2007 SATURN AURA Complaints

TL* THE CONTACT OWNS 2007 SATURN AURA. THE CONTACT STATED THAT THE BRAKES LIGHTS WERE ONLY WORKING INTERMITTENTLY. ALSO, THE CONTACT MENTIONED THAT ANTI-THEFT SYSTEM ENGAGED WITHOUT WARNING PREVENTING THE DOORS FROM LOCKING AND THE RADIO FROM TURNING OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, AND SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 62,000.

WE HAVE OWNED A 2007 SATURN AURA, VIN [XXX] SINCE IT WAS NEW. WHEN IT HAD ABOUT 5000 MILES THE SERVICE AIR BAG LIGHT CAME ON AND THE PASSENGER AIR BAG WENT OUT EVEN THOUGH THERE WAS A PASSENGER IN THE SEAT. A FEW MINUTES LATER THE LIGHT WENT OUT. THIS WOULD HAPPEN OFF AND ON BUT THE DEALERSHIP COULD NEVER FIND A CODE. RECENTLY IT BEGAN DOING IT AGAIN QUIET OFTEN AND WAS REALLY INTERMITTENT. I TRIED ONSTAR DIAGNOSTICS BUT EVERY TIME I'D PUSH THE ONSTAR BUTTON THE LIGHT WOULD GO OUT AND THEY COULD NEVER FIND A CODE. I TOOK IT TO OUR CHEVY DEALERSHIP ON FRIDAY AND THEY CALLED ME TODAY SAYING IT'S A BAD PASSENGER DETECTION MODULE. LOOKING AT WWW.ARFC.ORG'X WEB SITE THIS HAS BEEN AN ISSUE WITH A LOT OF THESE VEHICLES. SINCE THERE'S BEEN NO RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

PASSENGER AIR BAG ON/OFF INDICATOR INTERMITTENTLY TURNS TO "OFF" EVEN WITH A PASSENGER WEIGHING IN EXCESS OF 150 POUNDS IN THE SEAT. STOPPING AND RESTARTING THE CAR SOMETIMES CORRECTS THE ISSUE TEMPORARILY. RESEARCH SHOWS THIS IS A COMMONLY REPORTED PROBLEM AND THAT, IN FACT, THE SYSTEM WILL MALFUNCTION IN AN ACCIDENT. DUE TO THE DANGEROUS NATURE OF THIS FAILURE, THERE SHOULD BE A REQUIRED RECALL FROM GM. *TR

WAS DRIVING MY CAR UP A HILL IT WOULD NOT SHIFT GEARS THERE WAS ALSO A BURNING SMELLTHE CAR JUST STOP MOVING IN THE MIDDLE OF TRAFFIC WE WERE GOING ABOUT 45 MILES PER HOUR IT WOULD GO AND JERK TO THE NEXT GEAR AND THEN ALL OF A SUDDEN STOP THERE WERE CARS WHO SWERVED TO MOVE OUT OF THE HIGHWAY AS WELL AS OTHER PEDESTRIANS. *TR

I ARRIVED AT DRIVEWAY TO MY HOME AND PUT THE CAR INTO PARK. I GOT OUT OF THE CAR AND CLOSED DRIVER DOOR TO UNLOCK CHAIN ON GATE IN FRONT OF DRIVEWAY. I PROCEEDED TO MANUALLY OPEN THE 25' METAL GATE. WHEN THE GATE WAS ALMOST COMPLETELY OPEN I TURNED TOWARDS THE CAR AND TO MY SURPRISE THE CAR WAS MOVING FORWARD WITH NO ONE IN IT. THE CAR TRAVELED APPROXIMATELY 15' AND WAS STOPPED BY A 3' DIAMETER METAL CYLINDER. THE CARS FRONT BUMPER WAS DAMAGED. LUCKILY, NO PERSONS WERE INJURED. *TR

BRAKE LIGHTS MALFUNCTION ON THE 2007 SATURN AURA. DEPRESS THE ACCELERATOR AND THE BRAKE LIGHTS ENGAGE - THEN PRESS THE BRAKE AND THE BRAKE LIGHTS TURN OFF . . . REVERSE OF HOW THEY SHOULD WORK. WHEN THE BRAKE LIGHTS ARE ON THEY MAY OR MAY NOT STAY ON - IT IS UNPREDICTABLE. A RECALL IS LISTED ONLINE (GM RECALL NUMBER 13036; NHTSA CAMPAIGN NUMBER 14V252000). CALLING GM (1.800.462.8782) AND SATURN (1.800.553.6000) RESULTED IN NO HELP - THEY ACKNOWLEDGE THE RECALL BUT HAVE NOT ASSOCIATED VINS OR RELEASED IT TO DEALERS. THIS IS A SAFETY ISSUE. THE RECALL NEEDS TO BE RELEASED IMMEDIATELY AND WHEN VEHICLES ARE IDENTIFIED TO HAVE THIS ISSUE THEY SHOULD BE CLEARED TO BE FIXED IMMEDIATELY UNDER THE WARRANTY. *TR

TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG OFF INDICATOR ILLUMINATED EVEN THOUGH THERE WAS A FRONT SEAT PASSENGER PRESENT. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

POWER STEERING FAILED MID-TURN. POWER STEERING LINE CONTACTED HOT EXHAUST, WHICH BURNED A HOLE IN THE HYDRAULIC HOSE. FAILURE WAS IMMEDIATE. CAR WAS NOT CONTROLLABLE. LUCKILY, NO ONE WAS IN THE PATH OF THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT AFTER PARKING, THE VEHICLE ROLLED FORWARD. THE CONTACT MENTIONED THAT SHE WAS UNABLE TO START THE VEHICLE AND IT CONTINUED TO ROLL FORWARD ALTHOUGH THE EMERGENCY BRAKE WAS ENGAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V224000 (TRANSMISSION SHIFT CABLE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000. THE CURRENT MILEAGE WAS 141,365.

WHILE DRIVING I GOT AN ENGINE LIGHT, THEN A SERVICE ESC THEN A SERVICE TRACTION. I CONTACTED ONSTAR FOR A DIAGNOSTIC (AFTER I RETURNED HOME). I THEN HAD IT TOWED TO A GARAGE WHERE THE MECHANIC INFORMED ME THAT AFTER REPLACING A SENSOR THE PROBLEM STILL EXISTED AND WAS DUE TO A STRETCHED TIMING CHAIN. HE THEN SAID HE THOUGHT THERE MIGHT HAVE BEEN A RECALL CONCERNING THIS ISSUE. I HAVE HAD ISSUES PRIOR TO THIS AND GOT NO SATISFACTION FROM THE DEALER SERVICE CENTER IN SANTA ROSA CA. I EVEN FILED A COMPLAINT WITH SATURN. *TR