2003 SATURN ION Complaints
View complaints related to 2003 SATURN ION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 730 complaints submitted for the 2003 SATURN ION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2003 SATURN ION- COON RAPIDS, MN
OIL STARTED LEAKING ON SATURDAY, TOOK TO SHOP ON SUNDAY, THEY THOUGHT CRACKED HEAD GASKET. WENT TO SATURN DEALER ON MONDAY, THEY COULD NOT ID LEAK, DIRECTED ME TO BRING BACK IN A COUPLE DAYS. TODAY THEY IDENTIFIED CRACKED CYLINDER HEAD. CAR HAS ONLY 67,000 MILES AND HAS NEVER OVERHEATED TO THE BEST OF MY KNOWLEDGE. BLOCK IS CAST IRON, CYL HEAD IS ALUMINUM. QUOTED COST TO REPAIR: $2600, NOT UNDER WARRANTY AND NOT COVERED BY DEALER. *TR
Source: NHTSA WEB SITE -
2003 SATURN ION- OMAHA, NE
TL*THE CONTACT OWNS A 2003 SATURN ION. IN COLD WEATHER CONDITIONS, THE VEHICLE WOULD NOT START. USUALLY AFTER REPEATED ATTEMPTS OF TURNING THE KEY IN THE IGNITION, THE VEHICLE WILL START. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER FOR INSPECTION TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000 AND CURRENT MILEAGE WAS 48,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN ION- KAUKAUNA , WI
I DRIVE A 2003 SATURN ION 3 - AND EVERY WINTER I GO THROUGH THE SAME ISSUE. THE CAR WILL RANDOMLY NOT START. AFTER ABOUT 10-20 MINUTES OF ATTEMPTING TO START THE VEHICLE WILL FINALLY TURN OVER AND START JUST FINE. I BEGAN TO RESEARCH THIS ISSUE LAST WINTER AND FOUND THIS: HTTP://WWW.CARSURVEY.ORG/VIEWMORECOMMENTS_REVIEW_97727_6.HTML THIS WEBSITE HAS PAGES AND PAGES OF PEOPLE OWNING THE SAME CAR AND HAVING THE SAME PROBLEM. THE PROBLEM HAPPENS ONLY WHEN IT'S COLD OUT AND IT STARTED OFF HAPPENING ONCE IN A GREAT WHILE...UP UNTIL THIS WINTER. I LIVE IN WISCONSIN AND IT'S COLD FOR A GOOD 4 OR 5 MONTHS. THIS WEEK MY CAR HAS NOT STARTED 5 TIMES RESULTING IN ME BEING LATE FOR WORK AND LATE FOR SCHEDULED EVENTS....5 TIMES. I WORK FOR A HIGHLY RESPECTED COMPANY AND AM AN OFFICE MANAGER. I AM EXPECTED TO BE ON TIME TO OPEN THE OFFICE AND GET THINGS GOING IN THE MORNING. I'M HOPING THAT WITH THE MILLIONS OF SATURN CUSTOMERS WHO ARE NOT SATISFIED THAT A RECALL WILL BE ISSUED AND I CAN HAVE THIS PROBLEM FIXED. I CAN NOT JUSTIFY PAYING FOR A PROBLEM THAT A MULTI MILLION DOLLAR CAR COMPANY IS AWARE OF AND IS CHOOSING TO DO NOTHING ABOUT. *TR
Source: NHTSA WEB SITE -
2003 SATURN ION- BINBROOK, 00
ONLY WHEN IT'S COLD OUTSIDE, MY CAR WON'T START. I'VE REPLACED THE STARTER AND FOUND OUT THAT IT WAS NOT THE PROBLEM. AFTER RESEARCHING MY ISSUE ON THE INTERNET, I FOUND THAT THOUSANDS OF OTHER PEOPLE HAVE THE EXACT SAME PROBLEM AS ME. SINCE THE PROBLEM IS THE IGNITION SWITCH, AND EVERYONE THAT REPLACES IT SAYS THE PROBLEM PERSISTS, I'M NOT GOING TO WASTE MONEY ON AN ISSUE THAT CAN'T BE RESOLVED UNLESS YOUR ORGANIZATION PUTS A RECALL ON THAT PART. I'M SURE YOU'VE RECEIVED NUMEROUS OF EMAILS REGARDING THIS PROBLEM, SO THE ONLY SOLUTION WOULD BE TO RECALL THAT ITEM. SINCE WE HAVE GIVEN YOU BUSINESS BY PURCHASING YOUR VEHICLES, THE ONLY THING TO DO IS TO HELP OUT YOUR LOYAL CUSTOMERS. *TR
Source: NHTSA WEB SITE -
2003 SATURN ION- CASSELBERRY, FL
TL*THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION WHILE THE VEHICLE WAS IN ANY GEAR, INCLUDING DRIVE OR REVERSE. SHE TOOK THE VEHICLE TO THE DEALER AT LEAST TWICE AND EACH TIME THEY STATED THAT THERE WAS A DIFFERENT FAILURE. THE DEALER WANTS TO REPLACE THE STEERING COLUMN ALL THE WAY THROUGH THE ENGINE TO DETERMINE THE CAUSE OF THE FAILURE. THE KEY WOULD NOT TURN ALL THE WAY BACK TO THE ACC POSITION UNLESS THE VEHICLE HAD BEEN IDLING FOR AT LEAST 3-5 MINUTES. THE CONTACT FOUND NHTSA CAMPAIGN ID NUMBER 97V055000 (ELECTRICAL SYSTEM:IGNITION:SWITCH) FOR THE SAME MAKE, BUT A DIFFERENT MODEL AND THE PREVIOUS YEAR. THE CONTACT FEELS THAT THE RECALL SHOULD BE EXPANDED FOR HER YEAR, MAKE, AND MODEL VEHICLE. SHE FOUND HUNDREDS OF COMPLAINTS ONLINE REGARDING THIS FAILURE. THE FAILURE BEGAN WITHIN A WEEK OF PURCHASING THE VEHICLE. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 41,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2003 SATURN ION- GLENDALE, AZ
MY SATURN 2003 ION CONTINUES TO HAVE INTERMITTENT STARTING PROBLEMS(NOT RELATED TO THE BATTERY), AND PROBLEMS WITH THE KEY GETTING STUCK IN THE IGNITION CYLINDER, EVEN AFTER THE IGNITION CYLINDER WAS REPLACED. THEY CANNOT DETECT A PROBLEM YET IT STILL KEEPS HAPPENING! *TR
Source: NHTSA WEB SITE -
2003 SATURN ION- SCHENECTADY, NY
2003 SATURN ION HAS PROBLEMS STARTING IN THE COLD. MULTIPLE WEBSITES DOCUMENT DOZENS OF CASES OF PEOPLE WITH THE EXACT SAME ISSUE ALL RELATING TO A FAULTY IGNITION SWITCH SYSTEM. PROBLEM OCCURRED SPORADICALLY THE FIRST COUPLE YEARS BUT HAS BECOME MORE AND MORE COMMON. SATURN IS WILLING TO REPLACE THE IGNITION SWITCH BUT AT MY EXPENSE FOR SOMETHING THAT IS AN OBVIOUS DEFECT OF THE CAR. *TR
Source: NHTSA WEB SITE -
2003 SATURN ION- MANASSAS, VA
CAR WILL NOT START IN TEMPERATURES NEAR 32 DEGREES OR LESS. IGNITION SWITCH AND BATTERY HAVE ALREADY BEEN REPLACED. CAR STARTS TO CRANK THEN STALLS OUT AND SERVICE LIGHT COMES ON. MUST WAIT 10-15 MINUTES TO TRY AGAIN. IF LUCKY IT WILL START ON 2ND TRY, OTHERWISE 3RD. THIS HAS BEEN GOING ON FOR PAST 3 WEEKS WHEN TEMPS DROPPED. *TR
Source: NHTSA WEB SITE -
2003 SATURN ION- WISCASSET, ME
BOUGHT VEHICLE IN APR. 05, DEC 06 PROBLEM STARTING CAR IN COLD WEATHER LATE FOR WORK, DEALER REPLACED PASSLOCK2 SYSTEM DEC 06, VEHICLE FINE UNTIL DEC 07, PROBLEM CAME ABOUT AGAIN, JAN 08 CALLED DEALER SAID TO BRING IN FOR DIAGNOSTIC, DID SO DEALER SAID IT'S THE BODY CONTROL MODULE (BCM FOR SHORT), PRIOR TO FINDING THAT OUT REPLACED STARTER AND BATTERY TO TRY AND FIX PROBLEM. CALLED SATURN CUSTOMER SUPPORT JAN OR FEB, THEY SAID THE ELECTRONIC FAILING WAS MY FAULT AND I HAD TO FIX PROBLEM. SITTING IN THE COLD WAITING TO START MY CAR HAS RESULTED IN LOSE OF DEXTERITY AND FEELING IN FINGER TIPS DUE TO PROLONGED EXPOSURE TO SUB-ZERO TEMPS TRYING TO START CAR. SATURN HAS A BULLETIN #1787659 SAYING THAT IF OWNERS COME IN REFERRING TO THEIR CAR NOT STARTING IN COLD WEATHER "NO CRANK, NO START WITH COMPLETE POWER". SATURN KNOWS OF THE PROBLEM AND WONT FIX IT CAUSE THEY DEEM IT "A NON-SAFETY ISSUE". *TR
Source: NHTSA WEB SITE -
2003 SATURN ION- TULSA, OK
WE HAVE A 2003 SATURN ION THAT HAS EXPERIENCED IGNITION PROBLEMS OVER THE LAST 2 YEARS. WE HAD THE STARTER REPLACED BY OUR MECHANIC WHEN THE PROBLEM FIRST OCCURRED IN 2006 BUT HAVE EXPERIENCED THE PROBLEM 12-15 TIMES SINCE THEN. WE HAVE FOUND OUT THAT THE CAR WILL START IF YOU WAIT FOR 15 MINUTES OR SO BUT IT IS NOT ALWAYS CONVENIENT TO DO SO. AN INTERNET SEARCH REVEALS NUMEROUS SATURN OWNERS WITH THE SAME PROBLEM WHICH HAS NOT BEEN ACKNOWLEDGED BY SATURN AS A DESIGN OR MANUFACTURING DEFECT. MY LOCAL DEALERSHIP IS AWARE OF THE PROBLEM WITH THE PASSLOCK IGNITION SYSTEM BUT CAN ONLY REPAIR IT FOR A FEE. *TR
Source: NHTSA WEB SITE