2005 SATURN ION Complaints

DT: RELAY VAN. THE REAR SLIDING DOORS INTERMITTENTLY OPEN, AND CONSUMER IS CONCERNED IF IT IS IN AN ACCIDENT, CONSUMER COULDN'T GET CHILDREN OUT. THE DEALER CAN NOT DUPLICATE THE PROBLEM, AND HAVE REPLACED THE ALTERNATOR WITH A HIGHER AMPERAGE ONE. THIS HELPED WITH THE LIGHTS DIMMING PROBLEM, BUT NOT THE INDICATOR ALARM SOUNDING OR THE REAR DOOR PROBLEM. *TT

DT: THE CAR IS LOSING POWER AT 70MPH AND IS SHUTTING ITSELF OFF. THE CAR WAS PURCHASED ON JUNE 3 AND IT WAS RETURNED TO THE DEALER ON JUNE 4 WITH THIS HAPPENING 4 TIMES IN LESS THAN 24 HOURS. THE SALES PERSON SAID "STAY THERE AND I KNOW WHAT IT IS, IT'S HAPPENED BEFORE". THE SALES PERSON DID COME AND PICK UP THE CONSUMER. THE SALES PERSON SAID THAT THE IGNITION WAS DEFECTIVE AND THE CONSUMER'S KEYCHAIN WAS AT FAULT. THE KEYCHAIN WEIGHED ABOUT AN OUNCE OR LESS. THE DEALERSHIP IS IN CONTROL OF THE VEHICLE AT THIS POINT. THERE ARE NO INDICATORS LIGHTS COMING ON IN THE VEHICLE. IT JUST LOSES POWER AND DIES. THIS IS A 2005 SATURN ION 2. THE OWNER HAD A SATURN ION 2 WITHOUT ANTI-LOCK BRAKES AND CHANGED MIND TO UPGRADE TO ONE WITH ABS, NOW SATURN IS NOT SO EAGER TO HELP CONSUMER. THE CAR IS STARTING RIGHT BACK, AFTER IT QUITS. *TT

DT: CONSUMER HAS A 2005 SATURN THAT HAS BEEN IN THE SHOP FOR THE TRANSMISSION. THE TRANSMISSION DROPPED OUT OF GEAR AND SHIFTED BACK INTO GEAR WHILE GOING OVER 40 MPH. THIS CAN CAUSE THE CONSUMER TO BE INVOLVED IN A REAR-END COLLISION. CONSUMER HAS HAD THE CAR IN 3 TIMES FOR TRANSMISSION PROBLEMS. SOMETIMES IT HANGS IN GEAR AND SHIFTS HARD. *TT

CONSUMER COMPLAINED ABOUT ELECTRICAL PROBLEMS. WHILE DRIVING AND LOOKING AT THE DASHBOARD ALL THE GAUGES SHINED, INDICATING THAT NOTHING WAS OPERATING NORMALLY. THE GAS GAUGE/ SPEEDOMETER, AND BATTERY METER, ETC. *AK

ALL DASH GAUGES FAILED, INCLUDING GAS GAUGE, SPEEDOMETER, ODOMETER, ETC. ON AT LEAST TWO SEPARATE OCCAISIONS. CAR WAS TWO WEEKS OLD TO THE DAY. MY SON (THE OWNER/LESSEE) WAS ATTEMPTING TO TAKE IT FROM HIS WORK TO THE DEALER LESS THAN A HALF MILE AWAY FOR "ADVICE" WHEN HE WAS INVOLVED IN ACCIDENT THAT PROBABLY DIDN'T CONTRIBUTE TO THE ACCIDENT. HOWEVER, IT'S IMPORTANT TO NOTE THAT WHEN I CALLED THE DEALER AND LET THEM KNOW THE SITUATION WITH THE DASH WAS THE REASON HE WAS RETURNING THE CAR, THE SALESMAN THEN INFORMED ME THAT "OH, YEAH, THOSE CARS SOMETIMES HAVE A SOFTWARE PROBLEM IN THEM, AND WHILE WE HAD TO WAIT A WHILE TO GET A "FIX", WE NOW HAVE ONE." SO IF THEY KNEW THERE WAS A PROBLEM, WHY DIDN'T THEY FIX IT DURING THE "DEALER PREP" STAGE? OR AT LEAST WARN THE CONSUMER OF THIS PROBLEM? WE NOW HAVE A 2 WEEK OLD CAR WITH BODY DAMAGE AND ARE AWAITING WORD FROM OUR INSURANCE ON WHICH BODY SHOP IT SHOULD GO TO. BUT, IN THE MEANTIME, WE STILL HAVE A CAR IN NEED OF A "SOFTWARE UPGRADE" EVEN AFTER IT'S FIXED. I WILL BE HORRIFIED TO EVER SET FOOT IN THAT CAR AGAIN, LET ALONE KNOW THAT THIS CAR IS THE PRIMARY TRANSPORTATION FOR MY COLLEGE-AGE SON. THE CAR HAS APPROX 500 MILES ON IT NOW, LESS THE MILEAGE IT HAD ON IT WHEN WE PURCHASED IT. *AK

CAR PURCHASED ON 2/26/05. FIRST TIME DRIVEN ON HIGHWAY, A 20" PIECE OF THE RAIN DRIP PANEL FLEW OFF. DEALER STATES CAR MUST HAVE BEEN HIT BY ROCK, BUT THERE WAS NO OTHER TRAFFIC IN FRONT OF VEHICLE. DEALER ALSO SAID THIS IS "EXPECTED BEHAVIOR" IF HIT BY DEBRIS AT OVER 35 MPH. IF HIT BY DEBRIS, WAS SMALL ENOUGH THAT THERE WAS NO NOISE UPON IMPACT, NOR WAS IT VISIBLE. SINCE THERE WERE NO VEHICLES TO THE SIDE OR FRONT OF VEHICLE, WE BELIEVE THIS PANEL IS DEFECTIVE. DEALER REFUSES TO REPAIR, AND QUOTES $782 TO FIX. OTHER BODY SHOPS ARE CONSIDERABLY LESS. IF THIS BEHAVIOR IS "EXPECTED" SATURN FALSELY ADVERTISES DURABILITY OF THE VEHICLE, AS THEIR ADS DEPICT GOLF BALLS HITTING THE VEHICLE WITH NO DAMAGE. FURTHER IF THIS IS "EXPECTED" THIS VEHICLE IS A DANGER TO OTHERS AROUND IT ON THE ROAD, IF SATURN BELIEVES IT IS NORMAL AND EXPECTED FOR 20" CHUNKS OF THE VEHICLE TO FLY OFF. *JB

UPON DRIVING THE INDICATOR LIGHTS ILLUMINATED THE DASHBOARD. CONSUMER STATED THAT THE FUEL GAUGE DID NOT INDICATE HOW MUCH GAS WAS IN THE VEHICLE. THE SPEEDOMETER FAILED. CONSUMER CONTACTED SATURN, THEY CHECKED THE VEHICLE THREE TIMES BUT THE PROBLEM RECURRED. *AK