THE CONTACT STATED THAT THE INSURANCE COMPANY WILL NOT PAY THE CLAIM AS A RESULT OF THE RECALL AND THE BUYBACK OFFER. THE DEALER MOUNTAIN HOME AUTO RANCH (2800 AMERICAN LEGION BLVD, MOUNTAIN HOME, ID 83647 888-229-6919) WAS MADE AWARE OF THE FAILURE HOWEVER, THE FAILURE WAS NOT DIAGNOSED. THE DEALER ASSISTED THE CONTACT IN GETTING A CLAIM NUMBER FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 21,000.

RAMBOX LID APPLIQUES KEEP DE-LAMINATING, EVEN AFTER NEW TAPE AND ADHESIVE PROMOTER IS APPLIED BY DEALER, PER RECALL. 4TH TIME AT THE DEALER FOR THIS ISSUE. THE FOAM TAPE IS NOT ADHERING DUE TO THE CURVE OF THE PANEL. *TR

MULTIPLE FAILURES OF THE TRANSMISSION TO ENGAGE, USUALLY ON A SLOPE SUCH AS A BOAT RAMP. SEE ATTACHED FILE FOR DETAILS. *TR

THIS VEHICLE IS EQUIPPED WITH LED HEADLIGHTS AND FOG LIGHTS. UNDER WINTER DRIVING CONDITIONS (SNOW OR FREEZING RAIN) ICE WILL ACCUMULATE ON THE LENSES OF THESE LIGHTS AND VISIBILITY IS GREATLY REDUCED TO VERY UNSAFE LEVELS. THIS IS SOMETHING I HAVE NEVER EXPERIENCED BEFORE ON ANY VEHICLE I OPERATED IN SIMILAR CONDITIONS, USUALLY THE HEADLIGHTS PRODUCE ENOUGH HEAT TO KEEP THE LENSES MELTED AND VISIBILITY IS NOT EFFECTED. I NOTIFIED RAM MUTABLE ABOUT THIS BUT THEY HAVE REFUSED TO OFFERED ANY SORT OF FIX. I FEEL THIS IS A DESIGN FLAW AND THE MANUFACTURER DID NOT TAKE INTO ACCOUNT THESE CONDITIONS WHICH ARE NOT UNCOMMON IN THE CLIMATES THESE VEHICLES ARE SOLD. I FEEL THIS NEEDS TO BE ADDRESSED BY THE MANUFACTURER AND A FIX NEEDS BE MADE AVAILABLE TO ALL VEHICLES WITH THESE SAME LIGHTS. I AM NO EXPERT BUT KNOW THIS COULD BE EASILY ADDRESSED BY ADDING A HEATING ELEMENT TO THE LENSES. THIS VEHICLE, AS WELL AS ALL OTHERS WITH THESE SAME HEADLIGHTS ARE EXTREMELY UNSAFE TO DRIVE IN THE WINTER WITH THIS FLAW. *TR

TRANSMISSION INTERMITTENTLY DROPS OUT OF GEAR. MOST OF THE TIME THIS IS WHEN IN REVERSE AND MOVING BACKWARDS. ALL OF A SUDDEN YOU REALIZE YOU ARE NO LONGER MOVING BACKWARDS AND IN SOME CASES ROLLING FORWARD. ON ONE OCCASION IS HAS POPPED OUT OF GEAR AND STOPPED MOVING FORWARD LEAVING ME HALF OUT OF A PARALLEL PARKED SPACE WITH ONCOMING TRAFFIC. THESE INCIDENTS OCCUR APPROXIMATELY ONCE A MONTH. IN EVERY CASE ON FAILURE WHEN YOU LOOK AT THE GEAR SELECTOR IT HAS A FLASHING LIGHT.

2 DIFFERENT NOISES CLICKING NOISE FROM FRONT OF ENGINE COULD BE FAN CLUTCH OR A PULLEY AND TICKING NOISE COULD BE CP4 PUMP?? *TR

FRONT CAB IS NOT ALIGNED STRAIGHT WITH BED.. LOOKS LIKE CAB OR BED IS SHIFTED. *TR