2008 SATURN OUTLOOK Complaints

TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

AIR CONDITIONER WENT OUT COMPLETELY AT ONLY 65,000 MILES. THEY RECHARGED THE FREON, BUT IT WENT OUT THREE WEEKS LATER. THERE WAS A FOG-LIKE DISCHARGE FROM THE AC VENTS AT ONE POINT. THE REPAIR IS GOING TO COST $1,500 AND THEY HAVE TO TAKE OUT THE WHOLE DASH TO EVEN DO IT. I'VE READ SIMILAR BREAKDOWNS OF THE AC UNIT FROM THE ACADIA AND ENCLAVE AND TRAVERSE (SIMILAR MODELS). SEEMS LIKE A KNOWN DEFECT WITH IT. GIVEN ALL THE ELECTRICAL COMPONENTS IN CARS NOWADAYS, WHO KNOWS WHAT ELSE THIS MAY RELATE TO OR AFFECT.

MY AIR BAG SERVICE LIGHT CAME ON DISPLAY AWHILE BACK AND I WAS TOLD THAT GM WOULD ISSUE A RECALL BUT SINCE I DIDN'T HEAR FROM THEM I DECIDED TO CALL THEM AND THEY KEPT GIVING ME THE RUN AROUND. I TOLD THEM OF MY CONCERNS AND FOR THE SAFETY OF ME AND MY FAMILY WHILE DRIVING IN THIS OUTLOOK BUT IT DIDN'T SEEM TO MATTER TO THEM. THEY WERE NON-NONCHALANTLY TREATING MY PROBLEMS AS IF IT WERE NOT IMPORTANT TO THEM AND THAT IT WAS MY PROBLEM AND THAT I SHOULD HAVE FIXED IT MYSELF. (HE WAS BEING REAL SHARP WITH ME) SO MUCH THAT I COULD TELL IT WAS GOING TO END UP WITH ME RECEIVING NO HELP FROM HIM AND THE COMPANY. I WISH THAT THEY WOULD OWN UP TO THEIR MISTAKES AND FIX WHATS OBLIGATED TO THEM. GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2008-2013 BUICK ENCLAVE AND GMC ACADIA AND 2009-2013 CHEVROLET TRAVERSE AND 2008-2010 SATURN OUTLOOK VEHICLES. IN THE AFFECTED VEHICLES, INCREASED RESISTANCE IN THE DRIVER AND PASSENGER SEAT MOUNTED SIDE IMPACT AIR BAG (SIAB) WIRING HARNESSES MAY RESULT IN THE SIAB AND SEAT BELT PRETENSIONERS NOT DEPLOYING IN THE EVENT OF A CRASH. CONSEQUENCE: FAILURE OF THE SIDE IMPACT AIR BAGS AND SEAT BELT PRETENSIONERS TO DEPLOY IN A CRASH INCREASE THE RISK OF INJURY TO THE DRIVER AND FRONT SEAT OCCUPANT.

TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE HESITATED TO SHIFT GEARS AND JERKED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE 35R WAVE PLATE FAILED. AS A RESULT, THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

MY CAR WAS JUST PURCHASED 3 MONTHS AGO AND IT IS LEAKING WATER HEAVY INTO THE DRIVER AND PASSENGER COMPARTMENT FROM THE ROOF AREA INTO THE HEADLINER, A LOT OF SLOSHY WHILE DRIVING FROM ROOF AREA THE CARPET CREATING MOLD, BAD ODORS AND POSSIBLE ELECTRICAL ISSUE WITH WATER DRIPPING ON DEFROST BLOWER NEAR DRIVERS WHEEL WELL PRIOR CORROSION PRESENT THERE. *TR

WHILE DRIVING CAR, I NOTICED A VIBRATION AT 30 TO 40 MPH. A TRANSMISSION SHOP SAID IT WAS CAUSED BY TRANSMISSION PROBLEM. I WAS INFORMED THERE IS A RECALL REPAIR FOR THIS TRANSMISSION, BUT NO RESPONSE FROM GENERAL MOTORS. *TR

I AM WRITING THIS LETTER TO EXPRESS MY DISAPPOINTMENT WITH THE SATURN OUTLOOK. I PURCHASED A 2008 SATURN OUTLOOK XE FROM A LOCAL DEALERSHIP IN HOUSTON, TX. THIS CAR HAS BEEN A NIGHTMARE. MY LIST OF PROBLEMS/REPAIRS: - IT OVERHEATED TWICE. THE FIRST TIME IT HAPPENED, I REPLACED THE RADIATOR CAP. THE SECOND TIME IT HAPPENED, I REPLACED THE THERMOSTAT, WHICH IN TURN CAUSED THE WATER PUMP TO LEAK. - I REPLACED AN ENGINE SOLENOID VALVE. WHILE INSPECTING MY CAR, THE MECHANIC ALSO NOTICED I HAD A TRANSAXLE LEAK. - THE THROTTLE BODY SHORTED. - THE BRAKE MASTER CYLINDER LEAKED. - I REPLACED THE CV JOINTS. ACTUALLY, THE MECHANIC TOLD ME MY FRONT END NEEDED REPAIRING - CV JOINTS, STRUTS AND STEERING BUSHING. I COULD ONLY AFFORD TO REPAIR THE CV JOINTS AND AM CURRENTLY GETTING QUOTES FOR REPAIRS ON THE STRUTS. - I HAD AN OIL LEAK (FROM THE OIL PAN). A CAR THAT IS ONLY 7 YEARS OLD HAS HAD TO HAVE THESE KINDS OF REPAIRS - AND SOME WITHIN A COUPLE OF YEARS OF OWNERSHIP. THIS IS ABSOLUTELY HORRID! THE NHTSA SHOULD GOOGLE THE REVIEWS ON THIS CAR. OWNERS COMPLAIN OF THE SAME PROBLEMS REGARDLESS OF MODEL/YEAR (XE/XR, 2007-2010) - LEAKING ROOFS (LUGGAGE RACK), BRAKE MASTER CYLINDER LEAKS, POWER STEERING ISSUES, THERMOSTAT/WATER PUMP LEAKS, TRANSMISSION ISSUES, ETC. GM'S RESPONSE TO THIS HAS BEEN ABYSMAL. THIS CAR IS A LEMON. INSTEAD OF RECALLING IT, GM WOULD RATHER SPARSELY SEND RECALLS FOR SPECIFIC FAILURES A DAY LATE AND A DOLLAR SHORT - AFTER FOLKS HAVE SPENT THEIR HARD EARNED MONEY ON REPAIRS. THE NHTSA SHOULD LAUNCH AN INVESTIGATION INTO THIS. GM CLEARLY COVERED UP HORRIFIC SUPPLY CHAIN, MANUFACTURING AND ASSEMBLY ISSUES AND INTENTIONALLY INSTALLED DEFECTIVE PARTS IN THESE CARS. *TR

WHEN STOPPED FOR A TRAFFIC LIGHT AND LIGHT CHANGED TO GREEN THE CAR WOULD NOT MOVE (WHEN FOOT PUT ON THE ACCELERATOR). AFTER TURNING THE CAR OFF AND BACK ON AND PUT THE CAR IN DRIVE, THE CAR PROCEEDED FORWARD. UPON STOPPING THE CAR AGAIN, AND THEN PRESSING THE ACCELERATOR THE CAR WOULD NOT MOVE AGAIN. WE HAD THE CAR TOWED TO THE DEALER, AND THEY SAID THEY HAD TO REPLACE THE TRANSMISSION (FOR A COST OF $5,019.05). THERE ARE MANY COMPLAINTS ON THE INTERNET ABOUT THIS PARTICULAR TRANSMISSION. I AM NOT THE ONLY ONE. *TR

THE PASSENGER AIRBAG LIGHT INDICATOR SHOWED OFF WHEN A (HEAVY ENOUGH) PASSENGER WAS SITTING IN THE FRONT PASSENGER SEAT. THIS WOULD HAPPEN INTERMITTENTLY. WHEN I TOOK IT IN TO BE CHECKED, THEY SAID I NEEDED A SOFTWARE UPDATE (DONE WITHOUT ASKING FOR A COST OF $62.98). WHEN I CALLED GM, THEY SAID AIRBAGS WERE MY RESPONSIBILITY AFTER THE WARRANTY PERIOD ENDED. SHOULDN'T THEY BE RESPONSIBLE FOR SOFTWARE PROBLEMS WITH AIRBAGS. I HAVE ONSTAR, IF A SOFTWARE ISSUE WAS OCCURRING, IT SEEMS THEY WOULD TELL ME. *TR

TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT DISCOVERED THAT THE POWER STEERING HOSES RUPTURED AND THE POWER STEERING FLUID LEAKED FROM THE VEHICLE. THE CONTACT REPLACED THE HOSES BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE HOSES WITH OEM PARTS BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC, WHO REPLACED THE STEERING WHEEL PUMP AND THE RACK AND PINION BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.