2007 SATURN ION Complaints

TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE POWER STEERING AND ALARM WARNING LIGHTS ILLUMINATED AND A CHIME SOUNDED. THERE WAS ALSO A TOTAL LOSS OF POWER STEERING. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THAT THE STEERING STRUT WAS FRACTURED. THE POWER STEERING COLUMN FAILED AND WAS REPLACED. THE FAILURES RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED CODE C0550 (FAILURE OF POWER STEERING ASSEMBLY). THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 77,195.

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION SWITCH. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE WAS STILL EXHIBITING THE SAME FAILURE AS LISTED IN THE RECALL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE ISSUE HAD BEEN RESOLVED PER THE REPAIRS THAT WERE PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS UNKNOWN.

ON12/14/2014 I PUT GAS IN MY CAR AND THE GAS CAP DID NOT SCREW ON LIKE IT USUALLY DID AND DID NOT CLICK LIKE IT ALWAYS DID. I GOT IN MY CAR AND STARTED THE ENGINE AND THE CHECK ENGINE LIGHT CAME ON. WHEN I GOT HOME I LOOKED IN THE OWNERS MANUAL. I CALLED RANCHO MOTORS AND WAS TOLD I SHOULD TAKE THE CAR TO THEM. I TOOK MY CAR TO THEM ON 12/17/2014. I WAS GIVEN A RIDE HOME WHILE THEY CHECKED OUT MY CAR. ON 12/22/2014, I CALLED AND SPOKE WITH MIKE TARPLEY, THE ASSISTANT SERVICE MANAGER. HE SAID MY CAR HAD A STUCK VALVE, THE #2 CYLINDER NEEDED REPAIR AND THE THERMOSTAT NEEDED TO BE REPLACED BECAUSE IT WAS STUCK OPEN. ON 12/23/2014, I CALLED AGAIN AND WAS TOLD MY CAR WOULD NEED A VALVE JOB. I CALLED ON 12/29, 12/30 AND 12/31 AND WAS TOLD THEY WERE WORKING ON IT. ALL THIS TIME I WAS TOLD THE COST OF THIS REPAIR WAS $2,000 AND THEY WOULD GET ME A SENIOR DISCOUNT. I WAS FINALLY TOLD ON 1/5/2015, THAT MY CAR WAS READY AND THEY SENT SOMEONE TO COME GET ME AND TAKE ME TO RANCHO MOTORS. WHEN I GOT THERE I WAS TOLD THE COST WAS $2,500, AND WITH MY DISCOUNT IT WAS $2,355. I DO NOT UNDERSTAND WHY MY SATURN WITH LOW MILEAGE NEEDED ALL OF THIS WORK. I HAD NOT HAD ANY PRIOR PROBLEMS THAT WOULD INDICATE THIS NEEDED TO BE DONE. WHY WAS IT NOT JUST THE GAS CAP? *TR

STRONG GAS ODOR. SOMETIMES GAS ON THE GROUND UNDER THE CAR. TOOK IT TO DRAPER CHEVROLET AND THEY DETERMINED THAT THE FUEL PUMP AND THE GAS TANK NEEDED TO BE REPLACED. THE FILLER NECK ON THE FUEL TANK WAS CRACKED. CHARGED ME $855.80 FOR THE REPAIR. *TR

I STARTED MY CAR UP AND IT SOUNDED EXTREMELY ROUGH AND THE CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR TO A SERVICE CENTER TO GET OIL CHANGED, COOLANT CHANGED, FUEL SYSTEM CLEANED AND TO GET AN OVERALL CHECK DONE. THEY WERE UNSURE OF THE ISSUE AND I TOOK THE CAR TO THE DEALERSHIP WHERE A DIAGNOSTIC TEST WAS DONE AND IT READ THAT THERE WAS AN ISSUE WITH THE TIMING CHAIN. AFTER READING ON HERE AND ONLINE I SEE THIS IS A COMMON ISSUE WITH THIS CAR. *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT GASOLINE FUEL FUMES EMITTED INSIDE AND OUTSIDE OF THE VEHICLE AFTER TURNING THE ENGINE OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

THE CAR FAILING TO START ON THE FIRST IGNITION CYCLE AND A SMELL OF FUEL WHILE DRIVING AND AFTER THE CAR AS TURNED OFF WAS NOTICED. A WEEK LATER FUEL IS NOW CONSIDERABLY LEAKING FROM NEAR THE REAR OF THE CAR. A RECALL HAS BEEN ISSUED FOR A FUEL PUMP PROBLEM ON THE 2007 ION, BUT ONLY IN CERTAIN STATES, ILLINOIS NOT INCLUDED. OBVIOUSLY, THIS IS A MAJOR SAFETY ISSUE AND YET ANOTHER DEFECTIVE PART/SYSTEM FROM SATURN/GM. AS GM DEALERSHIPS ARE BOOKED REPAIRING THE FAULTY IGNITION SWITCHES, I HAVE TO WAIT OVER A WEEK FOR THE REPAIR TO GET LOOKED AT. THE CHOICE IS NOW RISKING FIRE/EXPLOSION ON THE CAR AS THE LEAK IS VERY NEAR THE HOT EXHAUST PIPE OR NOT GOING TO WORK FOR A WEEK. *JS

WHILE DRIVING ON CITY STREETS AT APPROX. 25 MILES AN HOUR THE STEERING WHEEL DISENGAGED FROM THE STEERING MECHANISM. THIS WAS VERY FRIGHTENING FOR MY DAUGHTER. THE VEHICLE WAS PUSHED INTO A PARKING LOT. WE SPOKE WITH THE MANUFACTURE AND WE WERE TOLD TO THAT THE VEHICLE DID NOT HAVE ANY RECALLS THAT WERE OUTSTANDING. WE HAD THE VEHICLE TOWED TO THE THE NEAREST DEALERSHIP TO BE EVALUATED. WE WERE TOLD THAT THE STEERING COUPLING WAS BROKEN AND NEEDED TO BE REPLACED. THIS WE HAD DONE. WE WERE VERY FORTUNATE THAT THIS DID NOT OCCUR WHILE DRIVING ON THE FREEWAY. THE COMPLETE DISCONNECTION OF THE STEERING FROM THE REST OF THE VEHICLE IS SOMETHING GRAVELY SERIOUS. THIS SOMETHING THAT THE NHTSA SHOULD LOOK INTO. *JS

BILL DODGE AUTO GROUP, WESTBROOK ME 04092, INVOICE 841019, CUSTOMER STATES CAN SMELL FUEL CHECK FOR LEAK, 00 DIAG AND REPLACE LEAKING FUEL PUMP AND SENDER. 8986 CGM $US 198.00,1 19257125 NB- (S) MODULE KIT $390.32. PARTS 390.32 LABOR 198 OTHER 0 TOTAL $588.32 62491 FUEL SENDING UNIT FOUND FUEL LEAKING BY TANK AREA, REMOVED TANK AND FOUND SENDING UNIT RETURN LINE BROKEN OF SENDING UNIT, WILL NEED NEW SENDING UNIT, REMOVED AND REPLACED SENDING UNIT & CHECKED FOR LEAKS, O.K. NHTSA CAMPAIGN ID NUMBER 12V459000 SEPT 19, 2012 FUEL SYSTEM, GASOLINE DELIVERY PUMP, FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE. *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE FAILURE MILEAGE WAS 78,000. UPDATED 03/10/15*LJ UPDATED 9/11/2017*CN