2004 SAAB 9-3 Complaints

View complaints related to 2004 SAAB 9-3. The complaints found here are submitted by actual consumers with first hand experience. There are more than 200 complaints submitted for the 2004 SAAB 9-3. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 SAAB 9-3
    - ANDOVER, MA

    PASSENGERS SIDE SEAT BELT DOESN'T WORK. THERE WAS A RECALL BY NHTSA HOWEVER I HAVE NEVER BEEN CONTACTED REGARDING GETTING THE SEAT BELT FIXED. THIS IS A VERY BIG SAFETY ISSUE. I CANNOT HAVE ANYBODY DRIVE WITH ME. *TR

    Source: NHTSA WEB SITE
  • 2004 SAAB 9-3
    - HOPEDALE, MA

    TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT STATED THAT THE SEAT BELT RETRACTOR SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 162,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 SAAB 9-3
    - ANDOVER, MA

    DRIVERS SIDE SEAT BELT FAILED ON A NON ACCIDENT RELATED INCIDENT. WAS REPAIRED APPROXIMATELY 2-3 YEARS AGO, HOWEVER THE PASSENGER SIDE SEAT BELT HAS SINCED FAILED. I TRIED TO GET THIS FIXED VIA THE DEALER SHIP, HOWEVER THE DEALERSHIP WAS ADAMANT ABOUT NOT PAYING FOR THE REPAIR. AS I POINTED OUT TO THE DEALERSHIP, THIS WAS A SAFETY FAILURE AND POSSIBLE LAWSUIT IF THE PASSERGER WAS KILLED IN A CAR ACCIDENT. MASSACHUSETTS REQUIRES SEAT BELT USAGE. I CONTACTED THE AG FOR MASSACHUSETTS, BUT THEY COULD NOT HELP ME. THE PASSENGER SIDE SEAT BELT IS UNREPAIRED AT THIS TIME. *TR

    Source: NHTSA WEB SITE
  • 2004 SAAB 9-3
    - SALT LAKE CITY, UT

    I JUST CALLED THE GM SAAB CUSTOMER ASSISTANCE CENTER TO ASK ABOUT THE RECENT DRIVER'S SIDE FRONT SEAT BELT RECALL. I HAD PAID FOR THAT LAST YEAR AN AM REQUESTING TO BE REIMBURSED BUT WAS TOLD I WILL HAVE TO WAIT UNTIL THE NEXT NOTICE COMES OUT SAYING THAT THEY ACTUALLY HAVE THE PARTS. IN THE NOTICE I READ THAT THEY INDICATED THE PASSENGER SIDE SEAT BELT WILL NOT BE COVERED HOWEVER IF AN ISSUE ARISES IT WILL BE COVERED. WHEN I ASKED IF SOMEONE COULD BE KILLED SINCE THIS SEAT BELT MIGHT NOT FUNCTION PROPERLY I WAS TOLD YES. WHEN I ASKED WHY IT WAS NOT THEN PART OF THE RECALL I WAS TOLD BECAUSE THEY DO NOT HAVE PARTS. THIS IS ABSOLUTELY OUTRAGEOUS THAT LIVES ARE BEING PUT AT RISK SIMPLY BECAUSE THE PARTICULAR SUPPLIER OF THESE PARTS TO GM IS OUT OF THEM. I HAD NO PROBLEM GETTING THE PART WHEN I HAD TO PAY FOR IT. THERE IS NO EXCUSE FOR TAKING A RISK LIKE THIS WITH PEOPLES LIVES AND THE DANGER OF HAVING SOMEONE USE THE PASSENGER SEAT WAS NOT MENTIONED IN THE RECALL NOTICE AND ONLY ACKNOWLEDGED WHEN I ASKED. I AM A TRAINED EMS PROVIDER AND FIND THIS COMPLETELY UNACCEPTABLE. *TR

    Source: NHTSA WEB SITE
  • 2004 SAAB 9-3
    - FOREST HILL, MD

    DRIVER'S SIDE SEAT BELT RETRACTOR FAILED. HAVE INVESTIGATED RECALLS AND FOUND THAT THREE PREVIOUS RECALLS DO NOT COVER THIS VIN NUMBER. HAVE BEEN UNABLE TO FIND A REPLACEMENT PART; HAVE CONTACTED A DEALERSHIP 2+ HOURS AWAY THAT WILL REPLACE THE ENTIRE SEAT AT A COST OF $650. THIS SEEMS TO BE THE ONLY ALTERNATIVE, AND HAVE ONLY OWNED THE CAR 8 MONTHS. GM SHOULD RECALL ALL AFFECTED VEHICLES, AND/OR EXPAND THE JUNE 2014 RECALL TO COVER ADDITIONAL VEHICLES. *TR

    Source: NHTSA WEB SITE
  • 2004 SAAB 9-3
    - EAST NORRITON, PA

    THE AUTOMATIC TENSIONING SYSTEM CABLE IN THE DRIVER'S SIDE FRONT SEAT BELT RETRACTORS BROKE. THIS CAUSED THE SAT BELT WEBBING TO BE SPOOLED OUT AND NOT RETRACT. *TR WE TOOK THE CAR TO A SAAB DEALER AND AFTER SEVERAL WEEKS THEY SAID THEY HAD NO IDEA WHEN THEY WOULD HAVE THE PARTS TOOK THE CAR TO A LOCAL REPAIR SHOP AND THEY REPLACED THE FAULTY BELT COMPONENTS. WE JUST RECEIVED A RECALL NOTICE (14222/SAAB SAFETY RECALL 15027) FROM GM ABOUT THIS PROBLEM, STATING THERE ARE NO PARTS AVAILABLE AND WILL NOTIFY US WHEN PARTS ARE AVAILABLE. HOW DO WE RECOVER THE $532 WE SPENT FIXING THIS PROBLEM 2 YEARS AGO?

    Source: NHTSA WEB SITE
  • 2004 SAAB 9-3
    - GLASTONBURY , CT

    SAAB AERO 9-3 WITH ONLY 73K DRIVER SEAT BELT WORKED FINE ON SATURDAY THE NEXT DAY I NOTICED IT WAS NOT RETRACTED SO PULLED ON IT AND IT UNRAVELED IN MY LAP. CALL GM MONDAY AFTER RESEARCHING RECALLS ONLINE. MY VIN IS NOT COVERED?... IF IT IS A KNOWN PROBLEM AND THE BUYER EXPERIENCES THE ISSUE -WOULDN'T YOU THINK THAT GM WOULD REPAIR IT??? *TR

    Source: NHTSA WEB SITE
  • 2004 SAAB 9-3
    - TERRE HAUTE, IN

    I TOOK MY VEHICLE IN FOR A BLOWER MOTOR MALFUNCTION AND A BRAKE JOB TO MY REGULAR MECHANIC WHO WORKS ON ALL MY VEHICLES. WHILE THEY HAD THE VEHICLE UP ON THE LIFT, HE NOTICED THAT THE RIGHT FRONT SPRING HAD BROKEN AND GOUGED THE TIRE LEAVING THE TIRE DAMAGED AND THE CAR INOPERABLE. WHEN THEY CALLED THE DEALERSHIP TO ORDER A NEW SPRING FROM SAAB, THE PARTS DEPARTMENT SAID THAT B/C OF MILEAGE AND AGE IT WOULD BE COVERED UNDER A SERVICE BULLETIN. YEAH! SO, I CALLED DEALERSHIP AND INQUIRED ABOUT HAVING THE VEHICLE TOWED (100 MILES) AND THE SAAB DEALERSHIP DO THE WORK. MILEAGE ON 9-3, 94,484 GOOD! 6 MONTHS PAST THE "TIME" LIMIT! BAD! NEEDLESS TO SAY, AFTER $700 LATER I HAVE REPLACED BOTH FRONT SPRINGS AS WELL AS THE $175 DAMAGED TIRE. THE SPRING COULD HAVE CAUSED SERIOUS DAMAGE TO THE CAR, OCCUPANTS AS WELL AS OTHERS IF I WAS DRIVING WHILE THE DAMAGED TIRE GAVE OUT, DUE TO THE SPRING BREAKING! THE VEHICLE DROVE PERFECTLY & I WAS NOT AWARE OF THE BROKEN SPRING! THIS IS NOT MY ONLY VEHICLE AND I HONESTLY FEEL THAT SAAB SHOULD HONOR THE MILEAGE BEFORE THE "TIME" B/C THE AMOUNT OF THE VEHICLE BEING DRIVEN IS WHAT SEEMS TO BE THE CAUSE OF THE FAILURE OF THE SPRINGS.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2004 SAAB 9-3
    - FAIRFIELD, CA

    UPON COMING TO A STOP AT A STOP SIGN THE FRONT DRIVERS SIDE SEATBELT CAME UNRAVELLED FROM THE SEAT BACK AND WILL NOT RETRACT. I LOOKED UP THE VEHICLE FOR RECALLS AND FOUND THEIR IS A VIN SPECIFIC RECALL ON THIS MAKE/MODEL/YEAR BUT MY VEHICLE WAS NOT INCLUDED IN THE VIN SPECIFIC. MY CONCERN IS THAT THIS ISSUE HAS BEEN KNOWN TO GM AND SAAB SINCE 2010 AND NOT ONLY WAS I NOT NOTIFIED SO I HAVE BEEN DRIVING IN A POTENTIALLY. UNSAFE VEHICLE BUT NOW I AM BEING TOLD MY VIN IS NOT INCLUDED IN THE RECALL. *TR

    Source: NHTSA WEB SITE
  • 2004 SAAB 9-3
    - ATLANTA, GA

    DRIVER'S SEAT BELT WILL NOT RETRACT. AFTER GOOGLING I READ THAT THERE ARE 2 RECALLS ON THE SAAB 9-3 2004 DRIVER SIDE SEAT BELT RETRACTORS NOT WORKING. TODAY I WAS TOLD BY THE DEALER CURRENTLY SERVICING SAAB'S (JIM ELLIS MAZDA) THAT THIS VIN IS NOT INCLUDED. IF THAT IS TRUE, THE RECALL NEEDS TO BE EXTENDED TO OTHER VIN'S SINCE THIS ONE FAILED TOO. PLEASE HELP!!!!!! *TR

    Source: NHTSA WEB SITE