ROCKWOOD Complaints

TL* THE CONTACT OWNS A 2014 (NA) ROCKWOOD ULTRALITE TRAVEL TRAILER EQUIPPED WITH POWER KING TOWMAX STR TIRES, SIZE: 225/75R15. THE CONTACT INSPECTED THE TIRES AND NOTICED TREAD SEPARATION AND SIDEWALL SPLITTING ON ALL FOUR TIRES. THE CONTACT TOOK THE TRAILER TO AN INDEPENDENT MECHANIC, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE TIRES WERE THE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS 20,000.

PURCHASED POWER KING TOW MAX STR 225/75/15 TIRES TO REPLACE MANUFACTURER ORIGINALS ON MY TRAVEL TRAILER. MANUFACTURER TIRES ARE ONLY C RATED AND I WANTED THE RELIABILITY OF AN E RATED 10 PLY TIRE. PLUS THE FACT THAT THE TIRES COULD BE INFLATED TO 80PSI. AFTER LESS THAN 1000 MILES A TIRE BUBBLE APPEARED ON THE SIDE WALL OF ONE OF THE TIRES. THAT WAS REPLACED IMMEDIATELY WITH A HERCULES TIRE. ON A RECENT TRIP I HAD A BLOW OUT OF ANOTHER TOW MAX STR TIRE WHICH CAUSED PUNCHER OF THE OTHER TIRE IN FRONT OF IT TO CAUSE A SLOW LEAK. AFTER GETTING AAA TO CHANGE TO MY SPARE AND GETTING HOME I WENT IMMEDIATELY TO THE TIRE STORE WHERE THEY CHANGED OUT THE REMAINING TOW MAX TIRES. THE PROBLEM WAS QUICKLY DIAGNOSED BY THE TIRE STORE MANAGER. THE TIRES HAD CROWNED WHICH IS A SIGN OF TIRE BELT SEPARATION. THE TIRES HEIGHT HAD GROWN TO A DISTURBING POINT WHERE THEY WERE COMING IN CONTACT WITH THE TRAILER FLOOR! I EXPERIENCED THE EXPENSE FOR NEW TIRES , AS WELL AS, THE EXPENSE OF HAVING TO ORDER A NEW TRAILER TIRE SKIRT. WHEN THE TIRE BLEW, THE STEEL LININGS OF THE TIRE QUICKLY LASHED OUT AND BLEW APART THE SKIRT INTO SEVERAL PIECES. LUCKLY TRAFFIC BEHIND ME WERE ABLE TO SEE THE RESULTS, SLOW AND AVOID THE DEBRIS.

2008 ROCKWOOD CAMPING FIFTH WHEEL. CONSUMER WRITES IN REGARDS TO DEFECTIVE LED STRIP. *LD THE CONSUMER STATED THE STRIP WAS REMOVED DUE TO IT BEING A FIRE HAZARD. THE DEALER WAS ATTEMTING TO CONTACT THE MANUFACTURER ABOUT THE WARRANTY AND A SOLUTION FOR THE FAILURE. UPDATED 10/10/2017*JS

I HAVE A 2001 2307 ROCKWOOD PREMIER POP-UP CAMPER. WHEN THE CAMPER WAS A ONLY A YEAR AND HALF OLD I EXPERIENCED BOTH TIRES BLOWING OUT WHEN ON ALONG TRIP. THE TIRE MANUFACTURE WAS GOOD IN HANDLING THIS AND UNDER THEIR ADVICE HAD THE CAMPER WEIGHED. I REPORTED IT TO THE MANUFACTURE OF THE TRAILER AND THEY SAY THEY SEND OVER THE SPECS AND THE TIRE COMPANY PICKS THE TIRE. I HAVE FOUND OUT THAT IS NOT TRUE. NOW MY COMPLAINT IS THIS HAS HAPPENED THREE TIMES EVERY TIME ON A LONG TRIP. I HAVE HAD IT WEIGHED AND TALKED TO THE SCALE PEOPLE AND TO A HIGHWAY PATROL OFFICER AND THEY ALL AGREE IT IS OVERWEIGHT FROM THE MANUFACTURE FOR THESE TIRES. WHAT CAN I DO? *NM

WHILE DRIVING 35 MPH REAR PASSENGER SIDE TIRE BLEW OUT. NO IMPACT REPORTED. *AK

ON APRIL 24, 2003 WE WERE PULLING OUR ROCKWOOD TRAVEL TRAILER FROM ATLANTA TO SOUTH GEORGIA. AFTER ABOUT 100 MILES, THE LEFT FRONT TRAILER TIRE BLEW OUT (SIDEWALL BLOWOUT AND SUBSEQUENT DELAMINATION). I CHANGED THE TIRE, OBTAINED A NEW SPARE AND WENT ON. ON APRIL 27, 2003 ABOUT 150 MILES AFTER THE FIRST BLOW OUT, THE LEFT REAR TIRE BLEW OUT (SAME FAILURE AS BEFORE). AGAIN, CHANGED THE TIRE, BOUGHT TWO NEW TIRES. ABOUT 70 MILES FURTHER DOWN THE ROAD, THE RIGHT REAR TIRE BLEW OUT (AGAIN, SAME FAILURE MODE). THE LAST TWO FAILURES CAUSED SIGNIFICANT DAMAGE TO THE TRAILER STRUCTURE. ALL TIRES WERE ORIGINAL EQUIPMENT WITH THE TRAILER WHEN PURCHASED IN MARCH 2000. THEY HAD APPROXIMATELY 6000 TO 8000 MILES ON THEM (MAYBE LESS). KEPT THEM COVERED. RELIGOUSLY CHECKED THE AIR PRESSURE (50 PSI), KEPT THE SPEED NO MORE THAN 60 MPH AND VERIFIED THAT THE TRAILER WAS NOT OVERLOADED. THE TIRES WERE CARLISLE ST175/80R13. CARLISLE INFORMED ME THAT THESE WERE MADE BY GOODYEAR. GOODYEAR INFORMS ME THEY WERE MADE BY DUNLOP WHICH WAS BOUGHT BY GOODYEAR. OF COURSE CARLISLE AND GOODYEAR STATE THAT THEY WILL NOT HELP WITH THE EXPENSES SINCE THE TIRES WERE OUT OF WARRANTY AND I DID NOT KNOW TO KEEP THE FAILED TIRES.

CONSUMER WAS EAST BOUND ON THE OHIO TURN PIKE WHEN THE ENGINE COMPARTMENT CAUGHT ON FIRE. THE VEHICLE LOST POWER AND BECAME DISABLED IN THE ROAD WAY. *JG (OHIO TRAFFIC CRASH REPORT 10-89-336)

WHILE DRIVING, A HOT TAIL PIP CAUGHT OLD, DRYED OUT PLYWOOD ON FIRE, OHIO TRAFFIC CRASH REPORT. *SLC

WHILE BRAKING AND WITH NO WARNING BRAKE PEDAL WILL GO TO THE FLOOR, AND IT WILL BE HARD FOR CONSUMER TO STOP. DEALER NOTIFIED.*AK

TOOK VEHICLE BACK TO ADVANTAGE CHEVROLET TO CHECK BRAKES THEY SAID THEY WERE FINE, FINALLY ADMITTED AFTER WE TOOK IT BACK TO THEM SEVERAL TIMES AND 6000 MILES LATER THAT THERE INDEED WAS NO BACK BRAKES. *AK