2007 SATURN AURA Complaints

TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE BRAKE LIGHT REMAINED ILLUMINATED WHEN THE BRAKE PEDAL WAS NOT DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE BODY CONTROL MODULE FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 122,000 AND THE CURRENT MILEAGE WAS 155,000.

I FOUND AN ARTICLE ON-LINE REGARDING THE NTSB INVESTIGATING BRAKE LIGHT PROBLEMS WITH CHEVY MALIBU AND SATURN AURA'S. MY 2007 SATURN AURA HAS THE SAME ISSUE. ON OCCASIONS THE BRAKE LIGHT WILL BE "REVERSED" THE BRAKE LIGHT WILL BE ON WHEN THE BRAKE PEDAL IS NOT PRESSED, THEN THEY WILL GOT OFF ONCE THE BRAKE PEDAL IS PRESSED. THE MOST RECENT OCCURRENCE WAS ON 5/26/14. I AM AWARE OF IT HAPPENING ANOTHER 6-7 TIMES IN THE PAST COUPLE OF YEARS. *TR

VEHICLE HAS BEEN STUTTERING DURING SHIFTING FOR ABOUT A WEEK. AS OF THREE DAYS AGO IT WOULD NOT GO INTO 3RD GEAR OR OVER 40MPH. TODAY IT STALLED IN THE MIDDLE OF THE STREET. I WAS ABLE TO GET TO A SAFE LOCATION, BUT NOW IT WILL NOT REVERSE, GO INTO ANY GEARS OR EVEN GO TO NEUTRAL. *TR

"SERVICE AIRBAGS" LIGHT CAME ON 5/12/14. OWNER'S MANUAL LISTS THIS AS POTENTIAL HAZARD AS AIRBAGS MAY FAIL TO DEPLOY OR DEPLOY WITHOUT WARNING. TOOK VEHICLE TWO BLOCKS FROM MY HOME TO SERVICE STATION STATION ON 5/13/14, BUT STATION SAID THEY DO NOT WORK ON AIRBAGS. TOOK VEHICLE HOME AND PARKED IT. SENT E-MAIL TO SATURN'S CUSTOMER SERVICE CENTER ON 5/14/14, AND EVENTUALLY SPOKE TO A SUPERVISOR ON 5/17/14. HE SAID THAT IN ORDER FOR GM TO DO ANYTHING, I WOULD HAVE TO TAKE THE VEHICLE TO A DEALERSHIP IN FAIRFAX, VA. I EXPLAINED THAT I DO NOT BELIEVE THAT I SHOULD SPEND ANY MORE MONEY ON THE VEHICLE AS I FEEL THAT IT IS DEFECTIVE. THE SUPERVISOR SAID THAT HE WOULD ARRANGE FOR TOWING AND GM WOULD PAY FOR IT. HE ALSO STATED THAT I WOULD BE REIMBURSED FOR REPAIRS OR COMPENSATED FOR THE LOSS OF THE USE OF THE VEHICLE AND THAT HE WOULD WORK WITH ME "EVERY STEP OF THE WAY." ON 5/20/14, I CALLED FOR THE SUPERVISOR AND SOMEONE ELSE RETURNED MY CALL. WHEN I REQUESTED THAT GM PROVIDE ME WITH A WRITTEN DOCUMENT AS TO HOW THEY INTENDED TO RESOLVE THE ISSUE, I WAS TOLD THAT THIS WOULD HAVE TO BE DISCUSSED WITH THE SUPERVISOR AND THEN THEY WOULD GET BACK TO ME. THEY DID NOT CALL ME BACK ALL DAY MONDAY. I CALLED AND LEFT A MESSAGE ON 5/21/14 AND THEY HAVE NOT RESPONDED TO ME IN ANY WAY. THE VEHICLE HAS BEEN PARKED IN MY LOT SINCE 5/13/14 AND I DON'T KNOW WHAT TO DO. I AM AFRAID TO DRIVE THE VEHICLE BECAUSE OF MY OWN HISTORY WITH IT AND THE RECENT SPATE OF RECALLS FOR SIMILAR ISSUES THAT HAVE INVOLVED INJURY AND DEATH. (MY VEHICLE IS NOT CURRENTLY UNDER RECALL BUT DOES HAVE SIMILAR ISSUES TO VEHICLES THAT ARE UNDER RECALL). I DON'T KNOW WHAT TO DO. AFTER PROMISING TO ASSIST ME, GM NOW WILL NOT RETURN MY CALLS.

CHECK ENGINE LIGHT CAME ON. TWO MONTHS BEFORE INCIDENT, CAR WOULD GO INTO MANUAL SHIFT MODE AND THEN SHIFT BACK TO NORMAL MODE. IT WOULD ALSO SLIP GEARS AND AT TIMES THE REVERSE GEAR WOULD NOT WORK. THE CAR IS EQUIPPED WITH THE MANUAL PADDLE SHIFTERS. AT THE TIME OF THE INCIDENT, THE CAR COMPLETELY STALLED WHILE APPROACHING AN INTERSECTION AND THE SHIFTER WOULD NOT RESPOND TO ANY GEAR WHEN MOVED. THE CAR LOST COMPLETE POWER. THE CAR WAS TAKEN TO SEARS AND THE CODES P0716 (TURBINE INPUT SHAFT) AND P0700 (TRANSMISSION CONTROL SYSTEM) APPEARED. SEARS RECOMMENDED TAKING IT TO A DEALERSHIP. THE CAR WAS TAKEN TO FAULKNER CHEVROLET IN LANCASTER, PA. CHEVROLET RAN THROUGH COMPUTER AND FOUND SAME CODES. TECHS DRAINED TRANSMISSION FLUID AND FOUND METAL IN THE FLUID. A NEW TRANSMISSION WAS INSTALLED A COUPLE OF DAYS LATER. I CALLED GM TO REPORT THE PROBLEM AND THEY RESPONDED WITH RE-IMBURSING ME FOR A PORTION OF THE COST OF THE TRANSMISSION ($1,350 OUT OF $4,158.38). THE REP ON THE LINE SAID THAT WAS ALL THAT I WAS GOING TO GET AND THERE WAS NO POINT IN TRYING TO GET RE-IMBURSED FOR MORE. A SEARCH OF THE INTERNET FOUND SIMILAR PROBLEMS AND IT WAS MENTIONED THAT IT COULD BE RELATED TO THE WAVE PLATE. *TR

TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED TO WORK PROPERLY. THE BRAKE LIGHTS ILLUMINATED WHEN THE BRAKE PEDAL WAS NOT ENGAGED AND IT WOULD NOT ILLUMINATE WHEN THE BRAKE PEDAL WAS APPLIED. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY OVER A PERIOD OF THREE YEARS. THE CONTACT ALSO STATED THAT THE CRUISE CONTROL WAS NO LONGER FUNCTIONING. THE VEHICLE WAS TAKEN TO A DEALER WHO REPLACED THE BODY CONTROL MODULE TWICE; HOWEVER, THE FAILURE CONTINUED TO OCCUR. NHTSA RECALL CAMPAIGN NUMBER 14V252000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE VIN WAS INCLUDED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

I'VE BEEN HAVING PROBLEMS SHIFTING FROM PARK TO REVERSE. THE CAR WOULD JOLT WHEN I PUT IT IN REVERSE, I HAD THIS PROBLEM FOR 2 MONTHS BEFORE THE INCIDENT HAPPENED. I WAS DRIVING ON THE FREEWAY MY CAR SLOWED TO ABOUT 15-20 MPH AND WAS NOT ACCELERATING ANYMORE, IT WAS MAKING A LOUD SOUND. I ALMOST CAUSED AN ACCIDENT BECAUSE OF THE SUDDEN SPEED DECREASE. I PULLED OFF THE FREEWAY AND MY CAR WOULDNT GO PAST 20 MPH WITHOUT THIS LOUD SOUND AND WOULD ALSO NOT GO IN REVERSE, SO I PULLED OVER AND HAD IT TOWED TO A LOCAL AUTO SHOP. THE MECHANIC TOLD ME MY TRANSMISSION WENT OUT AND WOULD NEED A NEW TRANSMISSION FOR $3800K. MY CAR IS ONLY 7 YEARS OLD AND HAS 64K MILES. I SHOULD NOT BE HAVING THIS ISSUE. *JS

TL * THE CONTACT OWNS A 2007 SATURN AURA. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES AND ROTORS BEGAN TO OVERHEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DIAGNOSED THE ISSUE AS NORMAL WEAR AND TEAR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE CONTACT WAS RESPONSIBLE FOR THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO REVERSE. ALSO, WHEN THE GEAR WAS IN DRIVE , THE VEHICLE WOULD NOT ACCELERATE OVER 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY HAD NOT YET PROVIDED THE DIAGNOSTIC RESULTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. THE CONSUMER STATED THE TRANSMISSION HAD TO BE REPLACED ON THIS VEHICLE, WHICH ONLY HAD 73,000 MILES. SHE CONTACTED THE MANUFACTURER SEVERAL TIMES REGARDING THE PROBLEM, AND THAT WAS HOW SHE FOUND OUT ABOUT THE EXTENDED WARRANTY. GM ISSUED EXTENDED WARRANTIES, ON 4 CYLINDER MODELS, BUT NOT 6 CYLINDERS MODELS. THE CONSUMER BELIEVED THAT WAS UNFAIR, BECAUSE HER VEHICLE HAD THE SAME PROBLEM. GM, DID OFFER ASSISTANCE OF $800 TO GET THE VEHICLE FIXED, BUT THE CONSUMER FELT SHE SHOULD NOT HAVE TO ABSORB THE BALANCE OF $ 3168.25. UPDATED 06/23/14 UPDATED 08/14/14*LJ UPDATED 8/28/2017*CN

SERVICE ESC WARNING LIGHT. I WAS FLAGGED BY ANOTHER VEHICLE IN THE EVENING THAT MY BRAKE LIGHTS WERE NOT WORKING. WHEN YOU PRESS THE BRAKE PEDAL THE BRAKE LIGHT GOES OFF. WHEN YOU RELEASE THE BRAKE PEDAL THE BRAKE LIGHTS GO ON. I TOOK MY CAR TO JOSEPH CHEVROLET IN CINCINNATI OH. JOSEPH CHEV REPLACED THE BODY CONTROL MODULE ON AUG 22, 2011. IT COST ME $535.72. THEY DID NOT INFORM ME THAT OTHER VEHICLES WERE HAVING THE SAME PROBLEM. IN SEPTEMBER 2013 THE BRAKE LIGHTS AGAIN WERE NOT WORKING PROPERLY. I FILED A COMPLAINT TO GM FILE # 71-1220534971 BECAUSE THIS CAN CAUSE A SERIOUS INJURY. I TOOK MY VEHICLE TO JOSEPH CHEV AGAIN BUT THEY COULD NOT REPLICATE THE PROBLEM AND ACTED LIKE THEY DIDN'T HAVE ANY IDEA WHAT WAS WRONG. AGAIN AFTER MY 3RD VISIT TO JOSEPH CHEVROLET WITH MY CAR AND A NEW FILE # 71-1300874571 JOSEPH CHEV CHARGED ME $269.16 TO REPLACE THE BRAKE SWITCH AND REPAIR WIRING AT BPP SWITCH. I PLEADED WITH JOSEPH CHEV AND GM THAT THE CAR WAS UNSAFE DRIVING WITH BRAKE LIGHTS NOT WORKING PROPERLY AND THEY SHOULD NOT BE CHARGING ME OVER $800.00 FOR A DEFECT THAT IS HAPPENING ON OTHER SATURN AURA VEHICLES. HAVING BRAKE LIGHTS I THOUGHT WAS A BASIC FUNCTION. THEY WOULD NOT HELP ME OUT WITH THE CHARGES. I HAD TO SPEND THE MONEY BECAUSE THE CAR WAS UNSAFE TO DRIVE.