2005 SATURN ION Complaints

TOOK MY SATURN 2005 TO INTEGRITY CHEVROLET IN CHATTANOOGA, TN 4235359455 ACCORDING TO INSTRUCTIONS ON RECALL LETTER (13454) AND RECEIVED A RENTAL (WAS TOLD IT COULD TAKE WEEKS ) 2 DAYS LATER GOT A MESSAGE THAT MY CAR WAS MIRACULOUSLY FIXED. JOSH BAUGH STATED MY CAR WAS READY AND REPAIRED.CONFUSED, WENT TO GET MY CAR AND UPON ARRIVING AT MY HOME, THE KEY WOULDN'T COME OUT OF THE IGNITION AGAIN.CONTACTED JOSH BAUGH AGAIN AND HE SAID TO BRING THE CAR BY WHEN I GOT A CHANCE.RECEIVED A CALL FROM GM STATING THE PART FOR MY CAR WAS IN AND TO BRING THE CAR TO BE REPAIRED.WAS JUST TOLD BY THE WONDERFUL DEALERSHIP CAR WAS REPAIRED. TOOK MY CAR BACK AND NO REPAIRS HAD BEEN DONE.THEY LIED. LEFT MY CAR AGAIN AND ABOUT A WEEK LATER THEY CALL AND I GO TO PICK IT UP.TOLD ME THE BATTERY WAS DEAD I NEEDED TO BUY ANOTHER ONE I DONT THINK SO BECAUSE THEY WERE THE ONES THAT RAN THE BATTERY DOWN BY LEAVING THE KEY IN THE IGNITION (I JUST HAPPENED TO STOP BY GOT SOMETHING OUT OF MY CAR A DAY AFTER I LEFT IT OPENED THE DOOR THERE WAS THE KEY STILL STUCK IN THE IGNITION.I ALSO SUBMITTED RECEIPTS IN JUNE OF 2014 FOR IGNITION REPLACEMENT FOR THE SAME CAR. NO RESPONSE RESUBMITTED RECEIPTS DEC 2014 JOSH BAUGH EMAIL NEEDED THE ORIGINAL RECEIPTS.FEBRUARY 5TH 2015 TOOK THE RECEIPTS AND SAID THE RECEIPTS NEEDED TO HAVE THE VIN # BUT THEY COULD SEE IT HAD MY NAME AND 2005 SATURN AND THE IGNITION HAD TO REPLACED BY LOCK AND KEY COMP BECAUSE KEY WAS STUCK AND RUN BATTERY DOWN (AT 10:30 AT NIGHT)THEY COULD WRITE THE VIN # IN FOR ME. TO MY SURPRISE (NOT REALLY) A MESSAGE THE REIMBURSEMENT COULDN'T BE DONE BECAUSE WASN'T A VIN # ON RECEIPT ITS NOT LIKE WE ARE ALL TRYING TO GET REIMBURSED FOR SOMETHING WE DIDN'T PAY FOR OR SOME GOVERNMENT BAILOUT!I AM CONTACTING YOU TO LET YOU KNOW THIS DEALERSHIP LIED AND CONTINUES TO TRY TO PREVENT CUSTOMERS FROM RECEIVING THE PROMISES OF THE RECALL. *JS

MY CAR'S BATTERY KEEPS DYING ON ME. IT WILL DO SO IF I'M DRIVING OR IF IT IS PARK AND SITS. THE BATTERY DRAINS. I HAVE DRIVEN THE CAR, THE BATTERY LIGHT WILL COME ON AND THEN NO POWER (VERY SCARY WHEN DRIVING!!). THE CAR HAS BEEN PARK AND COMPLETELY DIES AND I WILL NEED A HOT SHOT. I HAD THE CAR TOWED IN TO THE GM DEALERSHIP IN OWINGS MILLS, MD AND THEY TOLD ME THAT THE CAUSE IS BECAUSE OF THE NOTICE OF THE VEHICLE TRANSMISSION SHIFTER NEEDS TO BE REPLACED. I AM STILL WAITING FOR THIS TO BE FIXED. THE CAR IS AT THE DEALERSHIP AND I HAD TO CALL THEM SO THAT THEY COULD TELL ME THAT THE PART ISN'T AVAILABLE ANYWHERE AND I HAVE TO WAIT. THEY WANTED ME TO PICK UP THE CAR AND DRIVE IT OFF THE LOT AND THIS CAR ISN'T SAVED TO DRIVE (REASON WHY I HAD IT TOWED THERE). I REQUESTED A LOANER VEHICLE WHILE THE PART COMES IN ON 1/29/15 AND I'M WAITING TO HERE BACK FROM THE MANAGER BUT HAVE NOT RECEIVED A LOANER CAR. *TR

I WAS DRIVING MY CAR AND A DEER RAN OUT IN FRONT OF ME, I WAS ABLE TO MISS THAT ONE BUT ANOTHER ONE CAME OUT AND I HIT IT. IT HIT SO HARD AND MY STEERING WAS HARD LIKE A CAR WITHOUT POWER STEERING AND THE BRAKES WERE LIKE THAT TOO. THE AIRBAGS DID NOT DEPLOY NOR DID THE SAFETY BELTS CATCH ME AND MY GRANDDAUGHTER. IT DID $3500.00 WORTH OF DAMAGE TO MY CAR AND MY HEAD SLAMMED UP AGAINST THE DRIVER WINDOW, MY GRANDDAUGHTER WAS IN HER CARSEAT BUT I HAD IT IN THE FRONT SEAT SO IT RELEASED THE CARSEAT. SHE HAD BRUISES AND A BLACK EYE, AND NOW 3 YEARS LATER, THAT SAME EYE IS CAUSING HER PROBLEMS SEEING. EVERYDAY I FEEL SO BAD BECAUSE SHE WAS IN MY SATURN THAT NIGHT. PEOPLE ASKED ME OVER AND OVER WHAT ABOUT YOUR AIRBAGS, ETC. I NEVER KNEW WHAT TO SAY UNTIL I STARTED GETTING THE RECALLS AND REALIZED WHAT GM HAD KNOWN ALL ALONG ABOUT MY IGNITION. THIS YEAR MY CAR GOT STUCK IN THE RUN POSITION AND I CALLED THE DEALERSHIP AND WAS TOLD THEY WERE GONE FOR THE DAY. I UNHOOKED THE BATTERY CABLES AND THE CAR STILL WOULD NOT TURN OFF. FINALLY AFTER TOTAL DISGUST, ALL OF A SUDDEN THE ANTIFREEZE OVERFLOW TANK LID POPPED OFF AND SHOT ANTIFREEZE EVERYWHERE, IT JUST BARELY MISSED MY GRANDDAUGHTER AND MYSELF. THE DEALERSHIP COYLE CHEVROLET OF CLARSKVILLE IN CAME AND PICKED UP THE CAR, AND IN THE PROCESS RIPPED THE WIND SHIELD FOR THE SUNROOF OFF, AND CALLED ME TO TELL ME MY CAR NOW HAD A NOISE IN THE LOWER END OF THE ENGINE AND IT WOULD BE $600.00 AND UP. THEY TEST DROVE IT, AND TOLD ME THERE WAS NO ANTIFREEZE IN IT. I HAD ALREADY TOLD THEM WHAT HAPPENED. GM AND COYLE BOTH SAY SORRY THE IGNITION IS THE ORIGINAL REASON FOR THE ENGINE THAT IS NOW LOCKED UP AFTER I WAS TOLD I HAD TO COME GET IT OR I WOULD BE CHARGED A STORAGE FEE LOCKED UP ON ME ON THE EXPRESSWAY HOME. THAT WAS IN SEPTEMBER AND I STILL HAVE NOTHING AND THEY WON'T HELP. *TR

THIS IS NOT THE FIRST PROBLEM I HAVE HAD WITH THIS VEHICLE NOR WAS IT THE LAST. JUST ONE THAT I HAVE DOCUMENTED. THE VEHICLE COMPLETELY WOULD NOT START AND I HAD TO HAVE IT TOWED TO EPPERLY TIRE AND AUTO. THE DAY BEFORE THE CAR SHUT OFF WHILE I WAS AT A RED LIGHT AND IT TOOK CRANKING MULTIPLE TIMES BEFORE I COULD GET IT TO START AGAIN. I WAS TOLD BY EPPERLY THAT THIS WAS BECAUSE I NEEDED A NEW STARTER AND THE WIRING IN MY VEHICLE NEEDED TO BE REPLACED. I GOT ALL NEEDED REPAIRS. THIS DID NOT FIX THE ISSUE, THE VEHICLE IS STILL SHUTTING OFF WHILE I AM DRIVING.

GM SENT A RECALL NOTICE FOR THE POWER STEERING MOTOR FAILING SO I TOOK THE CAR IN FOR SERVICE. ( 2005 SATURN ION 2 ) UP UNTIL REPLACING THE MOTOR WE HADN'T HAD ANY PROBLEMS. WITHIN THREE DAYS OF REPLACING THE MOTOR THE POWER STEERING WENT OUT WHILE DRIVING THROUGH A PARKING LOT. NOW THE GM DEALER WANTS $900 TO REPLACE THE MODULE IN THE STEERING COLUMN. THIS IS A DANGEROUS PROBLEM. IF THE POWER STEERING GOES OUT WHILE CHANGING LANES OR TURNING AROUND A CORNER AND YOU UNEXPECTEDLY LOSE THE POWER STEERING YOU COULD VERY EASILY WRECK. I'VE LOOKED THROUGH THE NHTSA COMPLAINTS AND THIS ISN'T AN ISOLATED ISSUE. OTHER POWER STEERING MOTOR REPLACEMENTS HAVE POWER STEERING MODULE FAILURES SOON AFTER THE MOTOR REPLACEMENT. IT'S TIME FOR NHTSA TO DEMAND GM ISSUE A RECALL FOR THIS OBVIOUS DANGEROUS CONDITION. *TR

I TOOK MY CAR IN FOR A RECALL ON THE STEERING AND THE SAID THEY REPLACED THE ELECTRIC STEERING MOTOR. IT STILL HAD NO STEERING . THE GM DEALER SAID IT WAS 58.00 TO TELL ME WHAT WAS WRONG, THE DEALER CAME BACK AND SAID THAT IT WAS THE STEERING MODULE WAS BAD. GM CUSTOMER SERVICE SAYS THE MODULE IS COVERED BUT THE GM DEALER WONT REPLACE IT BECAUSE THEY SAY THAT THE MODULE IS PART OF THE STEERING COLUMN AND ITS ON COVERED FOR THE STEERING COLUMN. I HAVE BEEN GOING ROUND AND ROUND FOR 30 DAYS AND NO AVAIL. I NEED SOME HELP. I AM SENDING THIS FOR MY STEP-DAUGHTER [XXX] WHO IS THE OWNER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

THERE WAS NOT AN ACCIDENT . THE KEY WILL NOT COME OUT OF THE IGNITION WHEN YOU TURN THE KEY BACK, YOU HAVE TO WAIT FOR A WHILE THEN IT WILL FINALLY COME OUT. THIS IS AFTER THE RECALL THAT FIXES THE IGNITION SWITCH. *TR

TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME DIFFICULT TO REMOVE FROM THE IGNITION. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V17000 (FUEL SYSTEM, GASOLINE) AND THE CONTACT STATED THAT AFTER THE REPAIRS THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SHIFTER AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE KEY BECAME STUCK IN THE IGNITION. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

MY SEAT BELTS WILL NO LONGER BUCKLE. MY SHIFT GETS STUCK IN PARK AND JUMPS INTO OTHER GEARS(NEUTRAL) AND THE CAR REVS ON IT'S OWN WITHOUT PUTTING FOOT ON GAS. MY SHIFT IS DOING THE EXACT SAME THING AS THE RECALL FOR THE AURA AND THE DEALER WANTS TO CHARGE ME $700.00 IN REPAIRS AND THE PARTS ARE ON BACK ORDER FOR 6 MONTHS. I DO NOT HAVE MY VIN# AT THIS TIME. PLEASE CHECK WITH HERB CHAMBERS SATURN -WARWICK, RI. *TR