2008 SATURN OUTLOOK Complaints

TL*THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WITH THE HEADLIGHTS ON, THERE WAS A SUDDEN LOSS OF ILLUMINATION IN THE DRIVER SIDE HEADLIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE WIRING OF THE CABLE HARNESS MELTED. THE DRIVER SIDE HEADLIGHT AND CABLE HARNESS WERE REPLACED. THE DRIVER'S SIDE HEADLIGHT FAILED AGAIN ON A DIFFERENT OCCASION AND WAS REPLACED AT THE DEALER. THE PRIOR REPAIRS WERE COVERED UNDER THE SERVICE WARRANTY. IN ADDITION, THE PASSENGER'S SIDE HEAD LIGHT AND CABLE HARNESS WERE REPLACED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 07/28/11*LJ THE CONSUMER STATED HE HAD MULTIPLE PROBLEMS WITH THE AIR CONDITION UNIT GOING OUT DURING LONG DRIVES ON WARM DAYS. UPDATED 08/01/11

MY PASSENGER HEADLIGHT TURNED OFF AROUND 11/12/10, THE BULB WAS REPLACED. TWO WEEKS LATER THE SAME HEADLIGHT TURNED OFF AGAIN. I TOOK IT BACK TO THE CHEVROLET DEALER AND THEY WANT ME TO PAY $285 TO FIX THE PROBLEM. I DON'T THINK THAT ITS RIGHT TO MAKE US PAY FOR SOMETHING THAT IS COMPLETELY FAULTY. THIS IS REALLY SERIOUS AND CAN CAUSE AND ACCIDENT. *TR

2008 SATURN OUTLOOK OWNER AT ABOUT 32,000 MILES THOUGHT THAT I NEEDED A HEADLIGHT BULB, BUT WHEN MY HUSBAND WENT TO REPLACE IT HE NOTICED THAT THE DRIVER'S SIDE WIRE HARENESS WAS MELTED. I TOOK IT IN TO THE DEALER AND IT TOOK ABOUT 3 WEEKS FOR THEM TO REPLACE BOTH HEADLAMP ASSEMBLIES. THE HEADLAMP ASSEMBLIES ON THE 2008 OUTLOOK I WAS TOLD BY THE SERVICE TECH THAT DIDN'T MAKE THEM ANY MORE, SO THEY REPLACED THEM WITH PURPLISH BLUISH HEADLIGHTS. I'VE HAD THE NEW ASSEMBLY ON SINCE JULY 2010 AND IT'S NOW NOVEMBER 2010 AND I HAVEN'T HAD NO OTHER PROBLEMS WITH THE HEADLAMPS SO FAR. *TR

HEAD LIGHT ON MY SATURN OUTLOOK CONTINUOUSLY BURNS OUT ITS A 2008 AND I'VE REPLACED BOTH TWICE. THE WIRING APPEARS MELTED AND BURNT. *TR

I HAVE A 2008 SATURN OUTLOOK XR AND THE DRIVERS SIDE FRONT HEADLIGHT HARNESS MELTED DUE TO OVERHEATING LIKELY CAUSED BY THE VERY SMALL GAUGE OF WIRE THEY USED IN THIS HARNESS. THIS OCCURRED ABOUT 6 WEEKS AGO WHEN THE VEHICLE HAD ABOUT 38000 MILES ON IT. I PURCHASED THE PART FROM THE DEALER, WHICH HAD A LARGER GAUGE WIRE, AND CRIMPED IT INTO PLACE. THIS WAS VERY DIFFICULT BECAUSE THERE IS LITTLE TO NO ROOM AROUND THE HEADLIGHT. MOST INTERNET FORUMS SUGGESTED THAT THE ENTIRE FRONT BUMPER MUST BE REMOVED FOR THIS FIX. I DID FIND A WAY TO DO IT WITHOUT REMOVING THE BUMPER, BUT I DOUBT THAT THIS COULD BE DONE BY MOST PEOPLE WITHOUT REMOVING THE BUMPER. *TR

DRIVERS SIDE LIGHT BULB BURNED OUT. AFTER INVESTIGATION, THE WIRE BUNDLE TO THE LIGHT OVERHEATED/BURNT AND MELTED, RESULTING IN THE HALOGEN BULB FAILURE. UNBELIEVABLE AMOUNT OF ONLINE COMPLAINTS INVOLVING THE SAME ISSUE, WHICH REPEATS ITSELF, EVEN AFTER THE DEALER REPLACES THE WIRING HARNESS. THE WIRING HARNESS IS PLASTIC, UNDER-ENGINEERED AND REPEATEDLY FAILS. THIS ITEM NEEDS TO BE RECALLED AND REPACED WITH A METAL WIRING HARNESS. REFERENCE SATURN' S TSB #09-08-42-004. THIS IS A KNOWN PROBLEM AND A SERIOUS SAFETY ISSUE.

2008 SATURN OUTLOOK XE. HARNESS TO BOTH HEADLIGHTS (LOW BEAM) HAS MELTED WHICH NOW I HAVE NO HEADLIGHTS. *TR

MY HUSBAND AND I WILL BE TAKING OUR 2008 SATURN OUTLOOK IN FOR THE 5TH TIME, YES I SAID 5TH TIME, TO GET THE HEADLIGHT FIXED. THE DRIVERS SIDE HAS HAD A BULB REPLACED AS WELL AS THE WIRING HARNESS REPLACED...SAME WITH THE PASSENGER SIDE. IT ONLY HAS 40,000 MILES ON IT AND WE HAVE OWNED IT LESS THAN A YEAR. WE ARE LUCKY THAT OUR DEALERSHIP IS TAKING PITY ON US, AND FIXING IT FOR FREE BECAUSE OUR WARRANTY JUST EXPIRED. PLEASE RECALL THIS. THIS IS A DANGEROUS DEFECT THAT NEEDS TO BE FIXED! *TR

THE HEADLIGHT HARNESS ATTACHMENT TO THE LIGHT BULB HAS BURNED ON BOTH SIDES OF MY VEHICLE. THIS CAUSED THE LIGHT TO GO OUT AND MELT THE INSULATION NEAR THE COUPLING. *TR

ONE EVENING WHILE DRIVING MY CHILDREN HOME FROM AN EVENT, WE SMELLED A TOXIC BURNING TYPE SMELL. WHEN WE ARRIVED HOME, I SAW THAT THE FRONT HEADLAMP WAS OUT (A BIT SURPRISING FOR A 2 YEAR OLD VEHICLE). THE DEALER DISCOVERED THAT THE WIRING HARNESS CONNECTOR WAS BURNED. A BIT FRIGHTENING AND NOT TRO MENTION COSTLY. ALTHOUGH THE CAR WAS 2 YEARS OLD, IT HAS JUST ABOVE 36,000 MILES AND THUS OUT OF WARRANTY. MY FAULT FOR NOT GETTING TO THE DEALER IMMEDIATELY WHEN THE MILEAGE WOULD HAVE BEEN JUST BELOW THE 36,000 MILE MARK. *TR