2008 SATURN AURA Complaints

TL* THE CONTACT OWNS A 2008 SATURN AURA. WHILE DRIVING APPROXIMATELY 35 MPH, ALL FOUR DOORS ON THE VEHICLE UNLOCKED WITHOUT WARNING. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT ALL FOUR DOOR ACTUATORS AND THE TWO FRONT DOOR LOCKS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

AFTER STOPPING THE CAR IN THE DRIVEWAY MY WIFE PUT THE CAR IN PARK AND WHEN SHE REMOVED HER FOOT FROM THE BRAKE THE CAR STARTED MOVING BACKWARDS. WHILE TRYING TO GET THE TRANSMISSION IN PARK IT CONTINUED TO ROLL OUT OF THE DRIVEWAY AND INTO THE STREET. WE WERE ABLE TO GET THE CAR PUT BACK INTO A FORWARD GEAR AND DRIVE BACK INTO THE DRIVEWAY WHERE WHEN PUT BACK INTO PARK IT WAS IN REVERSE AGAIN (THE INDICATOR SHOWED PARK BUT THE TRANSMISSION WAS IN REVERSE). AT THAT TIME I SHUT OFF THE CAR AND APPLIED THE PARKING BRAKE. THE CAR WAS TOWED TO THE LOCAL DEALER (FISHER CHEVROLET) WHERE IT WAS DETERMINED THAT THE SHIFT CABLE HAD BROKEN. I THEN CHECKED THE RECALL LIST AND FOUND THAT THE SATURN AURA HAD A RECALL FOR THAT SPECIFIC ISSUE (NHTSA CAMPAIGN NUMBER: 14V224000). WE CONTACTED THE DEALER AND WAS TOLD THAT OUR CAR WAS NOT ON THE RECALL LIST!!? WE THEN CONTACTED GM AND WAS TOLD THAT THE CABLE HAD BEEN INSPECTED PRIOR TO THE RECALL AND WAS DETERMINED TO NOT BE A PROBLEM AND THEREFORE NOT COVERED UNDER THE RECALL. TALKING TO THE SERVICE MANAGER AND ASKING HIM ABOUT THE INSPECTION HE TOLD US THAT THEY HAD NOT INSPECTED THE CABLE AND HE DOESN'T KNOW WHY OUR CAR IS NOT PART OF THE RECALL. IF A VEHICLE MODEL IS RECALLED FOR A SPECIFIC PROBLEM AND A VEHICLE ACTUALLY HAS THAT ISSUE OCCUR WOULDN'T THAT INDICATE THAT VEHICLE SHOULD BE INCLUDED IN THE RECALL? *TR

THE LOCKING MECHANISM FOR THE DOORS WAS LOCKING AND UNLOCKING AS I AM TRAVELING. THIS ALSO HAPPENS WHEN THE CAR IS PARKED. *TR

ON 9/2/2014 I TOOK CAR TO ED BOZARTH CHEVROLET TO HAVE SERVICE ON RECALL 13036. MY CAR WAS RETURNED WITH NO CHANGE IN THE PROBLEM; "SERVICE TRACTION CONTROL, TRACTION CONTROL OFF, SERVICE ECS & ECS OFF" TELL-TALES LIGHTS WERE STILL ILLUMINATING CONSISTENTLY. THE INVOICE INDICATED THEY FIXED THE FOLLOWING UNDER THE RECALL; 1) A06396 ADH PROMOTER, 2) 13596990 (S) CLIP 3) 13596991 (S) RETAINER 4) 15188763 (S) RETAINER 5) 11509086 (S) STRAP AND "108420 CAMPAIGN 13036 PERFORMED BCM & BPPS HARNESS & CONNECTOR REPAIR." THE INVOICE INDICATED I DECLINED SERVICE ON "SES LIGHT AND TRACTION CONTROL DIAGNOSIS ALSO SHOCKS, STRUTS, ENGINE LEAK DIAGNOSIS, BROKEN PANEL REPLACEMENT 1064 C." THE BEST PART WAS THEY TOLD ME I NEEDED TO HAVE MY OIL CHANGED, WHICH I PERSONALLY DID 3 DAYS PRIOR TO BRINGING THE CAR IN! THEY SHATTERED THE FUSE COMPARTMENT COVER LOCATED INSIDE THE VEHICLE, TRIED TO GLUE IT BACK WITH A BLUE COLORED GLUE WHICH DID NOT WORK AND THEN INDICATED ON THE INVOICE I DECLINED HAVING THE BROKEN PANEL REPLACED AT A CHARGE OF $86.00. ALL THEY WANTED TO DO WAS SELL ME SERVICE WHICH WAS NOT NEEDED. I ASKED THE SERVICE ADVISER IF A BLOWN OR MISSING FUSE COULD CAUSE THE TELL-TALES LIGHTS TO ILLUMINATE AND HE SAID NO. WHEN I RETURNED HOME YESTERDAY, I LOOKED AT THE FUSE COMPARTMENT AND FOUND ONE BAD FUSE AND ONE MISSING FUSE. AFTER REPLACING THEM, THE CHECK ENGINE LIGHT WENT OFF FOR THE FIRST TIME IN OVER 3 MONTHS. I DID STILL RECEIVE ONE "TRACTION CONTROL SERVICE AND ONE SERVICE ECS" LIGHT. I AM GOING TO RETURN TO DEALER TODAY TO ATTEMPT TO HAVE THEM REMEDY THE ISSUES. A FOLLOW UP COMPLAINT WILL BE WRITTEN IN AN EFFORT TO ASSIST. THANK YOU. *TR

TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE POWER STEERING FLUID WAS LEAKING ON THE EXHAUST AND ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE SINCE IT COULD CATCH FIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED UNDER NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 48,900. UPDATED 10/14/14

TL* THE CONTACT OWNS A 2008 SATURN AURA. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN). THE CONTACT STATED THAT THE TRANSMISSION CABLE FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

VEHICLE IS 2008 SATURN AURA XR WITH AUTO 6-SPEED TRANS. WHILE DRIVING, THE TRANSMISSION SHIFTED HARSHLY FROM 1 TO 2 THEN TO 3RD GEAR. IT REMAINED IN 3 GEAR AND THE CHECK ENGINE LIGHT CAME ON. TRANS REMAINS STUCK IN 3RD GEAR WHEN MOVING FORWARD. STILL CAN USE REVERSE GEAR. CALLED ONSTAR AND THEY SAID THE VEHICLE SHOWS FAULT CODE P0700. TOOK CAR TO DEALERSHIP. DEALERSHIP VERIFIED FAILURE, SAID MOST LIKELY WAVE PLATE FAILED, AND THIS IS A COMMON FAILURE MODE FOR THIS TRANS. COMPONENT FOR LATER MODEL YEARS HAS BEEN MADE MORE ROBUST. FAILURES ARE COMMON FOR 2007-09 MODEL YEARS. REFERENCE GM TSB 09-07-30 012B. *TR

UPDATE TO COMPLAINT FILED 08/04/2014; NHTSA ID 10618873. DUE TO THE FACT I RECEIVED A NOTICE INDICATING MY VEHICLE WAS INVOLVED IN GM RECALL 13036 AND MY CAR IS EXPERIENCING ALL OF THE PROBLEMS AS OUTLINED IN THE RECALL, I TOOK VEHICLE TO A LOCAL DEALER WHO INFORMED ME MY VEHICLE WAS NOT INCLUDED IN THE RECALL. THE AFFECTED VEHICLES, ACCORDING TO THE LETTER TO YOU FROM MS. NANCY LEWIS OF GENERAL MOTORS DATED MAY 28, 2014, 2008 SATURN VEHICLES MANUFACTURED FROM 04/24/2007 THROUGH 06/27/2008 ARE AFFECTED BY THIS RECALL. MY SATURN WAS MANUFACTURED IN "08/07." DUE TO THE FACT THE VEHICLE IS EXPERIENCING EVERY PROBLEM ASSOCIATED WITH THE RECALL AND IT FALLS WITHIN THE MANUFACTURE DATE, PLEASE OUTLINE, WITH SPECIFIC INFORMATION, WHY IT NOT INCLUDED IN THE RECALL. THANK YOU. *TR

TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED WHILE DRIVING 45 MPH THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC AND THE TECHNICIAN DIAGNOSED THE MOTOR NEEDED TO BE REPLACED. NO REPAIRS WERE MADE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

WHILE DRIVING THE POWER STEERING WENT ON MY CAR. IT BECAME VERY DIFFICULT TO STEER MY VEHICLE AT LOW SPEEDS AS WELL AS CHANGE LANES. NOW THE CASEY CHEVROLET IS SAYING THAT THERE ARE NO RECALLS ON THE ELECTRIC POWER ASSIST SYSTEM (EPS). HOWEVER WHEN DOING MY RESEARCH TO PRICE HOW MUCH IT COST I SEE MULTIPLE RECALLS IN REGARDS TO THE EPS. *TR