2007 SATURN ION Complaints

2007 SATURN ION. CONSUMER WRITES IN REGARDS TO SEVERAL IGNITION SWITCH REPLACEMENT RECALL NOTICES. *SMD THE CONSUMER STATED SHE RECEIVED THE FIRST RECALL NOTICE IN EARLY MARCH. ANOTHER MONTH WENT BY, AND SHE RECEIVED ANOTHER LETTER. A FEW DAYS AGO, SHE RECEIVED ANOTHER LETTER. WHEN SHE CONTACTED THE DEALER, SHE WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

PASSENGER AIRBAG ISSUE WHERE THE PASSENGER AWARENESS SYSTEM HAD A FAULT. IT DISABLED MY AIR BAGS. FOR A COUPLE WEEKS I RODE AROUND NOT KNOWING ALL MY AIR BAGS WERE DISABLED. DEALER CHARGED AROUND $900 TO REPLACE SENSOR! I FELT LIKE I HAD TO CHOOSE BETWEEN SAFETY AND SPENDING A TON OF MONEY. *TR

AFTER ABOUT A YEAR OF HAVING MY SATURN ION I WAS DRIVING ON 94 GOING THE NORMAL SPEED LIMIT WHEN I LOST CONTROL OF MY CAR. MY WHEEL LOCKED UP CAUSING ME TO HOT MY BREAKS UNABLE TO STEER ANOTHER VEHICLE ANS MINE COLLIDED AT 45-50 MPH. MY AIRBAGS DID NOT DEPLOY. UNTIL NOW I DID NOT THINK ANYTHING OF IT UNTIL YOU GUYS SENT ME A LETTER ABOUT THE RECALLS ON BOTH THE IGNITION SWITCH (IF MY KEYS FELL OUT MY WHEEL WOULD LOCK) AND OR IF MY POWER STEERING WENT OUT I WOULD LOSE CONTROL AS WELL. I NEVER HAD ANY PREVIOUS ACCIDENTS NOT EVEN A FENDER BENDER. ALSO WHEN I CALLED ABOUT THIS RECALL I WAS TOLD TO BRING MY CAR IN AND GET IT SWITCHED FOR A RENTAL FOR 6-8 WEEKS UNTIL MY CAR WAS FINISHED. WHEN ARRIVING THERE WAS NOT A RENTAL AVAILABLE SO I WAS TOLD I WOULD HAVE ONE WITHIN THE NEXT 3 DAYS TOPS. I WAITED 5 DAYS AND CALLED DEALERSHIP AGAIN. I WAS THEN TOLD I WOULD BE GETTING A RENTAL FROM ENTERPRISE AND BECAUSE OF MY LONG LATE HOURS AT WORK THE VEHICLE WOULD BE DROPPED OFF THAT EVENING TO COME GET AFTER WORK. WHEN ARRIVING THERE THE BALL WAS DROPPED ONCE AGAIN AND I DID NOT HAVE A RENTAL. THE GUY HELPING ME SCRAMBLED AND FOUND A RENTAL SOMEHOW AND SENT ME HOME IN IT AGAIN STATING IT WOULD BE 6-8 WEEKS. 4 DAYS LATER THEY CALLED ME STATING I NEED TO BRING THE RENTAL BACK BECAUSE IT WAS SOLD. AFTER DRIVING ALL THE WAY THERE ONCE AGAIN AND GETTING MY 2ND RENTAL I WAS CALLED THE VERY NEXT DAY SAYING MY VEHICLE WAS DONE. I DON'T UNDERSTAND ALL THE MISCOMMUNICATION AND WHY I HAD TO WASTE MY TIME AND GAS MONEY FOR GMC MAJOR SCREW UPS. THIS RECALL HAS UPSET MY ENOUGH WHERE IM NOT SURE IF I WILL BUY A GM VEHICLE EVER AGAIN. *TR

HELLO, THIS VEHICLE IS UNDER RECALL AND I HAVE RECEIVED NOTICES SINCE MARCH 2014 ABOUT THE RECALL. HOWEVER, IT DOESN'T SEEM THAT SATURN/GM IS TAKING THIS RECALL SERIOUSLY, AS I HAVE CALLED THEM 3 TIMES TO SEE IF I COULD GET IT FIXED AND SO FAR THEY HAVE SAID THEY CAN'T FIX IT. WHEN I CALLED BACK IN MARCH, THEY SAID THAT THEY WERE WAITING ON A PART AND SHOULD HAVE THE PARTS BY MID-APRIL. I WAS FINE WITH THAT, AND WAS TOLD TO DRIVE WITH JUST THE KEY (NO EXTRA WEIGHT). THEY SAID I WAS PUT ON A LIST, AND THEY WOULD CALL ME WHEN THEY HAD THE PARTS. I WAS FINE WITH THIS AS I HAD NEVER HAD ANY TROUBLE WITH THE ENGINE LOSING POWER, BUT OF COURSE WANT TO GET IT FIXED IF THERE ARE PROBLEMS. THAT WAS NOW OVER 3 MONTHS AGO, AND I HAVE NOT HEARD ANYTHING FROM SATURN/GM. GMS NOTICE SAID TO CONTACT THE NHTSA IF I'M NOT SATISFIED WITH GMS RESPONSE TO THE RECALL, SO THAT IS WHAT I'M DOING. I INITIALLY CONTACTED GM'S CUSTOMER ASSISTANCE CENTER BACK IN MARCH, AND THEY TOLD ME TO CONTACT MY LOCAL DEALER, WHO IS BILLION AUTO IN IOWA CITY, IOWA (HTTP://WWW.IOWACITYCHEVYCADILLAC.COM/). I'M ASSUMING THAT I'M STILL ON THEIR LIST, AND GM HAS NOT PROVIDED THEM WITH THE PARTS, OR THEY HAVE SO MANY VEHICLES TO FIX THAT I'M JUST TOO FAR DOWN ON THE LIST TO GET IT FIXED IN A REASONABLE TIME. I'M JUST WRITING THIS AS A COMPLAINT AGAINST GM AND HOW I DON'T FEEL THAT THEY ARE TAKING THE RECALL SERIOUSLY IF WE HAVE TO WAIT OVER 4 MONTHS TO GET OUR VEHICLES FIXED. I HAVE TO CONTINUE TO DRIVE THIS VEHICLE DAILY, AS IT IS MY ONLY VEHICLE. ALSO, I SHOULD MENTION THAT THE VEHICLE IS REGISTERED UNDER MY FATHER'S NAME, LARRY PERROTT, WHICH IS WHY THE CONTACT INFORMATION IS DIFFERENT THAN THE VEHICLE REGISTRATION INFORMATION. I'M NOT SURE WHAT I'D HOPE THE NHTSA CAN DO, BUT I JUST THOUGHT IT WAS WORTH GETTING THIS ON THE RECORD THAT I'M UNHAPPY WITH THE WAY GM IS HANDLING THE RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAG, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING OVER A BUMP APPROXIMATELY 30 MPH, A STRONG ODOR OF GASOLINE EMITTED INSIDE OF THE VEHICLE. THE FAILURE OCCURRED SPORADICALLY. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS INELIGIBLE UNDER THE RECALL DUE TO NOT ORIGINALLY BEING REGISTERED OR CURRENTLY SOLD IN ONE OF THE STATES MENTIONED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/02/14*LJ THE CONSUMER STATED AS OF 8/11/2014 THE PARTS FOR THE REPAIRWERE NOT YET MADE AVAILABLE. UPDATED 09/10/2014 *JS

2007 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL PROBLEMS. *SMD THE CONSUMER STATED AFTER THE REPAIR WAS PERFORMED, HE CONTINUED TO EXPERIENCE A PROBLEM, WITH THE KEY GETTING STUCK IN THE IGNITION. *JB

2007 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION CYLINDER UNIT REPLACEMENT PROBLEMS. *SMD THE CONSUMER STATED SHE COULD NOT TURN THE ENGINE OFF, OR REMOVE THE KEY FROM THE IGNITION. THE CONSUMER IS SEEKING REIMBURSEMENT. *JB

FUEL LINES HAVE ROTTED AND BREACHED CAUSING FUEL TO LEAK. THIS LEAK LOCATION IS ON THE REAR DRIVERS SIDE OF THE VEHICLE, APPROXIMATELY 3 INCHES FROM THE EXHAUST SYSTEM , A CRITICAL SAFETY ISSUE. THIS FUEL LINE FAILURE HAS BEEN DOCUMENTED BY THE BRADSHAW AUTOMOTIVE SERVICE DEPT. (864-879-3536), A GM FACTORY DEALERSHIP. BRADSHAW AUTOMOTIVE HAS CONFIRMED THAT THERE IS NOTHING WHICH I OR ANY OTHER OWNER OR OPERATOR OF THIS VEHICLE EITHER DID OR FAILED TO DO WHICH WOULD CAUSE OR CONTRIBUTE TO THIS CATASTROPHIC FUEL LINE FAILURE. IT IS ALSO CONFIRMED THAT THIS FUEL LINE DAMAGE WAS NOT CAUSED BY AN ACCIDENT OR ANY OTHER TYPE TRAUMA TO THE VEHICLE OR THE FUEL SYSTEM. THIS VEHICLE HAS NO HISTORY OF ACCIDENT DAMAGE VERIFIED AS PER CARFAX I AM THE OWNER OF THIS VEHICLE AND OUR SON HAS BEEN THE MOST RECENT OPERATOR OF THIS VEHICLE FOR APPOX THE LAST 6 MONTHS. I PURCHASED THIS VEHICLE IN 2013. I HAVE REQUESTED FULL ASSISTANCE FROM GM TO REMEDY THIS APPARENT DESIGN FLAW AND / OR MANUFACTURING DEFECT. THE COST QUOTED TO ME FOR REPAIR BY BRADSHAW (GM AUTHORIZED) IS APPOX $600. I CONTACTED GM (866-790-5600) . THE CASE NUMBER ASSIGNED BY GM IS # [XXX]. I HAVE SPOKEN TO TIER 2 DISTRICT SPECIALISTS JENNY (EXT 11619) AND SARAH (EXT 21577). GM HAS DECIDED AS OF JUNE 13, 2014 TO REFUSE ASSISTANCE STATING THE BASIC WARRANTY IS EXPIRED AND REFUSES TO PUT THEIR POSITION IN WRITING. THE UNSAFE VEHICLE IS PRESENTLY SITTING IN THE BRADSHAW AUTOMOTIVE FACILITY LOT IN GREER SC NEAR OUR HOME. PLEASE HELP ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS