2004 SATURN ION Complaints

MY NAME IS [XXX]. I OWN A 2004 SATURN ION. I HAVE OWNED IT FOR ABOUT 5 YEARS. THERE HAS BEEN MANY RECALLS INCLUDING POWER STEERING RECALL THAT WE HAD REPAIRED 08/28/2014 1.5 YRS AGO AND 15,000MILES. THE PROBLEM IS BACK. THE PROBLEM HAS BEEN BACK FOR A WHILE. I GOT HOLD OF GM DEALER AND GM THEMSELVES AND THEY TOLD US THEY DID RECALL NOW ITS OUR PROBLEM. THE ISSUE IS YOU LOOSE POWER STEERING AND MY DAUGHTER IS THE ONE THAT DRIVES THE CAR AND SHE IS ONLY 100 LBS AND WHEN THE CAR LOOSES POWER STEERING SHE CAN NOT CONTROL THE CAR. THIS IS A REAL SAFETY ISSUE AND I NEED HELP RESOLVING THIS ISSUE. WE HAVE FILED COMPLAINT WITH MANY DEPARTMENTS PLEASE SOMEONE HELP. THE DEALER IS ST JAY AUTO BUICK GMC 500 MEMORIAL DRIVE ST JAOHNSBURY, VT 05819 802-748-1355 MY INFO IS [XXX] AND [XXX] [XXX], VT 05855 [XXX] OR [XXX] VIN# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 266,000.

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 25 MPH, THE FRONT PASSENGER SIDE WHEEL BECAME LODGED INTO THE WHEEL WELL. UPON FURTHER INVESTIGATION, THE CONTACT NOTICED THE FRONT LOWER CONTROL ARM FAILED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. THE VIN WAS NOT AVAILABLE.

NO POWER STEERING AT LOW SPEED OR AFTER MORE THAN 5 MINUTES DRIVING. VERY HARD TO STEER. NO CONTROL OF THE CAR.

AFTER STOPPING AT AN INTERSECTION AND PREPARING TO TURN LEFT, THE CAR COULD NOT STEER TO THE LEFT. AS HE CAR DRIFTED FORWARD THE STEERING BECAME EASIER AND THE CAR WAS ABLE TO NEGOTIATE THE TURN. AS THE CAR PICKED UP SPEED, THE STEERING APPEARED TO BE NORMAL UNTIL APPROACHING ANOTHER 90 DEGREE RIGHT HAND TURN (1/2 MILE AWAY FROM THE STOP IN WHICH IT WAS HARD TO TURN). NOT KNOWING WHAT WAS HAPPENING WITH THE VEHICLE, HE SLOWED DOWN TO NEGOTIATE THE RIGHT HAND TURN AND THE CAR FAILED TO STEER RIGHT LEADING HIM STRAIGHT THRU AND INTO AN ONCOMING VEHICLE. THIS VEHICLE WAS IN THE SHOP ONE WEEK AFTER WE PURCHASED IT TO HAVE THE IGNITION SWITCH REPLACED. AFTER HAVING THE IGNITION SWITCH REPLACED THE PROBLEM WITH THE STEERING OCCURRED. THERE WAS MUCH DAMAGE DONE TO THE CAR AND OUR INSURANCE PICKED UP THE COST OF THE OTHER DRIVERS DAMAGES. THIS WAS OUR SONS FIRST CAR AND A TERRIBLE EXPERIENCE. THE CAR WAS TOWED BY GM TO A DEALERSHIP THAT DEAMED THE CAR SAFE. HE SAID THAT THE STEERING SHAFT WAS RUSTY WHICH CAUSED THE ACCIDENT. WE HAD A CLAIM THRU GM DUE TO THE STEERING RECALL AND THEY DENIED US SINCE THE DEALERSHIP THAT LOOKED AT THE CAR DEEMED IT TO BE SAFE. WE TOOK IT TO ANOTHER GARAGE THAT TOLD US THAT IT IS NOT SAFE AND NOT TO PUT OUR SON BACK IN IT UNTIL WE SPEAK TO YOU ABOUT HOW TO MOVE FORWARD. THE VEHICLE CAN BE REPLACED, BUT OUR SON CANNOT!!! HE WAS VERY LUCKY THAT THE ACCIDENT WAS NOT MORE SEVERE. WE WILL NOT PUT HIM OR ANYONE ELSE BACK IN THAT CAR IF NOTHING IS DONE TO PREVENT IT AGAIN. WE DON'T FEEL THAT IT'S OUR FINANCIAL RESPONSIBILITY TO HAVE THE PARTS REPLACED. PLEASE LET US KNOW IF THERE ARE ANY OPTIONS AVAILABLE TO US IN REGARDS TO THIS SITUATION. WE ARE DISSATISFIED WITH GM AND THE DEALER THAT SAID THE CAR WAS SAFE. OUR SONS LIFE IS AT STAKE AND THE POOR DECISIONS OF THE DEALERSHIP AND GM HAVE CREATED A POTENTIALLY CRITICAL SITUATION. THANKS

FUEL LEAK. CHANGING FUEL LINE AND HOPEFULLY THAT FIX WORKS. SAME THING CURRENTLY HAPPENING ON OUR 2006 SATURN VIN [XXX]. FRUSTRATING READING ALL THE YEARS OF COMPLAINTS WITH LIMITED RECALLS. DANGEROUS PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2004 SATURN ION. CONSUMER WRITES IN REGARDS TO VEHICLE SHUTS OFF WHILE DRIVING. *SMD THE DEALER REPLACED THE IGNITION SWITCH. *JB

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS SERVICED UNDER ANOTHER RECALL, BUT THE FAILURE SUDDENLY RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,752.

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE WAS SHIFTED TO REVERSE AND THE VEHICLE STARTED MAKING AN EXTREMELY LOUD NOISE. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING FAILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE BUT THE DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 211,600.

POWER STEERING FAILED WHEN TRAVELING ON A CITY STREET. LUCKILY, WAS GOING SLOW AT THE TIME & WAS ABLE TO COME TO A CONTROLLED STOP. NO DAMAGE TO VEHICLE OR OTHERS.