2007 SATURN OUTLOOK Complaints

I STOPPED AND PARKED AT MACDONALD. TO GRAP A COFFEE. AFTER IRETURNED, VEHICLE WOULD NOT START. I TOWED VEHICLE TO KING BUICK GM LLC, GM AUTHORIZED DEALERSHIP IN GAITHERSBURG, MARYLAND 20882. DEALER CONCLUDED THAT TIMING CHAIN IS INTACT AND SOME METAL PARTS BROKE. HE RECOMMENDED TO RPLACE THE ENGINE AT A COST OF $7700. GM HAD ADDITIONAL PROTECTION FOR TIMING CHAIN ISSUES FOR SATURN OUTLOOK XR 2007 MODEL UP TO 10YEARS FROM THE VEHICLE PLACED IN SERVICE OR 120,000 MILES. MY VEHICLE HAD ONLY 75654 MILES AND EIGHT YEARS IN SERVICE. GM DEALERSHIP DECLINED TO HONOR THE GM WARRANTY. I TOOK MY VEHICLE TO ANOTHER MECHANIC, HE OPENED THE ENGINE AND SAW TIMING CHAIN WAS IN-FACT BROKE AND IT CAUSED FOR VEHICLE TO LOST COMPRESSION. I PAID $4700 FOR THE REPAIRS. I AM FILING A REIMBURSEMENT CLAIM WITH GM

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHEN IT RAINED, WATER LEAKED INSIDE THE VEHICLE FROM UNDERNEATH THE GLOVE BOX COMPARTMENT, DRIVER'S VISOR, SUN ROOF, AND THE REAR EXTERIOR ACCESSORY LIGHT. THE CONTACT DISCOVERED MOLD GROWING ON BOTH FRONT DOORS AND THE FRONT PASSENGER FLOOR. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS DUE TO AN AIR CONDITIONER MALFUNCTION. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE CONTACT STATED THAT THE AIR CONDITIONER THEN FAILED COMPLETELY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD WATER MOVING AROUND IN THE VEHICLE. WHILE TURNING, WATER POURED INTO THE VEHICLE. THE CONTACT STATED THAT THE WATER WAS INSIDE OF THE INTERIOR AND EXTERIOR LIGHTING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE SUN ROOF NEEDED TO BE FLUSHED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. THE VIN WAS UNAVAILABLE.

ON TWO OCCASIONS MY CAR STOPPED DRIVING WHILE GOING AROUND 40 TO 55 MPH. I WAS DRIVING SOMETIME THE END OF JULY 2015 WHEN THE CAR STOPPED WITHOUT WARNING WHILE GOING ABOUT 45 MPH. THE DASH LIGHTS WERE ON BUT ALL PANELS WERE ON 0. IT MADE A COUPLE OF THRUSTS THEN STOPPED. AFTER A MINUTE I PUT MY FOOT ON THE GAS AND THE CAR RESUMED DRIVING. ON AUGUST 8TH WHILE MY HUSBAND WAS DRIVING IT GOING ABOUT 55 MPH THE CAR STOPPED AGAIN WITH NO WARNING BUT FINALLY A WARNING CAME ON INDICATING A PROBLEM WITH THE STABILITRAK AND THEN HE WAS ABLE TO PRESS THE GAS AND THE CAR STARTED MOVING AGAIN. WE WILL BE MAKING AN APPOINTMENT WITH DEALERSHIP SERVICE CENTER TO FIND OUT WHAT THE PROBLEM IS BUT FROM MY RESEARCH THIS SEEMS TO BE A RECURRING PROBLEM. THANKFULLY NO ONE WAS BEHIND US BOTH TIMES OR SOMEONE COULD OF BEEN SERIOUSLY HURT. PLEASE INVESTIGATE THIS PROBLEM BEFORE SOMEONE DOES DIE.

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION WAS DAMAGED DUE TO A FAILED POWER STEERING PUMP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,197.

I WAS DRIVING ALONG AND MY DASHBOARD WENT DARK, YOU COULDN'T READ THE MILEAGE, OR ANY DATA THAT SHOULD SHOW UP IN THAT WINDOW, THE BATTERY LEVEL SHOWED LOWER THEN NORMAL HOWEVER STOPPED TO HAVE BATTERY AND ALTERNATOR CHECKED AND BOTH WERE WORKING NORMALLY PER MECHANIC. WHEN STOPPED CAR AND TURNED BACK ON DATA WAS VIEWABLE, THEN AIRBAG LIGHT CAME ON - STAYED ON FOR ABOUT AN 30 MIN. THEN WENT BACK OFF. THERE WAS AN ISSUE WITH ROOF LEAKING - DEALERSHIP HAD TO REPAIR AND NOW I THINK THIS IS LINKED TO THAT ISSUE. HOWEVER, NOT SURE IF OTHERS ARE HAVING THIS SAME ISSUE AND DON'T FEEL I SHOULD BE HELD RESPONSIBLE FOR SOMETHING THAT THE DEALER SHOULD HAVE CHECKED OUT PRIOR TO CORRECTING LEAKING. HAVE THERE BEEN ANY OTHER OWNERS WITH ISSUES REGARDING THIS?

SINCE FEB., THE ENGINE LIGHT ON MY SATURN HAS BEEN COMING ON/GOING OFF. SINCE THEN IS NO LONGER UNDER WARRANTY, TOOK IT TO A LOCAL MECHANIC WHO READ THE OBD CODE AS P0017 AND CLEARED THE CODE. WE WERE TOLD TO REPLACE THE GAS CAP--WE BOUGHT A NEW ONE--ENGINE LIGHT BACK ON/BACK OFF. I BEGAN GOOGLING THIS AND FOUND THERE WERE MANY SATURN OWNERS WITH THIS ISSUE. FINALLY, JUST THIS PAST WEEK, I LEARNED THAT GM HAD INDEED ISSUED A SERVICE BULLETIN ABOUT THIS--AFFECTING THE TIMING, WHICH IS ANOTHER ISSUE I WAS TOLD COULD BE THE PROBLEM. THEN, SINCE GM HAD HAD SO MANY COMPLAINTS, THEY EXTENDED THE WARRANTY/FIX, HOWEVER, THEY ONLY EXTENDED IT TO 120K MILES/10 YEARS, WHICHEVER OCCURS FIRST. MY CAR IS NOT 10 YEARS, BUT, IT DOES HAVE OVER THE MILEAGE. MY QUESTION IS WHO DECIDES THESE MAGIC NUMBERS??? THIS SATURN HAS BEEN A LEMON TO SAY THE VERY LEAST! MAJOR FLOODING INSIDE THE CAR---WE REPAIRED IT WITH NO HELP FROM GM; THERMOSTAT FAILED--WE REPAIRED IT WITH NO HELP FROM GM; TRANSMISSION FAILED--WE REPLACED IT WITH NO HELP FROM GM; ETC.; ETC. YOU DO NOT RECEIVE THESE SERVICE BULLETINS (ONLY RECALLS), THEN ONCE YOU REALIZE YOU HAVE AN ISSUE AND TAKE IT IN, YOUR BEYOND THE MILEAGE. WE PURCHASED THIS SATURN DUE TO SO MANY FRIENDS WHO OWNED ONE AND SWORE BY IT!! THIS, AND THE FACT THAT IN OUR 45+ YEAR MARRIAGE, WE'VE ONLY OWNED GM PRODUCTS. BUT, NO MORE!!! THIS CURED US!!

TRANSMISSION FAILED, WAS REBUILT, FAILED AGAIN AND REBUILT AGAIN. IT HAS NOW FAILED A 3RD TIME. A 'SERVICE' BULLETIN WAS ISSUED - BUT ONLY TO 120K MILES OR 10 YEARS. MY VEHICLE WAS 10K OVER THE 120K BUT STILL WITHIN THE 10 YEAR. SATURN REFUSES TO MAKE THE PRODUCT RIGHT. SEARCHING THE INTERNET IS FULL OF THE SAME COMPLAINT AT VARIOUS STAGES. THE VEHICLE HAS A FAULTY TRANSMISSION - AND SHOULD BE REPLACED. JUST BECAUSE I DRIVE MILES, I AM BEING PENALIZED AND STUCK WITH A FAULTY PRODUCT. MY CAR HAS BEEN DEALER MAINTAINED SINCE I PURCHASED IT NEW IN NOV 2007. PLEASE HELP SATURN OWNERS THAT PURCHASE A VEHICLE IN GOOD FAITH THAT IT WILL WORK. WE NEED TRANSMISSIONS REPLACED FOR OUR CARS.

PASSENGER AIRBAG WILL INTERMITTENTLY NOT ENABLE WITH ADULTS (>120 LBS) IN FRONT PASSENGER SEAT. PRIOR RECALL FOR CONNECTOR UNDER SEAT WAS COMPLETED WHEN ISSUED. DEALER DIAGNOSIS OF CODE FOR "PASSENGER PRESENCE" MODULE FAIL, WITH RECOMMENDATION OF REPLACEMENT OF PASSENGER PRESENCE SEAT ASS'Y AT COST OF $960 - NOT YET COMPLETED. ELEVATED TO GM CUSTOMER ASSISTANCE. APPEARS TO BE A CHRONIC, ~500 PPM ISSUE ON THE 2007-2008 MODEL YEARS OF THE GM LAMBDA PLATFORM (SATURN OUTLOOK, GMC ACADIA, AND BUICK ENCLAVE). RESEARCH OF NHTSA COMPLAINTS AGAINST POSTED SALES QUANTITIES SHOWS THAT THIS ISSUE CONTINUES INTO 2015 FOR THE 2007-08 MODELS, WITH VIRTUALLY NO ISSUES FOR 2009 AND NEWER MODEL YEAR VEHICLES....UPDATED 09/28/15 *BF UPDATED 11/08/2017*CN

MY SATURN WAS DISABLED WHILE DRIVING ON THE FREEWAY DUE TO A CRACKED WAVEPLATE RESULTING IN LOSS OF GEAR WHICH WAS REPAIRED BUT WAS CURRENTLY TURNED OVER FOR REIMBURSEMENT. PROBLEM SOLVED. WHILE MY VEHICLE WAS IN FOR REPAIR THE BODY CONTROL MODULE WAS FOUND TO BE FAULTY AND NEEDED REPLACEMENT. AFTER DISCUSSING THIS WITH MY SERVICE REP AT THE DEALERSHIP, AND PERFORMING RESEARCH I HAVE FOUND THAT THIS IS A HUGE PROBLEM THAT IS NOT BEING ADDRESSED. FAILURE OF THE BCM RENDERED MY VEHICLE DEAD IN THE WATER. THANKFULLY OTHER FAULTY EQUIPMENT HAD ME IN A RENTAL CAR AT THE TIME OF THE ISSUE. I WOULD LIKE THIS ISSUE TO BE INVESTIGATED AND BELIEVE A RECALL IS IN ORDER. TO ME, THE FACT THAT I HAD TO REPLACE THE MODULE AND THERE IS A KNOWN ISSUE ONLY TELLS ME IT WILL HAPPEN AGAIN. I DON'T WANT TO BE LEFT STRANDED AND HAVE MY FAMILY ALONG WHEN IT FAILS THE NEXT TIME.