2007 SATURN OUTLOOK Complaints

WHILE DRIVING WITH MY FAMILY ON THE HIGHWAY, WE BEGAN TO EXPERIENCE UNUSUAL GEAR SHIFTING. IT FELT AS THOUGH THE VEHICLE DIDN'T KNOW WHICH GEAR TO BE IN. WE MADE IT HOME, AND THEN A FEW HOURS LATER I STARTED THE CAR AND THE TRANSMISSION WAS MAKING THE SOUND OF A FAN BEING SPUN WAY TOO FAST. WE STARTED TO DRIVE AND THE GEAR SHIFTING WAS AGAIN ERRATIC. AFTER STOPPING TO CHECK IT THEN GETTING BACK ON THE ROAD WE NO LONGER HAD THE FIRST 3 GEARS. I WOULD HAVE TO PRESS ON THE GAS PEDDLE ALMOST TO THE FLOOR TO GET THE CAR MOVING AGAIN. I CALLED GM AND THEY SAID TAKE IT TO A DEALERSHIP FOR A DIAGNOSES [OUR LOCAL DEALERSHIP IS HORRIBLE]. THEY SAID IF IT'S FOUND TO BE MANUFACTURER THEY "MAY" BE ABLE TO HELP US, BUT THAT OUR POWER-TRAIN WARRANTY EXPIRED THE MONTH BEFORE SO THERE WOULDN'T BE ANY GUARANTEES. I FOLLOWED MY GUT AND DECIDED TO REMAIN A PERSON AND NOT A NUMBER BY TAKING IT TO A LOCAL TRANSMISSION REPAIR SHOP WITH A GREAT REPUTATION. THEY CALLED THIS MORNING AND SAID I'LL BE NEEDING A NEW TRANSMISSION. A FEW MINUTES LATER THE GM REP CALLED AND SAID THEY WOULDN'T BE ABLE TO HELP ME OUT (HE LOOKED INTO IT FOR ME). THIS IS ONLY 3 MONTHS AFTER THE POWER STEERING PUMP FAILED. BEFORE THAT IT WAS THE PASSENGER AIRBAG SENSOR THAT WENT OUT. *TR

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

I HAVE REPLACED MY DRIVERS SIDE HEADLAMP 3 TIMES IN THE LAST 3 MONTHS. I HAVE READ ABOUT PROBLEMS WITH THE WIRING HARNESS ON THESE VEHICLES, WHERE SOME HAVE MELTED. MINE DOES NOT APPEAR MELTED, OR AT LEAST WASN'T THE THIRD TIME I REPLACED IT, BUT NOW THIS MORNING THE HEADLAMP BURNED OUT AGAIN. WITHOUT CONFIDENCE IN MY HEADLAMPS, I AM HESITANT TO DRIVE AT NIGHT. *JS

I HAD JUST TURNED A CORNER AND IT FELT LIKE MY VEHICLE LOST POWER. I PUSHED ON THE GAS PEDAL AND IT ACCELERATED AS NORMAL. BUT THEN I REALIZED MY STEERING WHEEL WOULDN'T TURN. WITH TRAFFIC COMING AT ME I BARELY MADE IT TO ANOTHER STREET AND COULD JUST TURN IT ENOUGH TO GET TO THE SIDE OF THE STREET. I WAS PUTTIN MY WHOLE BODY WEIGHT INTO IT. IT WAS NOT RAINING AND CONDITIONS WERE NORMAL OUTSIDE. $300 LATER MY STEERING SYSTEM WAS FIXED. THANK GOODNESS TRAFFIC WASN'T HEAVIER THAT DAY. *TR

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT WAS DRIVING 40 MPH WHEN WATER LEAKED FROM BOTH SIDES OF THE FRONT AIR BAGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 94,000 AND THE CURRENT MILEAGE WAS 101,000. UPDATED 04/13/12 *BF

WE BOUGHT THE CAR JAN 8 OF 2010 AND WAS STILL UNDER FULL WARRANTY- AFTER THE FIRST MONTH I BROUGHT INTO SATURN AND TOLD THEM OF ALL ISSUES. THEY SAID THEY GOT IT ALL FIXED IN JUNE OF 2010 BROUGHT IT IN AGAIN FOR BASICALLY SAME ISSUES AND THEY SAID THEY FIXED EVERYTHING AGAIN AND WERE ALSO CLOSING DOWN THAT DAY SO WERE HURRYING ME OUT THE DOOR. AFTER THAT HAD SAME ISSUES (ESPECIALLY STEERING WHEEL AND ENGINE PROBLEMS,OIL LEAKS, ALONG WITH ELECTRICAL PROBLEMS) AND WE WERE DIRECTED TO GO CHEVY SINCE SATURN WAS GONE. EXPRESSED TO THEM SAME ISSUES WITH STEERING WHEEL ETC. THEY ALSO FIXED A RECALL ON THE ELECTRICAL SYSTEM. AND FIXED POWER STEERING PUMP THAT WAS BROKE TWO MONTHS LATER HAD SAME ISSUES WITH STEERING AND ENGINE AND AIRBAG SENSOR AND BROUGHT IT AGAIN AND THEY ALSO FIXED ANOTHER RECALL, IN THE HEADLAMP. (WE HAVE ALL DOCUMENTS) NOW THE WHOLE TRANSMISSION IS OUT AND OIL LEAKS AGAIN SO SINCE IT STILL UNDER POWER TRAIN THEY ARE FIXING THEM BUT GM WILL NOT APPROVE THEM TO FIX THE STEERING COLUMN THAT NEEDS TO BE REPLACE NOR THE AIRBAG SENSOR ISSUE. WE HAVE CALLED THEM EVERYDAY AND SENT THEM OVER ALL OUR PAPERWORK THE LAST TWO YEARS SHOWING THAT THE STEERING COLUMN AND AIRBAG SENSOR HAVE BEEN AN ISSUE SINCE BEFORE OUR FULL WARRANTY WAS UP. I JUST WANT MY CAR TO BE SAFE AND FEEL LIKE I AM IN A DEATH TRAP AND STILL OWE A LOT OF MONEY ON IT. IT IS A TOTAL LEMON AND I AM STUCK WITH IT THESE ISSUES WERE FROM THE START WHEN THE CAR WAS STILL UNDER FULL WARRANTY. *KB

THERE IS AN ISSUE WITH ALL THESE VEHICLES WITH WATER LEAKING INTO THE VEHICLES SOMEWHERE AS OF TODAY 1/20/2012 THE DEALERSHIP HAS HAD MY VEHICLE AND CAN NOT FIND WHERE THE WATER IS COMING IN. THE WATER IS LEAKING OUT THRU THE AIRBAG AREAS, THE SEATBELT AREAS AND THE HEADLINERS ONTO THE DASH. I AM WORRIED ABOUT ELECTRICAL PROBLEMS. GM/SATURN HAS HAD SEVERAL COMPLAINTS ABOUT THIS ISSUE (EDMUNDS.COM) SHOWS A MULTITUDE OF COMPLAINTS BUT THERE YET HAS BEEN ANY RECALL MADE TO ATTEMPT TO FIGURE OUT THIS PROBLEM AND NOT ONLY THAT THE DEALERSHIP SAID I COULD BE FINANCIALLY RESPONSIBLE FOR THIS AND NOT GM/SATURN EVEN THOUGH THERE ARE SERIOUS ISSUES WITH THIS HAPPENING. THIS LEAK COULD IF IT HAS NOT ALREADY CAUSED SOME TYPE OF ELECTRICAL ISSUES THAT HAVE NOT BEEN DETECTED YET AND I WILL BE STUCK BECAUSE GM WILL NOT RECALL THIS ITEM. THEY DID HAVE ARECALL FOR THIS IN 08 BUT IT DOESN'T SEEM TO BE HOLDING UP AND I WAS ACTUALLY TOLD BY A DEALERSHIP THAT "I WAS SCREWED". HELP US PLEASE. *TT

FRONT AIR BAG IP LAMP IS INTERMITTENT AND WILL OFTEN SHOW OFF EVENT THOUGH THERE IS A 190 LB. PASSENGER IN THE PASSENGER SEAT. RECYCLING THE KEY, HAVING PASSENGER ENTER/EXIT VEHICLE RESULTS IN RANDOM STATE. I.E. SOMETIMES THE LIGHT IS ON AND WILL GO OFF AT RANDOM TIMES AND OTHER TIMES IS WILL SIMPLY REMAIN OFF EVEN WITH SOMEONE IN THE SEAT. DEALER FINDS NOTHING WRONG SINCE THERE IS NO DTC SET BUT THE VEHICLE IS UNSAFE AS YOU NEVER KNOW IF THE FRONT AIR BAG WILL REALLY DEPLOY IN AN ACCIDENT. *TR

THE DRIVER'S SIDE HEADLIGHT WILL WORK FOR AWHILE BUT THEN IT WILL APPEAR TO BE "BURNT OUT". THE SAME THING HAS HAPPENED TO THE PASSENGER SIDE HEADLIGHT SEVERAL TIMES. THE LIGHTS WILL START WORKING AGAIN (AT LEAST TEMPORARILY) WHEN I SWITCH FROM THE "AUTO" LIGHT SETTING TO "MANUAL" AND BACK AGAIN. I HAVE READ ON SEVERAL DIFFERENT WEBSITES THAT THIS IS A COMMON PROBLEM WITH THE CAUSE BEING THE WIRING HARNESS FOR THE LIGHTS. THIS APPEARS TO BE A DEFECT IN THE PARTS/MATERIALS USED AND SHOULD HAVE A RECALL ON IT. I CAN'T AFFORD TO PAY WHAT THE DEALERSHIP IS ASKING TO REPAIR IT, SO FOR NOW I CAN'T DO ANY NIGHT TIME DRIVING WITHOUT GETTING A TRAFFIC CITATION/TICKET. *TR

MY KEY KEEPS GETTING STUCK IN THE IGNITION, MY HUSBAND HAS TO DISCONNECT THE BATTERY TO GET IT OUT, I HAVE TOLD GM ABOUT THE PROBLEM THEY SAY THAT THEY ARE NOT AWARE OF THE PROBLEM BUT WHEN I GO ONLINE I SEE HUNDREDS OF POSTS ABOUT THEIR VEHICLES HAVING THE SAME PROBLEM. I'M SURE THAT THEY DO KNOW ABOUT IT. THE VEHICLE IS NOT IN A SAFE POSITION (PARK) WHEN THE KEY GETS STUCK IN THE IGNITION. I THINK THAT GM NEEDS TO BE HELD LIABLE AND THE ISSUE NEEDS TO BE RECALLED. *TR