2004 SATURN ION Complaints
View complaints related to 2004 SATURN ION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2004 SATURN ION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2004 SATURN ION- FAIRMONT, WV
TALKED TO SERVICE DEPT OF ANTHONY CHEVROLET ON 12/12/2014 ABOUT THE RECALL ON MY SATURN WAS TOLD IT WOULD BE ABOUT 7-10 DAYS TO GET THE PART AND THEY WOULD CALL TO MAKE APT TO REPAIR THE STEERING. CALLED BACK AFTER ABOUT 1 MONTH AND NOT HEARING BACK WAS TOLD THERE WAS A SUPPLY PROBLEM. I STOPPED BY THE SERVICE DEPT TODAY 2/16/2015 AND WAS TOLD GM WOULD NOT SEND THEM THE PART FOR SOME REASON AND I WOULD NEED TO GO TO A DEALER IN A DIFFERENT TOWN FOR THIS RECALL. PER THE LETTER I RECEIVED I COULD TAKE MY ION T O ANY GM DEALER TO HAVE THE RECALL WORK PERFORMED. I DO NOT HAVE THE TIME TO TAKE THE CAR OUT OF TOWN TO HAVE THE RECALL WORK PERFORMED. PLEASE ADVISE WHAT I'M TO DO. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- FAIRFIELD, OH
GAS LEAKING NEAR THE DOOR BEHIND THE DRIVER. STRONG SMELL OF INSIDE CAR AS WELL STILL WAITING TO HEAR FROM DEALER. THIS MODEL MAY NOT BE PART OF THE RECALL FROM GM IT DOES SEEN TO BE A COMMON ISSUE THIS IS A REAL FIRE DANGER.. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- BURNT HILLS, NY
THE IGNITION SWITCH REPLACED UNDER RECALL #14063 ON JULY 15, 2014 FAILED ON JAN 31, 2015 BY JAMMING IN THE OFF POSITION. CAR WAS TOWED TO A GM AUTHORIZED SATURN SERVICE CENTER WHERE THE IGNITION LOCK AND CYLINDER WERE REPLACED ON FEB 2, 2015. DEALER STATED THAT THE RECALL IGNITION SWITCH INSTALLED IN JULY DID NOT HAVE A WARRANTY AND CHARGED $275.83 FOR THE SERVICE. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- HOUSTON, TX
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM), AND 14153000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SATURN ION- LOS ANGELOS, CA
TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE POWER STEERING FAILED AND THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT OTHER UNKNOWN REPAIRS WERE PERFORMED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. ... UPDATED 03/19/15*BF UPDATED 9/20/2017*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2004 SATURN ION- WENTZVILLE, MO
2004 SATURN ION 2 THE IGNITION SWITCH TURNED OFF NUMEROUS TIMES ON ME, AND THE POWER STEERING WENT OUT PROBABLY 10 TIMES A WEEK. *MW THE CONSUMER STATED HE WAS ABLE TO REMOVE THE KEY FROM IGNITION, AT ANY TIME IN ANY GEAR. THE CONSUMER WAS INVOLVED IN TWO ACCIDENTS DUE TO THE VEHICLE SHUTTING OFF, DURING A TURN. THE SECOND ACCIDENT OCCURRED IN FEBRUARY 2014. WHILE ATTEMPTING TO MAKE A TURN, HE SOON DISCOVERED THE VEHICLE HAD NO POWER STEERING AND WAS UNABLE TO STEER THE VEHICLE. CONSEQUENTLY, HE RAN OFF THE ROAD AND STRUCK THE RIGHT EDGE OF A DRIVEWAY. THE IGNITION LOCK CYLINDER WAS REPLACED ON SEPTEMBER 12, 2014. *JB
Source: CONSUMER LETTER -
2004 SATURN ION- FREEDOM, NY
AT APPROXIMATELY 3:50 P.M. FRIDAY JANUARY 23 2015 I WAS SLOWING DOWN FROM 35 MPH TO TURN INTO A PARKING LOT. BEFORE I TURNED THE PASSENGER SIDE OF THE CAR DROPPED AND AT FIRST I THOUGHT I BLEW A TIRE. AFTER LIMPING THE CAR INTO THE PARKING LOT I GOT OUT AND THE TIRE WAS STILL FULLY INFLATED. I NOTICED THE LOWER CONTROL ARM WAS BROKEN INTO TWO PIECES. THE CAR WAS TOWED HOME AND THE TOW TRUCK DRIVER EVEN MENTIONED HE HAD NEVER SEEN THAT HAPPEN ON SUCH A NEW VEHICLE. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- ROCKAWAY, NJ
WHILE UNDER THE REAR OF THE CAR TO FIX THE EXHAUST SYSTEM, IT BECAME APPARENT THAT THE FUEL LINES IN THE LOCATION UNDER THE TRUNK AND BEHIND A FLEXIBLE SHIELD ARE EXTREMELY AND SEVERELY RUSTED AND CORRODED. THEY ARE CORRODED TO THE POINT WHERE THEY COULD POTENTIALLY LEAK AT ANY MOMENT. THE FUEL LINES ARE PRESSURIZED DURING AND AFTER OPERATION OF THE VEHICLE AND ALSO RUN VERY CLOSE TO A HOT EXHAUST PIPE. NOT ONLY IS THIS A RELIABILITY ISSUE, BUT MORE SO, IT IS AN INCREDIBLE SAFETY HAZARD AND NEEDS TO BE ADDRESSED. AFTER DOING SOME INTERNET SEARCHING I FOUND NUMEROUS COMPLAINTS OF OTHER ION OWNERS WITH THE EXACT SAME CONDITION - MANY WHO HAVE HAD LEAKS AND EITHER REQUIRED TOWING, OR EXPERIENCED A FUEL SPILL. DEALER WANTS $800 TO FIX. THIS IS NOT A NORMAL WEAR ITEM. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- FONTANA, CA
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SATURN ION- LIMA, OH
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE STOPPED AT A TRAFFIC LIGHT, THE ENGINE REVVED WITHOUT WARNING AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN CLEANED THROTTLE BODY AND REPLACED THE SENSOR, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE