2009 SATURN OUTLOOK Complaints

TRANSMISSION SLIPS AND CAR BUCKS,SHUTTERS, AND SKIPS AT A RPM AT AROUND 1400-1600 RPM'S. *TR

I BROUGHT A SATURN OUTLOOK IN 2009 AND HAD NUMEROUS ISSUES SIMILAR TO WHAT HAS BEEN DETAILED IN THIS WEBSITE. - BOTH HEADLIGHTS FAILED TO WORK - ONE COVERED UNDER WARRANTY & COST OF SECOND ONE REIMBURSED BY GM UNDER THE RECALL - STARTER FAILED - COVERED UNDER WARRANTY - FAILED WATER PUMP AT 73K - I PAID FOR REPLACEMENT - STEERING GEAR AND PUMP REPLACEMENT BECAUSE THE STEERING LOCKS UP AT LOW SPEED @ 78K MY THIRD VEHICLE BUT FIRST GM AND THE EXPERIENCE WITH SATURN/GM HAVE BEEN FRUSTRATING. I SEE OTHERS HAVE EXPERIENCED SIMILAR FAILURE ON THIS MODE. DOCUMENTING THESE VEHICLES FOR FUTURE USE OR POSSIBLE HELP FROM GM OR DOT. *TR

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE REAR END OF THE VEHICLE BEGAN SEAYING BACK AND FORTH UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE REAR DRIVER SIDE UPPER CONTROL ARM AND REAR PASSENGER SIDE LOWER CONTROL ARM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE UPPER AND LOWER CONTROL ARMS. APPROXIMATELY 1,000 MILES AFTER THE REPAIRS, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY INFORMED THE CONTACT THAT THE REAR CONTROL ARM FAILED AND ALSO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE CURRENT MILEAGE WAS APPROXIMATELY 72,000.

ON MULTIPLE OCCASIONS, WE HAVE LOST THE POWER STEERING WHILE TURNING THE VEHICLE. IT IS MOST PREVALENT WITH DEEPER TURNS, SO IT HAPPENS MOST OFTEN AT LOW SPEEDS, SUCH AS U-TURNS AND IN PARKING LOTS. THE LOST OF THE POWER STEERING GIVES THE DRIVER THE SENSATION OF A COMPLETE LOST OF STEERING. A LOCAL MECHANIC CONTACTED A DEALERSHIP TECHNICIAN WHO TOLD HIM THAT THEY HAD NOT HAD ANY COMPLAINTS OF THIS ON SATURN OUTLOOKS, BUT HAVE HAD SEVERAL BUICK ENCLAVES WITH A SIMILAR PROBLEM. THEY RECOMMENDED CHANGED THE TYPE OF POWER STEERING FLUID, AND IF THAT DID NOT WORK THEN WE MAY NEED TO CHANGE THE TYPE OF POWER STEERING PUMP ON THE VEHICLE. SO FAR WE HAVE CHANGED THE FLUID, BUT IT HAS NOT BEEN A SUCCESSFUL SOLUTION AS THE PROBLEM IS STILL OCCURRING. *TR

THE PASSENGER-SIDE SEAT BELT IN THE MIDDLE ROW RELEASES UNEXPECTEDLY -- JUST POPS UNBUCKLED FOR NO APPARENT REASON. AFTER THIS HAD HAPPENED REPEATEDLY, I HAD THE BUCKLE ASSEMBLY REPLACED AT MY COST, ABOUT A MONTH AGO (AUGUST, 2012). IT HAS HAPPENED TWICE SINCE THEN, TO TWO DIFFERENT PASSENGERS. I WAS TOLD AT THE DEALERSHIP, "WE KNOW THERE HAVE BEEN PROBLEMS WITH THESE BUCKLES." I WAS ALSO TOLD "IT IS EXTREMELY SENSITIVE, BE CAREFUL NOT TO BUMP IT WHEN IT IS IN USE." OK, SO, IF THERE'S A CRASH, JUST BE CAREFUL NOT TO BUMP THE SEAT BELT BUCKLE ASSEMBLY SO THAT IT WON'T LET GO? THIS IS NOT SAFE AND NEEDS TO BE FIXED, BUT THE DEALERSHIP SWEARS THAT THERE IS NOTHING WRONG WITH MY BELT AND BUCKLE ASSEMBLY. THIS IS A VERY DANGEROUS PROBLEM THAT GM WILL NOT EVEN ACKNOWLEDGE. THE BUCKLES SHOULD NOT RELEASE WHEN "LIGHTLY BUMPED." THEY SHOULD NOT BE "HIGHLY SENSITIVE." THEY SHOULD BE BUCKLED UNTIL THEY ARE DELIBERATELY RELEASED BY THE PASSENGER! *TR

OUR OUTLOOK HAD TO HAVE THE POWER STEERING PUMP REPLACED DUE TO A HIGH PITCH SQUEAL WHEN ACCELERATING. THE DEALER ALSO HAD TO CORRECT AN ISSUE WITH SQUEAKING IN THE STEERING COLUMN. I HAVE NOW HEARD OF OTHERS WITH SIMILAR ISSUES WITH THE OUTLOOK OR ACADIA. ARE THESE ISSUES THAT SHOULD BE RECALLED? *TR

I HAVE A 2009 SATURN OUTLOOK. MYSELF AND SEVERAL OTHERS HAVE HAD OUTLOOKS AND GMC ACADIAS THAT HAVE HAD TO REPLACE THE WATER PUMPS. THIS SEEMS LIKE EITHER A DESIGN OR DEFECTIVE PART ISSUE WITH THESE GM CARS. IT SEEMS LIKE A RECALL SHOULD BE DONE. *TR

OWNER NOTICED A WHINING NOISE WHEN TURNING AT LOW SPEEDS. DEALER DIAGNOSED A FAILED STEERING RACK (PINION), LEAKING POWER STEERING PUMP, AND LEAKING WATER PUMP. VEHICLE WAS PURCHASED NEW IN 2009 AND CURRENTLY HAS 39,000 MILES (NO LONGER UNDER BUMPER TO BUMPER WARRANTY). *TR

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS WHO ADVISED THAT THE DRAINS IN THE PILLARS WERE CLOGGED, CAUSING A SHORT IN THE FUSE BOX. THERE WAS ALSO MOLD AND WATER UNDER THE FRONT DRIVER AND PASSENGER SIDES OF THE FLOORBOARD CARPET. THE MECHANIC STATED THE FUSE BOX WOULD HAVE TO BE REPLACED AND THE WIRING HARNESS WOULD HAVE TO BE CLEANED. THE CARPET WOULD ALSO NEED TO BE REPLACED. PRIOR TO THE FAILURE, THE CONTACT NOTICED A STRONG FISHY ODOR IN THE VEHICLE, WHICH ALSO STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE CONTACT WAS ADVISED THAT THE VEHICLE WAS EQUIPPED WITH AN INCORRECT BATTERY. THE BATTERY WAS REPLACED. THE CONTACT STATED THE BATTERY WAS THE ORIGINAL BATTERY WHEN THE VEHICLE WAS PURCHASED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

LEFT HEADLIGHT NOT WORKING. PURCHASED REPLACEMENT BULB BUT WHEN OLD BULB WAS REMOVED FROM HARNESS I DISCOVERED THAT THE HARNESS CONNECTOR IS MELTED AT THE BULB TO HARNESS JUNCTION. *JS