2008 SATURN OUTLOOK Complaints

TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BECAME UNCONTROLLABLE AND HYDRO-PLANED. THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE FIVE CHILDREN IN THE VEHICLE WHO SUSTAINED INJURIES FROM BRUISING, CONTUSIONS AND LACERATIONS THAT REQUIRED STITCHES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V118000(AIR BAGS) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. ..UPDATED 04-29-14 *BF UPDATED 8/1/17*CN

I WAS DRIVING MY CHILDREN TO SCHOOL WHEN MY POWER STEERING JUST STOPPED AND I HAD TO TRY AND DRIVE WITHOUT IT. I WAS TOLD A MONTH BEFORE IT WAS THE STEERING AND PINION RACK, GOT THAT FIXED AND THERE WAS TWO CODES THAT POPPED UP. I WAS TOLD THAT ONE CANCELLED OUT THE OTHER WHICH DIDN'T MAKE SENSE. NOW THE TRANSMISSION NEEDS WORK AND THEY SAY THAT WAS THE PROBLEM TO BEGIN WITH. I HAVE SPENT SO MUCH MONEY TRYING TO FIX THIS PROBLEM ONLY TO FIND OUT THAT IT WAS THE TRANSMISSION ALONG. I AM VERY DISAPPOINTED IN GMC CAUSE WHEN I WENT TO THE DEALER THEY SUGGESTED THAT I CHANGE PART UNTIL THEY FIND THE PROBLEM. I AM PISSED CAUSE I STILL CAN'T ENJOY MY TRUCK ANYMORE. MY EXTENDED WARRANTY IS OVER AND THEY DEALER WANTS OVER 2000 GRAND TO FIX THE TRANSMISSION IF THAT'S WHAT IT REALLY THE PROBLEM. LOOKING ONLINE MANY PEOPLE HAVE HAD THIS ISSUE AND STILL NO RECALL ON THE TRANSMISSIONS FOR SATURN OUTLOOKS. SHAME ON YOU GMC. *TR

NEAR THE END OF MAY 2012, I WAS BACKING OUT OF MY DRIVEWAY WHICH SLOPES SLIGHTLY DOWNWARD, AND SUDDENLY WATER STARTED COMING OUT OF THE REAR OVERHEAD LIGHTS. WHEN THE CAR REACHED LEVEL GROUND THE WATER THEN CAME OUT OF THE PASSENGER-SIDE WINDSHIELD PILLAR AND THE SUNROOF AS WELL. I BROUGHT IT TO A GM DEALERSHIP AND THEY TOLD ME THE SUNROOF DRAIN TUBES WERE CLOGGED. IT COST ME $90.00 TO HAVE THEM CLEAN IT OUT. THE CAR IS NORMALLY GARAGED, HOWEVER WE HAD DRIVEN IT DURING A RAINSTORM THE DAY BEFORE THIS HAPPENED. AFTERWARDS WE STARTED NOTICING SOME CRAZY THINGS HAPPENING TO THE ELECTRICAL SYSTEM OF THE CAR. SOMETIMES THE RADIO WOULD STAY ON EVEN AFTER THE KEY WAS REMOVED AND OPENING THE DOORS (WHICH NORMALLY WOULD SHUT EVERYTHING DOWN.) SOMETIMES THE FRONT DOOR PANEL SPEAKERS WOULD NOT WORK AT ALL, OR ONE WOULD WORK OR BOTH WOULD WORK. RIGHT NOW THE DRIVERS SIDE IS NOT WORKING. THEN THE DAY AFTER THE CAR WAS OUT IN A TORRENTIAL RAIN STORM SOMETIME NEAR THE END OF FEBRUARY 2014, IT WOULD NOT START AT ALL. IT WAS COMPLETELY DEAD AND I HAD TO CALL AAA TO GET IT STARTED. THE AAA GUY SAID TO CHECK THIS CAR OUT ONLINE FOR ELECTRICAL PROBLEMS, WHICH I DID AND FOUND VOLUMES OF COMPLAINTS STEMMING FROM THIS ISSUE, AS WELL AS SEVERAL GM TECHNICAL SERVICE BULLETINS OR TSB'S AS THEY ARE REFERRED TO. I ONCE AGAIN BROUGHT IT TO THE GM DEALERSHIP WHICH KNEW ABOUT THE ISSUE AND REPAIRED IT AT A COST TO ME OF $810.39. GM HAS NOT ADDRESSED THIS ISSUE DIRECTLY, NOR HAS COMPENSATED ANY OF THE CONSUMERS WHO OWN THE VEHICLES THAT ALL HAVE THIS PROBLEM, NAMELY SATURN OUTLOOK, GMC ACADIA AND BUICK ENCLAVE FROM 2008 - 2010. I FEEL THAT IT IS IRRESPONSIBLE AND UNETHICAL FOR THEM TO PASS THIS PROBLEM OFF TO THE CONSUMER. THIS IS NOT A NORMAL WEAR AND TEAR ISSUE AND I WANT TO BE REIMBURSED, AND I'D LIKE THEM TO INSPECT AND REPAIR FOR FREE THE ELECTRICAL SYSTEM AS WELL FOR OTHER DAMAGE. *TR

NOTICED WHILE DRIVING AT ANY SPEED THAT SLIGHT MOVEMENT OF THE STEERING WHEEL RIGHT OR LEFT CAUSED A WHINING NOISE IN THE STEERING COLUMN AREA. ONLY A FEW DAYS LATER I NOTICED THE CAR BUCKING WHEN SHIFTING IN THE LOWER GEARS AFTER ACCELERATING FROM A STOP. TWO DAYS AFTER THE LOWER GEAR SHIFTING ISSUES, I NOTICED THE CAR STUTTERED AND BUCKED WHEN I SHIFTED INTO REVERSE AND ATTEMPTED TO BACK INTO MY DRIVEWAY. I BROUGHT THE CAR IN FOR SERVICE AND WAS TOLD THE CAR THREW A CODE - P0018 - WHICH MEANS "CRANK TO CAM INTAKE", ALONG WITH SAYING THE RACK AND PINION IS LEAKING AND COULD BE FIXED AT A COST OF $1700. AND THE TRANSMISSION IS SHOT AND THEY RECOMMENDED BRINGING TO A LOCAL TRANSMISSION SHOP TO GET THE BEST COST/SERVICE. I HAVE NO IDEA WHAT THAT WILL COST. THE CAR ONLY HAS 54K MILES ON IT. OUR 5 YEAR/100,000 MILE POWERTRAIN WARRANTY EXPIRED IN SEPTEMBER 2013. THIS COULD HAVE BEEN A MAJOR SAFETY ISSUE. NOW IT APPEARS THE REPAIRS WILL COST A THIRD OF WHAT THE CAR IS CURRENTLY WORTH. THOSE SYSTEMS SHOULD NOT FAIL AFTER SUCH LOW MILEAGE. *TR

DRIVING TO A DOCTOR APPT AND PULLED INTO A PARKING LOT TO USE MY PHONE. PUT CAR IN PARK, ENGINE ON. SAT FOR 5 MIN, THEN PUT CAR IN DRIVE AND ENGINE REVVED AND REVVED BUT DID NOT MOVE BUT A FEW FEET. PUT CAR IN PARK AND TURNED OFF THE CAR FOR A FEW MINUTES. UPON RESTART, DROVE JUST FINE FOR ABOUT 20 MILES UNTIL CHECK ENGINE LIGHT WENT ON. WENT IMMEDIATELY TO HAVE TO CODE READ AT A NEARBY AUTO ZONE. GAVE 2 CODES, ONE ABOUT A TRANSMISSION PROBLEM AND THE 2ND ABOUT A COMPUTER SELF-REPAIR COMPLETED. NEVER HAD THE PROBLEM AGAIN. THEN 3/5/14, AT NOW 71,000 MI OR SO, WHILE ENTERING THE ON RAMP TO THE FREEWAY AND NOW IN THE FAR LEFT LANE, ATTEMPTED TO ACCELERATE, ENGINE REVVED AND CAR WENT MAYBE 25 MPH IF THAT. A LARGE BIG RIG SLAMMED ON ITS BRAKES AND SWERVED TO MISS REAR-ENDING US. CAR WAS TURNED OFF AND TURNED BACK ON. SAME PROBLEM-REVVED VERY HIGH AND WOULD GO ONLY 25-35 MPH IN DRIVE. HAD TO GET OFF THE FREEWAY! VEHICLE OVERHEATED AND SMOKING. TOWED TO MECHANIC SHOP AND WAS TOLD IT WAS A MIRACLE THAT WE HAVE BEEN ABLE TO DRIVE IT AS ALL THE GEARS WERE STRIPPED AND IT NEEDED A NEW TRANSMISSION. GM DEALERSHIP SAID MANUFACTURER WARRANTY 5YR OR 100,000 MI JUST EXPIRED 2/13. $2,500-$3,500 IN COST...GRRRR! ALONG WITH A DUAL SUN/MOON ROOF LEAK! *TR

TL* THE CONTACT OWNED A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE VEHICLE WAS DESTROYED BUT NONE OF THE AIR BAGS DEPLOYED. THERE WAS A POLICE REPORT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

I WAS DRIVING ON THE FREEWAY AT 65 MILES PER HOUR WHEN MY TRANSMISSION FAILED ON A VEHICLE THAT HAD ONLY 65,000 MILES AND WAS WELL MAINTAINED IN ACCORDANCE WITH DEALER RECOMMENDATIONS. THE VEHICLE WAS TOWED TO MY MECHANIC AND REQUIRED REPLACEMENT. I WAS INFORMED THAT BY THE TRANSMISSION REPAIR FACILITY THAT THEY HAD BEEN RECEIVING SATURN SUVS ON A REGULAR BASIS. EXACT QUOTE WAS WE HAVE BEEN GETTING "A TON" OF THESE VEHICLES WITH VERY LOW MILES. *TR

2008 SATURN OUTLOOK. CONSUMER WRITES IN REGARDS TO ENGINE AND TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STOPPED RUNNING. UPON INSPECTION, A CODE WAS RECEIVED FOR A CAM SHAFT POSITION SENSOR. THE CONSUMER LEARNED THE PROBLEM WAS SUPPOSEDLY FIXED AT 51,000 ON APRIL 7, 2011, WHERE THE TIMING CHAIN AND CRANKSHAFT WERE REPLACED. ON AUGUST 23, 2013 THE VEHICLE WAS IN THE SHOP FOR TRANSMISSION PROBLEMS.

TRANSMISSION STUCK IN GEAR. WOULD NOT SHIFT. SERVICE TECH FOUND METAL FILINGS IN TRANSMISSION AND ADVISED TO REPLACE WITH NEW. ($4700). RESEARCHED THE PROBLEM AND FOUND THE TO BE COMMON WITH THIS TRANSMISSION. MY OPINION THAT GM SHOULD HAVE RECALLED IT OR PAY FOR THE NEW TRANSMISSION. *TR

TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE MADE A LOUD NOISE, JERKED VIOLENTLY, AND THEN STALLED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS FOUND THAT THE TRANSMISSION AND TRANSMISSION PLATE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76000.