SAAB Complaints

TL* THE CONTACT OWNS A 2006 SAAB 9-3. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED AND SHOOK DURING ACCELERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED, BUT NOT REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 11E009000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED, BUT THE AUTOMOTIVE GROUP HAD NOT RETURNED THE CONTACT'S CORRESPONDENCE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SAAB 9-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I HAVE BEEN WAITING A LONG TIME FOR THE AIRBAG TO BE FIXED ON MY CAR. I CHECK EVERY MONTH FOR THE STATUS OF THE RECALL AND EVERY MONTH I SEE NO ACTION. THIS COULD SERIOUSLY INJURE ME OR MY FAMILY. AN UNKNOWN TIME FRAME FOR RESOLUTION ON AN ISSUE KNOWN TO INJURE PEOPLE IS UNACCEPTABLE.

THERE IS A RECALL FOR CERTAIN 2008 97X MODELS, RECALL NUMBER 15V519000. THE HEADLIGHTS COME ON WHEN DRIVING, BUT THEN FLICKER AND GO OUT, CAUSING A HUGE SAFETY ISSUE . THIS IS HAPPENING TO MY CAR, BUT SAAB TELLS ME MY VIN IS NOT INCLUDED. THE RECALL SHOULD BE EXTENDED TO INCLUDE ALL 2008 97X MODEL. AT THIS TIME, SOME OWNERS ARE GETTING IT FIXED FOR FREE AND OTHERS, LIKE ME WILL HAVE TO PAY FOR IT. *TR

TAKATA RECALL-I RECEIVED A RECALL NOTICE IN MARCH 2016. I HAVE CONTACTED THE SAAB SERVICE CENTER ON FOUR DIFFERENT OCCASIONS TO TRY TO DETERMINE WHEN THE AIR BAG WILL BE REPLACED. I HAVE ALWAYS RECEIVED THE SAME RESPONSE: "WE HAVE NO IDEA WHEN WE WILL BE ABLE TO REPLACE YOUR AIR BAG". I HAVE ALSO BEEN TOLD THAT THEY, THE MANUFACTURER, DO NOT BELIEVE THAT THERE IS A SAFETY ISSUE. PEOPLE HAVE BEEN HURT AND KILLED. THERE IS A SAFETY ISSUE. THEY HAVE TOLD ME THAT OLDER VEHICLES LOCATED IN THE HIGHER HUMIDITY ZONES TAKE PRIORITY. I HAVE EXPLAINED THAT MY CAR IS A 2010 AND IS LOCATED IN ZONE B. I UNDERSTAND THAT THIS IS NOT THE HIGHEST HUMIDITY ZONE BUT IT IS THE SECOND MOST AND IT IS MUCH OLDER THAN MOST CARS THAT ARE RECEIVING REPLACEMENT AIR BAGS. I KNOW 4 PEOPLE WHO HAVE ALREADY HAD THE AIR BAGS IN THEIR VEHICLES REPLACED AND THEY ARE IN THE SAME ZONE AND ARE MUCH NEWER THAN MY VEHICLE. EVEN THOUGH THIS VEHICLE IS IN MY NAME, I PURCHASED IT FOR MY 18 YEAR OLD DAUGHTER AND EVERYDAY SHE IS IN THIS CAR, I HAVE MAJOR ANXIETY ISSUES. THE REASON THAT I AM CONTACTING YOU IS TO DETERMINE WHY THE MANUFACTURER HAS NO IDEA WHEN THEY WILL BE ABLE TO REPLACE THIS FAULTY AIR BAG. I FIND THIS RESPONSE UNACCEPTABLE. I ALSO HAVE A HARD TIME ACCEPTING THE FACT THAT NEWER VEHICLES IN THE SAME AREA HAVE ALREADY HAD THEIR AIR BAGS REPLACED AND I AM STILL WAITING. I CONTACTED A ONE OF YOUR REPRESENTATIVES TODAY ABOUT THIS ISSUE AND THEY ADVISED ME TO SUBMIT A COMPLAINT. I WOULD GREATLY APPRECIATE ANY HELP THAT YOU CAN PROVIDE IN ORDER TO CORRECT THIS ISSUE SO THAT I CAN BE ASSURED THAT MY DAUGHTER IS SAFE WHEN SHE IS DRIVING THIS VEHICLE. THANK YOU VERY MUCH [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER BECAUSE MANUFACTURER NO LONGER DOES BUSINESS IN THE USA.

TAKATA RECALL I GOT A NOTICE OVER 6 MONTHS AGO THAT MY CAR IS UNSAFE AND TO NOT USE THE PASS FRONT SEAT. I HAVE A FAMILY OF 4 SO HOW IS THIS POSSIBLE. I WAS TOLD I WOULD GET ANOTHER NOTICE, WHEN MY PART WAS AVAILABLE AND SO FAR NOTHING HAS BEEN DONE. THE AMOUNT OF TIME THIS IS TAKING IS UNACCEPTABLE. MY WIFE, MYSELF AND TWO SMALL CHILDREN ARE AT RISK!

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL THIS RECALL HAS BEEN ONGOING FOR QUITE SOME TIME AND I HAVE YET TO RECEIVE A LETTER TO FIX MY AIRBAG. SHOULD I WAIT UNTIL MY FAMILY AND/OR I AM IN AN ACCIDENT AND DIE BEFORE WE GET THIS FIXED?

TAKATA RECALL. RECEIVED NOTICE IN MARCH 2016 THAT PARTS WERE NOT AVAILABLE TO FIX, AND TO DATE HAVE STILL RECEIVED NO NOTIFICATION OF HOW TO GET THIS CORRECTED. ALSO, RECEIVED NOTICE OF SAFETY BELT RECALL BUT AGAIN NO NOTIFICATION OF WHERE AND WHEN PARTS WOULD BE AVAILABLE.