2008 SATURN OUTLOOK Complaints

DISCOVERED THE DRIVERS SIDE HARNESS HAD MELTED WHEN CHANGING THE DIM HEADLAMP. *TR

THE HEADLAMP ON MY 2008 SATURN OUTLOOK HAS GONE OUT MULTIPLE TIMES OVER THE LAST TWO YEARS THAT I HAVE OWNED THE VEHICLE. I HAVE HAD TO HAVE THE WIRING HARNESS REPLACED MORE THAN 3 TIMES. THE FIRST TIME THE NEW HARNESS LASTED A COUPLE OF MONTHS. THE LAST TWO TIMES, IT ONLY LASTED ABOUT A WEEK BEFORE BURNING UP AGAIN. THE HARNESS THAT HOLDS THE LAMP GETS TOO HOT AND MELTS WHICH IS AN ELECTRICAL SAFETY ISSUE. *TR

HEAD LIGHT HAS BURNED OUT, WE WERE TOLD IT WAS FAULTY WIRING IN THE ASSEMBLY. *TR

MY 2008 SATURN OUTLOOK LOST BOTH HEADLIGHTS IN DECEMBER 2010 WITHIN A COUPLE OF DAYS OF EACH OTHER. THE DEALER INFORMED US THE BULBS HAD BURNED OUT AND WHEN THEY BURNED OUT THEY BURNED/CORRODED THE WIRING HARNESSES CONNECTED TO THEM, NECESSITATING A $200 REPAIR. LESS THAN A YEAR LATER, IN NOVEMBER 2011, THE RIGHT HEADLIGHT WENT OUT AGAIN. WHEN WE TOOK IT TO THE DEALER ON NOVEMBER 4, 2011, THEY INFORMED US THE BULB HAD BURNED OUT AND THE HARNESS HAD BURNED OUT AGAIN, AND SAID THE REPAIR WOULD BE MORE THAN $200. WE HAVE SEEN THIS PROBLEM DOCUMENTED BY MANY SATURN OWNERS ON SATURN FAN SITES, AND ALSO READ TO CONTACT NHTSA TO NOTIFY YOU OF THIS COMMON AND POTENTIALLY DANGEROUS SAFETY PROBLEM WITH THE SATURN OUTLOOK SO THAT YOU COULD CONSIDER ORDERING GM TO RECALL THESE VEHICLES. I HOPE YOU WILL ORDER A RECALL AND ORDER GM TO SOLVE AN UNNECESSARY DESIGN PROBLEM THAT IS A NUISANCE AT BEST AND COULD POTENTIALLY LEAD TO A FIRE OR LOST VISIBILITY THAT COULD RESULT IN ACCIDENTS AT WORST. THANK YOU FOR YOUR CONSIDERATION. *TR

COMPLETE LOSS OF LOW BEAM HEADLIGHTS UNDER SIMILAR OR IDENTICAL CIRCUMSTANCES AS OTHER VOQS AND VARIOUS WEBSITES FORUMS. INSPECTION REVEALED MELTED WIRING HARNESS CONNECTORS INSIDE THE HEADLAMP ASSEMBLY AT THE LOW BEAM HEADLAMP BULB. VEHICLE DATE OF MANUFACTURE 10-2007. NO KNOWN BODY WORK. PASSENGER LOW BEAM HEADLIGHT CONNECTOR IS NOT MELTED AS BAD AS THE DRIVER SIDE LOW BEAM HEADLIGHT CONNECTOR. APPEARS TO BE COMING PREDOMINANTLY FROM THE BLACK WIRE GOING INTO THE CONNECTOR. ALL INSULATION IS MELTED AWAY. CONNECTOR MELTED AND BRITTLE THAT IT FELL APART REMOVING THE BULB. BULB PART # APPEARS TO BE H11, 12V 55W U 64211 L+DOT. OSRAM. GERMANY E1 25S. W0 Q3. DRIVER HEAD LIGHT ASSEMBLY CASTING DATE SEPTEMBER 2007. PART NUMBER 25876413, WHICH APPEARS TO HAVE BEEN SUPERSEDED. APPEARS MANUFACTURED UNDER AUTOMOTIVE LIGHTING WITH NUMBER LH HAL 6143101907C2824. THE INSIDE CONNECTOR AREA OF THE BULB ITSELF ALSO APPEARS MELTED. THE BULB IS AVAILABLE FOR INSPECTION. THE HEADLAMP ASSEMBLY IS STILL IN USE ON THE VEHICLE AFTER RECEIVING A PIGTAIL SPLICE REPAIR AND NEW BULB. THE PASSENGER SIDE HEADLAMP IS NOW WORKING AND HAS RECEIVED NO REPAIRS. UPDATED IVOQ 11/29/11 *TR

THE DRIVERS SIDE HEADLAMP FAILED. I PURCHASED A NEW LAMP WITH A DIRECT REPLACEMENT, SAME WATTAGE AND TYPE. DURING REPLACEMENT, I NOTICED THAT THE CONNECTOR WAS DISCOLORED AND PLASTIC WAS STARTING TO MELT. I CLEANED THE CONNECTOR AND REPLACED THE LAMP. TWO WEEKS LATER THE SAME LAMP FAILED. THE CONNECTOR WAS MELTED FURTHER, RENDERING IT UNUSABLE. I HAD TO REPLACE THE CONNECTOR ASSEMBLY. THE WIRE IS VERY THIN AND I HAVE READ OTHER REPORTS THAT THE WIRES HAD MELTED. *TR

MY PASSENGER HEADLIGHT DOENS'T WORK REPLACE HEADLIGHT (NOT AN EASY TASK) STILL DIDN'T WORK. CALLED THE DEALER THEY SAID WOULD HAVE TO TAKE OFF THE BUMPER TO REPLACE THE LIGHT. I CAN'T UNDERSTAND WHY SHOULD NEED TO TAKE THE CAR TO DEALER FOR REPLACEMENT OF A LIGHT. HAVE READ ABOUT THE SME PROBLEMS PEOPLE SRE HAVING WITH THERE LIGHTS. THE HARNESS APPARENTLY BURNED OUT AND NOW IT WILL COST A SMALL FORTUNE TO GET FIXED SINCE I'M OUT OF WARRANTEE. PLEASE LOOK INTO IT IS VERY DANGEROUS TO HAVE THE LIGHT TO GO OUT WHILE DRIVING. THANK YOU. THINK THERE SHOULD BE A RECALL TO HAVE THE HARNESS REPLACED. THANKS *TT

PASSENGER SIDE HEADLAMP WIRING HARNESS FOUND MELTED DURING HID LAMP REPLACEMENT. THIS IS A FIRE HAZARD. IT APPEARS THE MELTED WIRE WAS DUE TO A DESIGN\MANUFACTURING DEFECT IN THAT THE WIRING GOING TO THE HID HEADLAMP NEEDS TO BE MADE FROM A LARGER GAUGE. ALSO, THERE IS NOT ENOUGH SLACK IN THE BULB ASSEMBLY TO EASILY REPLACE THE BULB. *TT

THE HEADLIGHTS WENT OUT WHILE I WAS DRIVING HOME IN THE EARLY EVENING, REDUCING MY VISABILITY AND THE ABILITY FOR OTHERS TO SEE MY VEHICLE. FORTUNATELY, IT WASN'T NIGHT YET AND I WAS STILL ABLE TO NAVIGATE HOME, HOWEVER HAD IT BEEN JUST AN HOUR LATER IT WOULD HAVE BEEN COMPLETELY DARK AND SIGINIFICANTLY MORE UNSAFE FOR THIS INCIDENT TO HAVE OCCURRED. THE WIRING HARNESS IS A KNOWN DEFECT BY GM AND STEPS SHOULD BE TAKEN TO REMEDY IT. THIS CAN CREATE UNSAFE ROAD CONDITIONS FOR SATURN OUTLOOK DRIVERS. *TT

TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE EXTERIOR HEADLIGHTS WERE REPLACED NUMEROUS TIMES. THE DEALER DIAGNOSED THAT THE WIRES HAD MELTED, CAUSING A SHORT. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED, BUT THE DEFECT RECURRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 45,000.