2003 SATURN ION Complaints
View complaints related to 2003 SATURN ION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 730 complaints submitted for the 2003 SATURN ION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 SATURN ION- HILLSBORO, OR
TL*THE CONTACT OWNS A 2003 SATURN ION LEVEL 2 (NA). THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST WHICH CONCLUDED THAT THE IGNITION SWITCH AND PASS LOCK NEEDED TO BE REPAIRED. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE DEALER WAS REPAIRING THE IGNITION SWITCH AND THE ANTI THEFT DEVICE SYSTEM. THE CURRENT MILEAGE WAS APPROXIMATELY 66,000. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN ION- SEAL BEACH, CA
TL*THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT NOTICED THAT THE KEY WOULD REMAIN STUCK IN THE IGNITION WHEN THE VEHICLE WAS SHUT OFF. BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED WHO WAS AWARE OF THE ISSUE BUT DID NOT OFFER ANY ADDITIONAL ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 60,000. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN ION- SIMPSONVILLE, SC
TL*THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE AND ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE EVENTUALLY STARTED AFTER SEVERAL ATTEMPTS. SHE TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER INFORMED HER THAT SHE NEEDED TO REPLACE THE STARTER. THE VEHICLE WAS REPAIRED. SHE ALSO STATED THAT THE KEY WAS GETTING STUCK INSIDE OF THE IGNITION WHICH MADE IT IMPOSSIBLE TO TURN THE VEHICLE OFF OR REMOVE THE KEY FROM THE CYLINDER. THE VEHICLE WAS INSPECTED FOR THAT FAILURE AND INFORMED HER THAT SHE NEEDED TO REPLACE THE IGNITION SWITCH. INSTEAD OF REPLACING THE IGNITION SWITCH DUE TO COST THEY OPTED TO REPROGRAM THE KEY SO THAT SHE COULD REMOVE IT NO MATTER WHAT GEAR THE VEHICLE WAS IN. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 2/23/11 *CN ACCORDING TO THE SERVICE INVOICE, THE VEHICLE NEEDED A NEW SHIFTER WHICH WAS CAUSING THE KEY TO BECOME STUCK IN THE IGNITION. UPDATED 06/20/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN ION- SPARKS, MD
2003 SATURN ION TENDS TO NOT WANT TO START EVERY WINTER! IT HAS TO DO WITH THE IGNITION SWITCH FREEZING UP. IT WILL HAPPEN RANDOMLY IN THE WINTER 2-3 TIMES A WEEK. IT IS PRETTY BAD WHEN YOUR CAR LETS YOU SITTING FOR 22 MIN. WITH A BABY WHEN ITS 22 DEGREES OUTSIDE!!! *TR
Source: NHTSA WEB SITE -
2003 SATURN ION- OKLAHOMA CITY, OK
2003 ION SATURN WILL NOT START ON COLD MORNINGS. THIS STARTED 2010 IN JANUARY. I HAVE TAKEN TO FIRESTONE TO FIX. WASN'T COLD ENOUGH. CAR STARTED. NOW WEATHER IS COLDER AND CAR WILL NOT START. SERVICE ENGINE LIGHT COMES ON. THEN NOTHING. I HAVE NOTICED SEVERAL COMPLAINTS OF THIS SAME TYPE THAT I AM HAVING. MY CAR ONLY HAS 60,000 MILES. NEW BATTERY PUT IN JAN 2010. CAR MECHANIC SAID CANNOT DETERMINE PROBLEM UNTIL CAR WON'T START FOR THEM. VERY FRUSTRATING. THIS IS REALLY THE ONLY PROBLEM I HAVE HAD WITH MY 2003 SATURN ION. WANTED TO KEEP CAR FOR A LONG TIME. AFTER THE WEATHER GETS WARMER DURING THE DAY, CAR WILL START RIGHT UP. RECALL??? *TR
Source: NHTSA WEB SITE -
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2003 SATURN ION- ENGLEWOOD, CO
POWER STEERING SHUTS OFF WHILE DRIVING THE CAR. NOTIFICATION SOUND BEEPS AND POWER STEERING TURNED OFF IS NOTED ON DASH BOARD. ONCE CAR IS TURNED OFF AND RE-STARTED, POWER STEERING STARTS WORKING AGAIN. *TR
Source: NHTSA WEB SITE -
2003 SATURN ION- BELTON, TX
2003 SATURN ION IGNITION SWITCH. I CAN'T GET MY KEY OUT OF THE IGNITION AFTER I HAVE PARKED THE CAR AND TURNED MY KEY TO THE OFF POSITION. I OFTEN HAVE TO SIT IN MY CAR FOR UP TO 10MINUTES BEFORE IT WILL RELEASE AND LET ME HAVE MY KEY. WHEN I AM ABLE TO GET MY KEY OUT OF THE IGNITION MY CAR WITH DING.. LIKE THE SOUND IT MAKES WHEN YOU LEAVE YOUR LIGHTS ON, AND IT WILL NOT LET ME LOCK MY CAR USING MY POWER LOCKS. I HAVE TAKEN IT TO A GM DEALERSHIP AND THEY HAVE SAID THAT IT IS THE FAULTY IGNITION SWITCH SEEN RECURRENTLY IN SATURN'S CARS. EVEN GETTING THE IGNITION SWITCH REPLACED I WAS BACK TO WHERE I FIRST STARTED ABOUT A WEEK LATER. THIS IS DANGEROUS AND NEEDS TO BE RECALLED!!! I CAN'T BELIEVE THAT AFTER ALL THESE YEARS THAT THIS STILL TO THIS DAY HAS NOT BEEN RECALLED... THIS IS ABSOLUTELY RIDICULOUS! *TR
Source: NHTSA WEB SITE -
2003 SATURN ION- DELVIEW, VA
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT WAS DRIVING 10 MPH WHEN THE POWER STEERING LIGHT ILLUMINATED AND THE CONTACT HAD A VERY DIFFICULT TIME TURNING THE STEERING WHEEL. THE CONTACT HAD TO USE EXTREME FORCE TO PULL OVER AND TURN THE VEHICLE OFF. THE DEALER WAS NOT INFORMED OF THE FAILURE AND THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE RECURRED TWICE. THE FAILURE MILEAGE WAS 117,242 AND THE CURRENT MILEAGE WAS 117,276.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN ION- MCKEESPORT, PA
2003 SATURN ION. OVER THE PAST 3 WEEKS, POWER STEERING FAILS AT LEAST ONCE DURING EACH TRIP. ONE SUCH OCCASION, IT OCCURRED WITHIN 100 YARDS OF A WIDE BEND ALMOST RESULTING IN CRASH/INJURY. THIS IS THE SECOND COMPLAINT I HAVE FILED FOR THIS ISSUE. *TR
Source: NHTSA WEB SITE -
2003 SATURN ION- NEW WINDSOR, NY
VEHICLE WAS TAKEN TO AUTHORIZED SATURN DEALER, 2003 SATURN ION HAD CONTINUOUS HIGH ENGINE IDLE AFTER BEING DRIVEN AT HIGHWAY SPEEDS. IF VEHICLE WAS SHUT OFF THE POWER CONTROL MODULE(PCM) COMPUTER RESET IT SELF. SATURN DEALER SERVICED THE VEHICLE BY RE-PROGRAMMING THE PCM( 10/21/10) AS PER A ISSUED SERVICE BULLETIN OF 4/2004 . THIS DID NOT WORK. THEN THEY ADVISED A SPRING IN THROTTLE BODY (ENGINE) WAS BAD AND REPLACED SPRING ( 10/28/10). THIS ALSO DID NOT WORK, ENGINE STILL HAS HIGH IDLE AND I BOUGHT THE VEHICLE BACK ON 11/2/10 TO THE SERVICE DEALER.. SERVICE DEALER THEN HOOKED UP CAR TO COMPUTER AND HAS SER TECH DRIVE VEHICLE FOR OVER 25 MILES, 2 TIMES ; AND THENFOUND ANOTHER PROBLEM. THEY INDICATED THAT THE POWER CONTROL MODULE COMPUTER HAD A SHORT AND CAUSED A BURNED OUT COMPONENT IN THE COMPUTER. SINCE THE SATURN IS NO LONGER BEING PRODUCES, THE COMPUTER WHICH MUST BE REPLACED IS ON BACK ORDER; AND UNKNOWN WHEN PART WILL ARRIVE. THE SATURN SERVICE DEALER ( INGERSOLL AUTO IN DANBURY CT) ADVISED THAT THE VEHICLE SHOULD NOT BE DRIVEN AS IT WAS A SAFETY HAZARD, SINCE THE COMPUTER CONTROLS NOT ONLY THE ENGINE BUT THE ABS BRAKING SYSTEM. AT THIS TIME UNKNOWN WHEN A PART WILL ARRIVE AS IT IS ON BACK ORDER. IN SEARCHING THE INTERNET I FOUND NUMEROUS COMPLAINTS FROM PERSON WHO ALSO HAD PROBLEMS WITH THE POWER CONTROL MODULE COMPUTER. I BELIEVE THAT GM/SATURN HAS HAD FULL KNOWLEDGE OF THE PROBLEM AND SHOULD HAVE TAKEN CARE OF THIS PROBLEM PRIOR; AND AS OTHER OWNERS OF SATURNS ARE HAVING THIS SERIOUS PROBLEM THEN GM SHOULD BE MAKING REPLACEMENT PARTS FOR THIS COMPUTER MORE AVAILABLE TO SATURN OWNERS. INGERSOLL AUTO IN DANBURY CT HAS ADVISED ME THAT THEY DO NOTKNOW WHEN THE REPLACEMENT COMPUTER WILL BE AVAILABLE AS THERE IS NO PART AVAILABLE IN THE ENTIRE USA. PART WILL HAVE TO BE MADE BY GM AND UNKNOWN WHEN THIS WILL HAPPEN. SO MY 2003 SATURN ION MUST BE LEFT AT THE DEALER UNTIL A REPLACEMENT COMPUTER IS SENT BY GM , SO MY CAR CAN BE REPAIRED. *TR
Source: NHTSA WEB SITE