2007 SATURN OUTLOOK Complaints

POWER STEERING FAILS ON MY 2007 SATURN OUTLOOK. DEALER HAS ATTEMPTED TO FIX IT 3 TIMES BUT FAILED. IT'S CURRENTLY AT DEALER NOW FOR THE 4TH ATTEMPT. IT'S BEEN THERE FOR THE LAST 21 DAYS. I NEVER KNOW WHEN STEERING IS GOING TO FAIL. IT USED TO ONLY FAIL WHEN I WENT THROUGH PUDDLES BUT NOW IT DOES IT EVEN ON A DRY DAY. I HAVE ALMOST HIT TELEPHONE POLES, TREES, CARS AND PEOPLE. IT'S VERY DANGEROUS AND SOMEONE IS GOING TO GET HURT OR KILLED IF SATURN CANNOT FIX THIS PROBLEM. I DROPPED CAR OFF ON JUNE 7, 2009 WITH NO POWER STEERING. THEY RETURNED IT TO ME ON JUNE 25. I DROVE ONLY A FEW MILES BEFORE THE STEERING FAILED AGAIN. LUCKILY, I WAS TURNING INTO PARKING LOT AT THE TIME SO I WAS NOT GOING THAT FAST. I ALMOST WENT UP SIDEWALK AND INTO A TREE. THE CAR HAD TO BE TOWED FROM PARKING LOT. *TR

WHEN DRIVING DURING OR AFTER A HEAVY RAIN THROUGH PUDDLES OUR SATURN OUTLOOK LOOSES ANY STEERING CAPABILITY. HAVE GONE TO DEALERSHIP SEVERAL TIMES AND A WHEEL LINER WAS INSTALLED BUT THAT DID NOT CORRECT THE PROBLEM. *TR

TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE TURNING THE VEHICLE, THE CONTACT HEARD A LOUD POPPING SOUND IN THE STEERING COLUMN. SHE ALSO EXPERIENCED GEAR SLIPPAGE. ON ONE OCCASION, WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE TRANSMISSION AND STEERING COLUMN. SEVERAL WEEKS AFTER THE REPAIR, THE FAILURE RESURFACED. SHE TOOK THE VEHICLE BACK TO THE DEALER AND THEY REPLACED THE COOLANT LINES. IMMEDIATELY AFTER THE REPAIR, THE TRANSMISSION FAILED AGAIN. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WOULD NOT ASSIST. THE FAILURE MILEAGE WAS 1,600 AND CURRENT MILEAGE WAS 50,000.

I OWN A 2007 SATURN OUTLOOK XE. THE FRONT PASSENGER AIRBAG DOES NOT APPEAR TO ENGAGE WHEN MY WIFE WHO WEIGHS 120 POUNDS SITS IN THE SEAT. THERE IS A LIGHT IN THE DASH THAT TOGGLES ON OR OFF BASED ON IF SOMEONE IS IN THE PASSENGER SEAT. MANY TIMES WHEN I'M DRIVING AND MY WIFE IS IN FRONT PASSENGER SEAT, THE LIGHT WILL BE "PASSENGER AIRBAG OFF" MODE. IF I SHUT DOWN THE VEHICLE, IT SOMETIMES CORRECTS ITSELF APPEARS "PASSENGER AIRBAG ON". THIS PROBLEM IS SPORADIC. I'VE HAD THE DEALER CHECK IT SEVERAL TIMES, BUT THEY SAY IT IS WORKING CORRECTLY. HOWEVER, AS RECENTLY AS MAY 30TH, THE PROBLEM OCCURRED AGAIN, THE DAY AFTER THE DEALERSHIP INSPECTED THE ISSUE. *TR

WHILE DRIVING IN RAINY WEATHER, IF YOU DRIVE THROUGH STANDING WATER PUDDLES ALONG SIDE OF THE ROAD, THE WATER SPRAY WASHES UP ON THE BELTS AND YOU LOOSE STEERING ABILITY OF THE VEHICLE, YOU MUST MAN HANDLE THE STEERING WHEEL TO MAKE ANY TURNS, IT HAS BEEN BACK TO THE DEALER AND COVERS HAVE BEEN ADDED TO THE WHEEL WELLS, BUT THE PROBLEM STILL EXISTS, MAKING THIS A SAFETY AND POSSIBLE CRASH HAZARD. *TR

2007 SATURN OUTLOOK ELECTRICAL SYSTEM RECALL. CONSUMER STATES THAT SHE IS ALSO HAVING A PROBLEM WITH HER VEHICLE LEAKING WATER IN THE DRIVER AND PASSENGER AREAS. *NJ

THERE IS A DISTINCT GROANING NOISE COMING FROM THE POWER STEERING SYSTEM. THE NOISE IS MOST PROMINENT WHEN THE CAR IS FULLY WARMED UP, BUT OCCURS NEARLY ANY TIME. WHEN THE STEERING WHEEL IS TURNED SLIGHTLY FROM CENTER IN EITHER DIRECTION, THE NOISE INTENSIFIES, AND A DISTINCT VIBRATION CAN BE FELT IN THE STEERING WHEEL, LEADING ME TO BELIEVE THERE IS SOME PROBLEM WITH THE POWER STEERING PUMP OR OTHER STEERING COMPONENTS. I HAD THE VEHICLE TO THE DEALER AND OF COURSE THEY CLAIMED THERE IS NO NOISE. I LEFT IT THERE FOR MULTIPLE PEOPLE TO TRY IT, AS MY ENTIRE FAMILY HEARS THE NOISE, BUT OF COURSE ONLY THE DRIVER CAN FEEL THE VIBRATION IN THE STEERING WHEEL. MY FEAR IS THAT WHATEVER COMPONENT(S) IS/ARE FAILING, THEY WILL TOTALLY FAIL ON THE HIGHWAY, EITHER COMPROMISING THE STEERING OR LEAVING OUR FAMILY STRANDED. *TR

TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE SMALL CHILDREN IN THE VEHICLE ARE ABLE TO PULL THE LEVER OUT OF THE MIDDLE REAR SEAT IN THE VEHICLE. THIS CAUSES THE SEAT TO FALL BACKWARDS. THE CONTACT IS CONCERNED THAT IT MAY CAUSE POTENTIAL HARM IF THERE IS A CHILD SEATED IN THE BACK SEAT. ALSO, IN THE EVENT OF A CRASH, THE SEAT COULD COLLAPSE ON A CHILD SEATED IN THE THIRD ROW SEATS. THE DEALER STATED THAT THERE WERE NO RECALLS FOR THE FAILURE AND THE SEATS WERE OPERATING NORMALLY. THE MANUFACTURER AGREED WITH THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 18,000. UPDATED 01/08/09. *LJ UPDATED 01/08/09. *JB

THIS IS A SAFETY ISSUE NOT AN INCIDENT PASSENGER AIRBAG IS OFF WHEN 100 LB. DAUGHTER IN FRONT SEAT. THIS HAPPENS 95% OF THE TIME. ALSO, IS INTERMITTENTLY ON AND OFF WITH 127 LBS. DAUGHTER. THE CAR WAS CHECKED BY SATURN IN CATHEDRAL CITY(WHICH HAS CLOSED) AND GM ON VARNER RD IN INDIO. NEITHER FOUND ANY THING WRONG. I CALLED CUSTOMER SERVICE. THEY TOLD ME TO GO TO SATURN IN RIVERSIDE( AN HOUR AWAY) THEY FOUND THAT THE SENSOR WAS PUT IN INCORRECTLY. HOWEVER WHEN I GOT HOME THE PROBLEM STILL OCCURRED. I BROUGHT IT BACK TO RIVERSIDE. THE TECHNICIAN SAID HE RODE WITH A GIRL PROBABLY 125 LBS AND WHEN THEY WENT AROUND A CORNER SHE SLID AND THE LIGHT WENT OFF. I SAID SOMEONE WOULD SLIDE IN AN ACCIDENT OR YOU COULD TAKE A TURN AND HIT SOMETHING AND THE AIRBAG WOULD BE OFF. I ASKED HIM TO PUT THAT SHE SLID ON THE INVOICE BUT HE REFUSED AND SAID SHE WASN'T SEATING PROBABLY. HE KEPT TELLING ME CHILDREN ARE SAFER IN THE BACK SEAT. ISN'T EVERYONE? LEGALLY SHE HAS EVERY RIGHT TO BE THERE. SHE'S 12,5'4" AND 100. LBS. MY HUSBAND HAS A PONTIAC AND THE AIRBAG IS ON EVERY TIME SHE'S THERE. RECENTLY I WAS DRIVING ON THE FREEWAY WITH MY OLDER DAUGHTER AND THE INDICATOR WENT OFF. CUSTOMER SERVICE SAYS THEY CAN'T DO ANYTHING BECAUSE RIVERSIDE SAYS THERE'S NO PROBLEM. MY CHILDREN SEAT CORRECTLY BUT THE INDICATOR STILL GOES OFF OR NEVER COMES ON. THIS IS A SAFETY ISSUE THAT SATURN REFUSES TO CORRECT. THIS HAS BEEN GOING ON FOR MONTHS AND I AM APPROACHING 30,000 MILES WHEN MY WARRANTY WILL BE UP. REMEMBER IT TOOK 3 VISITS BEFORE ONE SHOP FOUND THE SENSOR PUT IN INCORRECTLY. I'D APPRECIATE ANY HELP ON THIS MATTER. THANK YOU *TR

VEHICLE HAS LAGS (CAR DOESN'T PICK UP SPEED WHEN ACCELERATOR IS PRESSED DOWN) AT SEVERAL DIFFERENT SPEEDS. MOST NOTICEABLE IS THE 40 MILE AN HOUR RANGE. SEVERAL TIMES I HAVE BEEN ATTEMPTING TO GET ON HIGHWAY AND NOT BE ABLE TO ADVANCE THE VEHICLE IN A SAFE MANNER. ONE TIME, A TRUCK WAS VERY CLOSE TO HITTING ME, BECAUSE IT TOOK ABOUT 2 SECONDS FOR MY VEHICLE TO RESPOND TO THE ACCELERATOR. DEALER HAS PERFORMED 3 SOFTWARE UPDATES (DEALER HAS ADMITTED THAT THESE UPDATES HAVE BEEN PROVIDED TO THE CONSUMER AND HAVE BEEN INSTRUCTED TO PERFORM THESE UPDATES) TO THE TRANSMISSION, BUT THE PROBLEM IS STILL OCCURRING AND THEY CLAIM THAT THERE'S NOTHING ELSE THEY CAN DO. *TR