2019 RAM 2500 Complaints

EXITED FREEWAY ON OFFRAMP, CAME TO AN INTERSECTION WAITING TO TURN RIGHT. WHEN I STARTED RIGHT TURN, I NOTICED THAT THE STEERING RADIUS APPEARED TO BE BLOCKED OR SIGNIFICANTLY DIMINISHED AS I COULDN'T ADEQUATELY TURN RIGHT, AND WAS LEANING HARD ON THE WHEEL, SO THE TURN WAS TOO WIDE GIVEN THE LOSS OF STEERING TO THE RIGHT. THE STEERING RETURNED TO NORMAL OPERATION AFTER THE VEHICLE CONTINUED STRAIGHT.

TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE WAS SHIFTED INTO 4 WHEEL DRIVE AND VIBRATED EXCESSIVELY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN). THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE INTO THE GARAGE, THE GEAR SHIFTER WAS PLACED IN REVERSE, THE STEERING WAS TURNED TO THE EXTREME RIGHT, AND THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WHEN THE STEERING WHEEL WAS TURNED CLOCKWISE TO THE EXTREME RIGHT AND THE VEHICLE WAS IN REVERSE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEW HOLLAND CHRYSLER DODGE JEEP RAM LOCATED AT 508 W MAIN ST, NEW HOLLAND, PA 17557, (717)354-4901, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,730.

UCONNECT 12" SCREEN REPEATEDLY RESTARTS WITHOUT NOTICE. VEHICLE NAVIGATION, CLIMATE CONTROL. BACKUP CAMERA, 360 DEGREE CAMERA, BLUETOOTH PHONE AND SEAT CONTROLS ARE ALL TIED INTO THE UCONNECT SYSTEM.

COMPLETE RESET AND CODING OF ALL FUNCTIONS GOVERNED BY THE COMPUTER SYSTEM AND THEN A COMPLETE SHUTDOWN WHILE DRIVING AT OVER 70MPH. ALL SYSTEMS WERE INDICATED TO NEED SERVICE. THIS HAPPENED TWICE ON THE 17TH AND HAS HAPPENED ONCE PREVIOUSLY.

BODY MOUNTS KEEP GOING BAD. STARTED MAKING FAINT NOISES AT 2000 MILES AND COULDNT DIAGNOSE. 8000 MILES WAS DETERMINED IT WAS THE BODY MOUNTS AND HAD TO REPLACE WILL ALL UPDATED MOUNTS. 9000 MILES NOISE AND CLUNKS FROM BODY MOUNTS ARE BACK.

VEHICLE HAS PUSH BUTTON START. I START THE VEHICLE AND LEAVE RUNNING IN THE MORNING TO DEFROST. WHEN I WENT BACK TO THE VEHICLE I UNLOCKED IT WITH THE FOB WHILE I WAS WALKING THRU THE GARAGE. STOPPED IN THE GARAGE TO PICK SOMETHING UP AND ACCIDENTALLY DROPPED THE FOB. GOT IN THE VEHICLE AND DROVE OFF. WHY DOES THE VEHICLE ALLOW ME TO PUT IT IN GEAR WITHOUT THE FOB. IF I HAD HAD REMOTE START AND HAD STARTED IT WITH REMOTE START THE VEHICLE WOULD HAVE STOPPED RUNNING AND WOULD NOT HAVE GONE INTO DRIVE WITHOUT HAVING THE KEY FOB IN THE VEHICLE. I EXPECTED IT TO WORK THIS WAY WHEN I MANUALLY STARTED IT. WHY DOES IT NOT. THIS IS A SAFETY ISSUE AND COULD BE FIXED WITH A SOFTWARE UPGRADE BEFORE SOMEONE GETS HURT. THE TECHNOLOGY SHOULD BE MADE AS SAFE AS POSSIBLE AND IN THIS CASE COULD EASILY BE MADE SAFER. (THE VEHICLE WAS RUNNING IN MY DRIVEWAY AND I WAS ON THE HIGHWAY AT 70 MPH WHEN I REALIZED I DID NOT HAVE THE FOB).

WHILE INSTALLING SIDE STEPS FOUND AN UNPROTECTED WIRING HARNESS UNDER THE TRUCK, JUST BEHIND THE LEFT FRONT WHEEL. AFTER LOOKING CLOSER AT THE WIRES FOUND A WIRE WITH NICKED INSULATION, CONDUCTOR WAS SHOWING. DIDN'T CAUSE A PROBLEM, YET, HOWEVER HAVING A BUNDLE OF UNPROTECTED WIRING IN THIS LOCATION CREATES THE POTENTIAL TO DISABLE THE VEHICLE IF TIRE KICKED SOMETHING UP FROM ROAD AND SEVERED THE WIRES. I DIDN'T REPORT THIS TO DEALER, I TAPED THE WIRES TO PROTECT THEM FROM FURTHER DAMAGE.

TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD AND SHIFTED INTO PARK; HOWEVER, THE VEHICLE CONTINUED TO REV AS IF THE ACCELERATOR PEDAL WERE DEPRESSED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, ALL THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO CROWN MOTORS (LOCATED AT 555 CYPRESS AVE, REDDING, CA 96001, 888-755-5922) WHERE IT WAS DIAGNOSED THAT THE EGR VALVE CLOSED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING 45 MPH UPHILL, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD WHERE IT CAME TO A ROLLING STOP. THE CONTACT STATED THAT THE ACCELERATOR AND BRAKE PEDALS FAILED. THE CONTACT HAD THE VEHICLE TOWED TO THE SAME DEALER TO BE DIAGNOSED, BUT NO CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: 64570388. THE APPROXIMATE FAILURE MILEAGE WAS 300.

TL* THE CONTACT OWNS A 2019 RAM 2500 VEHICLE ROLLED AWAY CRASHED INTO A 2ND VEHICLE FAULTY TRANSMISSION AND BRAKE SYSTEM THE CONTACT STATED THAT AFTER STOPPING ON A VERY SLIGHT INCLINE AND SWITCHING THE TRANSMISSION TO THE PARK POSITION WITH THE ENGINE STILL RUNNING THE OCCUPANTS EXITED THE VEHICLE AND THE VEHICLE SUDDENLY ROLLED FORWARD CRASHING INTO A SECOND VEHICLE. DURING THE INCIDENT THE OWNER RE-ENTER THE VEHICLE AND PRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,900.