2009 SATURN AURA Complaints

BRAKE LIGHTS WORK OPPOSITE OF EXPECTED. THAT IS: THEY ARE ON WHEN ACCELERATING AND GO OFF WHEN BRAKING!! THIS IS VERY DANGEROUS. I HAVE HAD IT TO GM DEALERSHIP 3 TIMES AND THEY SAY IT DROVE FINE, AND CHARGED ME A DIAGNOSTIC FEE. GRANTED TRACTION CONTROL LIGHT ONLY GOES ON SPORADICALLY TO CAUSE THIS MESS WHICH ALSO CAUSES CRUISE CONTROL TO NOT WORK. JUST BECAUSE SATURN IS NO LONGER A CAR MAKER, THERE SEEMS TO BE A COVER-UP BY GM TO IGNORE THIS PROBLEM. YET THE EMPLOYEES GET $6,000. BONUS CHECKS. TO ONLY HAVE 212 OF THESE COMPLAINTS IS THE TIP OF THE ICEBERG. THE WEB BLOGS ARE LOADED WITH THESE COMPLAINTS AND NO QUICK FIX OF CONDUCTOR JELL TO HELP CORROSION WILL FIX THE CHIP THAT HAS GONE DANGEROUSLY WRONG. THIS IS AN ACCIDENT WAITING TO HAPPEN IN DETROIT RUSH HOUR COMMUTES EACH DAY WHEN BRAKE LIGHTS ARE REVERSED! PLEASE HELP ME. I THINK IT IS UNETHICAL TO SELL THE "AS IS" TO SOMEONE UNINFORMED, SO YET I KEEP DRIVING IT EACH DAY. NOTE THAT VERY OFTEN I GET YELLED AT IN CAR WASHES TO GET OFF MY BRAKE DUE TO THIS REVERSAL ERROR IN BRAKE LIGHTING. THEY WILL VERIFY MY PROBLEM EVEN THOUGH GM WILL NOT. *TR

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CRUISE CONTROL DISENGAGED INDEPENDENTLY AND THE BRAKE LIGHT CAME ON. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 49,628.

STOPPED AT A DRIVE-THRU WINDOW. WAS IN GEAR AND UNDER BRAKING. TWO LIGHTS CAME ON AT DASH: SERVICE ESC AND SERVICE TRACTION. LIGHTS RESET WHEN VEHICLE IS SHUT OFF AND RESTARTED. LIGHTS HAPPEN AT RANDOM TIMES DURING OPERATION. WHEN SERVICE LIGHTS OCCUR, BRAKE LIGHTS REACT OPPOSITE OF NORMAL OPERATION. *TR

TL* THE CONTACT OWNS A 2009 SATURN AURA. WHENEVER THE CONTACT STARTED THE VEHICLE, THE STEERING WHEEL WOULD BEGIN TO VIBRATE FOLLOWED BY THE POWER STEERING WARNING LIGHT ILLUMINATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 80,000.

I WAS DRIVING THIS MORNING WITH NO PROBLEMS THEN SUDDENLY I WAS DRIVING UP A SLIGHT HILL AND I COULD TELL MY GEARS WERE CHANGING AT A ABNORMAL RATE THEN WHEN I CAME TO A COMPLETE STOP AT THE STOP LIGHT IT SEEM FINE THEN WHEN I STARTED GOING AGAIN IT TOOK ABOUT 5 SECS FOR THE CAR TO MOVE THEN IT HAD A BUMP FEELING WHEN CHANGING FROM 1ST GEAR TO SECOND GEAR THEN I CAME TO A COMPLETE STOP IN A PARKING LOT I TURNED OFF MY CAR THEN TURNED ON MY CAR AND THEN MY GEAR SHIFT WAS ABLE TO MOVE BUT MY CAR WAS STILL IN PARK WHEN I HAD IT IN REVERSE AND NEUTRAL. *TR

TL*THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THE VEHICLE STOPPED WHEN HE SHIFTED IT INTO PARK. UPON RELEASING HIS FOOT FROM THE BRAKE PEDAL, THE VEHICLE CONTINUED TO ROLL FORWARD. IN ORDER TO STOP THE VEHICLE, THE CONTACT APPLIED THE EMERGENCY BRAKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SHIFTER CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED SINCE THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V073000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE FAILURE AND CURRENT MILEAGES WERE 42,800.

WHEN ACCELERATING, THE 6 SPEED AUTOMATIC TRANSMISSION DOES NOT ENGAGE AND HAVE ALMOST BEEN HIT TWICE FROM BEHIND WHEN MERGING ONTO HIGHWAY. *TR

(1.) I PURCHASED 2009 SATURN AURA XR ON 5/22/10 WITH 17,458 MILES AT CHEVROLET DEALERSHIP. (2.) ON 1/20/11 TOOK VEHICLE TO DEALERSHIP FOR AN ISSUE OF INTERMITTENT WIPER FAILURE DURING OPERATION; THE MILEAGE ON VEHICLE WAS DOCUMENTED AT 46,563 MILES. (3.) DEALERSHIP PERFORMED DIAGNOSTIC AND FOUND A BODY CONTROL MODULE (BCM) INTERNAL FAILURE. DEALERSHIP QUOTED REPAIR COSTS OF $514.10 FOR PARTS AND LABOR. DEALERSHIP INFORMED ME THAT WAS NOT COVERED UNDER THE 100K MILE POWERTRAIN WARRANTY. DEALERSHIP DID STATE THAT THE 36K MILE OR 36 MONTH BUMPER TO BUMPER WARRANTY WOULD HAVE COVERED THE REPAIR BUT THAT THE VEHICLE'S 36K MILE OR 36 MONTH WARRANTY HAS EXPIRED DUE TO THE MILEAGE ON THE VEHICLE. I ELECTED NOT TO HAVE THE VEHICLE REPAIRED DUE TO THE NATURE OF THE REPAIR AT ITS CURRENT MILEAGE. I DID PAY FOR THE DIAGNOSTIC FEE OF $117.82 ON 1/20/11. (4.) I THEN CONTACTED GM CUSTOMER SERVICE REGARDING THIS ISSUE. IT IS TO MY BELIEF THAT THIS IS A MANUFACTURER?S DEFECT BUT THE MANUFACTURER DOES NOT WANT TO COVER THE COST OF THE DEFECT; IN ADDITION TO, THE SAFETY HAZARDS IT IMPOSES WHILE DRIVING. GM CUSTOMER SERVICE OFFERED ME A 10% DISCOUNT TOWARD THE TOTAL COST OF THE REPAIR OF $514.10 BUT NO OTHER INCENTIVES WERE OFFERED BY GM CUSTOMER SERVICE. (5.) I WOULD LIKE AN INVESTIGATION INTO MATTER. INTERMITTENT WIPER FAILURE IS A SAFETY HAZARD THAT COULD CAUSE SEVERE INJURY OR EVEN DEATH WHILE DRIVING DURING INCLEMENT WEATHER. I'M CONFIDENT THAT THIS PARTICULAR BCM IS USED ON OTHER GM MODELS AND THAT IS A GREAT HAZARD TO THE CONSUMERS. I BELIEVE THAT GM SHOULD EITHER DO A RECALL OR REPAIR ON ALL VEHICLES THAT USE THE SAME BCM AS THE ONE IN MY 2009 SATURN AURA OR AT THE LEAST ANY OTHER VEHICLE WITH BCM FAILURE CAUSING INTERMITTENT WIPER FAILURE DURING USE SHOULD BE REPAIRED AT THE COST OF THE MANUFACTURER. *TR

WHILE DRIVING IN RUSH HOUR TRAFFIC IN THE POURING RAIN ON THE MORNING OF NOVEMBER 16, 2010, THE DRIVERS SIDE WINDOW WIPER SUDDENLY, WITHOUT WARNING, QUIT WORKING. AS A RESULT, I LOST TOTAL VISIBILITY RESULTING IN AN EXTREMELY DANGEROUS SITUATION TO MYSELF AND THE DRIVERS IN FRONT OF ME. FORTUNATELY I WAS ABLE TO KEEP MY WITS ABOUT ME, TURNED ON MY HAZARD LIGHTS AND SLOWLY MADE MY WAY TO THE SHOULDER EMERGENCY LANE WITHOUT INCIDENT. IT APPEARS THAT THERE IS A PROBLEM WITH THE WIPER ARM WHERE IT BOLTS TO THE WIPER MOTOR SHAFT. THE GROVES IN THE WIPER ARM HOLE WHERE THE SHAFT FROM THE WIPER MOTOR MOUNTS WERE COMPLETELY STRIPPED OUT. BUICK ENCLAVE, GMC ACADIA AND SATURN OUTLOOK HAVE ALL HAD THE SAME PROBLEM AND A RECALL WAS ISSUED - IN THE SALT BELT STATES.

TL* THE CONTACT OWNS A 2009 SATURN AURA XR. WHEN DRIVING AT APPROXIMATE SPEEDS OF AT LEAST 50 MPH, THE VEHICLE WOULD PULL EITHER LEFT OR RIGHT WITHOUT WARRANT. WHEN DEPRESSING THE ACCELERATOR PEDAL AND TRAVELING OVER A BUMP IN THE ROAD OR UNEVEN ROAD CONDITIONS, THE VEHICLE WOULD PULL TO EITHER SIDE OR VEER OFF. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 11,000.