2016 RAM 2500 Complaints

I HAVE TWO OUTSTANDING RECALLS ON MY TRUCK. THE DIESEL WATER PUMP RECALL AND THE BRAKE TRANSMISSION SHIFT INTERLOCK BOTH OF THESE RECALLS WERE ISSUED IN 2017 AND NEITHER HAS A REMEDY.

TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WHITE MOTORS INC (175 OLD FARM RD, ROANOKE RAPIDS, NC 27870, (252)-537-6138) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 57,000. *TT

DODGE/RAM HAVE BEEN HAVING THIS PROBLEM FOR YEARS AND IT HAS BECOME THE "NORMAL" FOR THEIR TRUCKS, BUT THIS THE SLACK IN THE STEERING COLUMN IS HARDLY ACCEPTABLE. I HAVE TO CONSTANTLY DRIVE WITH MY STEERING AT 10 O'CLOCK TO DRIVE STRAIGHT (EVEN AFTER ALIGNMENTS) AND QUICKLY ADJUST 3-4 INCHES TO ADJUST RIGHT IF IT SUDDENLY STARTS PULLING THE OTHER WAY. I HAVE TO CONSTANTLY GET MY STEERING ALIGNED AS THE LEFT FRONT TIRE'S TOE GOES OUT EVERY 6-9 MONTHS CAUSING THE TRUCK TO PULL RIGHT VERY HARD WHEN BRAKING. IT IS A CONSTANT "HIGH-ALERT" STATUS TO DRIVE BECAUSE THE SLIGHTEST WIND CHANGE, PAVEMENT TEXTURE, OR EVEN MOTORCYCLE PASSING IS ENOUGH TO MAKE THE STEERING SHIFT FROM PULLING RIGHT TO PULLING LEFT. THIS THROWS ME INTO THE LEFT LANE SOMETIMES, WHICH PUTS MY LIFE AND THOSE AROUND ME AT RISK. THIS IS A FAIRLY NEW TRUCK AND WAS DOING IT WHEN I BOUGHT IT. I THOUGH NOTHING OF IT AS IT WAS STILL IN WARRANTY BIT SEVERAL RAM DEALERSHIPS IN MULTIPLE STATES HAVE SAID THEY COULDN'T FIND ANYTHING AND THAT IT IS "NORMAL." I FIND THAT CHRYSLER IS NEGLIGENT TO THEIR CUSTOMERS AND PUT PEOPLE'S LIVES ON THE LINE. I HAVE A 2017 RAM 1500 FOR MY COMPANY WORK TRUCK AND IT DOES THE EXACT SAME THING, BUT PULLS THE OPPOSITE DIRECTION. IT ONLY HAS 5000 MILES WHEN IT STARTED DEVELOPING SLACK IN THE STEERING. CHRYSLER REFUSES TO SPEND THE EXTRA .02 CENTS PER VEHICLE TO PUT A RELIABLE STEERING VIBRATION DAMPER IN THE STEERING COLUMN. THE MORE I RESEARCH, THE MORE I FIND THAT THIS HAS BEEN GOING ON FOR DECADES ACROSS MULTIPLE GENERATIONS OF RAM TRUCKS. CHRYSLER NEEDS TO BE PUT OUT OF BUSINESS FOR THIS RECKLESS DISREGARD FOR THE PEOPLE THAT DRIVE THEIR TRUCKS. FROM WHAT I HAVE RESEARCHED, ABOUT 50% OF THEIR TRUCKS DEVELOP THIS PROBLEM. PROBLEM IS NOTICEABLE WHILE STATIONARY, AND DRIVING AT ALL SPEEDS. WORSE AT HIGHWAY SPEEDS AND WHILE PULLING LOADS.

DEAD PEDAL , IF I START ACCELERATING FROM A STOP AND NOTICE I CANNOT MAKE IT, LET OFF THE GAS AND REAPPLY, THERE IS A LONG DELAY FOR ACCELERATION. I HAVE ALMOST BEEN HIT A NUMBER OF TIMES AND NOW WORRIED TO CUT INTO TRAFFIC. EXCESSIVE LAG TIME WHEN AC IS ON. TAKES LONGER TO GET POWER.

I HAD DRIVE MY 2016 RAM 2500 MEGA CAB CUMMINS DIESEL 4X4 TO A PLACE ON A SLIGHT DECLINE. I PLACED THE TRANSMISSION IN PARK (COLUMN SHIFT) AND LEFT THE TRUCK RUNNING. I HAD NOT APPLIED THE PARKING BRAKE. WITHIN A FEW SECONDS I NOTICED THE TRUCK BEGINNING TO ROLL DOWNHILL. I LOOKED AT THE GEAR INDICATOR AND NOTICED IT WAS IN PARK. I STEPPED ON THE BRAKE AND THE TRUCK STOPPED. I RELEASED THE BRAKE AND IT BEGAN ROLLING FORWARD AGAIN. I STEPPED ON THE BRAKE AGAIN AND THE TRUCK STOPPED. I GRABBED THE GEAR SELECTOR AND IT WOULD NOT MOVE. I STEPPED ON THE BRAKE AND THEN MOVED THE GEAR SELECTOR THROUGH REVERSE, NEUTRAL AND DRIVE AND COULD FEEL THE VEHICLE TORQUE WITH EACH GEAR CHANGE. I PLACED THE SELECTOR BACK IN PARK AND THE VEHICLE ROLLED SLIGHTLY AND THEN STOPPED AS IT NORMALLY DOES. MY VEHICLE WAS CHECKED BY AN AUTHORIZED DEALER WHO SAID THEY FOUND NO PROBLEM, INCLUDING THE TEST FOR THE BRAKE INTERLOCK THAT WAS RECALLED. I AM CONCERNED THAT THERE IS ANOTHER PROBLEM, PERHAPS WITH THE PARKING PAWL NOT ENGAGING ON AN INTERMITTENT BASIS.

TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (HADDAD DODGE RAM, 3000 HARRIS RD, BAKERSFIELD, CA 93313, (661) 527-4315) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

EXHAUST SMELL IN CAB. INTERMITTENT AT SLOW SPEEDS. DEALER SAYS USE RECICULATION ON AC TO KEEP EXHAUST FROM CABIN

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE THE CONTACT'S GIRLFRIEND WAS DRIVING THE VEHICLE, THE GEAR SHIFT LEVER WAS PLACED IN THE REVERSE POSITION, BUT THE VEHICLE ACCELERATED FORWARD. AS A RESULT, THE VEHICLE CRASHED INTO A MOBILE HOME AND A PORTABLE SHED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE FACE AND MID-SECTION. THE DRIVER WAS TRANSPORTED BY AMBULANCE TO THE LOCAL HOSPITAL TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

TL* THE CONTACT OWNS A 2016 RAM 2500. AFTER REVERSING INTO A PARKING SPACE, THE CONTACT SHIFTED THE GEAR SHIFTER TO PARK, APPLIED THE EMERGENCY BRAKE, REMOVED THE KEY FROM THE IGNITION SWITCH, AND EXITED THE VEHICLE. THE CONTACT NOTICED THAT THE VEHICLE STARTED TO ROLL BACKWARDS ON A FLAT SURFACE. THE VEHICLE STOPPED AT A CURB. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN), BUT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LARRY H MILLER DODGE (4220 22ND STREET, TUCSON, ARIZONA 85711) FOUR TIMES FOR TRANSMISSION FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

WHEN OPERATING 2016 RAM 2500 AND TOWING A TRAILER, THE TAILGATE DROPPED WHILE TRAVELING CAUSING THE TAILGATE TO BECOME DAMAGED AND STRIKING THE TRAILERS JACK HANDLE AND BENDING TAILGATE. I'VE READ SEVERAL COMPLAINTS THAT THE TAILGATES ARE DROPPING WHILE OPERATING TRUCK.