2008 SATURN AURA Complaints

TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING AND BRAKES FAILED. THE VEHICLE WOULD ALSO JERK AND FAIL TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL) AND 14V153000 (STEERING) HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE IS INVOLVED IN GM SAFETY RECALL #13036. THE VEHICLE STARTED, INTERMITTENTLY, DISPLAYING TRACTION CONTROL AND ECS TELL-TAIL LIGHTS AND NOT DISPLAYING BRAKE LIGHTS WHEN BRAKES APPLIED. APPROXIMATELY ONE MONTH AGO, THE WARNING LIGHT INDICATORS INCREASED. FOR THE LAST TWO WEEKS, THE LIGHTS FLASH OFF AND ON CONTINUALLY AND CONSISTENTLY EVERY SINGLE DAY. IN ADDITION, THE TRACTION CONTROL OFF AND ECS OFF TELL-TAIL LIGHTS DISPLAY CONSISTENTLY, AS WELL. THE LIGHTS ARE SO CONSISTENT, I CAN ONLY CHECK MY MILEAGE WHEN I TURN OFF THE ENGINE. I AM NEVER SURE IF MY BRAKE LIGHTS ARE ILLUMINATING WHEN I APPLY THE BRAKES. THE SOUND/NOTIFICATION INFORMING DRIVER WHEN ANY WARNING IS DISPLAYED, "DOOR AJAR, SEAT BELTS NOT FASTENED, TRUNK OPEN, ETC.," AND SOUND FROM THE ON STAR AND FRONT STEREO SPEAKERS IS AT A LEVEL SO LOW A PERSON WITH EXCELLENT HEARING CAN BARELY HERE IT. IT IS A BARLEY AUDIBLE "SCRATCHY" NOISE. I AM SELF-EMPLOYED AND USE MY CAR A GREAT DEAL. I AM VERY SCARED TO DRIVE MY CAR AND HAVE LIMITED MY DRIVING ALMOST ENTIRELY WHICH HAS SERIOUSLY AFFECTED MY BUSINESS. I WORKED VERY HARD TO BECOME A SUCCESSFUL SMALL BUSINESS OWNER, WHICH, AS A RESULT OF THIS RECALL, IS QUICKLY DECLINING. I TOOK MY VEHICLE TO ED BOZARTH CHEVROLET AND WAS TOLD IT COULD BE MONTHS AND MONTHS BEFORE THE PARTS BECAME AVAILABLE.TO REPAIR THE VEHICLE. ARE THERE ANY OTHER ALTERNATIVES YOU MAY BE ABLE TO OFFER ME? POSSIBLY A LOANER VEHICLE? I DO APPRECIATE THE FACT GM STEPPED UP AND RE-CALLED THE AFFECTED VEHICLES. THANK YOU FOR YOUR ATTENTION AND ASSISTANCE TO THIS MATTER. *TR

I RECEIVED A NOTICE OF A RECALL FROM GM ON MY VEHICLE AT THE END OF JUNE/BEGINNING OF JULY FOR A POWER STEERING ISSUE. THE NOTICE SAID I WOULD BE FURTHER CONTACTED WHEN PARTS BECAME AVAILABLE. ON 7/19/14, I BEGAN NOTICING INTERMITTENT PROBLEMS WITH MY STEERING: THE WHEEL WOULD CLICK AND TURN SLIGHTLY LEFT TO RIGHT, SOMETIMES WHILE OPERATING THE VEHICLE AND SOMETIMES WHEN THE CAR WAS STOPPED (AT A LIGHT). ON 7/22/14, THE WHEEL TURNED SLIGHTLY AND CLICKED WHILE I WAS DRIVING AND MY POWER STEERING INDICATOR WARNING BEGAN FLASHING. I TOOK THE VEHICLE TO AN AUTHORIZED DEALER WHO HANDLES SATURNS AND THEY HAD THE CAR FOR TWO DAYS. THE INDICATOR LIGHT ONLY CAME ON AND OFF INTERMITTENTLY AT THE TIME AND THEY DID NOT ADDRESS THE STEERING ISSUE RELATED TO THE RECALL BECAUSE THEY SAID GM HAD NOT SENT PARTS YET. THEY WERE EXTREMELY DISMISSIVE OF MY CONCERNS. SINCE THAT TIME, THE POWER STEERING WARNING HAS PROGRESSED TO STAYING ON ALL OF THE TIME WHILE THE CAR IS OPERATING. UPON STARTING, THE WHEEL CLICKS AND TURNS SLIGHTLY, A CHIME SOUNDS, AND THE POWER STEERING INDICATOR WARNING COMES ON AND STAYS ON. I HAVE HAD MY MECHANIC CHECK THE STEERING AS WELL AND HE AGREES THAT THE ISSUE IS RELATED TO THE RECALL. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AS I FEEL A FAILURE IN THE POWER STEERING MAY BE IMMINENT. IF IT FAILS FOR INSTANCE WHILE I AM CHANGING LANES ON THE HIGHWAY AND I AM NOT ABLE TO EASILY STEER THE CAR INTO THE PROPER LANE, I COULD BE INVOLVED IN A CRASH, WHICH COULD RESULT IN ONE OR MORE FATALITIES. THE GM DEALERSHIP REFUSED TO CONTACT GM TO TRY TO GET PARTS QUICKLY. AFTER A HEATED ARGUMENT, THE DEALERSHIP SAID THEY EMAILED GM AND THEY HAVE HAD NO REPLY. *TR

TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC , VEHICLE SPEED CONTROL) AND STATED THAT THE PART NEEDED WAS UNABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AS I WAS DRIVING TO WORK AFTER BEING IN THE CAR FOR NO MORE THAN 15 MINUTES, MY REAR BRAKE LAMP WENT ON WHILE I WAS DRIVING AND WOULD ONLY SHUT OFF IF I TAPPED ON THE BRAKE PEDAL. ALSO MY CRUISE CONTROL WOULD NOT ENGAGE. THIS HAS CONTINUED TO HAPPEN EVER SINCE. I FEEL THIS IS A VERY SERIOUS SAFETY HAZARD ESPECIALLY IN TRAFFIC AND THE DRIVERS BEHIND ME DO NOT KNOW WHEN I AM ACTUALLY COMING TO A STOP! IRONICALLY, WE RECEIVED A RECALL NOTICE LAST WEEK REGARDING THIS PROBLEM. I HAVE CONTACTED BOTH A LOCAL DEALER AND GM DIRECTLY AND NEITHER PARTY CAN TELL ME WHEN THE REPAIRS WILL BE MADE AS THERE ARE NO PARTS AVAILABLE. I AM FEELING EXTREMELY FRUSTRATED AND HELPLESS. THERE IS ALSO A RECALL OUT THERE # 14118 FOR LOSS OF POWER STEERING DATED LAST MONTH AND STILL HAVE HEARD NOTHING FURTHER ON THIS ISSUE. *TR

THE STEERING WHEEL LOCKS UP RANDOMLY. I AM ABLE TO STEER HOWEVER IT IS VERY HARD, I BASICALLY LOOSE MY POWER STEERING. I HAVE BEEN LUCKY BECAUSE EACH OF THE 4 TIMES IT HAS OCCURRED I WAS TRAVELING AT A LOW SPEED AND I WAS ABLE TO CONTROL THE CAR. EACH TIME, I TURN THE CAR OFF AND RESTART IT AND EVERYTHING IS FINE. I HAVE CALLED MY DEALERSHIP SEVERAL TIMES AND THEY STILL DO NOT HAVE THE PARTS IN. *TR

I WAS SITTING AT A RED LIGHT WHEN ALL OF A SUDDEN ALL MY DASHBOARD LIGHTS/RADIO ETC. WENT OUT (I ALWAYS HAVE THEM ON) I ACTUALLY THOUGHT THE CAR DIED. (WHICH IT DID NOT) I PLAYED AROUND WITH THE INSIDE DIMMER SWITCH AND THE LIGHTS CAME BACK ON AND I DROVE OFF. BUT IT GOT ME THINKING ABOUT THE LATEST RECALL THAT I HAVE ON THIS CAR. RECALL NO. 13036. I ACTUALLY SPOKE TO SOMEONE AT YOUR PLACE YESTERDAY (REFERENCE NO. 663360) SINCE I WAS LEARY OF DRIVING A VEHICLE WITH A RECALL AS SUCH. I WAS GIVEN GM PHONE NO. AND UPON SPEAKING WITH THEM THEY STILL DO NOT KNOW WHEN THE PART WILL BECOME AVAILABLE AND TOLD ME THAT THEY WOULD NOT APPROVE ME FOR A LOANER CAR. SO IF ANY OF THIS RECALL SHOULD HAPPEN IT CERTAINLY IMPOSES THE RISK OF A CRASH. I DO MUCH HIGHWAY DRIVING (EVERYDAY FOR WORK) SO IF I DRIVE AND MY BRAKES DO NOT COME ON I CANNOT IMAGINE THE IMPACT AT 65MPH IN A REAR END COLLISION. I AM SO NERVOUS ABOUT DRIVING THIS CAR. HOW CAN I GET THEM TO APPROVE A LOANER UNTIL THE PARTS ARE AVAILABLE AND I CAN ACTUALLY GET A APPOINTMENT WITH DEALERSHIP. THANK YOU FOR ANY INPUT YOU CAN GIVE ME. *TR

TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT AIR BAG LIGHT WOULD NOT ILLUMINATE TO INDICATE THAT THE AIR SYSTEM WAS ACTIVATED WHILE THE PASSENGER WAS SEATED. THE CONTACT MENTIONED THAT THE PASSENGER WEIGHED BETWEEN 115 AND 135 POUNDS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DUPLICATED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKE LIGHTS WOULD TURN OFF AND WHILE THE BRAKES WERE NOT ENGAGED, THE BRAKE LIGHTS WOULD STAY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BRAKE CONTROL MODULE WAS FAULTY. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 33,000.