2009 SATURN AURA Complaints

MY VIN DOES NOT SHOW UP UNDER ANY RECALL EVEN THOUGH MY YEAR AND MODEL SHOWS IT SHOULD COME UP. THERE HAVE BEEN THREE DIFFERENT OCCASIONS WHERE THE STEERING HAS GONE OUT. ON TWO OCCASIONS, EVEN AFTER TURNING THE CAR OFF AND BACK ON IT WOULD STILL BE OUT. IT WAS OUT FOR 3 DAYS ONE TIME. WHEN I HEARD ABOUT THE RECALL, MY HUSBAND AND I WERE EXCITED BECAUSE WE THOUGHT IT WOULD FINALLY BE ABLE TO BE FIXED BUT GM STATES MY CAR ISN'T LISTED. I DON'T UNDERSTAND. WHAT AM I SUPPOSED TO DO? *TR

MY FAMILY HAS EXPERIENCED SUDDEN LOSS OF POWER 4 TIMES IN THE PAST 2 MONTHS ON MY 2009 SATURN AURA DURING DIFFERENT DRIVING CONDITIONS. THE VEHICLE IS IDENTIFIED AS HAVING RECALL AND VEHICLE MATCHES SUDDEN LOSS OF POWER WITHOUT WARNING. TURNING VEHICLE OFF AND RESTARTING DOES RESET STEERING EVENTUALLY, BUT THERE IS NO WARNING WHEN IT WILL OCCUR NEXT. I HAVE CONTACTED GM 4 TIMES AND THEY CONTINUE TO DELAY RESPONSE, INDICATING THAT THEY CANNOT UPLOAD THE VIN INFORMATION TO DETERMINE IF MY VEHICLE IS PART OF RECALL OF MAY 6, 2014? GM REFUSES TO FIX PROBLEM AND CONTINUES TO DELAY ANY ANSWERS FOR OVER 1 MONTH. I HAVE BEEN PROVIDED FALSE INFORMATION 3 TIMES FROM GM EXECUTIVE OFFICE ( CUSTOMER SERVICE) AND MY FAMILY CONTINUES TO BE FORCED TO DRIVE A VEHICLE THAT IS DEFECTIVE AND DANGEROUS. ALL I ASK GM IS TO DO THE RIGHT THING AND FIX MY VEHICLE BEFORE SOMETHING TERRIBLE HAPPENS. I HAVE WRITTEN NOTES OF MY SPECIFIC PROBLEMS AND FAILURE TO ACT BY GM. *TR

ON 4/27/14, VEHICLE LOST POWER STEERING AND POWER BRAKES WHEN DRIVING VEHICLE IN PARKING SPACE AT 10MPH. DRIVER APPLIED TWO FEET TO BRAKES AND VEHICLE WOULD NOT STOP. STEERING TOO DIFFICULT TO TURN. EMERGENCY BRAKE APPLIED AS VEHICLE EXTREMELY DIFFICULT TO STEER OR APPLY BRAKES TO STOP VEHICLE. NARROWLY MISSED BEING HIT BY ANOTHER VEHICLE. *JS

MULTIPLE AND FREQUENT TOTAL LOSS OF POWER STEERING WHILE DRIVING. NO ONE HAS BEEN HURT. SEEN THERE IS A RECALL ON THIS SAME ISSUE, CALLED THE DEALERSHIP AND GAVE THEM THE VIN, THEY RESPONDED WITH THE CAR HAS NO RECALL. I CALLED GM AT (800)-533-6000 AND WAS TOLD THE SAME. I FIND THIS TO BE IRONIC THAT CARS MADE THE SAME YEAR AS MINE HAVE A RECALL FOR THE SAME PROBLEM I'M EXPERIENCING BUT MINE VIN DOES NOT FALL WITHIN THE MAGIC NUMBERS OF THE RECALL. ANY HELP WOULD BE GREATLY APPRECIATED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

ON THE STEERING COLUMN DISPLAY THE FOLLOWING MESSAGE WAS DISPLAYED "POWER STEERING". THIS MESSAGE WAS INTERMITTENT AND WENT OFF BEFORE THE CAR WAS BROUGHT TO THE DEALERSHIP FOR SERVICE. ON ANOTHER OCCASION IN 2014 THE POWER STEERING STOPPED WORKING MAKING IT HARD TO DRIVE THE CAR. ONCE THE CAR WAS RESTARTED THE STEERING WENT BACK TO NORMAL AND THE MESSAGE WENT AWAY. *TR

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING ESC WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 94,000.

WHEN DRIVING MY CAR WILL BRIEFLY LOSE POWER. GAS BECOMES UNRESPONSIVE. ONCE EVERYTHING KICKS BACK ON THE TRANSMISSION WILL NOT SHIFT, AND DASH DISPLAYS SERVICE ESC, TRACTION, POWER STEERING, ABS. AFTER THIS HAPPENS CAR WILL NOT START AFTER IT'S SHUT OFF. SOMETIMES IT JUST FLICKERS, CAUSING BRAKE LIGHTS TO STAY ON, BLINKERS TO CUT IN AND OUT. *JS

MY POWER STEERING WENT OUT AND INDICATED I NO LONGER HAD (ESP). I LOOKED THIS UP TODAY TO FIND THAT THERE IS A RECALL ON THE 2009 SATURN AURA FOR A PART THAT HAS TO DO WITH THIS. ALTHOUGH I AM UNSURE AS TO HOW TO DEAL WITH THIS RECALL ISSUE. *TR

REAR PASSENGER RIGHT SIDE ELECTRONIC DOOR LOCK INTERMITTENTLY DOES NOT LOCK/OPEN. USAGE OF MANUAL LOCK/UNLOCK LATCH ON DOOR IS REQUIRED. *TR

DRIVER SEAT ABRUPTLY FELL DOWN TO THE RIGHT SIDE WHILE DRIVING. INSPECTION OF DRIVER SEAT REVEALED THAT THE RIGHT SIDE OF THE SEAT FRAME BROKE OFF. THIS CAUSED THE SEAT TO IMMEDIATELY INCLINE TO RIGHT SIDE. *TR