2016 RAM 3500 Complaints

THE INTEGRATED TRAILER BREAK CONTROLLER DOES NOT STOP A HEAVY TRAILER PROPERLY. TESTS HAVE SHOWN THAT WHEN THE BREAK IS APPLIED THE CONTROLLER ONLY SENDS 7VOLTS TO THE TRAILER BREAKS. ADJUSTING THE GAIN TO THE MAXIMUM 10 SETTING HAS NO AFFECT. THE DEALER AND CHRYSLER SAY THE SYSTEM IS WORKING AS IT IS PROGRAMMED TO. IT IS DIFFICULT TO STOP THE TRUCK AND TRAILER IN A REASONABLE DISTANCE. CHRYSLER NEEDS TO COME UP WITH A FIX FOR THIS PROBLEM BEFORE SOME ONE IS SERIOUSLY HURT OR KILLED.

TL* THE CONTACT OWNS A 2016 DODGE RAM 3500. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WATER LEAKED FROM THE SUN ROOF WHICH CAUSED THE VEHICLE TO HAVE ELECTRICAL ISSUES. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 9,000.

ON MAY 25 WE EXPERIENCED CATASTROPHIC BRAKE FAILURE WHILE BACKING OUR NEW 2016 5TH WHEEL TRAILER INTO OUR DRIVEWAY. THIS INCLUDED BACKING DOWN OUR HILL AND TURNING TO THE RIGHT INTO OUR DRIVEWAY. THE ROAD WE LIVE ON IS A PRIVATE ROAD. AFTER THE INCIDENT IT WAS DETERMINED THAT THE BRAKE BOOSTER RETAINING CLIP WAS EITHER NOT INSTALLED OR WAS MISSING CAUSING THE BRAKE PEDAL ASSEMBLY TO COME APART FROM THE "BRAKE" BOOSTER ARM WHICH RESULTED IN OUR INABILITY TO OPERATE THE BRAKES OF OUR PICKUP OR 2016 TRAILER. THIS INCIDENT CAUSED OVER $18000 IN DAMAGE TO THE TRAILER AND OUR PROPERTY. THE INCIDENT WAS REPORTED TO FIAT CHRYSLER AUTOMOBILE WHO INVESTIGATED. THEY REPORTED THAT UPON "REVIEW THE INSPECTION REPORT ..."," WE ARE NOT LED TO BELIEVE THAT THE INCIDENT WAS DUE TO A MANUFACTURING RESPONSIBILITY. THERFORE WE MUST RESPECTFULLY DECLINE ANY ASSISTANCE WITH THIS INCIDENT." AS A RESULT OF THIS INCIDENT WE HAVE NOT HAD THIS VEHICLE FOR THE PAST 2.5 WEEKS BUT MOST OF ALL ARE SHOCKED AT THEIR RESPONSE. WE HAVE NOTED THAT CHRYSLER HAD RECALLED OVER 24,000 VEHICLES INCLUDING RAM TRUCKS BETWEEN 2010 AND 2013 FOR THE EXACT SAME ISSUE. HOPEFULLY THIS WILL SPUR SOME ACTION ON THIS ISSUE.

INVOLVED IN A FRONT END, AND DRIVER SIDE COLLISION AT A SPEED OVER 50MPH, AND THE AIRBAGS DIDN'T DEPLOY. THE VEHICLE ALSO CAUGHT FIRE, THERE WAS A MINI EXPLOSION. THE VEHICLE HAD TO BE TOWED. I CONTACTED CHRYSLER, BUT THEY HAVE NOT DONE ANYTHING, ABOUT THIS MATTER.

NEXEN TIRES RODIAN LT HRX 235/80/R17 ON A NEW DODGE RAM 3500 HAD 14,000 MI WHEN DISCOVERED PIN HOLES IN THE SIDE WALL WHICH CANNOT BE REPAIRED, SPLITTING VISIBLE BETWEEN THE TREADS AND TIRES CONTINUOUSLY LOOSING AIR. NO BLOW-OUT HAS YET OCCURRED RESULTING IN BODILY INJURY. THE SITUATION IS BEING BROUGHT TO YOUR ATTENTION SINCE CHRYSLER IS ASSUMING NO RESPONSIBILITY AND THE TIRE MANUFACTURER IS BEING LESS THAN COOPERATIVE IN ASSUMING RESPONSIBILITY FOR REPLACEMENT OF THE DEFECTIVE TIRES. THERE ARE LAW SUITS IN FLORIDA AD COMPLAINTS FILED WITH CALIFORNIA BBB FOR SIMILAR ISSUES WITH LITTLE SUCCESS.

THE TRUCK WAS LOADED WITH APPROXIMATELY 1,400 POUNDS OF HAY IN THE BED. THE VEHICLE WAS STOPPED ON A SLIGHT INCLINE TOWARD THE REAR. IT WAS PLACED INTO PARK AS WITNESSED BY THE 2 PASSENGERS. THE VEHICLE WAS STATIONARY AS THE DRIVER EXITED THE VEHICLE AND CLOSED THE DOOR. A COUPLE OF SECONDS LATER, THE VEHICLE SLIPPED OUT OF PARK AND STARTED ROLLING BACKWARDS.

TL* THE CONTACT OWNS A 2016 RAM 3500 EQUIPPED WITH NEXEN TIRES, SIZE: LT23580R17E (NA) THE CONTACT STATED THAT THE OUTSIDE EDGE OF THE FRONT PASSENGER SIDE TIRE WAS ROTTEN AND RUBBER WAS CHIPPING OFF. THE CONTACT REMOVED AND REPLACED THE TIRE WITH THE SPARE. THE CONTACT WAS UNABLE TO LOCATE A DEALER TO REPLACE THE TIRE. THE TIRE WAS ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRE LINE WAS UNAVAILABLE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 1,600.

TL* THE CONTACT OWNS A 2016 DODGE RAM 3500. WHILE DRIVING AT AN UNKNOWN SPEED, THE SPEEDOMETER FAILED TO DISPLAY THE PROPER MILEAGE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,060.

TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT SMELLED AN ABNORMAL EXHAUST ODOR IN THE VEHICLE WHEN THE HEATER WAS RUNNING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,128. UPDATED 05/03/16*LJ

THERE IS AN EXTREME DELAY WHEN PRESSING THE ACCELERATOR AND ACTUAL ACCELERATION OF THE VEHICLE. THERE SEEMS TO BE NO CORRELATION BETWEEN HOW FAR THE ACCELERATOR IS PRESSED AND VEHICLE ACCELERATION. WHEN MERGING INTO TRAFFIC AND ESPECIALLY WHEN PULLING OUT INTO TRAFFIC, THIS DELAY IS A SEVERE SAFETY PROBLEM. THERE ARE TIMES THAT A 2-3 SECOND DELAY IS EXPERIENCED BETWEEN PRESSING THE ACCELERATOR AND THE VEHICLE ACTUALLY MOVING.