2009 SATURN OUTLOOK Complaints

REPLACE BOTH HEADLIGHT HARNESSES ON MY 2009 SATURN OUTLOOK TWICE ALREADY. GOING IN FOR A THIRD TIME FOR THE DRIVER'S SIDE HEADLIGHT HARNESS. LIGHTS ARE NEEDED FOR NIGHT TIME DRIVING. *TR

HEADLAMPS BURN OUT WITHOUT WARNING AFTER ONLY A FEW MONTHS. HAVE BEEN REPLACED TWICE IN ONE YEAR. WIRE HARNESS IS MELTING. *TR

TL*THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT TURNED THE IGNITION OFF. THE ENGINE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER AND IT STARTED ON THE FIRST ATTEMPT. WHILE DRIVING APPROXIMATELY 20 MPH, THE ENTIRE INSTRUMENT PANEL BECAME NONFUNCTIONAL. THE GAUGES DISPLAYED A ZERO READING. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE INSTRUMENT CLUSTER WAS REPLACED; HOWEVER, AFTER THE VEHICLE WAS REPAIRED, THE INSTRUMENT PANEL INTERMITTENTLY MALFUNCTIONED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE FAILURE WOULD BE INVESTIGATED. THE VEHICLE HAS NOT BEEN REPAIRED. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 18,000. THE FAILURE MILEAGE WAS 16,000.

DRIVER SIDE LOW BEAM HEAD LIGHT WENT OUT. ALSO DAY TIME DRIVING LIGHT ON DRIVER SIDE OUT. I WAS TOLD BY DEALERSHIP REPAIR THAT THE WIRE HARNESS NEEDS TO BE REPLACED. *TR

THE LOW-BEAM HEADLIGHTS IN MY 2009 SATURN OUTLOOK HAVE A SEVERE SAFETY ISSUE -- THEY ARE FAILING REGULARLY NOW, WISH POSES A MAJOR ISSUE WHEN IT OCCURS AT NIGHT. I PURCHASED THE CAR USED FROM A LOCAL DEALER IN NOVEMBER 2009, AND WHILE I WAS TEST DRIVING IT, THE RIGHT LOW-BEAM BULB BURNED OUT. TO MY KNOWLEDGE, THIS WAS THE ORIGINAL BULB AND IT WAS TO BE EXPECTED THAT IT WOULD NEED TO BE REPLACED AFTER 35000 MILES. HOWEVER, IN EARLY FEBRUARY 2010, THE SAME BULB WENT OUT AGAIN, THIS TIME SIMULTANEOUS TO THE LEFT LOW-BEAM BULB BURNING OUT (THE EXPECTED BURN-OUT OF THE ORIGINAL BULB), LEAVING ME WITH NO HEADLIGHTS AT NIGHT. THE DEALER INFORMED ME THAT THE HARNESS FOR THE RIGHT BULB HAD MELTED AND WOULD HAVE TO BE REPLACED ALONG WITH THE BULB. THEY PERFORMED THE SERVICE FREE-OF-CHARGE. NOW, LESS THAN TWO WEEKS LATER, THE RIGHT HEADLIGHT IS OUT AGAIN, AND I AM TAKING IT IN FOR REPAIR. I HAVE READ COMPLAINTS FROM MANY 2007 AND 2008 SATURN OUTLOOK OWNERS WITH THE IDENTICAL PROBLEM, BUT NONE YET FOR THE 2009 MODEL YEAR, PRESUMABLY BECAUSE FEW 2009S HAVE AS MANY MILES AS MINE DOES AT THIS TIME. THIS REPEATED FAILURE IS BOTH (1) VERY DANGEROUS AND (2) VERY COSTLY. WHEN A FIX OR RECALL IS ISSUED FOR THE 2007 AND 2008 MODEL YEARS, IT NEEDS TO BE CARRIED FORWARD FOR THE 2009 MODEL YEAR, AS IT IS CLEAR THAT SATURN USED THE SAME ASSEMBLY FOR ALL THREE YEARS AND THE 2009S ARE HAVING THE SAME PROBLEM AS THE EARLIER MODELS. *TR

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE POWER LIFT-GATE FELL ON HIS HEAD. HE HAD TO RECEIVE TREATMENT FROM THE HOSPITAL FOR INJURIES. HE HAS NOT CALLED THE DEALER OR MANUFACTURER. THE FAILURE MILEAGE WAS 7,000. UPDATED 01/29/10 *BF THE DEALER REPLACED THE FAULTY SHOCK. UPDATED 01/29/10

I BOUGHT A NEW 2009 OUTLOOK IN AUGUST 2009 THREE TIMES SINCE BUYING THE CAR, THE BATTERY HAS GONE COMPLETELY DEAD. THE DEALER HAS CHECKED THE CAR THOROUGHLY AND FOUND NO PROBLEMS. THEY SAY THAT GM HAS PUT OUT A BULLETIN FOR AN "INTERMITTENT PARASITIC DRAW", BUT NO SOLUTION HAS BEEN FOUND TO DATE. THEY ARE SYMPATHETIC TO MY PROBLEM, BUT CAN NOT DO ANYTHING UNTIL GM FINDS THE SOLUTION. *TR

TL*THE CONTACT OWNS A 2009 SATURN OUTLOOK. WHILE DRIVING AT ANY SPEED, THE CHECK ENGINE LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE FUEL PUMP FLOW MODULE NEEDED TO BE REPLACED. THE REPAIR WAS MADE, BUT THE FAILURE STILL PERSISTS. THE CURRENT AND FAILURE MILEAGES WERE 5,336. UPDATED 09/14/09. *LJ UPDATED 09/16/09.*JB