2003 SATURN ION Complaints
View complaints related to 2003 SATURN ION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 730 complaints submitted for the 2003 SATURN ION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 SATURN ION- SAN BERNARDINO, CA
TL* THE CONTACT OWNS 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE KEY SEIZED IN THE IGNITION AND THE BATTERY HAD TO BE DISCONNECTED TO SHUT THE VEHICLE DOWN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE IGNITION SWITCH AND ISSUED NEW KEYS BUT THE FAILURE RECURRED. THERE WAS RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN ION- CENTER POINT, LA
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, SMOKE EMITTED FROM THE RADIO. UPON INSPECTION, IT WAS FOUND THAT THE RADIO WIRES WERE BURNT. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN ION- OLATHE, KS
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL. *SMD THE CONSUMER FOUND IT UNACCEPTABLE THAT GM ALLOWED THE COVER-UP FOR SO MANY YEARS. *JB
Source: CONSUMER LETTER -
2003 SATURN ION- APPLETON, WI
TL-THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT REPAIRS WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS ARE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCE A FAILURE. THE MANUFACTURER HAS BEEN CONTACTED. RG
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN ION- ELDRIDGE, IA
TL* THE CONTACT OWNS 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED AS THE KEY WAS SLIGHTLY TOUCHED BY THE CONTACT. THE VEHICLE WAS ABLE TO BE RESTARTED AND THE CONTACT LATER DISCOVERED THAT THE KEY COULD NOT BE REMOVED FROM THE IGNITION.THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE IGNITION SWITCH AND LOCK CYLINDER WAS REPLACED UNDER THE RECALL HOWEVER, THE FAILURE WAS RECURRING EVEN AFTER THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. UPDATED 6/17/14*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2003 SATURN ION- GRAY COURT, SC
I PURCHASED MY SATURN AND A DAY LATER, I WAS HAVING TROUBLE WITH THE IGNITION. THE KEY WOULDN'T ROLL OVER. AFTER A FEW DAYS ,I FOUND THAT IF I ROCK THE KEY BACK & FORTH OR UP & DOWN, SOMETIMES IT WOULD START OR IF I WOULD ROCK THE STEERING WHEEL IT WOULD LET ME START THE CAR; BY DOING THIS, THE KEY BROKE OFF, I STILL HAVE ENOUGH OF THE KEY TO GET IT TO START. ALSO, WHEN I GO TO TURN IT OFF, SOMETIMES IT WON'T! OR IT WILL, BUT I CAN'T GET THE KEY OUT. SO I RESTART THE CAR, PUT IT IN GEAR AND THEN INTO PARK AGAIN, UNTIL IT WILL ALLOW ME TO TAKE THE KEY OUT. A YEAR AGO I HAD TO HAVE ONE PORTION OF THE IGNITION REPLACED, BECAUSE WHEN I'D GO TO START IT,, IT WOULD MAKE A NOISE, BUT WOULD NOT START. I DO NOT KNOW WHY THEY DID NOT FIX THE ENTIRE IGNITION AT THE TIME. I HAVE HAD NO TROUBLE WITH THE ENGINE. BUT, SOMETHING IS KEEPING THE A/C HEATER FANS FROM WORKING. I WAS LIVING IN ANOTHER STATE AT THE TIME, AND APPARENTLY THEIR SERVICE PRACTICES COULD USE SOME UPGRADING. I AM NOW LIVING IN ANOTHER STATE AND IN HOPES THAT I GET BETTER SERVICE HERE. THANK YOU FOR LISTENING. *TR
Source: NHTSA WEB SITE -
2003 SATURN ION- GLEN ALLEN, VA
POWER STEERING ASSIST TURNED OFF WHILE DRIVING DOWN THE HIGHWAY. THE CHIME WENT OFF AND THE "PWR STR" MESSAGE APPEARED IN THE DASHBOARD. THE LOSS OF POWER STEERING HAS HAPPENED NUMEROUS TIMES SINCE THE INITIAL OCCURRENCE. I HAVE TRIED SEVERAL TIMES TO HAVE A GM DEALERSHIP REPLACE THE PART DUE TO THE SIMILAR ISSUE ON SIMILAR MODELS. RECENTLY THE 2004 SATURN IONS WERE RECALLED FOR THIS EXACT ISSUE. I AM NOT SURE WHY THE 2003 SATURN IONS WERE NOT INCLUDED. I AM CONFIDENT THAT IT IS THE SAME PART AND THE SAME EXACT ISSUE. I CALLED THE LOCAL GM DEALERSHIP AFTER THE RECALL CAME OUT AND THEY SAID THAT SINCE THERE IS NO RECALL ON THE 2003 ION, THAT THEY WILL NOT REPLACE THE DEFECTIVE PART AT NO CHARGE. BECAUSE IT IS THE SAME PART AND THE SAME ISSUE, THE 2003 SATURN IONS SHOULD DEFINITELY BE ADDED TO THE RECALL LIST. *TR
Source: NHTSA WEB SITE -
2003 SATURN ION- RIVERSIDE, CA
I WAS DRIVING ALONG THE HIGHWAY WHEN MY CAR BEGAN TO ACCELERATE AND SHIFT GEARS STRANGELY. THE CHECK ENGINE LIGHT CAME ON AND THEN A WARNING ABOUT THE POWER STEERING. IT DID FEEL A LITTLE BIT HARDER TO DRIVE. TOOK IT TO A MECHANIC WHO SAID SOMETHING ABOUT THE TRANSMISSION HAD COME UP INSTEAD OF POWER STEERING. TOOK IT TO ANOTHER PLACE WHO SAID IT WAS A COMPUTER CONTROL MODULE. ONCE CHECKED, ENGINE LIGHT TURNED OFF AND CAR DROVE NORMALLY. HAPPENED AGAIN IN MARCH, LOST POWER STEERING FOR A FEW MILES BEFORE IT CAME BACK. ENGINE LIGHT CAME ON, STAYED ON FOR A DAY, AND THEN TURNED OFF. SEARCHED ONLINE FOR OTHER INSTANCES OF THIS HAPPENING AND FOUND OTHER SATURN ION OWNERS COMPLAINING OF SAME THING, ONLY IT APPLIED TO 2004 AND LATER. MY 2003 IS HAVING THE SAME ISSUE AS THEIR'S. *TR
Source: NHTSA WEB SITE -
2003 SATURN ION- GLEN ROCK , NJ
WHY IS GM NOT REQUIRED TO INCLUDE THE 2003 SATURN ION'S IN THE RECALL FOR THE POWER STEERING PROBLEM? I WAS ADVISE BY THE GM CUSTOMER SERVICE DEPARTMENT THAT ONLY THE MODELS 2004 AND ABOVE ARE BEING RECALLED YET, I HAD A DEALERSHIP CONFIRM THAT MY CAR HAS THE SAME DEFECTIVE PART AS THE 2004 MODELS. I HAVE LOST POWER STEERING WHILE DRIVING ON THE HIGHWAY MULTIPLE TIMES AT SPEEDS OVER 55 MPHS. THIS HAPPENED TO MY 3 TIMES ALONE JUST YESTERDAY. IT SEEMS LIKE THE PROBLEM IS GETTING WORSE YET GM REFUSES TO CORRECT THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
2003 SATURN ION- CHICAGO, IL
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, A BANGING NOISE WAS HEARD AND THE WHEEL WOULD FEEL BUMPY. THE CONTACT ALSO INDICATED THAT WHEN TURNING, THE STEERING ASSIST WOULD MALFUNCTION, BECOME LOOSE AND CAUSE DIFFICULTY IN THE CONTACT CONTROLLING THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000. UPDATED 7/16/14*CN UPDATED 8/23/2017*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE