2007 SATURN ION Complaints

I OWN A 2007 SATURN ION 3 QUAD COUPE 2.4L. I AM CURRENTLY EXPERIENCING WHAT I FEEL IS EXACTLY DESCRIBED IN RECALL ID: 66615 (GM'S CAMPAIGN # IS 12190...THIS RECALL IS AN EXPANSION OF 09V419). MY EXACT VEHICLE IS SINGLED OUT IN THIS RECALL. THE ONLY THING IS THAT MY CAR WAS NOT BOUGHT IN NOR REGISTERED IN ONE OF THE QUALIFYING STATES. HOWEVER, DUE TO MY SERVICE TO THIS COUNTRY...BEING STATIONED IN CALIFORNIA, THE CAR WAS IN THE STATE OF CALIFORNIA. FOR NEARLY 2 YEARS. I IMAGINE THE STATES SINGLED OUT WERE SINGLED OUT BECAUSE OF THE HEAT IN THOSE LOCALES AND THE PROPENSITY OF PLASTIC TO DRY ROT. AS YOU CAN SEE FROM THE RECALL DESCRIPTION, THE PLASTIC FUEL PUMP IS SUSCEPTIBLE TO CRACKING/LEAKING. AS A MEMBER OF THE MARINE CORPS FROM 2006-2010, I WAS NOT REQUIRED TO REGISTER MY VEHICLE WITH THE STATE OF CALIFORNIA. THE CAR WAS BOUGHT IN IOWA...WHERE I NOW CURRENTLY RESIDE. I WOULD APPRECIATE SOME CONSIDERATION TO BE INCLUDED AND COVERED UNDER THIS RECALL. I AM EXPERIENCING A VERY STEADY GAS LEAK FROM THE VICINITY OF THE GAS TANK. MY CAR HAS LOST MUCH RESPONSIVENESS, IS DIFFICULT TO START, AND IS NOW INOPERABLE BECAUSE THE LEAK HAS GOTTEN FAR WORSE. PLEASE FEEL FREE TO CALL OR EMAIL ME FOR ANY MORES, AT WHICH TIME I SHOULD ALSO BE ABLE TO PROVIDE YOU WITH THE VIN. THANKS IN ADVANCE!! *TR

MY CAR WAS RECALLED FOR 2 THINGS - IGNITION AND POWER STEERING. I WAS PROVIDED A RENTAL BY GM IN THE INTERIM OF GETTING MY CAR FIXED. IT HAS BEEN 3.5 MONTHS AND I STILL DO NOT HAVE MY VEHICLE. I HAVE BEEN TOLD BY THE DEALERSHIP ON TWO SEPARATE OCCASIONS THAT MY CAR IS READY FOR PICKUP. I WAS TOLD THAT MY CAR BATTERY HAD DIED AND THAT IN ORDER TO GET IT, I WOULD NEED TO PAY $200 TO FIX THE BATTERY OR HAVE THE CAR TOWED OUT OF THE LOT. I WAS NOT HAPPY ABOUT THIS, BUT FIGURED THAT I WOULD GO TO THE DEALERSHIP TO EVALUATE THE STATE OF MY CAR IN THE MORNING. I CALLED 5 TIMES THROUGHOUT THE DAY, AND LEFT THREE MESSAGES FOR THE SERVICE MANAGER. I DID NOT HEAR ANYTHING ELSE ABOUT MY CAR FOR SEVERAL DAYS. I RECEIVED A VOICEMAIL FROM [XXX] EMPLOYEE, [XXX]. HE ACKNOWLEDGED MY FRUSTRATION AND INFORMED ME "NOT TO WORRY ABOUT PAYING FOR THE RENTAL" AND THAT "WE WERE WAITING UNTIL WE HEARD FROM YOU TO SUBMIT THE RECALL FIX TO GMC." [XXX] NEVER CALLED. A WEEK LATER, I RECEIVED A VOICEMAIL FROM SOMEONE ELSE AT THE DEALERSHIP STATING MY CAR WAS READY. I CALLED [XXX] AND HE STATED "YOU HAVE A BILL FOR $200 FOR THE BATTERY REPLACEMENT, AND I BELIEVE THE CAR HAS A NEW PUMP FOR THE POWER STEERING RECALL." I CALLED SATURN CUSTOMER SERVICE NUMBER TO ADDRESS MY CONCERNS ABOUT BOTH THE CHARGE FOR THE BATTERY, AND THE FACT THAT WHEN I RUN A VIN SEARCH ON MY CAR, THE POWER STEERING RECALL SHOWS UP AS "INCOMPLETE." SHE DID NOT HAVE AN ANSWER. SHE SAID THE RECALL VIN SEARCH HAS A "LAG TIME," AND HAD NO REASON FORNOTMENTIONING THISBEFORE. THROUGHOUT THIS, [XXX] HAD SAID "I BELIEVE THE POWER STEERING PUMP HAS BEEN REPLACED,"BUT A VIN SEARCH SHOWS THE RECALL AS INCOMPLETE, AND ACCORDING TO GMS OWN DOCUMENTS, A PUMP WAS NEVER PART OF THE RECALL REMEDY. I HAVE NO REASON TO BELIEVE MY CAR IS FIXED, AND I AM BEING GIVEN NO ALTERNATIVE TO THIS $200 CHARGE, WHICH I NEVER APPROVED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NOTICED FUEL SMELL FOUND PUDDLE/LEAK IN FRONT OF DRIVER REAR TIRE (PART OF FUEL MODULE LINES0 CHECKED FOR RECALL ON GM SITE(NONE FOUND FUEL LINE). CAME HERE TO RESEARCH FOUND BULLETIN 12191 SPECIAL COVERAGE TOOK TO GM AND THEY ARE REFUSING TO REPLACE UNDER THIS SPECIAL COVERAGE SAYING ONLY THE MODULE ITSELF WOULD BE COVERED IF IT WERE A PROBLEM. THERE ARE MANY MANY MORE OUT THERE HAVING SAME ISSUE AND BEING TOLD THE SAME AND A VERY SMALL FEW DEALERS ARE FIXING (PROBABLY THE ONES WITH A CONSCIENCE. THEY WANT ME TO PAY FOR A FACTORY DEFECT TO THE TUNE OF $1300 FOR A COVERED ISSUE.(SUPPOSEDLY)I REALLY FEEL OTHERS AND MYSELF ARE GETTING SHADY ACTION ON THE PART OF GM HONORING THERE NOW OWNED PROBLEM . PLEASE HELP. THEY ARE ALSO FIXING IGN MODULE HOWEVER LONG THAT MAY BE. THANK YOU AND PLEASE HELP (PS) CURRENTLY IN ILLINOIS HOWEVER CAR REGISTERED IN FLORIDA (IN ILLINOIS 2 MO). *TR

AFTER HAVING THE RECALL FOR THE IGNITION SWITCH PROBLEM COMPLETED, I BEGAN TO HAVE THE "SEATBELT WARNING" LIGHT STAY ON OR "ON AND OFF" INTERMITTENTLY. THE PROBLEM HAS OCCURRED WHEN STARTING THE VEHICLE AND WHILE DRIVING. AT THE SAME TIME THE DIGITAL DISPLAY ON THE RADIO BEGAN TO FLICKER AND BECOME UNREADABLE. I BELIEVE THIS IS A SERIOUS PROBLEM AND HAVE SEEN OTHER COMPLAINTS FOR THE SAME PROBLEM. MY UNDERSTANDING IS GM HAS REFUSED TO ATTRIBUTE THE PROBLEM TO THE RECALL WORK OR NEW IGNITION SWITCH. I NEVER HAD THIS PROBLEM UNTIL THE RECALL WORD WAS DONE. INVESTIGATION IS WARRANTED IN THIS CASE AS IT COULD BE LIFE THREATENING. IT'S NOT JUST A COINCIDENCE! *TR

2007 SATURN ION. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR IGNITION DEFECT REPAIRS. *SMD THE CONSUMER FROM DAY ONE, SHE HAD A DIFFICULT TIME REMOVING THE KEY FROM THE IGNITION. THE SERVICE INVOICE STATED THE SHIFTER WAS REPLACED. GM DENIED THE CONSUMERS REQUEST FOR REIMBURSEMENT. ACCORDING TO THE LETTER FROM GM, THE REPAIR THAT WAS PERFORMED WAS NOT THE REPAIR COVERED BY THE RECALL. *JB

STARTED SMELLING GASOLINE AROUND THE CAR. UPON INSPECTION FOUND THAT THE GAS TANK WAS LEAKING AT THE SEAM WHERE THE FILLER TUBE GOES INTO THE TANK. THE LEAK WAS NOT JUST AT ONE POINT BUT PRACTICALLY ALL THE WAY AROUND. THE GAS WAS LITERALLY STREAMING OUT. I TOOK IT TO THE DEALERSHIP AND ALL THEY SAID WAS THAT IT WAS NOT COVERED UNDER ANY RECALL AND UNLESS THE FUEL PUMP ITSELF IS LEAKING THEY WOULD CHARGE ME $120 DIAGNOSIS FEE. I PATCHED IT AND GOT IT DOWN TO A SEEP. ABOUT 2 MONTHS LATER THE FUEL PUMP STARTED LEAKING. I TOOK IT TO A DIFFERENT DEALER AND THEY SAID THEY WOULD REPLACE THE PUMP BUT I HAD TO PAY FOR THE FUEL TANK ($831). LABOR WOULD BE FREE SINCE THE TANK IS OFF ANYWAY. MY COMPLAINT IS THAT THE FUEL TANK SHOULD NEVER START LEAKING. IT WAS LEAKING FAR MORE THAN THE PUMP AND IN MY OPINION WAS FAR MORE DANGEROUS. EVEN AT VERY LOW LEVELS IT WOULD LEAK A CONSIDERABLE AMOUNT, ESPECIALLY IF PARKED ON A UPWARD INCLINE. *TR

2007 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE AND OTHER VEHICLE PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE STALLED AND LEFT HER STRANDED ON MAY 15,2014. ON MAY 19, 2014, THE POWER STEERING FAILED. THE VEHICLE HAD TO BE TOWED BOTH TIMES. THE IGNITION SWITCH WAS REPLACED. *JB

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED AROUND THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT WAS UNABLE TO LOCATE A LEAK. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING VARIOUS SPEEDS, THE CRUISE CONTROL AUTO ACCELERATED AND THE SEAT BELT WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.