2009 SATURN AURA Complaints

ON 12/06/2013 MY PREGNANT DAUGHTER, MY 15 YEAR OLD AND 2 YEAR OLD DAUGHTER WERE DRIVING HOME IN OUR 2009 SATURN AURA. AS SHE BEGAN TO TURN INTO A BUSY HIGHWAY, THE ENGINE BEGAN TO SHAKE AND THE VEHICLE SUDDENLY STOPPED MID TURN IN THE MIDDLE OF A BUSY INTERSECTION/HWY. PASSER DRIVERS PULLED OVER AND HELPED PUSH MY GIRLS TO SAFETY. AAA WAS CONTACTED AND THE VEHICLE WAS TOWED TO MY HOME. I CONTACTED THE DEALER AND I WAS INFORMED THAT MY CAR WAS NO LONGER UNDER WARRANTY AND THAT I WOULD HAVE TO COVER THE COSTS OF SERVICING THE CAR. THE VEHICLE CONTINUES TO LOSE POWER AND TRY TO SHUT OFF AT CERTAIN SPEEDS. ABS AND TRACTION LIGHTS COME OFF AND ON, AND KEYS GET STUCK IN THE IGNITION. UNEXPECTED SHUT OFF OCCURRED AGAIN ON 12/17/2013. *TR

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SECURED IN PARK, IT WOULD ROLL AWAY IN EITHER DIRECTION. THE VEHICLE ALSO HAD TO BE SECURED IN NEUTRAL IN ORDER TO START AND THE EMERGENCY BRAKE HAD TO BE APPLIED IN TO STOP THE VEHICLE FROM MOVING. THE VEHICLE WAS NOT TAKEN TO DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V460000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 82,540.

REAR BRAKE LIGHTS WORK INTERMITTENTLY. MOST OF THE TIME THEY DO NOT WORK BUT THERE ARE RARE OCCASIONS THAT THEY DO WORK. I FOR SURE KNOW THAT THE THIRD BRAKE LIGHT DOESN'T WORK ALMOST ALL THE TIME. *TR

I WAS MAKING A LEFT TURN ONTO A ONE WAY. TRAFFIC WAS CLEAR ENOUGH TO ENTER. MY CAR SPUTTERED AND THE ESC SERVICE LIGHT CAME ON. THEN SERVICE TRACTION LIGHT. THEN CHECK ENGINE LIGHT. I STEPPED OFF THE GAS THEN STEPPED BACK ON IT. THE CAR THEN DIED. I WAS TURNING INTO 40 MILES PER HOUR TRAFFIC. I THOUGHT FAST BECAUSE THERE WERE 3 VEHICLES APPROACHING QUICKLY BEHIND ME. I HIT THE HAZARD LIGHTS. THE CAR THAT WAS APPROACHING SLAMMED ON BRAKES AND BLEW AT ME IN FRUSTRATION. WE SAT IN THE MIDDLE OF THE STREET FOR SEVERAL MINUTES. WHEN I FINALLY GOT THE CAR TO START AGAIN IT JERKED REALLY HARD WHEN PUTTING IT INTO GEAR. I COULD NOT GET THE CAR TO GO PAST 25 MILES PER HOUR IN 40 MPH TRAFFIC. THIS ALL HAPPENED WHILE MY [XXX] YEAR OLD SON WAS IN THE BACK SEAT. I AM AFRAID OF MY CAR! ITS BEEN TO THE DEALERSHIP TWICE. EACH TIME ITS GIVING THEM THE SAME ERROR CODE AND THEY ARE NOT SURE WHATS GOING ON WITH THE VEHICLE. I HAVE CONTACTED GM CUSTOMER SERVICE REGARDING THE ISSUE. I HAVE A CLAIM NUMBER AND WAS TOLD I WOULD BE CONTACTED THE NEXT DAY. ITS NOW TWO DAYS LATER AND NO ONE FROM GM CUSTOMER SERVICE HAS CONTACTED ME. I AM NOW SEVERAL HUNDRED DOLLARS IN THE HOLE BECAUSE OF THIS. WHY IS THERE NO RECALL. I FEAR THAT MY VEHICLE WILL GET US IN A TERRIBLE ACCIDENT CONSIDERING I TAKE THE HIGHWAY TO WORK DAILY. WHAT AM I TO DO? *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

DRIVING AT 60 MPH, THE VEHICLE LOST FORWARD MOMENTUM AND THE TACHOMETER INDICATED 5000+ RPMS. I WAS ABLE TO GET TO THE SHOULDER AND CALL FOR A TOW TRUCK. AFTER EXTENSIVE RESEARCH ON-LINE AND WITH PERSONAL CONTACTS WHICH WORK FOR A GM DEALER, IT IS MOST LIKELY THE 3-5-R WAVE PLATE WHICH HAS RENDERED THE VEHICLE HAZARDOUS TO DRIVE. AFTER TOWING HOME AND LETTING THE VEHICLE SIT IT STARTED FINE BUT IT HAS A NEW WHINING SOUND COMING FROM THE ENGINE. SHIFTING FROM PARK TO REVERSE RESULTS IN MIXED RESULTS. SOME INSTANCES IT WILL ACTUALLY SHIFT INTO REVERSE AND PROPEL THE VEHICLE BACKWARDS. SHIFTING TO DRIVE I HAVE THE SAME MIXED RESULTS, WITH NO FORWARD MOVEMENT NOTED ON MOST OCCASIONS. THE HARROWING EXPERIENCE OF LOSING DRIVE WHILE AT 60 MPH IS ENOUGH OF A SAFETY CONCERN TO WARRANT FURTHER EXPLORATION INTO A RECALL OF THE VEHICLES AFFECTED WITH THE SAME TRANSMISSION (6T70/6T75) WHICH ARE INSTALLED IN VARIOUS MODELS OF GM PRODUCTS SINCE 2007. THE COMMON REPAIR VARIES FROM REPLACEMENT OF THE DEFECTIVE WAVE PLATE TO COMPLETE TRANSMISSION REPLACEMENT. EITHER OPTION IS VERY COSTLY TO THE CONSUMER AND WITH A "KNOWN" DEFECT THAT AFFECTS GM VEHICLES WITH AS LITTLE AS 40,000 MILES ON THEM. *TR

WHEN THE CAR IS BRAKING, THE BRAKE LIGHTS DO NOT COME ON. OTHER TIMES, THE BRAKE LIGHTS ARE CONSISTENTLY ON WITHOUT PRESSING THE BRAKE. I WAS JUST ALERTED TO THIS BY ANOTHER DRIVER AND AM UNSURE HOW LONG THIS ISSUE HAS BEEN PRESENT. I TESTED THIS TWICE AND THE BRAKE LIGHTS ARE NOT PROPERLY WORKING. *TR

THIS HAS BEEN AN ONGOING ISSUE FOR THIS VEHICLE, ORIGINALLY STARTED OVER A YEAR AGO BUT HAPPENED VERY RARELY, NOW IT IS HAPPENING NEARLY EVERY TIME THE VEHICLE IS DRIVEN. OCCASIONALLY THE BRAKE LIGHTS WILL TURN ON AND STAY ON. THIS DISABLES THE CRUISE CONTROL. WHILE THE LIGHTS STAY ON IF THE BRAKE PEDAL IS DEPRESSED THE BRAKE LIGHTS FLASH OFF AND TURN BACK ON, REMAINING ON. THE ELECTRONIC STABILITY CONTROL LIGHT FLASHES OR REMAINS ILLUMINATED WHILE THE PROBLEM PERSISTS. RANDOMLY THE ISSUE WILL RESOLVE ITSELF WHILE DRIVING. TURNING OFF THE VEHICLE AND TURNING BACK ON DOES NOT ALWAYS FIX THE BRAKE LIGHT ISSUE. *TR

MY BRAKES LIGHTS ARE ILLUMINATED, WHILE I'M DRIVING AND NOT PRESSING THE BRAKE PEDAL. THE BRAKE LIGHTS GO OFF WHEN I PRESS THE BRAKE PEDAL. THE "SERVICE ESC / SERVICE TRACTION" IS MORE-OFTEN-THAN-NOT ILLUMINATED ON THE INSTRUMENT PANEL. WHEN "SERVICE ESC / SERVICE TRACTION" IS LIT, THE CRUISE CONTROL WILL NOT WORK. *TR

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE RESTARTED INDEPENDENTLY AND SIMULTANEOUSLY WITH THE INTERMITTENT RELEASE OF ALL FOUR AUTOMATED DOOR LOCKS. THE CONTACT CONTINUED TO DRIVE WITH CAUTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WAS NOT A RECALL RELATED TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE BRAKE LIGHTS FAILED TO OPERATE NORMALLY AS THE ESC TRACTION WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT AN UNKNOWN PART HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 39,000.