SAAB Complaints

2001 SAAB 9-5, CONSUMER HAS NOT RECEIVED REIMBURSEMENT FOR THE RECALL WORK DONE ON THE VEHICLE. *KB THE CONSUMER RECEIVED A RECALL LETTER IN THE MAIL ONE MONTH LATER, AFTER THE REPAIRS WERE ALREADY PAID FOR. WHEN THE CONSUMER CALLED TO INQUIRE ABOUT HER REFUND, SHE WAS TOLD BY THE MANUFACTURER, THAT THEY DIDN'T HAVE ALL OF THE PAPERWORK AND ALSO THEY DIDN'T HAVE HER ADDRESS. NINE MONTHS LATER, THE CONSUMER STILL HAS NOT RECEIVED REIMBURSEMENT. THE CATALYTIC CONVERTER WAS REPLACED. *JB

CAR ACCELERATION HESITANT AND NON RESPONSIVE PUTTING VEHICLE IN PRECARIOUS SITUATIONS AT FREEWAY ON RAMPS. IGNITION CASSETTE DIAGNOSED AS FAILED AND NEEDING TO BE REPLACED. 4 CYLINDER MODELS HAVE BEEN RECALLED BUT MY 6 CYLINDER MODEL HAS NOT. SERVICE MANAGER INDICATES REPLACING 50 - 60 OF SUCH CASSETTES BETWEEN BOTH 4 AND 6 CYLINDERS AND CAN'T EXPLAIN WHY MY VEHICLE ISN'T COVERED BY RECALL. *NM

2002 SAAB 93, MANUFACTURER REFUSES TO REIMBURSE CONSUMER. *KB THE IGNITION DISCHARGE MODULE BROKE WHILE DRIVING. THE CONSUMER HAD THE REPAIRS MADE BEFORE THE RECALL WAS RECEIVED. THE CONSUMER WAS ASSURED HE WOULD RECEIVED REIMBURSEMENT WITHIN 60 DAYS (RECALL 05V399000). *JB

DEC. 10, 2005 WHILE DRIVING ON THE PA TURNPIKE OIL LIGHT CAME ON THEN WENT OFF. OIL LIGHT CAME ON AGAIN CAR LOST ALL POWER. SAAB TOWING LEFT US ON BUSY TURNPIKE FOR 2 1/2 HOURS IN FREEZING COLD. TOWED TO PURCHASE DEALER WAS TOLD NEEDS NEW ENGINE IT THROUGH A ROD. AFTER 2 MONTHS OF NO HELP FORM DEALER OR SAAB TOOK TO INDEPENDENT SAAB MECHANIC. WAS TOLD BENT ROD OR CRANK SHAFT FROM SLUDGE BUILD UP NEED SMALL BLOCK ENGINE. 7 MONTHS AND SAAB WANTS TO ONLY GIVE $500 TOWARDS REPAIR DEALER CHARGING $6,000. SAAB IS AWARE OF SLUDGE PROBLEM IN THESE ENGINES (SEE WEB ON CONSUMER REPORTS AND CENTER FOR AUTO SAFETY) YET, WON'T STAND BY THEIR WORD TO EXTEND WARRANTY 8 YEARS UNLIMITED MILES. WE HAVE COMPLAINED TO DEALER SINCE PURCHASE ABOUT ENGINE LIGHT BEING ON AND STALLING. NO ISSUES FOUND BY THEM. IDM WAS REPLACED 2 MONTHS PRIOR TO THIS WITH ENGINE LIGHT REMAINING ON. NO CALL BACK FROM DEALER. HAVE RECEIVED NO HELP FROM SAAB OR DEALER, WITHOUT IT RESULTING IN THEM MAKING MONEY OFF OF US. *JB

DT*: THE CALLER STATED, THE IGNITION SWITCH WOULD NOT START THE VEHICLE. WHEN THE VEHICLE WAS TOWED TO THE DEALERSHIP, THE BATTERY WAS REPLACED. HOWEVER, NOTHING WAS DONE ABOUT THE RUSTED WIRING TO THE IGNITION. THE MANUFACTURER WAS CONTACTED BY A LETTER. THE EMERGENCY BRAKE WAS LOCKED AND WOULD NOT RELEASE, THE HORN DID NOT WORK, THE LOW HEAD BEAM FAILED. THE TIRES WERE DEFECTIVE, THE ALARM WOULD SOUND WITHOUT WARNING. UPDATED 07/25/06. *JB

DT*: THE CONTACT STATED THAT TWO VEHICLES WERE TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS ON THE DI CASSETTE OR THE ID MODULE. THE MECHANIC DETERMINED THAT THE TWO VEHICLES MAY BE UNDER RECALL FOR THE PARTS AFFECTED. HOWEVER AFTER AN INVESTIGATION IT WAS CONFIRMED THAT THERE WAS NO RECALL ON THESE VEHICLES. THE VEHICLES WAS REPAIRED THREE TIMES PRIOR WITH THE SAME PART. THE MANUFACTURER WAS ALERTED. UPDATED 7/19/2006 - *NM

DT*: THE CONTACT STATED THAT TWO VEHICLES WERE TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS ON THE DI CASSETTE OR THE ID MODULE. THE MECHANIC DETERMINED THAT THE TWO VEHICLES MAY BE UNDER RECALL FOR THE PARTS AFFECTED. HOWEVER AFTER AN INVESTIGATION IT WAS CONFIRMED THAT THERE WAS NO RECALL ON THESE VEHICLES. THE VEHICLES WAS REPAIRED THREE TIMES PRIOR WITH THE SAME PART. THE MANUFACTURER WAS ALERTED. UPDATED 7/19/2006 - THE MANUFACTURER REFUSED TO PROVIDE ANY ASSISTANCE. *NM

CONSUMER 2001 SAAB 93 STALLED. *TS PRIOR TO RECEIVING THE RECALL NOTICE, THE CONSUMER HAD ALREADY PAID FOR THE REPAIRS AND HAS SINCE REQUESTED REIMBURSEMENT, HOWEVER THE MANUFACTURER REQUESTED A COPY OF THE CONSUMERS CHECK AS PROOF THAT THE REPAIRS WERE MADE. THE CONSUMER REFUSED TO SEND THEM A COPY OF HIS CHECK. *JB

SUDDEN MULTIPLE DISPLAY OF DASH LIGHTS INDICATING FAILURE OF THE ANTI LOCK BRAKING SYSTEM INCLUDING DISABLEMENT OF THE SPEEDOMETER AND ODOMETER. THIS FAILURE OCCURRED LESS THAN ONE MONTH AFTER WARRANTY PERIOD ON CAR EXPIRED. SAAB DEALER REQUESTED $3000 TO REPLACE THE ABS UNIT AS A START, TO FIND OUT WHY ABS SYSTEM IS DISABLED. DIAGNOSTIC CHECKS (TWO INDEPENDENT SHOPS) INDICATE NO COMMUNICATION WITH ABS SYSTEM COMPUTER SO DIAGNOSTIC OF ACTUAL CAUSE OF FAILURE IMPOSSIBLE. I FOUND OUT INDEPENDENTLY FROM PRIVATE CONSUMER GROUP: WWW.SAABNET.COM , THAT THIS IS COMMON FAILURE WITH SAAB 95S THAT ARE SEVERAL YEARS OLD AND THAT SEVERAL INDEPENDENT COMPANIES CAN REBUILD THE ABS CONTROLLER FOR LESS THAN $300. I REMOVED THE ABS ELECTRONIC CONTROL MODULE AND SENT IT FOR REBUILD. I AM AWAITING RETURN OF PART FOR REINSTALLATION. *NM

DT*: THE CONTACT STATED WHILE DRIVING 50 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED OFF THE ROAD AND TOWED TO AN INDEPENDENT MECHANIC. THE IGNITION MODULE WAS REPLACED. THERE IS A NHTSA RECALL, # 05V399000, REGARDING THE ELECTRICAL SYSTEM; IGNITION MODULE. THE VIN WAS NOT INCLUDED IN THE RECALL.