2016 RAM 2500 Complaints

The contact owns a 2016 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

It is known that the 2016 Ram crew cab 4x4 has exhaust leak problems. The bolts on the exhaust manifold will break and exhaust will escape the manifold causing extra heat to flow into the engine bay, and fumes to enter the cabin of the vehicle. carbon monoxide is colorless and orderless and causes headaches, nausea, dizziness, and even death if inhaled. The exhaust manifold leaks must be fixed.

My ABS lights is on causing my cruise control to not be functioning. When I first start the vehicle, i get a message to "service electronic brake system." I have new brake pads with rotors and still have this message.

The contact owns a 2016 Ram 2500. The contact stated while the vehicle was taken for an alignment, the independent mechanic became aware that the steering linkage was loosened. There was no warning light illuminated. The vehicle was not repaired. The vehicle was previously repaired under NHTSA Campaign Number: 19V021000 (Steering); however, the failure reoccurred. The manufacturer was made not aware of the failure. The failure mileage was approximately 50,000.

Service ABS SYSTEM warning light came on dash - July 2023. ABS is not functional. Traction /stability control is not functional. Scanned codes - OBDII code C0020. Took to RAM dealer 7/2023- RAM dealer stated and confirmed ABS module required replacement but the part was not available and unknown when it would become available. I have called several times every few months for updates- no parts available. This is unacceptable. My family’s safety is at risk because ABS and stability control are not functional- especially in winter icy conditions.

The tailgate will not stay closed. It comes open when driving and sometimes won’t stay closed at all. This is a common problem/recall with this model truck but for some reason doesn’t show up with my VIN #

My truck, like those of numerous other Ram owners, has a malfunctioning ABS Control Module. Because of this malfunction, the ABS and cruise control do not work. In turn, this places me and other owners of this vehicle in an unsafe situation in that lack of an operating ABS system is conducive to skidding and accidents. Some owners have even reported that they cannot drive their vehicles due to locked brakes which resulted from this malfunction. I have tried every source in existence in my efforts to find a replacement module, but I have been totally unsuccessful. I have been told by one of your Customer Service representatives that your Company is “…unable to maintain a complete inventory for an indefinite period of time and the lower the demand, the less likely it is we will have stocked parts. As such, the part you are requesting is no longer in our inventory.”

ABS system/ Traction control system/ 4wheel drive system/ cruise control. I had the ABS system repaired/replaced once this year already and now i need it done again. ABS failure makes the 4wheel drive system fail and it's winter time and i need 4 wheel drive for safety.

I took my 2016 Dodge Ram to the dealership that I purchased it from and asked for an alignment. The dealership informed me that they would not perform the alignment as the V06 Recall had been performed, which had welded the adjustment nuts to vehicle's drag link. I was told that in order to get the vehicle aligned properly, the drag link would need to be replaced by contacting FCA. When FCA had called the dealership informing them of how to go about replacing the drag link, the dealership refused to discuss with them. The welded adjustment nuts should only be a temporary fix, and I would expect Doge to replace the defective component. The welds also seem of questionable quality, you would expect a higher standard for a critical component that could fail and cause a major accident.

The contact owns a 2016 Ram 2500. The contact stated while driving at various speeds, the vehicle was pulling to the right. There was no warning light illuminated. The vehicle was taken to a dealer where the contact was informed that the vehicle needed an alignment; however, since the vehicle was serviced under NHTSA Campaign Number: 18E096000 (Steering) the alignment could not be performed. The contact was informed that due to the welding that was performed as part of the recall repair, the wheels could not be aligned. The manufacturer was contacted numerous times about the failure, but the contact was not given an answer as to when a repair would become available. The vehicle was not repaired. The failure mileage was approximately 91,000.