2004 SATURN ION Complaints

I OWN TWO SATURN IONS. ONE IN WHICH I WAS HAVING ISSUES WITH THE IGNITION SWITCH BEFORE THE RECALL AND I ALREADY HAD THE IGNITION SWITCH REPLACED. THE OTHER CAR DID NOT HAVE ANY IGNITION SWITCH ISSUES BUT I THOUGHT I WOULD DO THE RIGHT THING AND HAVE IT DONE. WHAT A MISTAKE....... SEVERAL YEARS AGO I HAD AN AFTER MARKET REMOTE START PUT IN MY CAR. AFTER THE NEW IGNITION SWITCH WAS INSTALLED THE REMOTE START DID NOT WORK. I WAS TOLD THAT THE DEALERSHIP THAT DID THE RECALL WAS NOT ALLOWED TO TOUCH THE REMOTE START SYSTEM. I TOOK THE CAR BACK TO WHERE I HAD THE REMOTE START INSTALLED AND HAD INCURRED AN $80.00 CHARGE TO RELEARN THE NEW IGNITION SWITCH. AM I EVER GOING TO SEE THAT $80.00 BACK? I CALLED ONE OF YOUR COMPLAINT PHONE LINES AND WAS THAT THEY WERE EXPERIENCING A HIGH NUMBER OF CALLS AND THAT SOMEONE WOULD GET BACK TO ME WITHIN 48 HOURS. THAT NEVER HAPPENED. *TR

MY SATURN 2004 ION HAS IGNITION PROBLEMS AND IT STARTED IN 2010 AFTER I GOT THE CAR AND MY KEYS WOULD GET STUCK AND THE POWER WOULD GO OUT IN MY SATURN. I TOOK IT BACK TO THE DEALERSHIP BUT THEY GAVE ME THE RUN AROUND. I TOOK IT TO THE SHOP OVER FIVE TIMES AND IT STILL DID THE SAME THING SO IN NOV.2013 THE SATURN STOP STARTING AND NO POWER AT ALL. SOMEONE KNOW ABOUT THIS PROBLEM AND SOLD THESE CARS AND PUTTING PEOPLE IN DANGER. WE NEED JUSTICE FOR ALL OF THE PEOPLE WHO PAID THE PRICE FOR THIS MESS. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE GEAR LEVER WAS SHIFTED INTO REVERSE, BUT THE TRANSMISSION FAILED TO RESPOND. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE TRANSMISSION WAS REPLACED ON THREE DIFFERENT OCCASIONS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

I BACKED IN, MY 2004 SATURN ION, IN MY DRIVEWAY, PUT THE GEAR SHIFT IN PARK AND TURNED OFF THE IGNITION SWITCH. THE DOORS DID NOT UNLOCK AUTOMATICALLY AS USUAL, THE KEY WOULD NOT GO PAST ACC POSITION. I RESTARTED THE CAR AND TRIED AGAIN TO NO AVAIL. AFTER MANY TRIES IT SOME HOW VENT TO OFF. COUPLE DAYS LATER I TOOK THE CAR TO SATURN - CHEVROLET DEALER TO GET IT FIXED. THE DEALER CAME BACK WITH AN ESTIMATE OF $615.00 LISTING AS FOLLOWS: CHECK OUT - CODE FEE, IGNITION CYLINDER 15785084, NPC, KEY 22679805, , ADJUST SHIFT CABLE, REPROGRAM, LABOR 3 HR. I DID NOT GET IT FIXED SO THEY CHARGED ME $129.57 FOR THEIR ESTIMATE. WHEN THE RECALL CAME THROUGH I FIGURED THAT MY PROBLEM WAS PART OF THE SWITCH.WRONG. TODAY THE DEALER COMPLETED THE RECALL AND THE PROBLEM DID NOT GO AWAY. THIS TIME IT IS BLAMED ON GEAR SHIFTER AND WOULD COST ME $462.76, NO LISTING OF PARTS OR LABOR BUT JUST SCRIBBLED ON BACK OF MY RECALL BILL OF $0.00. ALSO INFORMED ME THAT THOSE PARTS WERE ON BACK ORDER AND NOT AVAILABLE AT THIS TIME. I HAVE FOUND A WAY TO GET THE KEY OUT MANUALLY WITH MY LEFT LAND THUMB THROUGH AN OPENING UNDER THE STEERING COLUMN. *TR

TL* THE CONTACT THE OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHUT OFF AND THE KEY BECAME LODGED IN THE IGNITION. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE VEHICLE SHUT OFF AND THE KEY RELEASED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V047000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

I HAVE HAD THE IGNITION CHANGED DUE TO A RECALL. PRIOR TO THAT THE IGNITION KEY WOULD STICK AND WOULD NOT COME OUT. I HAD TO MOVE IT BACK AND FORTH AND AFTER SEVERAL TRIES IT WOULD COME OUT. I THOUGHT THAT THE RECALL WOULD CORRECT BUT IT DID NOT. I STILL HAVE THE SAME INTERMITTENT PROBLEM. ARE THERE MORE COMPLAINTS REGARDING THIS PROBLEM? THANK YOU VERY MUCH FOR ANY ADVICE YOU CAN GIVE ME REGARDING THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE ATTEMPTING TO PARK, THE POWER STEERING FAILED WITHOUT WARNING AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. AFTER THE ENGINE COOLED DOWN, THE POWER STEERING OPERATED NORMALLY. THE VEHICLE REGAINED POWER STEERING WHEN THE ENGINE WAS TURNED OFF AND RESTARTED. THE FAILURE OCCURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING); HOWEVER, THE FAILURE PERSISTED AFTER THE REMEDY WAS PERFORMED. THE REPAIR DID NOT REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 127,371.

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT SMELLED A STRONG FUEL ODOR NEAR THE VEHICLE. THE DEALER STATED THAT THE SEALS AROUND THE FUEL PUMP AND THE FUEL PUMP ITSELF NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 04V003000 (FUEL SYSTEM, GASOLINE), 04V281000 (FUEL SYSTEM), AND 09V419000 (FUEL SYSTEM, GASOLINE). THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 64,654.

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION SWITCH AND PREVENTED THE VEHICLE FROM TURNING OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE INTERLOCK PARKING MECHANISM FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,648.

THIS IS TO EXPRESS MY FRUSTRATION WITH DEALING WITH CLASSIC CHEVROLET IN HOUSTON TX AS THEY HAVE NO INTEREST IN ASSISTING ME WITH THIS RECALL. I HAVE CALLED THEM 5 TIMES AND GET ON A ROTATING HOLD PATTERN. THE ONE TIME A SERVICE ADVISER DID PICK UP, HE HUNG UP ON ME WHEN I TOLD HIM IT WAS IN REGARD TO THE IGNITION SWITCH RECALL. SEEMS THAT I CAN NOT EVEN ORDER THE NEW SWITCH FROM THEM. I ALSO TRIED TO WORK WITH THEM THROUGH THE ONLINE SERVICE SCHEDULER AND HAVE NOT RECEIVED ANY RETURN CONTACT IN THE LAST 3 DAYS. I ALSO CALLED THE GM HOTLINE AND RECEIVED ABSOLUTELY NO HELP. THE CALL WAS ALSO TERMINATED BEFORE I COULD SPEAK TO ANYONE. THE RECORDING ADVISED TO START WITH THE NEAREST DEALER. THAT HAS OBVIOUSLY NOT WORKED. EXTREMELY FRUSTRATING IN LIEU OF WHAT AMERICAN TAXPAYERS HAVE DONE FOR GM. *TR