2007 SATURN ION Complaints

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT NOTICED THAT THE GAS GAUGE READ EMPTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 21,000.

I CURRENTLY OWN A '07 SATURN ION AND JUST YESTERDAY MY POWER STEERING DISPLAY LIGHT CAME ON SHORTLY AFTER THAT I WAS UNABLE TO TURN MY STEERING WHEEL LUCKILY I WAS ABLE TO MOVE TO THE SIDE AND CALLED FOR HELP. *TR

THE KEY TO THIS VEHICLE IS STUCK IN THE IGNITION AND WILL NOT TURN OFF. THIS VEHICLE HAD THIS IGNITION REPLACED DUE TO A SIMILAR ISSUE IN 2010 BY A GM DEALER IN OURISMAN CHEVROLET BUICK (703) 329-1300 1800 OLD RICHMOND HIGHWAY, ALEXANDRIA, VA 22303-1856. THE ORIGINAL PART BECAME DEFECTED FOR THE SAME ISSUE AND I HAD TO PAY OVER $700 TO HAVE THE PART REPLACED. NOW, THE SAME ISSUE HAS OCCURRED. THE KEY IS STUCK IN THE IGNITION AND UNABLE TO TURN OFF THE CAR. I CONTACTED GENERAL MOTORS (SATURN) AT 1-800-553-6600 TO REPORT THE PROBLEM AND THEY ARE AWARE THIS HAS BEEN HAPPENING. HOWEVER, THE IS NO RECALL TO CORRECT THIS MEASURE. TO TURN THE CAR OFF YOU HAVE TO DISCONNECT THE WIRES OR REPLACE THE PART FOR ANOTHER $900. IF GM (SATURN) IS AWARE OF THE PROBLEM A RECALL SHOULD BE POSTED TO ALL OWNERS OF THE SATURN ION AND REIMBURSEMENT SHOULD BE PROVIDED FOR OWNERS WHO HAD PAID TO HAVE THE PART REPLACED. *TR

APPROXIMATELY 3-4 WEEKS AGO, I STARTED SMELLING A STRONG GASOLINE SMELL OUTSIDE MY CAR WHEN I PARKED IT. THE SMELL WAS GROWING STRONGER (AND I COULD SMELL IT IN THE CABIN ITSELF) SO I TOOK IT TO MY MECHANIC WHO TOLD ME IT WAS THE FUEL PUMP. HE HAD PRINTED OUT THE RECALL AND SUGGESTED I CONTACT GM. WHEN I CONTACTED THE LOCAL DEALERSHIP, I WAS TOLD THEY WOULDN'T/COULDN'T HONOR THE RECALL AS IT WAS VIN SPECIFIC. BACK TO MY MECHANIC WHO FIXED IT (AND BY NOW I WAS LEAKING GASOLINE) AND HE ADVISED ME TO CONTACT GM AGAIN AS THE FUEL PUMP WAS CRACKED EXACTLY WHERE THE FUEL PUMP INVOLVED IN THE RECALL WAS. HE GAVE ME THE PART AND I DID CONTACT GM BUT WAS TOLD BY GM THAT THEY WILL NOT HONOR THE RECALL, THAT IT WAS VIN SPECIFIC. TO ADD INSULT TO INJURY I WAS TOLD BY THE PERSON WHO CALLED ME THAT SHE "WANTED TO ASSURE ME THAT YOUR VEHICLE IS SAFE TO DRIVE, IT'S NOT INVOLVED IN THE RECALL." NEEDLESS TO SAY, THAT DID NOT GO OVER WELL SINCE THE REASON IT'S SAFE TO DRIVE IS THAT I HAD IT FIXED MYSELF. I WILL ALSO BE FILING COMPLAINTS WITH MY STATE AG AND THE BBB. THANK YOU FOR YOUR CONSIDERATION AND HELP IN THIS MATTER. *TR

WHILE TRYING TO SWITCH IGNITION TO OFF, THE IGNITION SWITCH WOULD GET STUCK AT POWER ON POSITION. PART WAS REPLACED BY MECHANIC, SAYING "THIS PART ALWAYS FAILS IN GM VEHICLES AFTER 5 YEARS". THE NEW PART STARTED TO GET STUCK AT THE SAME POSITION A YEAR LATER AND IT TAKES MULTIPLE TRIES TO GET IT SHUT OFF COMPLETELY. *TR

POWER STEERING LIGHT WENT ON AND LOST POWER STEERING. ONCE VEHICLE WAS SHUT OFF AND TURNED BACK ON, PROBLEM RESOLVED. NEXT TIME I WAS DRIVING, I LOST POWER STEERING AGAIN WHILE I WAS DRIVING. *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED BY A PRIVATE MECHANIC A GASOLINE SMELL WAS BEING EMITTED. THE MECHANIC CONFIRMED THAT THE FUEL PUMP HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THEIR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 55,000.

THE KEY WOULD GET STUCK IN THE IGNITION NOT ALLOWING ME TO GET OUT OF THE VEHICLE UNLESS I MANUALLY UNLOCKED THE DOORS. THIS WAS HAPPENING FOR ABOUT A YEAR OR MORE INTERMITTENTLY. THEN ONE DAY I COULD NOT GET THE CAR TO TURN OFF BECAUSE THE KEY WOULD NOT TURN. AFTER ABOUT A 5-10 SECOND TIME FRAME, THE IGNITION WOULD UNLOCK ALLOWING ME TO TURN THE CAR OFF AND REMOVE THE KEY. THIS OCCURRED INTERMITTENTLY FOR A COUPLE OF DAYS THEN WHEN I WAS ON VACATION, THE KEY WOULD NOT COME OUT AT ALL WHILE THE CAR WAS STILL RUNNING. I WAS LEFT WITH HAVING TO TEMPORARILY UNPLUG THE BATTERY AND THE FUSE SO THE CAR WOULD TURN OFF. THE MECHANIC I TOOK THE CAR TO WHILE ON VACATION SHOWED ME HOW TO DO THIS AND WAS ABLE TO GET THE KEY OUT OF THE IGNITION. I HAD THE CAR TOWED TO A MECHANIC ONCE I ARRIVED HOME BECAUSE THE CAR WOULD NOT START AT ALL AT THIS POINT, THE MECHANIC INFORMED ME THE IGNITION LOCK WAS BAD, AND APPARENTLY GM HAD BEEN AWARE OF THE PROBLEM AND OFFERED NO RECALL BUT DID RE-DESIGN THE INTERNAL COMPONENTS OF THE IGNITION LOCK. *TR

SMELL OF GASOLINE COMING FROM UNDER REAR OF VEHICLE. TOOK CAR TO DEALER TO GET FUEL PUMP REPLACED. I SEE RECALL FOR SIMILAR PROBLEM BUT ONLY IN SOME STATES. I SEE RECALL HAS BEEN EXPANDED TO HOPEFULLY INCLUDE ALL STATES. *TR

TOOK MY CAR TO A GM DEALER REGARDING THE SCENT OF GAS IN BACK OF THE CAR INC. IN THE TRUNK. WHILE DOING A SCHEDULED MAINTENANCE, THEY DIDN'T FIND ANYTHING. TOOK MY VEHICLE TO A DIFFERENT DEALER AND THE SMELL OF GAS HAD GOTTEN WORSE. THERE WAS NO STAIN IN MY DRIVEWAY. ONCE THE GAS TANK WAS MOVED AND THEN REMOVED, THE PUDDLING OF GAS ON THE TOP OF THE TANK WAS PREVALENT. LOOKING CLOSER, THE PLASTIC WAS CRACKED THAT WAS APART OF THE MODULE. *TR