2007 SATURN ION Complaints

2007 SATURN ION PURCHASED IN ILLINOIS LATE OCTOBER 2013. MOVED TO NORTH CAROLINA 9/4/2014. AS OF OCTOBER 20, 2014 CAR SMELLED LIKE GASOLINE INSIDE AND OUT, AS SOON AS YOU WALKED UP TO THE CAR YOU COULD SMELL THE GASOLINE. THE GASOLINE SMELL WAS VERY STRONG ON THE INSIDE AS WELL AND WAS OVERWHELMING AND SICKENING. I LOOKED UNDERNEATH THE VEHICLE AND SAW A WET SPOT ON THE PAVEMENT AND THEN SAW GAS LEAKING (DRIPPING) FROM WHAT I ASSUME IS THE GAS TANK. THIS IS A HUGE CONCERN SINCE THE RECALL ON THIS WASN'T A NATIONWIDE RECALL AND ONLY AFFECTED WARM WEATHER STATES. WE HAVE ONLY BEEN IN NORTH CAROLINA FOR A MONTH AND A HALF - MISSING THEIR WARMEST TIME OF YEAR. THEIR THEORY OF WARM WEATHER STATES IS NOT ACCEPTABLE AND THEY HAVE PUT MY DAUGHTER'S LIFE IN DANGER!!! I BELIEVE A NATIONWIDE RECALL SHOULD BE ISSUED REGARDING THIS DEFECT AND COMPENSATION TO THOSE AFFECTED. I WILL BE CALLING GM ASKING FOR A RENTAL WHILE THIS PROBLEM IS BEING FIXED. THIS IS THE FOURTH RECALL ON MY DAUGHTER'S CAR SINCE SHE HAS OWNED IT. I HONESTLY FEEL GM CAN HAVE THIS CAR BACK AND ISSUE A CHECK FOR THE FULL PRICE THAT WE PAID FOR IT IN OCTOBER 2013. WHAT RECALL WILL BE NEXT??? WE DO NOT WANT THIS CAR!!!! PLEASE QUIT PUTTING PEOPLE'S LIVES IN DANGER GM! *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, A LOUD THUMPING NOISE EMITTED FROM UNDER THE VEHICLE ON THE DRIVER'S SIDE AND NO WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE BUT DECIDED TO REPLACED THE FRONT CONTROL ARM BUSHINGS WITHOUT PERFORMING A FRONT END ALIGNMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,163.

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, AN ABNORMAL NOISE WAS EMITTING FROM THE FRONT OF THE VEHICLE AS THE VEHICLE STARTED TO MAKE A JERKING MOTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF RECALL UNDER NHTSA CAMPAIGN NUMBER: 07V519000 (ENGINE AND ENGINE COOLING). HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

MY VEHICLE HAD 3 RECALLS FROM GM. AFTER THE DEFECTS WERE REPAIRED ON 10-8-14, THE VEHICLE STILL HAS PROBLEMS. THE KEY IGNITION IS STILL DEFECTIVE. MOST OF THE TIMES, WHEN I PARK THE CAR THE KEY DOESN'T COME OUT. I HAVE TO TURN ON AND OFF THE CAR TO HAVE IT REMOVE. I FEEL SO UNSAFE ON THIS CAR. I CONTACTED GM AND WAS GIVEN A CASE FILE# [XXX], WHICH TO THIS DATE HASN'T CONTACTED ME. I CALLED AGAIN TODAY, AND WAS ADVISED THAT THEY ASSIGNED A SENIOR ADVISOR TO MY CASE NAMED [XXX] AT 1-866-790-5600 EXT# [XXX], WHICH DID NOT RESPONSE. I SPOKE WITH A CUSTOMER SERVICE REP NAMES [XXX] AND SHE STATED THAT HE WAS NOT RESPONDING AND OFFERED TO TRANSFERRED MY CALL TO HIS VOICE MAIL, WHICH I DID. I WAITED FOR SO LONG FOR THE PARTS, DRIVING AN UNSAFE CAR BECAUSE I DIDN'T WANT IT TO TAKE ADVANTAGE OF THE SITUATION. HOWEVER, ON 9-6-14, I HAD TO DRIVE THE CAR TO THE DEALERSHIP, BECAUSE THE POWER STEERING FAILED IN THE MIDDLE OF THE HIGHWAY. IT WAS VERY SCARY. I GOT A RENTAL FOR 1 MONTH UNTIL THEY REPAIRED THE CAR. HOWEVER, IT SEEMS THAT THE PROBLEM PERSISTS AND IT IS NOT FAIR FOR ME. I NEED A RELIABLE CAR. I NEED THEM TO PROVIDE ME WITH ANOTHER CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE HAD BOTH MY POWER STEERING, IGNITION, AND REPAIRS COMPLETED REGARDING THE GAS LEAK PERTAINING TO RECALLS. HOWEVER, EVEN AFTER THE SUPPOSED "FIX," THE VEHICLE HAS STILL NOT BEEN REPAIRED. THESE ISSUES HAPPENED INITIALLY WHILE THE VEHICLE WAS STILL UNDER WARRANTY, HOWEVER, GM IS NOW JUST ACKNOWLEDGING THEM, ALTHOUGH THERE ARE SERVICE BULLETINS THAT PROVE THEY KNEW AT THE TIME, SO NOW THEY ARE ONLY OFFERING ME REPEATED FAILED REPAIRS OR MONEY TOWARDS ANOTHER GM VEHICLE. GM VEHICLE'S THAT ARE BRAND NEW, TO WHICH THEY ARE STILL RECALLING! I WANT MY MONEY BACK PERIOD! GM REFUSES TO ACKNOWLEDGE OR TAKE RESPONSIBILITY FOR FLOODING THE MARKET WITH FAULTY VEHICLES. PLEASE HELP, I'M INTERESTED IN FILING SUIT. I WAS ALREADY INVOLVED IN ONE ACCIDENT, REGARDING THE POWER STEERING, YEARS AGO WHEN IT JUST WENT OUT, THEY CLAIMED THEY DIDN'T KNOW ABOUT IT, AND I PAID FOR THE REPAIRS, ONLY TO HAVE RECEIVED A LETTER A YEAR AGO, STATING IT STILL WASN'T REPAIRED, I TOOK IT BACK, AND NOW GOT A LETTER AGAIN YESTERDAY SAYING IT NEEDS TO BE REPAIRED. I HAVE CHILDREN AND THIS IS OUR ONLY MODE OF TRANSPORTATION, I DO NOT FEEL SAFE IN THIS VEHICLE AND I CERTAINLY DON'T FEEL THAT THEY ARE ABLE TO REPAIR THE VEHICLE, NOR DO I TRUST ANYTHING GM SAID AT THIS POINT. PLEASE HELP. *TR

AFTER FILING TANK, I NOTICED A STRONG GASOLINE SMELL IN THE VEHICLE THEN UPON DRIVING THE CAR ABOUT 25 MILES,I STOPPED TO CHECK UNDER VEHICLE TO SEE IF I COULD FIND A PROBLEM RELATED TO THE FUEL SMELL. I FOUND A LARGE AMOUNT OF FUEL LEAKING FROM UNDERNEATH THE CAR NEAR THE FUEL TANK AND EXHAUST SYSTEM. I HAD TO CALL A TOW TRUCK FOR FEAR OF FIRE OR EXPLOSION. I WAS LATER NOTIFIED BY THE DEALER THAT THE PROBLEM WAS NOT RELATED TO THE RECALL NOTICE I RECEIVED FOR THE FUEL PUMP MODULE BEING CRACKED RATHER IT WAS THE SEAL BETWEEN THE FUEL PUMP AND THE TANK. A SIMPLE INTERNET SEARCH REVEALED THE MANY ISSUES WITH THE SO CALLED RECALL OF THE WRONG ISSUE ON THIS MODEL YEAR VEHICLE. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE THAT IS BEING OVERLOOKED AND COVERED UP WITH A NONSENSE RECALL OF AN UNASSOCIATED ASPECT OF THE FUEL SYSTEM. THE RECALL ADVISES NOT TO TAKE VEHICLE TO DEALERSHIP UNTIL YOU NOTICE A SMELL OF GAS, FUEL LEAKING OR A PROBLEM LIGHT ON THE DASH...WHY WOULD ONE WAIT UNTIL FUEL IS NOTICED LEAKING BEFORE TAKING VEHICLE IN FOR RECALL. THIS IS JUST A PLAIN AND SIMPLE LACK OF REGARD FOR THE SAFETY OF THE CONSUMER BY GM. I HOPE AND PRAY THAT NO ONE HAS BECOME HURT OR SEVERELY INJURED BY THE MAJOR LACK OF GOOD JUDGMENT. *TR

I WAS DRIVING AT SPEED LIMIT FROM I 75 TO ROCHESTER ROAD AT 7:50 AM. ALL OF SUDDEN, I FELT STEERING GOT VERY HARD TO TURN AND STUCK AT POINTING TO RIGHT, I TRIED MY BEST TO TURN THE STEERING WHEEL, BUT NO SUCCESS, CAR SPAN OFF THE ROAD INTO THE DITCH, BACK OF THE CAR ENDED UP ON AN ELECTRIC POLE. NO AIRBAG DEPLOYMENT. NO OTHER CARS HURT. SOMEONE CALLED 911. I FELT OK AT THE MOMENT. 2 HOURS LATER FELT DIZZY. BASED ON HOW ODD THE STEERING FELT, I THINK I HAD EXPERIENCED A SUDDEN POWER STEERING LOSS. LUCKILY THE CAR DID NOT HIT THE POLE FIRST, OTHERWISE I COULD HAVE DIED. *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I JUST HAVE A QUESTION. I RECEIVED A RECALL NOTICE FOR MY CAR TODAY, OCTOBER 10, 2024. I CALLED IMMEDIATELY AND THE FIRST APPOINTMENT TO GET IT REPAIRED IS DECEMBER 30TH. I DON'T THINK THAT IS A REASONABLE LENGTH OF TIME. MY QUESTION IS, IS IT SAFE AND REASONABLE TO HAVE TO WAIT THIS LONG? *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE CONTACT STATED THAT THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.