2008 SATURN OUTLOOK Complaints

SUNROOF DEFECT - HAVE OWNED VEHICLE SINCE OCT. 2010. NOV. 2013 WAS OUR FIRST SUNROOF LEAK, THINKING IT WAS A WINDSHIELD ISSUE. HAD THAT CHECKED OUT (AND, OF COURSE, CHARGED FOR A SEALING BY ABRA AUTO BODY), BUT A FEW WEEKS LATER, DEALERSHIP RAN THRU GARAGE CAR WASH AND HAD THE SAME PROBLEM OF LEAKING THRU SUNROOF, PASSENGER FRONT SIDE! THERE WAS DEFINITELY SOME WHOOSHING-WATER LIKE SOUNDS BEFORE THE FIRST FEW TIMES THE LEAK HAPPENED. THE DEALERSHIP CLAIMS TO HAVE CLEANED "DEBRIS" OUT OF THE TUBING MECHANISM. FIVE MONTHS LATER, THE LEAK IS BACK. NOT HAVING USED THE SUNROOF FOR MOST OF THAT TIME DUE TO WINTER, OF COURSE. FIRST REPAIR WHICH THE DEALERSHIP SAID THEY DID NOT REPAIR, BUT RATHER FIXED, WAS TO CLEAN OUT GUTTER/TUBING. NOW, MAY 2014 THE SAME ISSUE AND AGAIN, THEY CLEANED OUT TUBING AND PUT SOME SILICONE ON THE RUBBER GASKET AREA. WE REFUSED TO PAY FOR LABOR THIS TIME ($90) FOR THE SAME DEFECTIVE PROBLEM WHEN THE SUNROOF HADN'T BEEN USED. THE MANAGER RELUCTANTLY AGREED. IN ADDITION, THE MANAGER QUIZZED US WHETHER THE VEHICLE SAT INSIDE (99% INSIDE GARAGE) OR OUTSIDE. THIS SHOULD NOT MATTER. ALSO, SUGGESTED TOO NOT TO RUN IT THRU POWER CAR WASHES. WE DON'T MIND NOW HAVING TO CHECK TO KEEP "DEBRIS" OUT OF THE SUNROOF TRACK, BUT HAVE NEVER HAD THIS ISSUE WITH ANY OF OUR OTHER OLDER AND NEWER VEHICLES WITH SUNROOFS. WE HAVE ALREADY SUNK A LOT OF MONEY INTO THIS VEHICLE UNFORTUNATELY AND DON'T FEEL WE SHOULD HAVE TO YET AGAIN PAY FOR A DEFECTIVE DESIGN BY GM WHEN IT HAPPENS AGAIN WHICH IT WILL. I HAVE ALREADY SUBMITTED AN EMAIL TO SATURN ([email protected]), GM ([email protected]) AND WWW.SATURNFORUMOUTLOOK.NET. THE LATER IS HELPFUL IN THAT YOU ARE NOT ALONE WITH YOUR VEHICLE COMPLAINTS AND BATTLES. IN FACT, MANY AT THIS SITE HAVE BEEN CHARGED WELL OVER $500 TO REPLACE THE DEFECTIVE TUBING. SHAME ON GM! *TR

I WAS DRIVING ON THE HIGHWAY GOING 80 MILES/HR (LEGAL IN UTAH) AND THE CHIME WENT OFF AND ENGINE POWER IS REDUCED AND SERVICE STABILITRAK TRACTION CONTROL OFF, SERVICE TRACTION CONTROL FLASHED ON MY DISPLAY AS WELL AS THE CHECK ENGINE LIGHT. I STARTED TO LOSE POWER AND CARS WERE SWERVING AROUND ME WITH THE SUDDEN LOSS OF SPEED AND I WAS LUCKY I WAS NOT HIT BY ANOTHER CAR. AS I HAVE RESEARCHED THIS PROBLEM THIS IS A MAJOR PROBLEM WITH ALL GM VEHICLES. SOMEONE IS GOING TO DIE AS A RESULT OF THIS PROBLEM. PEOPLE TAKE THEIR VEHICLES INTO DEALER MULTIPLE TIMES AND THEY REPLACE SOMETHING BUT THE PROBLEMS PERSIST. THIS SAME PROBLEM KEEPS HAPPENING REGARDLESS OF SPEED, CONDITIONS. *TR

I WAS DRIVING AND ALL THE SUDDEN MY POWER STEERING STOP WORKING. IT WILL GO ON AND OFF AND NOW AS OF 05/06/2014 IT DOES IT ALL THE TIME. *TR

EVERY SINCE I HAVE HAD A RECALL FIXED...MY LIGHTS FLICKER ON THE DASH AND I HAVE BEEN HAVING PROBLEMS WITH THE TRANSMISSION SEEMING TO STAY IN ONE GEAR. IT WAS TOLD TO ME THAT IT MAY BE A TIMING CHAIN ISSUE BUT IT IS NOT A RECALL. I HAVE READ NUMEROUS COMPLAINTS IN REGARDS TO THIS ISSUE FROM OTHER OUTLOOK OWNERS. *TR

FOR THE LAST 2 WEEKS A "SERVICE AIR BAG" MESSAGE APPEARS IN THE DIC AT START UP. ALSO THE AIR BAG WARNING LIGHT APPEARS IN THE DASH. THE MESSAGE APPEARS AND DISAPPEARS DURING TRAVEL. SOME DAYS THE MESSAGE DOES NOT APPEAR. I'VE SPOKEN TO THE DEALER AND THEY SAY THERE IS NO RECALL. I HAVE SEEN IN THE NEWS AS OF MARCH 17, 2014 THAT THERE IS A RECALL COMING FOR WHAT SEEMS TO BE THIS EXACT PROBLEM. I HAVE NOT RECEIVED ANY NOTIFICATION AS OF APRIL 30, 2014. THANK YOU. *JS

TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE PASSENGER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE OCCURRED WHEN THE FRONT PASSENGER'S SEAT WAS OCCUPIED OR VACANT. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V118000 (AIR BAGS), HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

LAST WEEK WE HAD HEAVY RAIN AND RAIN BEGAN LEAKING INTO THE CAR NEAR THE FRONT PILLAR ON THE PASSENGER SIDE. THE NEXT DAY THE CAR WOULD NOT START AND IT APPEARED THE BATTERY WAS DEAD. WHEN I HAD IT TESTED IT SHOWED IT NEEDED REPLACEMENT. I PURCHASED THE BATTERY AND WENT TO HAVE IT INSTALLED. WHILE I WAS THERE I TURNED THE CAR OFF AND THE ENGINE WAS STILL RUNNING. THE TECHNICIAN ADVISED THAT THE FUSE BOX WAS CORODED AND CLEANED THE CONNECTIONS. THE CAR CONTINUED TO REMAIN ON THROUGHOUT THE DAY UNTIL IT SEEMED TO DRY OUT. IT RAINED AGAIN YESTERDAY AND THE SAME ISSUE OCCURRED WHERE THERE WAS WATER LEAKING FROM THE DRIVER SIDE PILLAR NEAR THE AIR BAG. I NOTICED THE CAR STAYING ON ONE TIME AND THEN THE NEXT MORNING THE CAR WOULD NOT START. I BEGAN RESEARCHING THE ISSUE AND FOUND SIMILAR COMPLAINTS FROM OTHER GM USERS. I AM CONCERNED NOT ONLY ABOUT THE ELECTRICAL SYSTEM, BUT POTENTIAL MOLD AND CONTACTED THE DEALER AS MANY NOTED THERE WAS A SERVICE BULLETIN. THEY WERE UNABLE TO ASSIST AS THERE HAS NOT BEEN AN OFFICIAL RECALL. I WOULD URGE THAT THIS BE PUSHED AS IT IS ANOTHER KNOWN ISSUE WITH GM CARS THAT GM REFUSES TO DO ANYTHING ABOUT: 2007 GM ACADIA CONSUMER COMPLAINTS ODI ID NUMBER SPECIFIC TO WATER LEAK: 10258230 (THIS IS MY COMPLAINT ID #) 10255735 10254149 10248331 10211267 10210839 10210533 2008 GM ACADIA CONSUMER COMPLAINTS ODI ID NUMBER SPECIFIC TO WATER LEAK: 10246694 10243591 10241649 10230134 10229896 10212682 *TT

I PURCHASED A 2008 SATURN OUTLOOK XR. THE DEALERSHIP SWORE THEY COULD FIX THE SUNROOF LEAK. AFTER 10 WEEKS AND RELEASING IT BACK TO ME 4 DIFFERENT TIMES. THEY HAVE YET TO FIX THE ISSUE. MY CAR IS FLOODED EVERY TIME IT RAINS. *TR

THERE WAS NO INCIDENT YET. HOWEVER, AFTER I PURCHASED THE CAR I REALIZED THAT THE PASSENGER AIR BAG INDICATOR CONTINUED TO STAY ON THE OFF POSITION. I TOOK THE CAR INTO THE DEALERSHIP WHERE THEY CHECKED IT OUT AND CONFIRMED THAT YES IF SOMEONE SITS IN THE PASSENGER SEAT AND I HAVE AN ACCIDENT THE AIR BAG WILL NOT DEPLOY. THE DEALERSHIP TOLD ME THAT IT WAS THE PASSENGER PRESENCE SENSOR AND THAT IT WAS NOT COVERED ON MY WARRANTY. THEY TOLD ME IT WOULD COST OVER 1,1000 DOLLARS TO FIX, I CALLED GM AND THEY TOLD ME THE SAME THING. IT'S FUNNY THAT NO ONE WILL LOOK INTO THIS OBVIOUSLY DANGEROUS PROBLEM. I HAVE CHILDREN AND I CAN'T BE SURE THAT THEY ARE SAFE IN A VEHICLE I JUST PURCHASED. I AM SO UPSET CONSIDERING THAT NISSAN JUST HAD A RECALL FOR THE SAME ISSUE. I AM SURE THAT I AM NOT THE ONLY PERSON WHO HAS THIS ISSUE GOING ON WITH THEIR CAR. PLEASE CONTACT ME IF YOU HAVE ANY SOLUTIONS, OR IF YOU HAVE ANY SUGGESTIONS AS TO WHAT I CAN DO TO INSURE MY FAMILY IS SAFE WHEN I AM IN MY CAR. THANK YOU VERY MUCH FOR YOUR CONSIDERATION. *TR

FAMILY ON VACATION OUT OF STATE WITH TWO ADULTS AND 3 CHILDREN. AT STOPLIGHT IN HEAVY TRAFFIC. WENT TO ACCELERATE AND ENGINE WOULD RUN HIGH RPM'S BUT NO VEHICLE MOVEMENT. FINALLY GOT THE VEHICLE TO MOVE SLOWLY AND BARELY MADE IT TO A LOCAL GAS STATION. COULD HAVE CAUSED AN ACCIDENT DUE TO TRANSMISSION FAILURE IN HEAVY TRAFFIC. *TR