2007 SATURN ION Complaints

IGNITION LOCKED AND COULD NOT REMOVE KEY TO STOP ENGINE, ONLY WAY TO SHUT OFF ENGINE WAS TO DISCONNECT BATTERY CABLES--CALLED DEALER IN FREDERICK, MD THE VERY NEXT MORNING--HAD TO HAVE MY CAR TOWED TO THE GM DEALER, FREDERICK, MD, THE DEALERSHIP REPAIRED THE PROBLEM AND I WAS CHARGED $512.36 AND I PAID THE INVOICE OF $512.36. I RECEIVED A RECALL LETTER ON MARCH 14, 2014 #14V-047 -- I AM REQUESTING THE REIMBURSEMENT IN THE MATTER.

I HAD JUST MADE A RIGHT TURN INTO A SIDE STREET AND WAS PROCEEDING DOWN A SLIGHT HILL WHEN I HEARD THREE QUICK TONES FROM THE DASHBOARD. A MESSAGE THAT THE POWER STEERING HAD FAILED APPEARED WHERE THE ODOMETER IS ON THE DASH. I WAS ABLE TO STEER THE CAR TO THE CURB. I TURNED THE IGNITION OFF AND THEN RESTARTED THE CAR AND THE POWER STEERING FUNCTIONED AGAIN. THE SAME PROBLEM HAS HAPPENED ONCE IN EACH OF THE THREE DAYS FOLLOWING THAT INITIAL INCIDENT. *TR

RECVD IGN SW RECALL (TRBL W/KEYS HARD TO GET OUT OF IGN SW & WONT TURN TO OFF POSITION INCREASINGLY GETTING WORSE ;RAN BATT DWN.JMP STRTED CAR OK BUT NOW TRANSMISSION STAYS IN FIRST GEAR,HARD STEERING W/DIC READS PWR STEERING .ITS MY 23 YEAR OLD DAUGHTER'S CAR SENIOR STUDENT @OHIO UNIVERSITY;STUCK @ SMALL GM USED CAR DEALER THAT INSISTS SHIFTER NEED TO BE REPLACED @ $500.00 PLUS FIRST W/NO GUANTEE TO FIX TRBL BEFORE ANY OTHER REPAIRS THAT I BELIEVE SHOULD FALL UNDER GM IGN SW RECALL & GM HARD STEERING EXTENDED WARRANTY OFFERED SEEN ON LINE NEWS RE:SATURN ION DISCLOSERS SINCE FEB 2014 @ NO COST TO ME.NEVER HAD TRANSMISSION SHIFT/HARD STEERING PROBLEMS EVER TILL NOW BUT IGN SW HAS BEEN A PLAGUE SEVERAL YEARS NOW! *TR

2007 SATURN ION. CONSUMER WRITES IN REGARD TO VEHICLE ELECTRICAL PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE WOULD LOSE POWER AND SHUT DOWN. THE VEHICLE WAS TAKEN TO THE DEALER. THE SERVICE INFORMED THE CONSUMER, NO CHIP WAS FOUND AND THEREFORE, THE VEHICLE COULD NOT BE FIXED WITHOUT A CHIP NOTIFICATION. THE CONSUMER HAS SINCE TRADED THE VEHICLE. *JB

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED.THE CONTACT RESTARTED THE ENGINE AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. THE VIN WAS UNAVAILABLE.

IN DECEMBER, 2012 WE PURCHASED A 2007 SATURN ION FROM A LOCAL DEALER. SHORTLY AFTER PURCHASE WE HAD ISSUES WITH THE ELECTRICAL SYSTEM AND THE IGNITION KEY WHICH WE CONTACTED THE DEALER ABOUT AND WERE REASSURED THAT IT WAS NO CAUSE FOR CONCERN, SUBSEQUENTLY WE ALLOWED MY SIGNIFICANT OTHER'S DAUGHTER TO TAKE THE VEHICLE TO COLLEGE WITH HER AS SHE NEEDED A FORM OF TRANSPORTATION AT SCHOOL. ON BLACK FRIDAY, 2013 SHE ENCOUNTERED A MINOR MOTOR VEHICLE ACCIDENT IN A PARKING LOT WHERE IT IS MY UNDERSTANDING THE VEHICLE SHUT OFF. I HAVE CONTACTED GENERAL MOTORS AND REQUESTED A COURTESY VEHICLE FOR HER WHICH THEY HAD AGREED TO PROVIDE THROUGH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S WEB SITE AND THEY STATE ONE EXCUSE AFTER ANOTHER WHY THEY CANNOT DO THIS. GENERAL MOTORS HAS EXHIBITED A COMPLETE LACK OF ANY CONCERN FOR THE DRIVER'S SAFETY AND THEY ARE NOW AT THE POINT WHERE THEY WANT MY SIGNIFICANT OTHER TO DRIVE 500 MILES ACROSS STATE PICK UP HER VEHICLE, TAKE IT TO A DEALER AND PICK UP A RENTAL CAR, WHICH WILL COST HER A $50 DEPOSIT AND WHEN THE REPAIR, WHICH IS A MANUFACTURERS DEFECT, IS FINALLY COMPLETED SHE SHOULD DO THIS ALL OVER AGAIN WITHOUT ANY COMPENSATION FROM GM. THIS IS TOTALLY UNACCEPTABLE AND IN COMPLETE CONFLICT WITH WHAT GM HAS TOLD THE NHTSA THEY WOULD DO. AT THIS POINT IN TIME, I RESPECTFULLY REQUEST NHTSA INVESTIGATE THIS MATTER AND PROPOSE AN AGREEABLE RESOLUTION. *TR

I HAVE HAD TROUBLE WITH THIS IGNITION FOR YEARS, HAVING TO JIGGLE IT TO START THE CAR, A KEY TIP BROKE OFF FROM TRYING TO TURN IT. I ALSO WAS NEVER CONTACTED ABOUT FUEL LINE RECALL THAT I HAD TO HAVE REPAIRED AND PAID FOR. MY ENGINE HAS ALSO LOST POWER AND THE ENGINE LIGHT HAS BEEN ON FOR YEARS AND THEY DON'T KNOW WHY? I DON'T FEEL SAFE EVEN DRIVING THIS PIECE OF JUNK TO THE DEALER. *TR

ENGINE REDUCED SPEED LIGHT AND TRACTION LIGHT CAME ON AND CAR CANT ACCELERATE PAST 20MPH. *TR

AFTER MY DAY OF DRIVING I PULLED INTO MY DRIVEWAY AT MY HOME AND PUT MY CAR INTO THE PARK GEAR AND CONTINUED TO REMOVE MY KEY--THE KEY WOULD NOT TURN TO OFF POSITION. IT HAD LOCKED INTO PLACE. I HAD TO CALL MY HUSBAND TO COME HOME AND HELP ME. HE TOO TRIED. IT WOULD NOT TURN TO THE OFF POSITION. THE ONLY WAY WE GOT THE CAR TO TURN OFF THE ENGINE WAS TO DISCONNECT THE BATTERY CABLES. THE KEY STAYED IN THE ON POSITION. I HAD TO CONTACT THE GM DEALER THE NEXT MORNING -- I HAD TO HAVE MY CAR TOWED TO THE DEALERSHIP IN FREDERICK, MARYLAND. I WAS REPAIRED AND I WAS CHARGED A TOTAL OF $512.36 I RECEIVED A RECALL LETTER TODAY MARCH 14, 2014 STATING THERE IS A RECALL 14063 THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION CAMPAIGN ID NUMBER FOR THIS RECALL IS 14V-047 SINCE THIS HAS ALREADY AFFECTED MY CAR AND I HAVE PAID I AM REQUESTING REIMBURSEMENT. *TR

IN REGARDS TO CAMPAIGN ID NUMBER 14V-047. I HAVE BEEN IN TOUCH WITH CUSTOMER SERVICE TWICE, ONCE ON 3/13/14 AND THE OTHER ON 3/14/14. BOTH TIMES THE REP STATED THAT A MESSAGE WAS LEFT AT MY LOCAL DEALERSHIP. I ALSO CALLED THE DEALERSHIP ON 3/13/14 IN THE EVENING AND 3/14/14 DURING THE DAY. I LEFT MESSAGES BOTH TIMES. I NEVER GOT A CALL BACK FROM THE DEALERSHIP. I REALIZE THERE MAY BE A HIGH VOLUME OF CALLS DUE TO THE RECALL. BUT I HAVE NOT BEEN OFFERED A SOLUTION WHAT SO EVER. GM STATED THEY WOULD PROVIDE A LOANER CAR IN NEWS RELEASES AND THE CUSTOMER SERVICE REP AND THE GMC DEALERSHIP HAVE DONE NOTHING TO HELP PUT A LOANER IN PLACE. I DRIVE MY CAR FOR WORK ON A DAILY BASIS AND DO NOT HAVE THE MEANS OR ACCESS TO ANOTHER CAR. THE BOTTOM LINE IS YOU WOULD THINK THAT SINCE THERE HAVE BEEN FATALITIES AND MANY ACCIDENTS RELATED TO THIS RECALL THAT IT WOULD BE A PRIORITY TO ADDRESS MY CONCERN. I'M VERY DISSATISFIED. *TR