SAAB Complaints

DRIVER'S SEAT ANCHORING BRACKET WHICH ATTACHES TO SEAT BASE BROKE AWAY FROM THE ATTACHMENT BOLT. ODOMETER BECAME INOPERABLE AND THIS SEEMS TO BE THE CASE ON MOST PRE-1990 MODELS AS STATED BY MECHANIC WHO SPECIALIZES IN SAAB REPAIRS. MECHANIC STATES THAT THIS ISSUE INVOLVES THE GEARING MECHANISM WITHIN THE ODOMETER.

OPTIONAL WAGON SLIDING LOAD FLOOR SAAB P/N 02-69-645 COVERS REAR TETHER ANCHOR POINTS BEHIND SEAT, RENDERING THEM UNUSABLE. ORIGINAL WAGON FLOOR HAD CUTOUTS FOR TETHER ANCHORAGE CLEARANCE.

AFTER A 30 MINUTES OF DRIVING VEHICLE WAS PARKED IN A PARKING LOT. SMOKE WAS NOTICED COMING FROM UNDERNEATH THE HOOD AREA BEFORE A FIRE STARTED. FIRE DEPARTMENT WAS ON SITE TO PUT OUT FIRE. SAAB HAS BEEN CONTACTED.*AK VEHICLE TRAVELING, CHECK THE ENGINE LIGHT APPEARED AND STAYED ON THE CAUSE WAS DETERMINED TO BE A SENSOR. THE VEHICLE SLIPS WHILE IN GEAR AND BEFORE GOING INTO GEAR DUE TO LOSS OF FLUID BY LTHE LEAKING TRANSMISSION. *YH

THE DRIVER'S SIDE SEAT SKIRT HAS BROKEN 3 TIMES. THE SECOND 2 WERE REPLACEMENTS PROVIDED UNDER WARRANTEE. THERE MUST BE A DESIGN FLAW IN THIS COMPONENT

DRIVER'S SIDE CONTROL ARM BROKE WHILE PARKING VEHICLE. REPLACED BOTH DRIVER- & PASSENGER-SIDE CONTROL ARMS AS PRECAUTION. MECHANIC HAS PART & SPECULATES DESIGN DEFECT; HAS ONE FROM ANOTHER SAAB HANGING ON WALL AS SOUVENIR! CONTACT PETER'S ZAAB SERVICE, 415.456.0540.*AK

AS I WAS DRIVING THE CAR, A STRANGE ODOR COULD BE SMELLED IN THE CAR. I OPENED THE DRIVER'S SIDE WINDOW TO DETERMINE IF THE ODOR WAS COMING FROM OUTSIDE OR INSIDE THE CAR. AS I REALIZED THE ODOR WAS COMING FROM INSIDE THE CAR, THE BOTTOM TWO OR THREE INCHES OF THE WINDSHIELD BEGAN TO FOG UP. I IMMEDIATELY TURNED OFF THE MAIN STREET TO PARK THE CAR AND TURN THE ENGINE OFF. JUST AFTER I TURNED THE CORNER, THE PASSENGER SIDE AIR BAG EXPLODED. I IMMEDIATELY STOPPED THE CAR, TURNED OFF THE ENGINE, AND GOT OUT OF THE CAR. WHEN THE AIR BAG EXPLODED IT RIPPED APART THE TOP OF THE PASSENGER SIDE OF THE DASHBOARD, IT SHATTERED THE PASSENGER SIDE OF THE WINDSHIELD, AND IT FILLED THE CAR WITH FUMES (EVENTHOUGH THE DRIVER'S SIDE WINDOW WAS STILL ALL THE WAY DOWN). THE EXPLOSION OCCURED AT APPROXIMATELY 7:30 P.M. ON FRIDAY, SEPTEMBER 8, 2000. THE AIRBAG EXPLODED AFTER THE CAR HAD BEEN DRIVEN APPROXIMATELY 3/4 OF A MILE. BECAUSE IT WAS FRIDAY EVENING, I HAD THE CAR TOWED HOME. CARTER SAAB WAS CONTACTED ON MONDAY AND THE CAR WAS TOWED TO THE DEALERSHIP ON TUESDAY. THE CAR HAS VERY FEW MILES ON IT AND HAS NEVER BEEN IN AN ACCIDENT. THERE HAS NEVER BEEN ANY DAMAGE TO THE CAR. ALL SERVICING TO THIS CAR HAS BEEN PERFORMED BY CARTER SAAB, AN AUTHORIZED DEALERSHIP AND REPAIR SHOP. ALL MANUFACTURER'S SERVICE AND WARRANTY WORK WAS PERFORMED BY CARTER. ALL MANUFACTURER'S RECALL WORK WAS PERFORMED BY CARTER. WHEN I STARTED THE CAR THE SRS WARNING LIGHT APPEARED ON THE DASHBOARD. BEFORE DRIVING THE CAR, I READ THE SECTION CONCERNING THE AIR BAG WARNING LIGHT IN THE OWNER'S MANUAL. THE MANUAL CONTAINS THE INSTRUCTIONS THAT THE DRIVER IS TO TAKE THE CAR TO THE NEAREST DEALER IMMEDIATELY BECAUSE THE AIR BAR MAY NOT ACTIVATE IN CASE OF A COLLISION.

WHEEL RIMS HAVE BENT IN THE INSIDE FOR UNKNOWN REASONS WHICH COULD CAUSE FAILURE OF TIRE. CAUSE IS UNKNOWN. CONSUMER WAS TOLD BY DEAELR THAT IT IS A VERY COMMON PROBLEM.*AK

CONSUMER HAS BEEN WAITING FOR OVER A YEAR FOR RECALL REPAIR 99V109, DEALER IS WAITING ON PARTS. *SLC

AS WE TRAVELLED ALONG A BUSY ROAD, THE TRANSMISION FAILED WITHOUT WARNING ADN WE WERE UNABLE TO ENGAGE ANY GEAR, WHICH PUT US SOME REAL DANGER AS WE ATTEMPTED TO MOVE THE CAR TO THE SIDE OF THE ROAD. WE WE TOLD BY THE DEALER THAT SAAB HAS KNOWN OF A FAILURE IN THE CNETRAL COMPUTER IN THE 9-5 MODEL AND HAS BEEN REPLACING COMPUTERS IN CARS EVEN IF THEY COME IN FOR ROUTINE MAINTENANCE. WE WERE NEVER INFORMED OF ANY PROBLEM WITH THIS CAR AND DROVE IT WITHOUT REALIZING THE DANGER IT PRESENTED. THE CAR WAS TOWED TO THE DEALER AND THE COMPUTER REPLACED, BUT AS OF TODAY NEW ELECTRICAL PROBLEMS HAVE APPEARED AND WE FEAR THE PROBLEM IS NOT SOLVED.*AK

VEHICLE EXPERIENCED CLUTCH PROBLEM AND A TRANSMISSION FAILURE, CONSUMER WANTS REIMBURSEMENT. (ATTORNEY FOR CLIENT) *SLC