SAAB Complaints

DRIVING ON LOCAL CITY STREET, WHEN RIGHT FRONT TIRE BLOWS OUT. BLOW HAPPENED BECAUSE RIGHT FRONT COIL SPRING SHEERED INTO TWO PIECES AND CUT INTO RIGHT FRONT TIRE CAUSING BLOWOUT. RIGHT FRONT TIRE REPLACED AND NEW COIL SPRING INSTALLED ON RIGHT FRONT SUSPENSION. YES, I HAVE THE FAILED COIL SPRING IN MY POSSESSION. *TR

WHILE DRIVING THE RIGHT FRONT COIL SPRING BROKE AND THEN PUNCTURED TIRE CAUSING BLOW OUT. WAS ABLE TO CONTROL THE CAR AND PULL OFF ROAD. HAD I BEEN ON THE HIGHWAY A DIFFERENT OUTCOME COULD HAVE BEEN EXPECTED. HAD NO SYMPTOMS LEADING UP TO THIS. *TR

WHILE BACKING UP OUT OF A DRIVEWAY ON A FLAT LEVEL SURFACE THE VEHICLES FRONT PASSENGER COIL SPRING BROKE IN TWO PIECES. THE CAR WAS RENDERED UN-DRIVABLE AND WAS TOWED TO A DEALERSHIP. THE PART WAS REPLACED. THE VEHICLE IS A 2003 SAAB 9-3 WITH ONLY 41,400 MILES. *TR

COMPLAINT IS THAT SAAB USA HAS DECLINED TO REPLACE/REIMBURSE THE COST OF THE IDM/DIC WHICH FAILED ON OUR 2001 SAAB 9-5 V-6 VIN # . THIS WAS A RECALL BY NHTSA IN 2006. (NHTSA CAMPAIGN # IS 05V399000) SAAB USA DENIED THIS REPAIR AS THEIR DATA BASE DID NOT INCLUDE THIS VIN #. (THIS SERVICE REQUEST # TO SAAB USA IS 17613448567) THE FINAL DECISION ON THIS FROM SAAB USA CAME FROM AN UN-NAMED SUPERVISOR AT 1-866-790-5600 EXT # 31078. THE COST FOR THIS REPAIR WAS $677.50, INCLUDING $70.00 FOR TOWING TO A NEARBY FOREIGN AUTO REPAIR FACILITY. FROM EXHAUSTIVELY SEARCHING THE INTERNET AND ALSO PROVIDED TO ME BY THE REPAIR FACILITY, THE SERIAL NUMBERS OF THE DEFECTIVE IDM/DIC WERE FOUND. THE FAULTY UNITS FOR A V-6 ENGINE ARE C048743 THROUGH C073404. THE SERIAL # FROM THIS VEHICLE THAT FAILED IS C061858. THIS INFORMATION WAS ALSO GIVEN TO THE SUPERVISOR AT SAAB USA (MESSAGE-RECORDING), BUT HAS NEVER RESPONDED TO THIS ADDITIONAL FINDING AND CONTINUED CLAIM FOR COST REIMBURSEMENT. YOUR ASSISTANCE IS REQUESTED ON THIS MATTER. FROM INTERNET INFO, OTHERS HAVE BEEN SIMILARLY "STONEWALLED" BY SAAB USA COMPLIANCE TO YOUR ORDER. *TR

FUEL GAUGE IS NORMAL. I FILL THE CAR UP COMPLETELY AND THEN THE FUEL GAUGE LIGHT COMES ON AND THE NEEDLE DROPS TO EMPTY. THIS HAPPENS RANDOMLY EVEN WHEN THE CAR IS FILLED WITH FUEL. *TR

TL*THE CONTACT OWNS A 2006 SAAB 9-3. THE CONTACT STATED THAT EVERY FOUR MONTHS AND APPROXIMATELY 30 MILES, THE COOLANT RESERVOIR CRACKS, WHICH CAUSES LEAKAGE ONTO THE ENGINE. AS A RESULT, A FIRE ERUPTS UNDER THE HOOD. THE FAILURE WAS NOTICED WHILE DRIVING 30 MPH. THE CURRENT MILEAGE WAS 12,500 AND FAILURE MILEAGE WAS 4,000.

THE COOLANT RESERVOIR HAS CRACKED THREE TIMES IN 16 MONTHS ON MY BRAND NEW SAAB 9-3 AERO 2006. IT ONLY HAS APRX. 12K MILES. SAAB REPLACES IT FOR FREE, BUT OFFERS NOT FURTHER EXPLANATION EVEN UPON REQUEST BY OWNER. THEY REFUSE TO ISSUE A RECALL AND THIS IS A WIDESPREAD PROBLEM WITH CAR ACCORDING TO SERVICE DEPT. ON THE FIRST AND MOST RECENT INCIDENT, OF THREE INCIDENTS, THERE WAS COMBUSTION OF THE COOLANT RESERVOIR, AND RESULTING SMOKE. THE VEHICLE IS UP TO DATE ON INSURANCE, SCHEDULED MAINTENANCE AND LEASE PAYMENTS. I HAVE THIS DOCUMENTED ON SAAB SERVICE DEPT. SERVICE RECORDS. I FEAR FOR MY SAFETY, DAILY. *TR

2001 SAAB 9-3 WITH OIL LIGHT ILLUMINATED. CONSUMER STATES THAT THE VEHICLE WOULD NOT RESTART WHEN PULLED TO THE SIDE OF THE ROAD. CONSUMER STATED THAT THERE WERE A LOT OF REPORTS OF OIL SLUDGE ON THIS MAKE AND MODEL. *KB THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER AND WAS INFORMED THE VEHICLE NEEDED A NEW ENGINE, DUE TO SLUDGE BUILD-UP IN THE OIL PAN.

WE BEGAN HAVING PROBLEMS WITH THE ENGINE STALLING AND UPON RECOMMENDATION OF OUR MECHANIC WE LOOKED TO SEE IF THERE WAS A RECALL OR ANY INFORMATION OUT THERE FOR THIS VEHICLE. I CONTACTED SAAB USA AND THERE WAS A VALID OPEN RECALL NOTICE FOR THIS VEHICLE. WE ARRAIGNED TO TAKE THE VEHICLE TO HERITAGE SAAB IN MORROW, GA AND ACCORDING TO THEIR TECH'S THEY COMPLETED THE REPLACEMENT OF THE IDM IN ACCORDANCE TO THE RECALL NOTICE, BUT IN A MATTER OF A COUPLE OF WEEKS THE PROBLEM RETURNED. NOW WE CAN'T EVEN CRANK THE VEHICLE DUE TO IT CUTTING OFF AS SOON AS YOU CRANK IT. IT WILL APPEAR TO BE RUNNING, BUT THE ENGINE HAS STALLED AND IT SOMETIMES WILL NOT RECRANK UNTIL AFTER A FEW MINUTES HAS GONE BY. *TR

TL*THE CONTACT OWNS A 2006 SAAB 9-3. ON THREE OCCASIONS, WHEN APPLYING THE BRAKES, THE PEDAL EXTENDED TO THE FLOOR. THE FAILURE WAS NOTICED WHILE DRIVING 3 MPH. THE VEHICLE DID NOT STOP. SHE PUMPED THE BRAKES AND THE VEHICLE EVENTUALLY STOPPED. ON THE THIRD OCCASION, SHE ENDED UP IN THE MIDDLE OF AN INTERSECTION BEFORE THE VEHICLE STOPPED. THE DEALER CURRENTLY HAS THE VEHICLE. THE CONTACT STATED THAT SHE WAS EXPERIENCING THE SAME FAILURE AS MENTIONED IN NHTSA CAMPAIGN ID NUMBER PE08005 (SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM SERVICE BRAKES, HYDRAULIC: POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS). THE CURRENT MILEAGE WAS 15,300 AND FAILURE MILEAGE WAS 15,000. UPDATE 04-02-08 *BF THE DEALER REPLACED THE MAST CYLINDERE. UPDATED