1998 SATURN SL Complaints

THE COMPONENT IN QUESTION HAS NOT FAILED AND PROBABLY WON'T. I FEEL THE DESIGN OF THE KNOB WHICH ALLOWS THE SHOULDER BELT ANCHOR POINT TO BE ADJUSTED UP / DOWN COULD HAVE BEEN BETTER. I AM TALL, SO I SIT WITH THE SEAT ALL THE WAY BACK. THIS "KNOB" IS LOCATED EXACTLY BESIDE MY TEMPLE WHILE I'M DRIVING. IF I WERE TO BE HIT FROM THE DRIVER'S SIDE, I HAVE VISIONS OF THIS KNOB DOING SERIOUS INJURY TO MY SKULL AND WHAT LITTLE BRAIN I HAVE IN THERE. I THINK THE KNOB NEEDS TO BE REDESIGNED (AN ADJUSTABLE SHOULDER ANCHOR POINT IN THE NEW NISSAN ALTIMA IS MUCH LESS INTRUSIVE.)

ALL THE COMPLAINTS THAT I HAVE MADE ARE ALREADY LISTED ON YOUR LIST EXCEPT THE WINSHIELD FLUID PUMP. WHEN I TOOK THE CAR IN REGARDING THE RATTLING NOISE THEY COULDN'T HEAR SO THEY TOLD ME TOO BRING IT IN IF IT BECOMES MORE NOTICABLE.

THE CONSUMER STATE WHILE DRIVING AT 40 MPH AND APPLYING THE BRAKE'S, THE BRAKE'S WENT STRAIGHT TO THE FLOORBOARD AND THE CONSUMER HAD TO PUMP THE BRAKE'S AND THE VEHICLE SLOW DOWN AND CAME TO A STOP AND THE CONSUMER STATE THIS IS THE SECOND TIME THE BRAKE'S HAS FAIL.

PLEASE TAKE NOTE THAT THE STATE AND ZIP CODE INCORECT , I HAD TO IMPROVISE AS I COULD NOT FILLED OUT THIS QUESTIONAIRE AND I WRITING FROM CANADA. MY POSTAL CODE IN CANADA IS L0L 2P0. ON 21 NOV 1998 , DURING THE 35000 KM(22000 MILES) SCHEDULED MAINTENANCE I REPORTED TO THE DEALERSHIP THAT THE FRONT BRAKES OF MY SATURN WERE PULSATING WHEN BRAKING (MY ODOMETER READING WAS 22303 MILES(35686 KM) . DURING THE SERVICING THE DEALERSHIP DISCOVERED THAT BOTH FRONT ROTORS (DISCS) WERE WARP AND AS CORRECTIVE ACTIONS COVERED UNDER WARRANTY, THE FRONTS BRAKE PADS WERE SANDED, BOTH FRONT ROTORS WERE MACHINED AND BOTH FRONT CALIPERS WERE SERVICED. BASE ON OUR DRIVING HABITS (85 % HWY DRIVING) AND CONSIDERING THE LAST 5 VEHICLES I DROVE I FIND THIS SITUATION RATHER ABNORMAL ON A BRAND NEW CAR. ON 17 AUG 1999, AT 60662 KM (37913 MILES) SAME PROBLEME REOCCURED I REPORTED TO THE DEALERSHIP THAT MY FRONT BRAKES WERE PULSATING. THE SERVICE MANAGER SUGGESTED THAT THE ROTTORS BE MACHINED AGAIN TO WHICH I REFUSED AS IT IS NOT COVER UNDER WARANTY ANYMORE. I INDICATED TO HIM THAT IT IS ABNORMAL THAT THE ROTORS WARP LIKE THIS. IS ANSWER WAS THAT IN ACCORDANCE WITH SATURN THERE IS NO PROBLEM OR ANY DEFECT WITH BRAKES COMPONENT. I HAVE RAISE MY CONCERNS HIGHER WITHIN THE SATURN COMPANIE IN CANADA BUT IT SEEM THEY WASH THEIR HAND AND SHIFT THE BLAME ON ATMOSPHERIC CONDITION AND OUR DRIVING HABITS. I HAVE RESEARCHED IN YOUR DATABASE AND I HAVE FOUD THAT THERE WERE SVC BULLETINS # 96-T-40 A, (NHTSA ITEM # SB049187) AND SVC BULLETIN #98-T-40-A (NHTSA ITEMS SB601049) RELATING TO BRAKE PROBLEMS. MY SATURN WAS BUILT IN AUG 97. IN MY OPINION IT NOT NORMAL THAT ROTORS WARP AND CAUSED BRAKE TO PULSATE. IN ACCORDANCE WITH YOUR DATABASE I AM NOT THE ONLY ONE HAVING PROBLEM WITH THE BRAKE OF MY SATURN. THIS IS A SERIOUS SAFETY PROBLEM, IF BRAKE ROTORS WARP EASILY & PULSATE AND CAUSE THE BRAKE EFFICIENCY TO DECREASE. MAY BE CONTACT ME VIA E-MAIL AT [email protected]. THANKS

CRACKED HEAD CYLINDER AT 16K MILES WITHOUT ANY UNUSUAL OR HARSH DRIVING. CAR HAD TO BE TOWED TO THE DEALER. NO OIL WAS LEFT IN THE CAR -- IT WAS IN AN "UNDRIVEABLE" CONDITION. THE SERVICE DEPT WAS SHOCKED THIS HAPPENED ON A TWIN OVERHEAD CAM ENGINE & THUS DIDN'T EVEN STOCK THE PART TO FIX THE CAR. DEALER ALSO SAID THERE WAS NO ENGINE DAMAGE, ALTHOUGH I FIND THAT HARD TO BELIEVE SINCE THE CAR WAS DRIVEN FOR SOME TIME WITHOUT REALIZING THE PROBLEM. *AK

DRIVING AT HIGHWAY SPEEDS VEHICLE LOSES ALL POWER AND EVENTUALLY STOPS, CAUSING A SAFETY HAZARD. DEALER REPLACED FUEL PUMP, BUT DEFECT HAS REOCCURRED. *AK

VEHICLE WANDERS FROM SIDE TO SIDE WHEN DRIVING AT APPROXIMATELY 30-60MPH. LOUD BANGING NOISE OCCURS WHEN GOING OVER BUMPS. HIGH FREQUENCY WHINING FROM THE ENGINE THAT ADDS TO THE NOISE. ALSO, TRANSMISSION SHIFTING HAS TOO LITTLE OR TOO MUCH POWER. DEALER/WESTERN REGION MFR. CONTACTED AND CANNOT REMEDY THE PROBLEM. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK

DESIGN LOCATION OF THE HORN MADE IT HARD FOR THE CONSUMER TO FIND DURING AN EMERGENCY RESULTING IN AN ACCIDENT.

WHILE DRIVING 60 MPH THE TRANSMISSION WENT OUT WITHOUT ANY WARNING. DRIVER WAS ABLE TO COAST TO THE SIDE OF THE ROAD SAFELY. THE VEHICLE TOWED TO THE DEALERSHIP WHERE THE TRANSMISSION WAS REPLACED. *AK *ML

VEHICLE WAS IN A REAR END COLLISION AND THE DRIVER'S/PASSENGER'S SEATS FELL BACK INTO CHILDREN'S FACES ,AND THE CHILDREN WERE INJURED. DEALER HAS BEEN CONTACTED. *AK