SAFARI COACH Complaints

DT*: THE CONTACT STATED THE COOLING UNIT IN THE REFRIGERATOR WAS LEAKING COOLANT FLUID OUT OF THE BACK OF THE REFRIGERATOR. THE REFRIGERATOR WAS DISCONNECTED, AND THE VEHICLE WAS TAKEN TO A SERVICE DEALER. THE DEALER DETERMINED THAT THE COOLING UNIT HAD FAILED. THE ENTIRE REFRIGERATOR WAS REPLACED. THERE WAS A NHTSA RECALL #06E076000, WHICH PERTAINS TO RECREATIONAL VEHICLE EQUIPMENT. THE EQUIPMENT WAS NOT INCLUDED IN THE RECALL.*AK UPDATED 12/28/06. *JB

CONSUMER RECEIVED A RECALL ON THEIR 2000 SAFARI SAHARA. MECHANIC INSPECTED THE VEHICLE AND STATED THE REPAIRS WERE ALREADY MADE. *KB ***NAR*** THE CONSUMER STATED THE RECALL WORK WAS NEVER PERFORMED ON THE RV. IT WAS DISCOVERED THAT THE RV DID NOT HAVE ORIGINAL BRAKES ON THE RV WHEN THE RECALL WAS ALLEGEDLY PERFORMED. *JB

MY 2004 SAFARI TREK MOTORHOME BUILT ON A WORKHORSE W20 CHASSIS HAS A PROBLEM IN THAT THE ELECTRONIC INSTRUMENT PANEL SHUTS DOWN WHILE DRIVING. WORKHORSE CLAIMS THAT IT IS NORMAL OPERATION. WHILE DRIVING THE INSTRUMENT PANEL (IP) SHUTS DOWN COMPLETELY AND THEN TURNS BACK ON. IT ACTS EXACTLY LIKE YOU TURNED OFF THE IGNITION KEY AND THEN TURNED IT BACK ON. ALL OF THE ALARM GO OFF AND IT SCARES THE DRIVER TO THE POINT YOU LOSE CONCENTRATION OF THE ROAD. THE IP HAS BEEN REPLACED MORE THAN ONCE AND NOW COMPLAINTS TO WORKHORSE ARE ANSWERED BY SAYING "IT IS NORMAL OPERATION". HOW MANY ACCIDENTS HAVE TO HAPPEN BEFORE ACTION IS TAKEN TO RESOLVE THE PROBLEM. AT A RECENT WORKHORSE PRESENTATION AT A MOTORHOME RALLY EVERY OWNER OF A 2004 AND UP W20 CHASSIS INDICATED THAT THEY HAVE EXPERIENCED THE PROBLEM. I HAVE HAD THE PROBLEM OCCUR AT LEAST 15 TIMES IN THE TWO AND A HALF YEARS I'VE OWNED THE MOTORHOME. *NM

DT*: THE CONTACT STATED WHILE DRIVING 40 MPH ON THE HIGHWAY, THE STABILIZER BAR BOLTS BROKE ALLOWING THE FRONT END OF THE STABILIZER BAR TO DROP TO THE GROUND. THE CONTACT INSPECTED UNDERNEATH THE VEHICLE AND TIED UP THE STABILIZER BAR TO KEEP IT FROM DRAGGING. THE VEHICLE WAS SEEN BY AN INDEPENDENT REPAIR SHOP AND THE MECHANIC REPLACED THE STABILIZER BAR BOLTS. THE CONSUMER BELIEVED A SAFETY CABLE SHOULD BE INSTALLED FROM THE FRAME TO THE END OF THE SWAY BAR TO PREVENT THE ENDS FROM FALLING TO THE PAVEMENT IN CASE OF FAILURE. UPDATED 05/16/06. *JB

2001 SAFARI IVORY DEVELOPED PROBLEMS WITH THE BRAKES.***NO ANSWER REQUIRED***. *MR A BURNING SMELL WAS COMING FROM THE DRIVER'S SIDE WHEEL WHEN BRAKING. THE BRAKING COMPONENTS WERE ALL REPLACED. THE ABS LIGHT HAD COME ON. THE BRAIN BOX WAS REPLACED IN THE FRONT RUN AND THE FRONT LEFT SENSOR DISPLAYED TOO MUCH AIR GAP. THE BURNING BRAKE SMELL RECURRED AND ONCE AGAIN THE CALIPERS, SEAL, PADS, HUB COVER, ETC WERE ALL REPLACED. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE REPAIRS. ALSO WIRES WERE FOUND TOO TIGHT TO THE WHEELS, THE TEPERATURE GAUGE REMAINED AT 280 DEGREES DUE TO A LEAK, AND THE HYDRAULIC RESERVOIR TANK LEAKED AT THE HOSES AND FITTINGS. *SC

DT: THE CONSUMER STATED ON 2004 SAFARI CHEETAH MOTOR HOME MONACO THE GENERATOR ROLLED OUT OF ITS LATCHES. IT ROLLED FORWARD TO THE END OF THE STOP. THE GENERATOR WAS ON RAILS AND LATCHES DOWN. THERE WERE BOLTS ON EACH SIDE THAT WERE SUPPOSE TO HOLD THE GENERATOR IN PLACE. THE BOLTS BROKE AND THE GENERATOR ROLLED. THE CONSUMER TALKED TO THE FACTORY REPAIR CENTER, AND HAD THE PROBLEM FIXED. THE CONSUMER WANTED TO BE SURE THAT THIS WAS REPORTED. *AK

DT: THE CONSUMER STATED HE WAS HAVING PROBLEMS WITH HIS 1997 SAFARI SAHARA MOTOR HOME WINDOWS ON THE DRIVER S SIDE COMPARTMENT, AND THE ENTRANCE DOOR. THERE WAS A PROBLEM WITH WINDOW IN THE BEDROOM. THESE WERE DOUBLE PANELS, AND THE GASKETS SEPARATED. ACCORDING TO AN AUTO REPAIR SHOP, THE GASKETS WERE NOT MADE WITH THE RIGHT MATERIALS. THERE WAS NOTHING WRONG WITH THE WINDOW ITSELF, JUST THE GASKETS. THE OWNER CONTACTED SAFARI AND GE-CE WINDOW COMPANY. THE ONLY FIX FOR THE WINDOWS WAS TO REPLACE THEM, AND THE COST WOULD BE $200.00 PER WINDOW. THE OWNER WAS GOING TO HAVE THE WINDOWS FIXED SOON BECAUSE IT WAS GETTING VERY HARD TO SEE OUT OF THEM. THIS HAS BEEN A PROBLEM FOR ABOUT 3 YEARS. THE PROBLEM WAS NOTICED WHEN THE VEHICLE WAS PARKED. THE OWNER REALIZED THAT THERE WAS A PROBLEM WHEN HE DROVE THE MOTOR HOME RECENTLY AND HAD A HARD TIME SEEING OUT OF THE WINDOWS. THE VEHICLE WAS PARKED, AND THE OWNER WAS USING THE MOTOR HOME AS HIS HOUSE. MANUFACTURER SAID THAT THERE WAS NOTHING THEY COULD DO BUT SELL HIM NEW WINDOWS. THE CONSUMER WANTED TO FILE A COMPLAINT. CONSUMER FELT THERE WAS NOTHING HE DID TO MAKE THE WINDOW FAIL AND SHOULD NOT HAVE TO PAY FOR THE REPAIRS.*AK *JB

THE CONSUMER HAD POWER STEERING AND EXHAUST PROBLEMS ON HIS 2005 SAFARI SIMBA. *JB EXHAUST FUMES GENERATED THROUGH THE COACH AND OFF SET THE ALARM (TWICE), THE POWER STEERING WOULD SCREAM WHEN TURNS WERE MADE, THE LEVELING SYSTEM WAS INOPERATIVE, THE CONSUMER LOCKED HERSELF IN THE VEHICLE DUE TO THE DEAD BOLT ALIGNMENT, THE HEATER BOARD WAS INOPERATIVE, THE THERMOSTAT WAS FOUND BAD, THE DRAWER UNDER THE REAR BENCH KEPT SLIDING OUT AND DAMAGED THE INTERIOR, THE POWER STEERING UNIT WAS LOOSING 1/2 QT. OF OIL EVERY WEEK, THE SHELVES IN THE DOOR FELL OUT EACH TIME THE VEHICLE WAS MOVED, THE CABINET INSERTS WERE LOOSE AND ONE HAD FALLEN OUT, THE SHOWER LINE(S) CRACKED, THE GENERATOR WAS LOOSING OIL, THE HEADLIGHTS WENT OUT, THE FUEL GAUGE WAS INOPERATIVE, THE FOG AND HEADLIGHTS WERE ON AT THE SAME TIME, THE GEAR SHIFT LEVER HAD COME OFF IN THE CONSUMERS HANDS, THE FRONT DASH OUTLETS HAD NO POWER, THE WINDSHIELD WIPER WOULD NOT SHUT OF UNTIL THE FUSE WAS TAKEN OUT, THE PASSENGER SIDE TRIM HAD FALLEN OFF, THE INTERIOR MONITOR SYSTEM WAS NOT WORKING, THERE WAS A CONSTANT STATIC IN THE TELEVISION(S) WITH NO OTHER APPLIANCES BEING USED, THE HANDLE ON THE SHOWER DOOR FELL OFF, AND THE ENGINE OIL PRESSURE GAUGE WAS OFF. *SC THE CONSUMER BROKE 2 RIBS WHEN SHE TRIED TO PULL THE FUSE TO STOP THE WINDSHIELD WIPERS.

HELLO, I OWN A 2005 SAFARI TREK (30PBS) BUILT ON A WORKHORSE W20 CHASSIS. THERE IS A LOT OF OVERHANG ON THE REAR. WHEN I DRIVE IT THERE IS EXCESSSIVE SIDEWAYS SWAY. THIS CAN SOMETIMES CAUSE THE STEERING TO BE VERY SQUIRRLY. I WILL PROBABLY HAVE TO PUT SUSPENSION AIR BAGS ON IT TO HOPEFULLY FIX THE PROBLEM. VERY EXPENSIVE RETROFIT JUST TO GET IT TO DRIVE CORRECTLY. PS: THE 1976 CHEETAH WAS THE ONLY OPTION UNDER VEHICLE MAKE/MODEL??

THIS COMPLAINT IS IN REGARD TO A SAFARI TREK 31 MOTORHOME MANUFACTURED BY MONACO COACH CORP VIN # [XXX]. THE COACH IS ON A WORKHORSE 22 CHASSIS MANUFACTURED BY WORKHORSE CUSTOM CHASSIS LLC. THE PROBLEM IS THE STEERING AND SUSPENSION PROVIDE UNSAFE HANDLING. THE COACH "RABBIT HUNTS", BOUNDS, SWAYS, AND ROCKS FROM SIDE TO SIDE TO THE POINT WHERE IT IS NEARLY UNCONTROLLABLE. TO DATE I HAVE ADDED A TRUE CENTER STEERING CONTROL SYSTEM MADE BY BLUE OX. THIS HELPED THE STEERING PROBLEM, BUT DID NOT CORRECT IT OR THE OTHER UNSAFE HANDLING CHARACTERISTICS. THE DEALER WHO SOLD US THE UNIT INDICATED THAT WORKHORSE HAD A "FIX" THAT INVOLVED REPLACING THE SHOCK ABSORBERS WITH HEAVY DUTY SHOCK ABSORBERS AND ADDING A ANTI-SWAY BAR. THESE I WAS INFORMED MUST BE PAID FOR BY THE OWNER. WORKHORSE AND SAFARI DID NOT AGREE TO FIX THIS KNOWN HANDLING SAFETY PROBLEM EVEN THOUGH THEY ARE AWARE OF IT AND KNOW THE "FIX". *AK UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)