2021 RAM 2500 Complaints

I have been on a waiting list for more than 6 months at Christopher’s dodge world in golden Colorado for completion of mandatory safety recalls on my vehicle. The parts are available and these critical safety recalls have not been performed. I receive automated messages from FCA informing me that these recalls are required yet never have received a call from the dealer to actually schedule them. I have been told the parts are unavailable when I call and that I am deep down a waiting list and “I will be contacted when my number comes up”. I have contacted “ram cares” via automotive forums and they are no help either. The recalls keep piling up on vehicle vin [XXX] They are a fire risk and safety risk and FCA acknowledges this yet over a year and a half later my vehicle has never been able to be seen for completion of these required recalls. The recalls currently incomplete are: Z20 ZA3 ZB8 13A INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The rear camera displayed in the 12” display goes full blast bright when reverse is selected at night. It blows out your night vision and makes it extremely difficult to see outside the vehicle via the mirrors. There is no dimming option available. The problem has been reported to FCA via “ram cares” and there has been no resolution over the last year.

I have attempted to get 2 recalls that require parts completed at my local Ram dealer who has called me both times saying that the parts were in, and they were ready to schedule the appointment to complete the recalls. The first appointment was on September 25th, 2023, and when the vehicle was checked in, I was informed they had no parts to complete 2 of the 3 recalls that existed at that time. They completed the recall that required no parts and said I was put back on the list for the ones that required parts with no answer of why the parts were not available (I had been put on the list for the parts in June). I received another call in the middle of November that the parts were in and scheduled an appointment for the 18th of December. I called the dealer today to confirm (11th of December) the parts were in fact available and was told they were not because I did not answer my phone, to of which I replied I already had an appointment scheduled for those parts. The only remedy the dealer offered was to be placed back on the parts list for the third time. I then called FCA's recall center twice and was told both times my only remedy was to get back on the parts list again for parts they said was readily available or try another dealer. The grid heater relay has already had 2 previous recalls completed and I have been trying to not park near structures following the recall directions for a long time now until this gets resolved.

I recently bought this truck used from a Ford dealership. The next day when I was taking my wife for a short drive. I noticed the engine light was on the dash display. I the same time the truck started accelerating Like it was on cruise control and returning to a higher speed. The cruse control was not set when I tried to access the cruse control I would get the message that it was unavailable at this time. I had to stop the truck and turn the truck off. When I restarted the engine light was still on, but the acceleration stopped. I drove to the dealership to see if they had any information or recalls but by the time, I got there the engine light was off and their computer did not tell them anything. This has now happened two times. The dealership says I must bring the Truck in while this is happening. for them to get a reading. This is not my primary vehicle, and I don't drive it all the time and it is 45 minutes from any dealership. The uncontrolled acieration is a safety issue. The problem has not been reproduced Dealer thay had no idea what was happening. The warning lamp engine and the cruse control not available message., I am wondering if anyone else has had the problem?

Back up camera glitch’s I have a video, and I tried to submit photos but it kept say they were to large

The flexible section of the exhaust coming from the engine that connects to the rigid sections of exhaust that contains the DPF components developed a hole in it. I reported that exhaust was smelled inside my cab and that sooty smoke could be seen coming up by my passenger side front window for almost a month. The Ram dealership told me the first two times I took it there that it was normal for regens to create smokey conditions. It was not til the third trip to the dealer, after being treated for bronchitis, GI problems, and extreme fatigue with elevated levels of CO in my blood that they finally lifted the truck and found an exhaust leak. I am concerned that the excessive regens caused by the faulty PM sensor that they just fixed caused the section of exhaust to fail. And if it is a widespread issue, others may also be exposed to dangerous levels of diesel exhaust.

Safety Recall ZB8. had recall work done, which according to the instructions, does not address the latching of tailgate. tailgate had unintended opening yesterday, resulting in a $4000 tool falling out of vehicle. dealership said to call Ram, Ram says dealership issue since they did recall.

ABS and traction control is not working intermittently Blinkers are not working Windshield wipers are not working Cruise control is not working Gear electronic (+/-) is not working -Service electronic stability control light is on intermittently -Service trailer brake system light is on intermittently -When towing heavy load I see a leak under hood. I'm extremely worried about driving my truck. Please advise. Called multiple dealers, conflicting what has to be done. Is it covered under warranty/recall?

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

I recently had an issue with the wiring in the passenger seat of my 2021 RAM 2500 (Longhorn Edition) with interior heated/cooled seats. My passenger seat had a wiring short which caused the seat cushion to ignite. With some quick searching, it appears that I am not alone in this event. In fact, it appears at least a couple people have had their entire truck burn. I am sure that this specific model is not the only one with this wiring set up in the seats. I was wondering if you have collected any data on these events to date? Thank you for your help.