2001 SATURN SC Complaints

I OWN A 2001 SATURN SC2 WITH 84000 MILES. A GEAR IN THE TRANSAXLE DIFFERENTIAL HAS WORN A HOLE THROUGH THE INSIDE OF THE BELL HOUSING CAUSING A MAJOR LEAK. I HAVE CONTACTED 5 TRANSMISSION SHOPS IN MY LOCAL AREA AND ALL HAVE SEEN THIS PROBLEM NUMEROUS TIMES. I HAVE CONTACTED MY LOCAL DEALER AND THE CUSTOMER SERVICE CENTER AND WAS TOLD ITS OUT OF WARRANTY THEY WILL NOT COVER THE DEFECTIVE PARTS. I HAVE ONLY WORKED ON THIS ONE DAY AND EVERY SHOP THAT WORKS ON TRANSMISSIONS KNOWS OF THIS PROBLEM. SATURN SAID THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE BUT I FIND IT HARD TO BELIEVE AFTER DOING A WHAT LITTLE RESEARCH MY SELF THAT THEY ARE NOT AWARE OF THE PROBLEM. AS A MINIMUM THEY SHOULD AT LEAST RELEASE A SERVICE BULLETIN ON THIS PROBLEM. ANY HELP OR INFORMATION ON THIS PROBLEM WOULD BE GREATLY APPRECIATED. *JB

I BOUGHT A NEW 2000 SC1. THE WARRANTY PERIOD ENDED IN MAY OF THIS YEAR. TODAY I HAD TO HAVE THE HEAD GASKET REPLACED. THIS IS A VERY EXPENSIVE REPAIR ON A CAR WITH LESS THAN 75000 MILES. THE REPAIRMAN AT SATURN SAID HE HAD NEVER REPLACED A HEAD GASKET ON A SATURN IN 14 YEARS WITH THE COMPANY. THEY ALSO FOUND CARBON DEPOSITS IN THE MOTOR THAT THE REPAIRMAN WAS SUPRISED TO SEE. THE REPAIR DEPARTMENT STATED THAT THEIR FINDINGS WERE INCONCLUSIVE IN DETERMINING IF THE GASKET WAS DEFECTIVE. THIS CAR WAS ADVERTISED USING TWO EMPLOYEES DRIVING AROUND THE COUNTRY TO SEE HOW MANY DEPENDABLE MILES THEY COULD GET ON THE CAR WITHOUT AN UNSCHEDULED REPAIR. I THINK AT ONE TIME THEY WERE AT TWO MILLION MILES. IF THEY REALLY FEEL THEIR CAR IS THAT DEPENDABLE I THINK THEY SHOULD PAY FOR THIS UNSCHEDULED REPAIR AT 73000 MILES. THE ADVERTISING, WHICH LEAD ME TO PURCHASE THE CAR WAS VERY MISLEADING. I HAD EXPECTED TO DRIVE A LOT MORE THAN THIS BEFORE HAVING TO CONSIDER A REPAIR THIS COSTLY. MY EXPERIENCE HAS TAUGHT ME TO LOOK PAST THE ADVERTISING LIES AND HIPE THEY USE TO INSTILL FALSE CONFIDENCE IN THEIR PRODUCT. I WOULD LIKE SATURN TO REIMBURSE ME FOR THE COST OF THIS REPAIR BECAUSE THE REPAIRMEN LEAD ME TO BELIEVE THIS CONDITION WAS VERY UNUSUAL. *NM

DT: THE CONTACT COMPLAINED ABOUT SEVERAL PROBLEMS. THERE WAS A FUEL SMELL IN THE VEHICLE. THE VEHICLE WAS HARD TO STEER, WHEN SHE TURNED THE WHEEL THERE WAS A SQUEAKING NOISE. THE BRAKES DRAGGED AND SQUEAKED, AND IT FELT LIKE THE VEHICLE WAS SLIDING AND IT WAS HARD TO STOP. THE VEHICLE SHOOK AT HIGHWAY SPEEDS OF 50 TO 60 MPH. THE VEHICLE HESITATED WHEN GOING UPHILL OR TURNING A CORNER. WHEN SHE FIRST GOT THE VEHICLE IT WOULD KEEP RUNNING AFTER SHE TURNED IT OFF. THEY REPLACED SOMETHING IN THE FUEL SYSTEM. DEALER SAID THE FUEL SMELL WAS NORMAL FOR THIS VEHICLE AND THEY COULD NOT SMELL IT. THEY REPLACED A PART IN THE STEERING. ALSO, REPLACED THE ROTORS. THEY TOLD HER TO GET TIRES BALANCED. DEALER SAID THAT MOST OF THESE THINGS WERE NORMAL FOR VEHICLE . MANUFACTURER TOLD THE CONTACT TO GO TO THE DEALER AND GIVE THEM ANOTHER CHANCE. THE CONTACT SAID EVERY TIME SHE TOOK VEHICLE TO DEALER THE PROBLEM GOT WORSE OR OLD PROBLEMS CAME BACK. THE DEALER SWITCHED THE FIRESTONE TIRES FOR GOODYEAR TIRES BECAUSE OF A RECALL ON THE TIRES. *AK UPDATED 11/29/05. *JB

THE CONSUMER WAS ABLE TO REMOVE THE KEY FROM THE IGNITION WHILE DRIVNG. THE CONSUMER WAS ALSO ABLE TO START THE VEHICLE WITH A KEY OTHER THAN THE ONE WHICH WAS DESIGNED FOR THE VEHICLE. *JB *NM

2001 SATURN SC2 BOUGHT 2/04 20,000 ORGINAL MILES ....... SUPORTING DOCUMENTS STATE THE CAR WAS SITTING AND NOT DRIVEN PRIOR TO PURCHASING. AS OF OCT 2004 AND 30,000 MILES THERE HAS BEEN A LEAK IN EXHAUST, CHECKED WITH SATURN DEALER AND WAS TOLD I NEEDED A NEW RESONATOR AND PIPE DEALER WANTS TO CHARGE ME APPROX. $400 TO FIX, 2ND PROBLEM IS THAT MY IDLER PULLEY IS BAD AND IN THE PROCESS DISTROYING THE SERPENTINE DRIVE BELT APPROX. $200 TO REPAIR. I FEEL GM (SATURN) NEED TO OWN UP TO THESE COMMON PROBLEMS WITH THERE VEHICLES AND REPAIR THEM UNDER RECALL. THE NHTSA HAS A SERVICE BULLENTIN ON THE EXHAUST PROBLEM THAT JUST CAME OUT OCT. 2004 BULLENTIN #040605010 (SERVICE PROCEDURE FOR REPLACEMENT OF RESONATOR AND INTERMEDIATE PIPE) I ALSO FEEL A CAR THAT HAS 33,300 MILES SHOULDNT NEED ALL OF THIS KIND OF WORK DONE TO IT WHEN THESE KIND OF ISSUES USUALLY HAPPEN AROUND 60-70,000 MILES ON ANY OTHER NORMAL CAR. I WILL NEVER BUY ANOTHER GM PRODUCT, THIS IS MY FIRST ESPECIALLY WITH THIS LOW OF MILAGE - THIS HAS BEEN A BIG DISAPPOINTMENT AND LET DOWN. THANK YOU - PLEASE PUT IN EFFECT A RECALL FOR THESE ISSUES..... I THINK GM CUSTOMERS HAVE SPENT ENOUGH ON REPAIRS. I VERY UNHAPPY FIRST SATURN (GM) OWNER. *AK

CONSUMER TOOK VEHICLE TO THE DEALER BECAUSE STEERING COLUMN WAS TOO LOOSE. DEALER TOLD CONSUMER THAT THE PROBLEM WAS A MANUFACTURED BOLT THAT WAS LOOSE. IT COULD NOT BE TIGHTENED, IT HAD TO BE CUT OFF AND REPLACED. CONSUMER FELT IT WAS A MANUFACTURING DEFECT. THEREFORE, IT SHOULD BE REPAIRED FREE OF CHARGE. CONSUMER WAS TOLD BY DEALER THAT VEHICLE WAS NOT ON RECALL AND CONSUMER WOULD HAVE TO PAY FOR REPAIRS. *AK

I BOUGHT MY CAR FROM THE MEDFORD SATURN DEALERSHIP, A 2001 SATURN SC2. I HAVE NEVER BEEN IN AN ACCIDENT WITH THIS VEHICLE. I HAVE ONLY PUT SLIGHTLY LESS THEN 20,000 MILES ON THIS VEHICLE. THE PROBLEM IS THAT MY SUN ROOF THAT IS ONLY 4 YEARS OLD IS BROKEN BECAUSE OF A DEFECTIVE PART OF THE PLASTIC GLIDERS. I TOOK MY CAR TO SATURN AND THEY REFUSED TO FIX THEIR DEFECT AND WANTED OVER A THOUSAND DOLLARS TO FIX IT. THEY ALSO LOOKED UNDER MY HOOD AND TOLD ME I HAD OTHER THINGS WRONG WITH THE CAR THAT THEY WOULD FIX FOR ANOTHER 995.00 DOLLARS. OH, AND IF I WANTED MY SUN ROOF FIXED THEY WOULD GIVE ME A DEAL BUT ONLY IF I HAD THIS OTHER SUPPOSED WORK DONE THEIR AT THE SATURN DEALERSHIP IN MEDFORD, OREGON. I WAS VERY UPSET AND THE MANAGER WOULD NOT SPEAK TO ME. THEN THEY REFUSED TO GIVE ME A COPY OF THE ESTIMATE TO FIX THE SUNROOF AND OTHER SUPPOSED PROBLEMS. I WAS THEN TOLD TO CALL A SPECIAL CUSTOMER SERVICE NUMBER AND THEY WOULD HELP. UPON CALLING THIS NUMBER I WAS TOLD I SHOULD HAVE SPOKEN WITH THE SERVICE MANAGER BEFOR CALLING THIS NUMBER THEY GAVE ME. I AGAIN NEVER TALKED TO THE MANAGER BUT THE SAME GUY I ORIGINALLY DEALT WITH AT THE DEALERSHIP. THEN BACK TO THE CUSTOMER SERVICE PERSON WHO WAS NO HELP AND AGAIN SAID THEY WOULD CUT ME A DEAL BUT ONLY IF I HAD OTHER WORK DONE FIRST AND THEY WANTED 995.00 DOLLARS FOR IT AND THE SUNROOF TO BE REPAIRED. I REFUSED AND THEY WERE NO HELP. UPON FURTHER INVESTIGATION ON MY OWN I HAVE LOOKED ON THE INTERNET FOR OTHER PEOPLE WITH THE SAME PROBLEMS REGARDING SATURN SUN ROOF AND FOUND MORE THEN I WANTED. HELP WHAT DO I DO? CAN YOU HELP ME REGARDING THE DEFECTIVE SUN ROOF.*AK

WHILE DRIVING TRANSMISSION FAILED AND FLUID LEAKED. CONSUMER MANAGED TO PULL OVER, AND HAD VEHICLE TOWED. DEALERSHIP MECHANIC WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

THE VEHICLE HAD 7 DIFFERENT INTERNAL LEAKS IN THE PASSENGER CABIN FROM THE WINDOWS, SUNROOF, ETC. WHICH RESULTED IN SERIOUS RESPIRATORY PROBLEMS. THE DEALER REPLACED THE INTERIOR 3 TIMES AND THE HEADLINER TWICE. CONSUMER STATED THAT MOLD "SPORES" HAD FORMED IN THE VEHICLE. *AK *CB *JB **CONSUMER REQUESTS CALL BACK FROM AN ODI INVESTIGATOR**

WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE CHECK ENGINE LIGHT WILL APPEAR ON THE DASHBOARD. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM.