2009 SATURN AURA Complaints

THIS IS A RECURRING INCIDENT THAT BEGAN IN APRIL 2013. IT IS ALWAYS THE SAME: RUNS ROUGH LIKE IT IS GOING TO STALL, ENGINE LIGHT, SERVICE ESC AND TRACTION CONTROL MESSAGES ILLUMINATE. LATEST INCIDENT WAS JUNE 19, 2014. THIS VEHICLE HAS BEEN TO GM DEALER AT LEAST 5 TIMES FOR THIS PROBLEM, AND EXPECTING TO GO BACK TO DEALER THIS WEEK. I DO NOT KNOW WHY AND WOULD LIKE TO KNOW WHY I HAVE NOT RECEIVED A RECALL NOTICE FROM GM ABOUT THIS ONGOING PROBLEM. IS THIS DOUBLE-TALK FROM GM, BECAUSE I FEAR THAT THE SAFETY OF MYSELF AND MY PASSENGERS ARE IN JEOPARDY. I WOULD APPRECIATE AN ANSWER TO THIS SAFETY ISSUE AS SOON AS POSSIBLE. THANK YOU. *TR

THE DRIVER'S SEAT FRAME WELD IS BROKEN ON THE FRONT RIGHT .THE SEAT IS LOOSE AND SLUMPS ON THE RIGHT SIDE. THE VEHICLE IS UNSAFE TO DRIVE. *TR

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE BRAKE LIGHT ILLUMINATED WHEN THE PEDAL WAS NOT APPLIED AND WHEN APPLIED THE LIGHT WOULD NOT ILLUMINATE. THE FAILURE CONTINUED TO OCCUR FOR ONE MONTH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 14V252000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC , VEHICLE SPEED CONTROL), HOWEVER THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE DEFECTS. THE APPROXIMATE FAILURE MILEAGE WAS 54,000 .

POWER STEERING WENT OUT IN THE MIDDLE OF DRIVING. WAS ABLE TO GET CAR OFF THE ROAD, TURN CAR OFF, TURN CAR BACK ON AND POWER STEERING WORKED AGAIN FOR ABOUT 1/2 MILE BEFORE IT WENT OUT AGAIN WHILE DRIVING. I TOOK PICTURES OF THE WARNING LIGHTS THAT CAME ON. GM DEALER STATES EVERYTHING IS WRONG EXCEPT THE RECALLED PART. REFUSING TO REPLACE RECALLED PART. TRYING TO CHARGE 600 DOLLARS FOR REPAIR OF ENTIRE STEERING COLUMN. *TR

2009 SATURN AURA XE, APPROXIMATELY 124,400 MILES. WHEN I STARTED THE CAR, THE DIC POWER STEERING LIGHT WAS ON. I WAS UNABLE TO TURN THE STEERING WHEEL AT ALL. I GOT A RIDE HOME FROM WORK. THE NEXT DAY, A FRIEND CHANGED THE POWER STEERING FUSE. THE INDICATOR LIGHT WENT OUT AND I WAS ABLE TO DRIVE THE CAR HOME. THIS DIDN'T FIX THE PROBLEM, THOUGH. I HAD TO HAVE IT TOWED TO A REPAIR SHOP WHEN IT WENT OUT FOR GOOD. CODE: C0545-STEERING WHEEL TOGGLE SENSOR. THEY BLAMED THE POWER STEERING ISSUE ON HAVING THE BATTERY REPLACED. THEY DID SOME RESETTING OF CODES AND DID A RELEARN. THEY SAID THERE WERE NO RECALLS POSTED. MY SON PICKED UP THE CAR 3 DAYS LATER, WAS ABLE TO DRIVE 5 MILES BEFORE THE STEERING FROZE UP AGAIN. HE WAS STRONG ENOUGH TO BE ABLE TO TURN THE STEERING WHEEL AND GET THE CAR BACK TO THE SHOP. THEY DETERMINED THE PROBLEM WAS WITH THE STEERING COLUMN AND THE ENTIRE THING HAD TO BE REPLACED, STATING THERE WERE NO SERVICEABLE PARTS. AFTER ANOTHER WEEK, I PICKED UP MY CAR. THIS ENTIRE EVENT COST ME $1300+ IN REPAIRS AND RENTAL CAR FEES. IF GM HAD POSTED A RECALL SOONER, THEY WOULD HAVE FIXED IT RIGHT THE FIRST TIME. NOW, SATURN IS SAYING MY CAR ISN'T INCLUDED IN THE LATEST RECALL FOR POWER STEERING ASSIST AND THEY REFUSE TO REIMBURSE ME EVEN THOUGH MY CAR HAD A DEFECTIVE PART AND COULD HAVE CAUSED AN ACCIDENT HAD IT GONE OUT WHILE I WAS DRIVING ON THE INTERSTATE. THEY SAY THE RECALL IS VIN SPECIFIC AND THE PART IN MY CAR WASN'T DEFECTIVE. MAYBE MY CAR DIDN'T HAVE THE PREVIOUSLY IDENTIFIED PART THAT FAILED, BUT MINE STILL FAILED, WHICH MEANS THE PART WAS DEFECTIVE, TOO. GM NEEDS TO ACKNOWLEDGE THIS FAILURE AND THE POTENTIAL TO HARM OR KILL PEOPLE. IF YOU OWN A SATURN AURA AND THE POWER STEERING ASSIST HAS GONE OUT, REPORT IT HERE, WRITE TO GM, POST IT ON SATURN'S AND GM'S FACEBOOK PAGES, WRITE TO YOUR LOCAL NEWSPAPERS. MAKE SOME NOISE & MAKE GM TAKE RESPONSIBILITY. *TR

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED WHILE TRAVELING 20 MPH ON A HIGHWAY THE VEHICLE FAILED TO ACCELERATE BEYOND 20 MPH. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND RESTARTED THE VEHICLE; HOWEVER, IT DID NOT ACCELERATE OVER 20 MPH. THE VEHICLE RESUMED TO ITS NORMAL ACCELERATION AFTER IT WAS RESTARTED A THIRD TIME. THE FAILURE OCCURRED ON THREE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO DIAGNOSTIC TEST PERFORMED. THE FAILURE AND CURRENT MILEAGE WERE 56,000.

THERE ARE 4 RECALLS OUT FOR MY CAR, AND I HAVE NEVER RECEIVED ANY LETTERS TO GET THE WORK DONE. THE SUMMER OF 2013 THE CAR STALLED ON ME AND I HAD TO GET IT TOWED AND PAY TO REPLACE A WIRING HARNESS. I'M NOT SURE IF THIS WAS DUE TO A PART THAT WAS RECALLED OR NOT. IF IT IS, I WOULD LIKE TO KNOW IF I CAN GET REFUNDED FOR IT. ALSO, RIGHT BEFORE WINTER 2013 MY REMOTE STARTER QUIT WORKING; THE ENGINE LIGHT IS ON; I'M GETTING A FALSE WARNING LIGHT FOR THE TIRE PRESSURE; I HAVE HEARD A BING NOISE LIKE THE DOOR WAS OPEN BECAUSE I WAS USING THE TURN SIGNAL WHEN DRIVING; MY LEFT FRONT DOOR SPEAKER COMES ON WHENEVER IT FEELS LIKE IT; THE LIGHTS HAVE BLINK ON AND OFF AND MY CAR ALMOST WOULDN'T START. I THINK ALL OF THIS MIGHT BE AN ELECTRICAL PROBLEM. PLEASE CONTACT ME AND/OR SEND ME A LETTER ABOUT GETTING RECALLED PARTS REPLACED ON MY CAR. THANK YOU. [XXX] [XXX] [XXX] DUBOIS, PA [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

TL* THE CONTACT OWNS A 2000 SATURN AURA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG FAILED TO ACTIVATE WHILE A PASSENGER WAS OCCUPYING THE SEAT. THE DEALER WAS CONTACTED. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 31000.

VEHICLE CONTINUES TO LOSE POWER DRIVING ON HIGHWAY OVER 40 MPH. AAA CONTACTED BECAUSE THE VEHICLE WOULD NOT START. AAA TESTED VEHICLE AND NOTED THAT BATTERY WAS GOOD, ALTERNATOR WAS GOOD. VEHICLE STRUGGLES TO START AT IGNITION. VEHICLE IS PART OF RECALL BUT WHEN I RUN VIN AT GM SITE IT STATES MY VEHICLE DOES NOT HAVE AN ACTIVE RECALL. ESC AND ABS LIGHT ARE ALWAYS TURNING ON AND ENGINE ATTEMPT TO SHUT OFF AT HIGH SPEEDS ON FWY. AGAIN, I CALL THE DEALER AND MY VIN IS NOT PART OF ACTIVE RECALL YET ALL SAFETY AND LIFE THREATENING INDICATIONS ARE THERE. PLEASE ADVISE. *TR

2009 SATURN AURA. CONSUMER WRITES IN REGARDS TO WINDSHIELD WIPER MOTOR ISSUES. *SMD THE CONSUMER STATED WHEN HE ENGAGED THE LEVER CONTROL FOR THE WINDSHIELD WIPERS, AT A SELECTED INTERMITTENT SPEED, THE WIPERS OVERLAPPED ONE ANOTHER AND STOPPED FUNCTIONING. AFTER HAVING THE WIPERS REPLACED, HE CONTINUED TO EXPERIENCE THE PROBLEM.*JB