SAAB Complaints

FRONT SPRING COIL IS BROKE. DURING OIL CHANGE, DEALER CHECKED AND FOUND A PIECE OF THE COIL MISSING. I WOULD LIKE SAAB TO REIMBURSE FOR THIS $400+ REPAIR JOB. *TR

TL*THE CONTACT OWNS A 2004 SAAB 9-3. WHILE THE CONTACT WAS EXAMINING THE VEHICLE SHE NOTICED THAT THE FRONT DRIVER SIDE COIL SPRING SNAPPED AND PUNCTURED THE FRONT DRIVER SIDE TIRE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 45000.

ON, 8/18/2009 AS I WAS DRIVING I HEARD SOMETHING SNAP IN THE DRIVER'S SIDE B-PILLAR TRIM AT THIS SAME MOMENT MY SEATBELT WENT COMPLETELY LOOSE. IT WILL NO LONGER RETRACT, THE BELT PULLS OUT FREELY WITH NO RESISTANCE AND IS NOW COMPLETELY OUT AND WILL NOT RETRACT. IN THE EVENT OF AN EVASIVE MANEUVER/CRASH I (THE DRIVER) WILL NOT BE HELD INTO THE SEAT PROPERLY AND RISK BEING EJECTED FROM THE VEHICLE. THERE IS CURRENTLY A RECALL IN THE 03/04 SAAB 9-3'S FOR THE FRONT SEATBELT RETRACTORS. I HAVE CONTACTED SAAB USA; THEY WILL NOT REPLACE THE RETRACTOR BECAUSE MY VIN FALLS RIGHT OUTSIDE OF THE COVERED RECALLED CARS. I BELIEVE THAT MY CAR IS SUFFERING FROM THE RECALLED ITEM, AND THAT THE RECALL SHOULD BE EXTENDED TO INCLUDE A LARGER VIN RANGE. *TR

MY FRONT WINDSHIELD HAS CRACKED DUE TO STRESS AND TEMPERATURE. THE AUTOMAKER IS TRYING TO CLAIM THAT THE BREAK IS DUE TO STONE IMPACT. THIS IS NOT TRUE. THE VEHICLE WAS SITTING IN A PARKING LOT FOR TWO WEEKS AND IT WAS VERY HOT. WHEN I WENT TO THE VEHICLE IT WAS CRACKED. ALSO WHEN A STONE IMPACTS THE WINDSHIELD IT WILL LEAVE A SPIDER FRACTURE AND THERE IS NOT SPIDER FRACTURE ON THIS VEHICLE. *TR

ON COLD ENGINE STARTS (STARTING THE CAR AFTER IT BEING AT REST FOR A FEW HOURS), THE POWER BRAKING DOES NOT WORK FOR THE FIRST 1-3 MINUTES THAT THE CAR IS ON. HAPPENS CONSISTENTLY. FIRST NOTICED MONTHS AGO. APPOINTMENT SCHEDULED FOR REPAIR. VEHICLE IS A 2007 SAAB 9-3 AERO. *TR

TL*THE CONTACT OWNS A 1994 SAAB 9000. THE CONTACT NOTICED THAT THE DASHBOARD WAS CRACKED AND HAD OTHER UNSIGHTLY DAMAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND THEY STATED THAT THE TOP SURFACE OF THE DASHBOARD NEEDED TO BE REPLACED. THE REPAIR COST WAS ESTIMATED AT $750. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 150,000 AND CURRENT MILEAGE WAS 178,000.

SIMILAR ISSUE TO NHTSA DEFECT INVESTIGATION # PE08005. LOSS OF BRAKE POWER ASSIST AFTER A COLD START UP AND REVERSING. THE VEHICLE IS VERY HARD TO STOP, REQUIRING HIGH PEDAL PRESSURE, UNTIL THE CAR HAS WARMED UP FOR ~30 SECONDS. THIS HAS OCCURRED NUMEROUS TIMES OVER THE PAST 6 MONTHS. IT IS MORE PROMINENT AFTER SITTING FOR SEVERAL DAYS. ALSO WHILE DRIVING ON THE ROAD, WHEN A BUMP IS HIT WHILE BRAKES ARE APPLIED, BRAKES MAKE A METAL-ON-METAL GRINDING SOUND AND THE BRAKING ACTION DOES NOT WORK UNTIL ADDITIONAL PRESSURE IS APPLIED. THIS ALSO HAPPENED WHEN BRAKING ON SLIPPERY ROAD CONDITIONS SUCH AS SNOW OR RAIN. THIS CAUSED A NEAR ACCIDENT WHEN MY CAR DID NOT STOP FOR ANOTHER 10 FEET THAN INTENDED AND ENTERED AN INTERSECTION ON A RED LIGHT. *TR

TL*THE CONTACT OWNS A 2003 SAAB 9-3. WHILE DRIVING 75 MPH, THE CONTACT HEARD AN EXPLOSION. SHE REALIZED THAT THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT AN IMPACT OR CRASH OCCURRING. THE AIR BAG INJURED A TEENAGER SEATED IN THE VEHICLE. THE TEENAGER SUFFERED TEMPORARY HEARING LOSS AND A CHEST ABRASION DUE TO THE SEAT BELT. THE MANUFACTURER AGREED TO SEND AN INVESTIGATOR TO INSPECT THE VEHICLE, BUT THIS HAS NOT YET TRANSPIRED. NEITHER THE CONTACT NOR THE MANUFACTURER COULD DETERMINE WHAT CAUSED THE AIR BAG TO DEPLOY. THE CURRENT AND FAILURE MILEAGES WERE 91,000.

IGN CASSETTES FAILED (CAR WOULDN'T START, TOWED, VERY EXPENSIVE TO REPAIR). A MECHANIC SAID THE IGN CASSETTES ON MY SAAB MODEL WERE NOT UNDER RECALL (BUT MAYBE SHOULD BE). *TR

TL*THE CONTACT OWNS A 2006 SAAB 9-3. WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING FAILED. IMMEDIATELY, THE BRAKE AND ACCELERATOR PEDALS FAILED TO RESPOND AND THE ENGINE STALLED WITHOUT WARNING. THE ENGINE FAILED TO RESTART AFTER SEVERAL ATTEMPTS. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE IDLING WITHIN THE COMPUTERIZED SYSTEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON TWO SEPARATE OCCASIONS FOR IDENTICAL FAILURES. THE TECHNICIAN STATED THAT THE FAILURES WERE RELATED TO THE TEMPERATURE SENSOR, WHICH WAS REPLACED. THE FAILURE CONTINUED AND THE VEHICLE IS CURRENTLY BEING REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 40,550.