2007 SATURN OUTLOOK Complaints

WE HAVE HAD PROBLEMS STARTING FROM A FEW MONTHS AFTER PURCHASE. FAST FORWARD TO JAN 2012 WE HAD A MAJOR LEAK INSIDE THE CAR. WATER MAKING A "SWISHING" SOUND OVERHEAD FROM WATER STORING IN THE HEADLINER. WATER WAS COMING FROM AIR BAGS, SHADE COVERS, BELOW THE GLOVE BOX, AND INSIDE THE WINDOWS. HAD A MAJOR LEAK IN PASSENGER FLOOR. THE AIR HASN'T WORKED SINCE SEPT. AND MAKES A LOUD "HISSING" SOUND, INSTRUMENT PANEL JUST DISAPPEARS, DRIVERS SIDE HEADLIGHT GOES ON AND OFF. GM WON'T DO ANYTHING. TOOK TO DEALER AND PAID $640 TO FIX HEADLINER LEAK, BUT READING OTHER POSTS IT'S A MATTER OF TIME BEFORE IT WILL LEAK AGAIN. ALL OTHER ISSUES STILL NOT WORKING AND ALL DUE TO WATER LEAKING IN. THIS IS SO SCARY AND FRUSTRATING THAT NOTHING HAS BEEN DONE ABOUT THIS. LOTS OF COMPLAINTS FOR THE SAME ISSUES ALL OVER EDMONDS.COM AND OTHER SITES. WE CAN'T AFFORD TO FIX ALL THIS, OR GET RID OF THE CAR. AND WHO WOULD BUY IT WITH ALL THE ISSUES?? PLEASE HELP ALL US OWNERS!! *TR

THE DRIVER'S SIDE HEADLIGHT WILL WORK FOR AWHILE BUT THEN IT WILL GO OUT. THE LIGHT WILL START WORKING AGAIN (AT LEAST TEMPORARILY) I CAN SWITCH FROM THE "AUTO" LIGHT SETTING TO "MANUAL" AND BACK AGAIN AND IT COMES ON FOR A MOMENT THEN GOES BACK OUT. I HAVE READ ON SEVERAL DIFFERENT WEBSITES THAT THIS IS A COMMON PROBLEM WITH THE CAUSE BEING THE WIRING HARNESS FOR THE LIGHTS. THIS APPEARS TO BE A DEFECT IN THE PARTS/MATERIALS USED AND SHOULD HAVE A RECALL ON IT. I CAN'T AFFORD TO PAY WHAT THE DEALERSHIP IS ASKING TO REPAIR IT, MY SON WON'T EVEN RIDE WITH ME AT NIGHT B/C HE'S SO AFRAID WE WILL BE STOPPED AND GET A TRAFFIC TICKET. PLEASE HELP! *TR

I WAS DRIVING ON A FREEWAY IN NEW JERSEY WHEN I NOTICED THE VEHICLE RPM WAS OVER 3000 AND THE VEHICLE WAS NOT GOING ANYWHERE I COULDN'T BELIEVE IT, I THOUGHT IT WAS A DREAM I HEARD THE STORIES ABOUT OTHER GM SUV'S HAVING TRANSMISSION PROBLEMS AND HERE I AM, EXPERIENCING THE SAME PROBLEM AT ONLY 41750MILES , JUST OUTSIDE MY WARRANTY AND STILL PAYING FOR THE VEHICLE .I WAS JUST ABLE TO MAKE IT TO WORK ,THINKING THAT I MUST BE DREAMING EIGHT HOURS LATER I TRIED TO REVERSE THE SUV AND IT WOULD HARDLY MOVE,THE CAR WAS FINALLY DIAGNOSED BY GM WITH A BROKEN WAVE PLATE (SURPRISED! ) AND A TRANSMISSION THAT NEEDED REPLACING WITH A $4000 PRICE TAG .THANK YOU GM FOR STEALING OVER $40000 OF MY HARD EARN MONEY. THERE HAS TO BE A RECALL ON THESE VEHICLES THEY ALL HAVE THE SAME PROBLEM. *TR

07 SATURN OUTLOOK TRANSMISSION WAVE PLATE WENT OUT. HAVE SEEN NUMEROUS ISSUES WITH THIS IN OUTLOOK, TRAVERSE, ACADIA. RECALL SHOULD DEFINITELY BE ISSUED, GM IS REALLY SCREWING A LOT OF PEOPLE. *TR

ORIGINAL OWNER. TRANSMISSION FAILURE AT 76K MILES. POWERTRAIN ORIGINALLY WARRANTED FOR 5 YEARS/100K MILES. HOWEVER, SINCE THE VEHICLE JUST OUTSIDE OF WARRANTY TIMEFRAME (NOT MILES), THE COST WAS $3500 REBUILD FROM DEALER. BASED ON INTERNET RESEARCH THIS APPEARS TO BE A WIDESPREAD ISSUE WITH 2007, 2008, 2009 OUTLOOK AND ACADIA DUE TO "WAVE PLATE" FAILURE. (NOT CLEAR WHETHER THIS IS THE PROBLEM WITH OUR VEHICLE SINCE WE DID NOT REPAIR.) ALTHOUGH WE WERE HAPPY WITH VEHICLE UNTIL THIS ISSUE, WE ELECTED TO TRADE IN VEHICLE AT A LOSS (DUE TO ISSUE DISCLOSURE) FOR A NON-GM PRODUCT SINCE INTERNET BULLETIN BOARDS INDICATE THAT TRANSMISSION REBUILDS NOT RELIABLE IN LONG TERM FOR THIS MODEL. *TR

MY HUSBAND HAD LEFT TO TAKE OUR KIDS TO SCHOOL ON MARCH 8, 2013. HE SAID WHEN HE PULLED OUT OF THE DRIVE WAY IT WOULD NOT SHIFT OUT OF 1ST GEAR. IT WOULD ONLY GO ABOUT 15 MPH. WE WERE PLANNING TO TAKE THIS VEHICLE ON A WEEKEND TRIP TO THE MOUNTAINS (4 HOUR DRIVE ONE WAY). HE TURNED AROUND AND CAME HOME TO GET HIS VEHICLE TO TAKE THE KIDS TO SCHOOL. WE DECIDED IT WAS NOT A GOOD IDEA TO TRY TAKING THE SATURN TO THE MOUNTAINS. THE CHECK ENGINE LIGHT CAME ON AND WE WENT TO ADVANCED AUTO PARTS TO HAVE THEM CHECK IT. IT SAID THAT THE TRANSMISSION SHIFT SOLENOID WAS FAULTY. THE CHECK ENGINE LIGHT WENT OFF ON THE FOLLOWING MONDAY. WE WERE HOPING IT WAS JUST A FLUKE. LESS THAN 2 WEEKS LATER, MARCH 20, 2013 I WAS DRIVING THE SATURN ON MY LUNCH BREAK AND WHEN I WENT TO ACCELERATE AT A TRAFFIC LIGHT (WHEN THE LIGHT TURNED GREEN) IT WOULD NOT SHIFT UP. AND WAS STUCK IN 1ST GEAR. LUCKILY I NAVIGATED ACROSS THE DOUBLE LANE TRAFFIC INTO A PARKING AREA AND TURNED THE VEHICLE OFF FOR A MINUTE AND STARTED IT BACK AND THEN IT DID FINE. THE CHECK ENGINE LIGHT ALSO CAME ON AND WE CONTACTED A GM DEALER THAT HAD WORKED ON IT JUST MONTHS BEFORE FOR AN OIL LEAK AND THEY WANTED TO LOOK AT IT THE VERY NEXT DAY. ONCE THEY LOOKED AT IT THEY SAID THE TRANSMISSION SHIFT MODULE WAS FAULTY AND NEEDED TO BE REPLACED AND THAT IT WOULD COST $1237.00. MY SATURN ONLY HAS 85,000 MILES ON IT. IT SHOULD NOT BE HAVING TRANSMISSION PROBLEMS. THE WARRANTY JUST WENT OUT ON IT ON JULY 31, 2012, SO OF COURSE GM WILL NOT COVER THE REPAIR. I HAVE SEEN THAT THIS PROBLEM IS HAPPENING ALOT WITH THIS PARTICULAR VEHICLE. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. THANKFULLY BOTH TIMES IT HAS HAPPENED WITH OUR VEHICLE WE HAVE BEEN IN LIGHT TRAFFIC ALTHOUGH IT IS A VERY SCARY SITUATION WHEN IT DOES HAPPEN. *TR

I WAS IN A TRAFFIC CIRCLE AND MY RPMS REVVED UP HIGH AND THEN DROPPED EVEN THOUGH I WAS ACCELERATING SMOOTHLY. I COULD NOT GO FASTER THAN 20MPH. THIS WAS A SUDDEN PROBLEM, WITH LITTLE TO NO WARNING. AFTER GETTING ONTO A LESS BUSY ROAD, I DROVE SLOWLY AS THE CAR WOULD NOT SHIFT PROPERLY. THE RPMS KEPT GOING UP AND DOWN. I PULLED INTO A BUSINESS TO GET OFF THE ROAD. I TRIED TO SEE IF RESTARTING THE CAR WOULD HELP. THE VEHICLE STARTED FINE BUT THERE WAS NO REVERSE. SINCE I WAS NOW STUCK IN THE DRIVEWAY, I CALLED FOR A TOW TRUCK, WHICH TOOK MY CAR TO THE DEALERSHIP. THEY DIAGNOSED THE WAVE PLATE (KNOWN ISSUE) OR THE TRANSMISSION (KNOWN ISSUE). THIS COULD HAVE BEEN AN ACCIDENT-CAUSING ISSUE IF I HAD BEEN ON THE HIGHWAY OR IF THE TRAFFIC CIRCLE HAD BEEN MUCH BUSIER. I USE THIS VEHICLE TO TRANSPORT MY CHILDREN. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE GETS INJURED OR KILLED DUE TO THIS KNOWN PROBLEM AT +/- 100K FOR THIS VEHICLE. WITH MORE AND MORE OF THEM APPROACHING THIS MILEAGE EVERY YEAR... *TR

MY HUSBAND WAS DRIVING ON THE HIGHWAY. ALL OF A SUDDEN THE VEHICLE DOWNSHIFTED. SO WHEN I DECIDED TO DRIVE IT. THE VEHICLE WILL NOT SHIFT IN TO GEAR PAST 20 MILES AND HOUR. I TOOK IT TO THE LOCAL DEALER. I TOLD HIM I HAVE RESEARCH THIS ONLINE AND IT BETTER NOT BE THIS THING CALLED A WAVEPLATE. WELL TO MY SURPRISE IT WAS. THEY ARE CHARGING ME FOR THE PARTS AND LABOR $2200.00. I STATED TO HIM, I HAVE HAD SEVERAL CARS THERE IS NO WAY THE TRANSMISSION SHOULD HAVE STARTED SLIPPING SO SOON. THIS VEHICLE HAD SO MANY ISSUES AND IT IS TOO SOON FOR ME TO TRADE IT IN. BUT IF I COULD I WOULD. THERE NEEDS TO BE A RECALL ON THIS ENTIRE TRANSMISSION. *TR

WHILE DRIVING MY CAR OUT OF THE NEIGHBORHOOD IT WOULDNT SWITCH OUT OF 2ND GEAR. THE FASTER I WOULD GO THE HIGHER THE RPMS. I STOPPED THE CAR AT SEVERAL STOP SIGNS AND TRIED TO SHUT THE CAR OFF AND RESTART IT BUT THE PROBLEM CONTINUED. WHEN TRYING TO SHIFT THE CAR INTO THE L POSITION AND MANUALLY SHIFT THE GEARS IT WOULD NOT SHIFT OUT OF D. I WAS ABLE TO CREEP BACK HOME IN SECOND GEAR WITH THE HAZARD LIGHTS ON. I TOOK THE VEHICLE TO THE GM REPAIR SHOP THAT HAS ALWAYS SERVICED THIS VEHICLE ONLY TO BE TOLD THAT THOUGH THE WAVE PLATE WAS REPLACED APPROX A YEAR AGO. THE PARTICULAR ISSUE WITH MY VEHICLE WHICH IS SOME SEAL ON THE BACK OF THE MODULE TO HOLD THE PRESSURE IS NO LONGER COVERED AND IT WILL BE A NEARLY $1300 REPAIR!!! ACCORDING TO THE DEALER THIS IS A RECALLED PART ON SEVERAL MODELS FROM THE GM BRAND BUT IT IS NOT RECALLED ON MY 2007 OUTLOOK! IF THIS IS A KNOWN PROBLEM I REALLY THINK IT WOULD BE RIGHT FOR GM TO FIX THIS PART APPARENTLY IT IS AN ISSUE ON THE 2007 AS WELL! I AM SO DISAPPOINTED WITH GM RIGHT NOW. MY HUSBAND OWNS A CHEVY AND I REALLY HOPED OUR LOYALTY TO THE BRAND WOULDNT BITE US IN THE BUTT. GUESS WE WILL SEE WHAT CAN BE WORKED OUT WITH THIS REPAIR BEFORE THE VERDICT ON THAT IS MADE. I AM ONLY GRATEFUL THAT THIS DID NOT HAPPEN WHILE I WAS TRYING TO MAKE IT BACK HOME. I HAD ALL THREE OF MY CHILDREN IN THE CAR WITH ME AND THOUGH TRAFFIC WAS LIGHT IT WAS VERY SCARY HOPING PEOPLE HAD ENOUGH TIME TO STOP AND GO AROUND US. *TR

I HAVE A 2007 SATURN OUTLOOK, SINCE I PURCHASED THE CAR, THERE WERE PROBLEMS WITH THE TRANSMISSION. IN 2011, AFTER 2 REPAIRS, A NEW TRANSMISSION WAS PUT IN. 34,000 MILES LATER THE TRANSMISSION WENT AGAIN. I HAVE A 5 YEAR OLD CAR THAT HAS HAD 2 TRANSMISSIONS AND 7 REPAIRS AND THE DEALERSHIP WILL NOT HONOR THE ORIGINAL WARRANTY. TODAY AFTER SPEAKING WITH CUSTOMER SERVICE FOR THE 5TH TIME, THEY TOLD ME THAT THEY WOULD ONLY ASSIST ME PARTIALLY WITH THE REPAIR. I ASKED FOR A BILL W/ DETAIL ON PARTS AND LABOR, WHAT WAS DONE ON THE LAST REPAIR THAT WENT WRONG AND WHAT THE TOTAL COST WOULD BE FOR THIS REPAIR, INCLUDING ALL PARTS AND LABOR CHARGES. NOW AT 4 DAYS LATER I HAVE NO INFORMATION, NO CAR, AND NO RESTITUTION. CUSTOMER SERVICE OFFERED TO FIND OUT ABOUT GETTING A LOANER CAR, BUT WHEN THEY ASKED THE DEALERSHIP, SHE CAME BACK TO TELL ME THAT I WOULD HAVE TO CALL HERTZ AND THEY WOULD HELP W/ THE EXPENSE. AFTER SHE SPOKE W/ THE DEALERSHIP AGAIN, SHE CAME BACK TO SAY THAT THE DEALERSHIP SAID HERTZ HAD NO CARS AVAILABLE..ANYWHERE? HOW CAN AN AMERICAN CAR COMPANY, THAT WAS BAILED OUT BY TAXPAYER MONEY HAVE THIS KIND OF CUSTOMER SERVICE? LOOKING AT ALL THE COMPLAINTS ON MULTIPLE BOARDS, HOW IS IT POSSIBLE THAT THERE ARE NOT 1000 COMPLAINTS ABOUT GM TRANSMISSIONS? HOW ARE THEY GETTING AWAY WITH THIS? WHY IS THERE NOT A RECALL? *TR